CIPHR Pricing, Features, Reviews & Comparison of Alternatives

CIPHR Reviews

CIPHR

One of the UK's Leading HR SaaS Providers

4.4/5 (15 reviews)
526     10,138

CIPHR, one of the UK's largest HR SaaS providers, has been meeting the HR needs of users for more than 30 years, serving organisations, small businesses, charities, and public sector bodies.

The range of HR tools provides you with the ability to manage employees from recruitment and on-boarding, to training and development. In addition, the software provides a range of tools for employee self-service. Employees can manage their own personal information, benefits and provide training feedback. Employers and HR staff can automate training and on-boarding processes, identify development opportunities and incentivize current staff, as well as to attract new talent and track applicants.

The reporting features of CIPHR give you detailed insight into payroll, attendance and finance. Integrated graphs and customizable reports help you to analyze how key data interacts with one another and help spot patterns and trends.

Orgplus, an organisational charting solution, gives you charting tools, visual reports, self service analytics and modelling tools gives you visualise and analyse your organisational structure. It can be used to provide employees with access to public charts such as staff directories, absence information or organisation hierarchy.

Just a few of the quotes from our happy customers;

"The support from the service desk has been brilliant from the beginning."

"Our CIPHR account manager looks at our business and it's needs and then lets us know how CIPHR might help. It's an effective approach that has transformed the relationship between our two companies and built real trust and confidence."

"We love the way you guys respond with speed and accuracy to our issues, always very efficient, friendly, helpful and knowledgeable."

"CIPHR has all the products we need and it promises to be an exciting and interesting future for us with CIPHR"

"The Service Desk has been excellent and the team quite simply brightens my day..."
www.ciphr.com

CIPHR Reviews (15)

Latest reviews

 Grows with your business needs

I worked using this system for 7 years, it adapted through varies business changes, improvements and specific tailored needs. Customer service was always a call away and very helpful. I also worked on specific projects to adapt our requirements with the project team at CIP and various Consultants.

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Reviewed 8th of November, 2016 by Nettie Ure

 

 Easy to use cloud system

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Reviewed 4th of February, 2016 by Muhammad Mulla

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CIPHR Category Leaders

Reviews
Integrations
Mobile
Media
Security

#15 in Human Resources (HR)

View full ranking
48
9
4
9
9
17

GetApp’s ranking highlights the top 25 apps in different categories on GetApp. If an app is listed in more than one category, it has the potential to be ranked in each of these categories. The ranking is independent of any commercial campaign an app vendor has with GetApp. The ranking is based on 5 data points, each scored out of 20: reviews, integrations, mobile apps, media presence, and security.

CIPHR Screenshots (8)

CIPHR screenshotCIPHR screenshotCIPHR screenshotCIPHR screenshotCIPHR screenshotCIPHR screenshotCIPHR screenshotCIPHR screenshot

Security and privacy

Encryption

Yes
Encryption of sensitive data at rest
Yes
HTTPS for all pages

Access control

Yes
Multi-factor authentication options

Data policy

Yes
Data backup in multiple locations/GEO regions
This will ask you to sign in with LinkedIn

Specifications

Intended Users
Large Enterprises, Mid Size Business, Non Profits, Public Administrations, Small Business
Devices Supported
iPhone-iPad, Mac, Windows, Web-based, iPhone, Windows Phone, iPad, Mobile Web App
Supported Countries
United Kingdom
Supported Languages
English
Support Options
Online Support, Phone Support, Video Tutorials

CIPHR Pricing

Pricing model: Subscription

Pricing is based on a per user per month model.

Competitors Pricing

Exenta

Starting from: $10.00/year
Pricing model: Subscription

Lessonly

Pricing model: Subscription

BenefitMall - PayFocus

Pricing model: Subscription

Users who visited CIPHR also visited

Key Features of CIPHR

  • Mobile App
  • Approved G Cloud Supplier
  • Web Recruitment and Talent Aquisition
  • Employee Onboarding
  • Applicant Tracking
  • Real-time Reporting
  • Organizational Charting & Analysis
  • Expense Management
  • Skills gap analysis
  • Allowance and Payments facility

Benefits

- Allow employees to help themselves by uploading and updating their own information, such as change of address; gaining access to personal information, such as holiday left over; as well as having access to company information, such as handbooks, newsletters and company news.

