CIPHR Pricing, Features, Reviews & Comparison of Alternatives

CIPHR

HR SaaS Provider

4.16/5 (19 reviews)

CIPHR overview

What is CIPHR?

CIPHR, one of the UK's largest HR SaaS providers, has been meeting the HR needs of users for more than 30 years, serving organisations, small businesses, charities, and public sector bodies.

The range of HR tools provide users with the ability to manage employees from recruitment and on-boarding, to training and development. In addition, the software provides a range of tools for employee self-service. Employees can manage their own personal information, benefits and provide training feedback. Employers and HR staff can automate training and on-boarding processes, identify development opportunities and incentivize current staff, as well as to attract new talent and track applicants.

The reporting features of CIPHR give users detailed insight into payroll, attendance and finance. Integrated graphs and customizable reports help users analyze how key data interacts with one another and help spot patterns and trends.

Orgplus, an organisational charting solution, gives users charting tools, visual reports, self service analytics and modelling tools, which allow users to visualise and analyse organisational structure. It can be used to provide employees with access to public charts such as staff directories, absence information or organisation hierarchy.
www.ciphr.com

Pricing

Pricing options
Subscription
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United Kingdom

Supported languages

English
CIPHR screenshot: View absence summaryDyslexia ActionCIPHR screenshot: Access employee directoryCIPHR screenshot: Check pay reviewCIPHR screenshot: View absences and see who's offCIPHR screenshot: Access training detailsCIPHR screenshot: Carry out employee reviewsCIPHR screenshot: Manage development needsNescotWalsall Housing GroupNescotThe Lawn Tennis AssociationQuadrigaIsabel Hospice UpdateCity West HomesZoopla Presentation: Employee Engagement - The cornerstone of a retention strategy (HRSS 2016)Cambridge Building Society

CIPHR user reviews

Value for money
Features
Ease of use
Customer support
  4.1
  4.0
  4.4
  4.6
Claire Chester

Simply, Easy to Use System

Reviewed 2015-12-15
Review Source: GetApp

As rapidly growing company we recognised that using Excel documents and paper was not sustainable. We went out a number of companies but shortlisted CIPHR due to the cultural fit that we felt as team was best suited to us. We wanted to be able to give our staff and managers the freedom to be able to manage their work life as they needed to without having to run everything by HR - the self service function has enabled this and within the first day of our launch we had over 90 employees log in and make changes to their records. All in all a brilliant system and is valued by those that use it!

Pros
Tech support are fantastic - all issues are resolved within 24 hours and the teams knowledge is incredible. The on-boarding functionality that we have recently launched for all new joiners have proved to be incredibly valuable and really helping to start their journey with us once they have have been recruited. System is super easy to use and if you are looking to have a system that when pulled out of the box can do everything you need it to but can be customised as and when you need then look no further.

Cons
Reporting can be complicated if you aren't an Excel whizz but the training that is offered can help minimise this.

Response from CIPHR


Thanks for your review Claire, it's great to hear your thoughts and that CIPHR's having such a positive impact within Zoopla!

The CIPHR team

Rating breakdown

Value for money
Ease of use
Customer support

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Anne Pass

Everything seems to be an Extra cost

Used daily for 2+ years
Reviewed 2018-11-01
Review Source: Capterra

Definitely allows us to provide more detailed management information but has not taken away a lot of the time consuming admin burden due the cost issues around all the additional modules. We found the initial training and implementation rushed and not overly user friendly. If this is your first HR Management system ensure you do your research very thoroughly.

Pros
From the sales talk everything looked perfect. It was only when it came to the post implementation stage that we realised what wasn't included or was an additional cost. This has limited our use of the system. Help desk are generally good and supportive although a little slow on responding with a final solution.

