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Smoobu
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-One Software for Short-Term & Vacation Rentals
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Smoobu - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: January 2026
Smoobu overview
Based on 193 verified user reviews
What is Smoobu?
By industry, Smoobu reviewers are most commonly professionals in hospitality (49%). The most frequent use case for Smoobu cited by reviewers is channel management (62% of reviewers).
What do users say about Smoobu pricing?
Most reviewers indicate Smoobu offers a strong price-to-performance ratio and is less expensive than other channel managers. Some users say the base price includes many features, but some reviewers find pricing less favorable for multiple listings or regions.
What are the most popular integrations for Smoobu?
The Smoobu integrations most frequently cited by reviewers are: Stripe (a payment processing product rated 4.8 out of 5 for its integration with Smoobu) and PriceLabs (a revenue management product, 4.9).
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Booking Management
Ease of Use
Guest Communication
Messaging
Smoobu’s user interface
Smoobu pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.4
Features
4.4
Ease of use
4.5
Customer support
4.4
Reviews sentiment
What do users say about Smoobu?
By industry, Smoobu reviewers are most commonly professionals in hospitality (49%). The most frequent use case for Smoobu cited by reviewers is channel management (62% of reviewers).
Select to learn more
Who uses Smoobu?
Based on 193 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Smoobu's key features
Most critical features, based on insights from Smoobu users:
All Smoobu features
Features rating:
Smoobu awards
Smoobu alternatives
Smoobu pricing
Pricing plans
Pricing details:
User opinions about Smoobu price and value
Value for money rating:
Of 26 reviews that provide robust commentary on Smoobu's price and value, 77% mention it in a positive light.
Most reviewers indicate Smoobu offers a very good price-to-performance ratio, with many features and automation options included in the base price. They appreciate that it is less expensive than other channel managers and find it a cost-effective solution, especially for those starting out. Some users say the software provides a complete package at a reasonable price and like that they don’t need to purchase additional packages. However, some reviewers find the pricing less favorable for multiple listings or certain regions, and mention limitations with pricing tools and discount management.
, and
To see what individual users think of Smoobu's cost and value, check out the review excerpts below.
Smoobu integrations (32)
Integrations rated by users
We looked at 193 user reviews to identify which products are mentioned as Smoobu integrations and how users feel about them.
Integration rating: 4.0 (9)
“Allows guests to charge directly when booking online. Allows me to quickly create a payment link with virtually no effort when guests book via phone, and/or for balance payments.”
Cheryl M.
Owner
Integration rating: 3.0 (2)
“Improves the reporting of personal data of guests to various authorities (which otherwise is a nightmare.)”
Martin K.
Owner
Integration rating: 4.8 (5)
Integration rating: 5.0 (4)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Smoobu customer support
What do users say about Smoobu customer support?
Customer support rating:
We analyzed 79 verified user reviews to identify positive and negative aspects of Smoobu customer support.
A significant portion of users highlight Smoobu's customer support as fast, friendly, and consistently helpful.
Widespread user sentiment praises the team's professionalism and willingness to resolve issues quickly and efficiently.
Frequently reported by users, support is easy to contact via multiple channels and responses are clear and knowledgeable.
Broad user base appreciates the personalized, patient assistance, especially during onboarding or technical challenges.
Support options
Training options
To see what individual users say about Smoobu's customer support, check out the review snippets below.
“This was the case for me, after reading countless reviews I decided to trial Smoobu and am now a paid user. And when the learning curve is unavoidable, Smoobu truly shines with their CUSTOMER SUPPORT - it is definitely one of their best features.”
Ryohei I.
Property Owner
“The integration with other travel agencies was seamless, the platform was very user-friendly, and their customer service department immediately provided feedback if there were any questions.”
Oscar C.
Owner
“The Smoobu team are super helpful and respond very quickly to the few queries I had but really, they have explained everything exceptionally clearly that you'll rarely need to reach out!”
Tara M.
Director
Smoobu FAQs
Smoobu has the following typical customers:
Freelancers, Small Business
These products have better value for money
Q. What is Smoobu used for?
Smoobu is an all-in-one software solution that simplifies vacation rental management. Designed for experienced business owners and property managers, Smoobu offers a robust set of features to streamline operations and enhance guest experiences. The platform's Property Management System (PMS) allows users to manage all vacation rentals from a central point, providing an executive summary of key metrics. The integrated Channel Manager synchronizes calendars across multiple booking sites, eliminating the risk of double bookings. Smoobu's Booking Engine enables users to grow direct bookings and revenue by designing and updating a personalized booking system. The Guest Communication tools allow for personalized messaging and scheduled delivery, improving overall guest interactions. Smoobu's Website Builder feature helps users reach more guests by creating a customized website, generating a new revenue stream. The platform also offers a Guest Guide, dynamic pricing adjustments, detailed statistics, and the ability to manage team access, ensuring a seamless and efficient vacation rental operation. With industry-leading integrations and tailored solutions for a variety of property types, Smoobu is the comprehensive software choice for vacation rental businesses of all sizes.
Q. What are the benefits of using Smoobu?
Q. What languages does Smoobu support?
Smoobu supports the following languages:
English, French, German, Greek, Italian, Polish, Portuguese, Spanish
Q. Does Smoobu support mobile devices?
Smoobu supports the following devices:
Android, iPad, iPhone
Q. Does Smoobu offer an API?
Yes, Smoobu has an API available for use.
Q. What level of support does Smoobu offer?
Smoobu offers the following support options:
Chat, Email/Help Desk, FAQs/Forum, Phone Support, Knowledge Base
