- Employees can upload documents such as photographs, medical certificates, CVs and expense claims.

- Users can track and record all employee-related data from personal information, to payments and overtime, training and qualifications, time-off and holiday.

- The Process Assistant help to design workflows for training new hires, you can also get a quick overview of your workforce's skills and qualifications to identify training needs.

- Automate training processes such as joining instructions, online booking, providing feedback and updating qualifications.

- Employee`s can see an overview of their benefits and have self-service access to their benefits list. They can see their total remuneration and get a consolidated statement of the monetary value of their benefits package.

- Use the Orgplus integration, an organisational charting solution to improve workforce visibility, includes ‘what-if’ scenarios and employee access to public charts.

- ExpenseOnDemand (EOD) can be used for expense administration and processing. It includes all payment types, such as cash, credit cards or corporate fuel cards, and can be converted into multiple currencies. Mobile Taskman for Time & Expenses on the Go is compatible with all devices featuring Windows Mobile™ software for Pocket PCs.

Alternatives to CIPHR

Videos

Nettie Ure

Grows with your business needs

08/11/2016

I worked using this system for 7 years, it adapted through varies business changes, improvements and specific tailored needs. Customer service was always a call away and very helpful. I also worked on specific projects to adapt our requirements with the project team at CIP and various Consultants.

Pros

Customer service Ease of use Implementation support Training options for the system Ability to host Ciphr if necessary.

Cons

Costs, business are always looking for savings.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering CIPHR

Understand your own business requirements of an HR system then ensure Ciphr can meet them. Have a strategic plan of how to implement the system, especially if you need to break down costs and implement more in stages than all at once. Review against similar businesses using the system.

Source: Software Advice
Helpful?   Yes   No
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Muhammad Mulla

Easy to use cloud system

04/02/2016

Pros

The system is intuitive and easy to use. We were able to have secure single sign on using certificates. Both IT and support staff are friendly to deal with.

Cons

IT and support seem to be different functions and server migration didn't come under support.

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Likelihood to recommend

6/10

Recommendations to others considering CIPHR

Make full use of the functionality. There is a lot available.

Source: Software Advice
Helpful?   Yes   No
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Guy Ellis

Verified Reviewer

Great product and outstanding support

05/01/2016

I was employed by a client to review and better use out of their CipHR system (amongst many other things). Working with the CipHR team, we moved from using only the most basic aspects to almost full functionality within 10 months. There was a significant impact on the business with reduced HR costs, greater HR face time, reduced manager system usage time and reduced error rates. I could not have done it without the tireless team at CipHR supporting me all the way.

Pros

Great, intuitive product with outstanding support.

Cons

Although all feedback I gave CipHR was acted upon, there was at times a little too much reliance on personal relationships between the support team and client (my team).

Rating breakdown

Value for money
Ease of use
Customer support

Time used: 6-12 months

Source: GetApp
Helpful?   Yes   No

Response from CIPHR


Thank you for your review regarding CIPHR, we really appreciate your time and look forward to working with you again in the future!

The CIPHR team

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Donna Wilkins

Great Product and Excellent Customer Support

05/01/2016

Pros

Easy to use, great for streamlining processes and brilliant report writing system/statistical analysis.

Cons

Currently unable to recognise complex shift patterns. This is not a problem but does impact absence statistics.

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Likelihood to recommend

9/10

Recommendations to others considering CIPHR

Make contact with other organisations using it to gain a better understanding of the day to day workings.

Source: Software Advice
Helpful?   Yes   No
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Mike  Sutton

CiPHR - 'Does what it says on the tin'

21/12/2015

Pros

It provides a great system for our needs. It does not have every bell and whistle that some systems suggest / sell off but it does everything it says it will time and time again.

Cons

Can take a little time to understand how the system drives data, if you are not a database person, but once you master this the rest is all easy from there. Has streamlined our processes and led to us achieving self service in no time at all.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Likelihood to recommend

9/10

Recommendations to others considering CIPHR

Ensure you know what you need now and in the next few years. Dont be sold on what looks good, ensure you speak to users of systems and know what solutions you are looking for then compare systems that will solve these needs for you.

