RMS Cloud Pricing Plan & Cost Guide

Basic

RMS is a flexible and scalable cloud-based property management solution designed to help hospitality operators increase their operational efficiency and enhance guest experience. RMS helps property managers across the globe run their campgrounds, National Parks, RV parks, RV resorts, and marinas.

RMS Cloud

Maestro PMS

Sportsman Web

STS Cloud

Innago

Total Party Planner

I have found that RMS is incredibly capable but not so user friendly from my home with the desk top PC. With my laptop it has most often been when we are overseas and then the system has given me major headaches. The solutions are often there but much of the information inside FAQ's, for example, isn't aimed at users who are not using the full version.

Review of RMS Ultra Lite

I would say it's cheap enough for me to keep using it for what I use it for

Needs a user Manual

RMS Cloud works as promised and all functionas are quite ok and helpful for our operations. Customer service is above expectations and it is easy to understand the whole system however more OTA integrations are essential.

My favourite channel manager is present in RMS Cloud

Hi Baris, thank you for this great feedback, we're so happy to hear that you rated our channel manager as the best you've ever used! We currently offer more than 100 OTA and distribution connections and that number is expanding - if there are any in particular you'd like to connect with, please drop a comment in our suggestion box and we will endeavour to help! More language and currency options are top of our roadmap and will be coming very soon. Thanks!

Overall RMS has increased our efficiency, after some initial adjustments during the integration phase. The comprehensive reporting capabilities provide valuable insights quickly and easily, and the online 2-way integration cuts down manual booking input and admin considerably, along with the payment gateway integration for processing payments. Will definitely recommend to other Serviced Apartment providers looking for a modern, cloud-based PMS with efficient channel integrations and customisation options for various setups.

All-rounder PMS Software with fantastic online channel integration and automation

Rv park 

Hi Theresa, thank you for leaving a review, we appreciate your feedback. RMS is a robust system and can take a while to fully understand the wide range of features and functionalities available. We have tried to make this as easy as possible by developing an interactive help centre with step-by-step visual guides (simply start typing your query or the feature you want to learn more about and the help centre with start pulling related articles: https://helpcentre.rmscloud.com/). We also have our YouTube video library that has over 150 tutorials and plenty more in the pipeline: https://www.youtube.com/channel/UCF60pnsOHpe0JPDLPrcRBJg

Our support team are available 24/7 and are always happy to help, so please reach out if you have any questions and they will be able to help/direct you to the correct help centre article or video tutorial. 

Thanks again - Hayley

exciting and frustrating at the same time. When it is running correctly it is great but when it crashes it crashes.

over view

This is my first OS coming from pencil-in-a-book, so it's a lot easier to find and adjust bookings now. I find it quite expensive, but I'm only comparing that to the fact that my previous system was free - I'm not sure how it compares to other booking systems on the market. 

Decent system

Hi Joy, thanks so much for sharing your RMS experience, we really appreciate the feedback. One of our biggest focuses is increasing efficiencies for clients, so we're happy that you are finding the booking processes streamlined and easy to locate. 

We did launch our biggest release in RMS history last year - sounds like this was during your training! We tried to make this as seamless as possible by adding bite-sized tutorials to our YouTube channel (you can find them under our Live Release playlist: https://youtube.com/playlist?list=PLkUZiWZS2DpVRoZJi_NPszr_WdoBCmk39) and updating our help centre articles (https://helpcentre.rmscloud.com/). We hope these will be helpful in figuring out the kinks :)

Thanks again for your review; please reach out to support if you have any other questions - they are available 24/7 and always happy to help. -Hayley. 

The BEST Support Team in any industry I have ever come across.

Great Product at an excellent price!

Hi Sunny, thank you so much for your review. We're so glad that you've had such a good experience with the support team. If there is anything you'd like to see more of, please add it to our suggestion box and we will look into it: https://feedback.rmscloud.com/

I have used RMS at numerous Quest properties on and off for 10 plus years and RMS is easy to use and simple enough to train to new team members.  We love it!!