Cons
The costs as everything seems to be an additional module with an extra cost. Not a great experience with 2 different account managers

Response from CIPHR


Thank you for taking the time to leave a review. We're sorry to hear that you have concerns about the costings for additional products and, having spoken to your Account Manager, we understand that you are currently in dialogue regarding this.
Due to internal promotions and role changes it is sometimes unavoidable that a new Account Manager is assigned to a customer.
We're committed to providing the best possible service to our customers, therefore please feel free to get in touch should you wish to discuss further.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Nick Smeltzer

Nice end user interface, but VERY slow HR management interface

Used daily for 6-12 months
Reviewed 2018-05-09
Review Source: Software Advice

Nice. But expensive and slow.

Pros
End users lover it. Browser based, cloud based. Access on or off site. Access on mobile devices. Very easy to use.

Cons
Slow. HR have to access via a remote desktop connection to a CIPHR data centre machine which runs very slowly. You have to wait for screens to refresh. Think modem days! :)

Rating breakdown

Ease of use
Features

Likelihood to recommend: 5/10

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Nettie Ure

User friendly HR system, strong customer service and support.

Reviewed 2015-12-15
Review Source: Software Advice

Pros
User friendly system, adaptable and can grow/ develop with the business. Ideal for businesses that may not have the IT infrastructure in place and who would require Computers in Personnel to host the system.

Cons
I think it would always be the cost, even if it's competitively priced!

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Mike Sutton

CiPHR - 'Does what it says on the tin'

Reviewed 2015-12-21
Review Source: Software Advice

Pros
It provides a great system for our needs. It does not have every bell and whistle that some systems suggest / sell off but it does everything it says it will time and time again.

Cons
Can take a little time to understand how the system drives data, if you are not a database person, but once you master this the rest is all easy from there. Has streamlined our processes and led to us achieving self service in no time at all.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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CIPHR pricing

Pricing options
Subscription
View Pricing Plans

Pricing is based on a per user per month model.

Contact CIPHR for detailed pricing information.

CIPHR features

API
Activity Dashboard
Activity Tracking
Applicant Tracking
Automatic Notifications
Customizable Branding
Customizable Reporting
Employee Database
Employee Management
Employee Onboarding
Employee Portal
Employee Self Service
Performance Management
Real Time Reporting
Recruitment Management
Reminders
Reporting & Statistics
Self Service Portal

Data Import/Export (309 other apps)
Third Party Integration (379 other apps)

Videos and tutorials

Additional information for CIPHR

Key features of CIPHR

  • Mobile app
  • Approved G cloud supplier
  • Expense management
  • Skills gap analysis
  • Allowance & payments facility
  • ISO 27001 accredited
  • GDPR dashboard
  • Auto filter candidates
  • Vacancy publishing
  • Talent pool creation
  • Blind shortlisting
  • Reference management
  • Electronic P6 & P9 documents
  • Electronic P60s
  • Online payslips
  • Share to jobs board
  • Attendance records
  • Organizational charting & analysis
  • Web recruitment & talent acquisition
  • Performance reviews
  • Auto-enrolment
View All Features

Benefits

Allow employees to help themselves by uploading and updating their own information, such as change of address; gaining access to personal information, such as holiday left over; as well as having access to company information, such as handbooks, newsletters and company news.
Employees can upload documents such as photographs, medical certificates, CVs and expense claims.
Users can track and record all employee-related data from personal information, to payments and overtime, training and qualifications, time-off and holiday.
The Process Assistant help to design workflows for training new hires, users can also get a quick overview of their workforce's skills and qualifications to identify training needs.
Automate training processes such as joining instructions, online booking, providing feedback and updating qualifications.
Employee`s can see an overview of their benefits and have self-service access to their benefits list. They can see their total remuneration and get a consolidated statement of the monetary value of their benefits package.
Use the Orgplus integration, an organisational charting solution to improve workforce visibility, includes ‘what-if’ scenarios and employee access to public charts.
ExpenseOnDemand (EOD) can be used for expense administration and processing. It includes all payment types, such as cash, credit cards or corporate fuel cards, and can be converted into multiple currencies. Mobile Taskman for Time & Expenses on the Go is compatible with all devices featuring Windows Mobile™ software for Pocket PCs.