Source: Software Advice
Helpful?   Yes   No
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Lisa Satterthwaite

Changed the view of HR to a strategic partner

16/12/2015

Pros

The ease of report generation and the vast array of reports that can be tailored to the business needs. It gives a great visibility of terms and conditions across all business units and varying sites. The support from our Account Manager is fantastic and she is extremely knowledgeable about the product. The mobile function is great for employees and managers who work remotely.

Cons

The internal forms can sometimes be restrictive in flexibility and in terms of who can add narrative but this can be worked around. All issues can be solved but there is nearly always a cost hence 'work around' are sort.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Likelihood to recommend

9/10

Recommendations to others considering CIPHR

Clean your data before migration and even after migration spend time attaching documents to individuals files. You get so much more from this product if you invests resource into verifying data, attaching documents and customising reports for managers to use in employee interventions.

Source: Software Advice
Helpful?   Yes   No
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Claire Chester

Verified Reviewer

Simply, Easy to Use System

15/12/2015

As rapidly growing company we recognised that using Excel documents and paper was not sustainable. We went out a number of companies but shortlisted CIPHR due to the cultural fit that we felt as team was best suited to us. We wanted to be able to give our staff and managers the freedom to be able to manage their work life as they needed to without having to run everything by HR - the self service function has enabled this and within the first day of our launch we had over 90 employees log in and make changes to their records. All in all a brilliant system and is valued by those that use it!

Pros

Tech support are fantastic - all issues are resolved within 24 hours and the teams knowledge is incredible. The on-boarding functionality that we have recently launched for all new joiners have proved to be incredibly valuable and really helping to start their journey with us once they have have been recruited. System is super easy to use and if you are looking to have a system that when pulled out of the box can do everything you need it to but can be customised as and when you need then look no further.

Cons

Reporting can be complicated if you aren't an Excel whizz but the training that is offered can help minimise this.

Rating breakdown

Value for money
Ease of use
Customer support

Time used: 1-2 years

Source: GetApp
2 of 2 people found this review helpful
Helpful?   Yes   No

Response from CIPHR


Thanks for your review Claire, it's great to hear your thoughts and that CIPHR's having such a positive impact within Zoopla!

The CIPHR team

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Claire Chester

Fantastic Support and Easy to use System!!

15/12/2015

Pros

System - easy to use and if you are a busy HR team like most and need something that is out of the box but customisable when you need it to be then this is the system to use. Vendor - Fantastic support from the Tech Support team but also from our Account Manager, no problem is too big or small and always resolve the issue within 24 hrs

Cons

Reporting can be complicated if you aren't an Excel whizz however training is provided to help make it less painful.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Likelihood to recommend

9/10

Recommendations to others considering CIPHR

Ask for CIPHR to put you in touch with a current customer. We found this incredible valuable as it was real time and gives you a real insight into what the system is capable of.

Source: Software Advice
Helpful?   Yes   No
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Jumoke Oshosanya

very user friendly and eay to pick up

15/12/2015

Pros

Being able to download reports into excel. I use reports a lot in my role and find this function very useful.

Cons

I really don't dislike anything about this product

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Likelihood to recommend

9/10

Recommendations to others considering CIPHR

NA, first decide what you expect from an HR system then look for the appropriate software to match your requirements.

Source: Software Advice
Helpful?   Yes   No
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Nettie Ure

User friendly HR system, strong customer service and support.

15/12/2015

Pros

User friendly system, adaptable and can grow/ develop with the business. Ideal for businesses that may not have the IT infrastructure in place and who would require Computers in Personnel to host the system.

Cons

I think it would always be the cost, even if it's competitively priced!

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Likelihood to recommend

10/10

Recommendations to others considering CIPHR

Ensure beforehand you have a clear specification of what you need and how the system can be tailored for your needs and within your budget. What is planned for system features in the near future? Review other businesses that are using the system and especially those that are similar to your HR system needs. It can mean the system already has the specifications developed for another business and therefore be implemented more easily and quickly.

Source: Software Advice
Helpful?   Yes   No
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