RMS organises everything in one place

Thank you for your kind comments Amelia. Feel free to reach out to us for any questions you may have.

This software is definitely not for holiday homes and even hotels, as it's full of errors and they only have 5-6 people in there company who are not available most of the times, it's not worth wasting money on there training and software they make you pay 3 months advance as they know there product is faulty and they don't want you to runaway before that, good at planning strategy of how to scam people! BEAWARE! 

False Promises & Scammers

Amazing customer service, easy system to use and the price is great

We love RMS

Operations Manager

Hi Michael, thank you for your positive feedback! We are glad to hear that RMS is helping your hotel reach its full potential. For assistance in pulling reports, reach out anytime at  support@rmsnorthamerica.com or 858-427-1200. RMS is committed to ongoing software development and exceptional customer service to make managing your hotel easier.  

Extremely happy 

It is a great value software that offers and does the most job however some specific features are not available that we have requested that we hope is being addressed.

RMS A big potential

Very easy to implement and use - great customer service and self help resources. 

Thank you for sharing and mentioning our helpful staff!  
Your recommendation to other hoteliers is appreciated.  
We are proud that we are able to provide you with product that is adaptable to suit your specific needs with ease! 
We look forward to continuing to support Canadian Campus Communities 

Familiarity and application and the Help Desk has explained very clearly.

New User

Hi Alison,

Thank you so much for taking the time to review RMS! We're happy to see that the software is working well for you and you're getting the most out of the functionalities. If there's anything else you need help with, please reach out to our support team who will happily guide you through any functions or features.

Support -

RMS offers a very high standard of easy to use software and most importantly an excellent support team that are always by your side.

The best part of operating in the hospitality cloud is having piece of mind knowing that all data is safe & secure with RMS, & no software back ups are required RMS takes care of it all freeing up value time for Management to get on with running their operation in the busy accommodation & tourism industry.

Thank you to all of the RMS Team, proud to partner with a Great Australian product from the Land Down Under.

RMS Software is an Essential Management Tool for the Accommodation & Tourism Industry 

RMS Is an Excellent choice in Hospitality & Property Management

Hi Aaron, thank you for your positive feedback! We're so happy to hear that RMS is helping your property reach its full potential. RMS is committed to ongoing software development and exceptional customer support to make managing your property easier. 


We heart RMS

Hello Lynne,
We heart Pandion Ridge! It is nice to hear that you are using the dynamic pricing to help maximize revenue. 
RMS is quite robust with reporting capabilities to meet your needs. In addition, there are a few options to consider to display any balances due. Please look for a call from Customer Support to further discuss, in the meantime never hesitate to contact Customer Support with questions. Hope you are able to attend our upcoming Webinar where the topic is RMS Accounting. 


Training is excellent.  They go out of their way to help get setup.

Thank you for the kind review Mark! 
We are happy to hear that RMS can provide the things that are important to you with the customization to fit your business model. 
Good news! We have a Smart Printing solution to save time on the print process, we know every click matters. A customer support representative will reach out to set up. 
Thank you for continuing to be the best part of RMS!

Lots of functionality, cumbersone reporting

Hi Mari, I am sorry to hear that your experience with RMS has not been a positive one. RMS is committed to working with every client to ensure that our software meets your needs and expectations. With our recent update, we have gone ahead and fixed a lot of the issues you have addressed. We will be reaching out shortly to go over these updates with you. You can also reach out to us 24/7 for assistance at support@rmsnorthamerica.com or 858-427-1200. 


Great product!

2 years in and happy

LOVE RMS

Park Manager

Booking and cancellations are easy. Refunds and credits are simple.

Owner

Product seemed useful and affordable, however, once you start to train with them and invest your time, they will start to quote you for additional charges.

Pricing is formulated based on your property. It takes into account the number of sites or slips as well as the number of properties. There is also a one-time fee that is comprised of setup, migration, and training.

RMS Cloud Pricing

Pricing overview

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