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Ciphr Logo

Integrated HR, payroll, benefits and learning solutions.

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Ciphr - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: September 2026

Ciphr overview

What is Ciphr?

Ciphr connects HR, payroll, benefits, recruitment and learning in one integrated suite for UK mid-market organisations (200 to 2,000 employees). By centralising employee data across the entire lifecycle, Ciphr gives HR and payroll professionals greater control, reliable reporting and less repetitive admin.

Trusted by over 1,400 UK organisations, including Volkswagen Group, the Natural History Museum and Lebara.

*What Ciphr includes*

- Core HR: cloud HR system with self-service access, absence tracking and automated approval workflows

- AI-enhanced tools: built-in AI assistant saves time by handling routine queries

- Cloud payroll: API-led payroll software delivering faster pay runs. Named Software Product of the Year at the 2025 CIPP Annual Excellence Awards.

- Employee benefits: flexible benefits management platform tailored to UK workforces

- LMS & Ciphr eLearning: learning platform with accredited compliance training and custom course creation

- Recruitment & onboarding: applicant tracking tools to manage hiring pipelines smoothly

Starting price

5per user /
per month

Alternatives

with better value for money


Pros & Cons

Verified reviewer profile picture

Customer Support

Ease of Use

Payroll and Employee Management

Ticket Resolution

Do you work for Ciphr? Manage this product listing

Ciphr’s user interface

Ease of use rating:

Ciphr reviews

Overall rating

4.2

/5

55

Positive reviews

72

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.72/10
Rating distribution

5

4

3

2

1

25

24

4

0

2

Pros
“In the policies, we can't search keywords in a document, this would be useful to have access to. When we upload personal documents, we always add a description in the notes but this doesn't pull through onto the main screen so if the file name isn't something that relates to the document eg File1234, we are having to resave files to see what they are on the main screen.”
EB

Eden B.

Insights and Reward Partner

“The platform continues to develop in a way that feels aligned with real business needs, particularly with the launch of Ciphr Analytics and the clear roadmap towards making the system even more business-focused and insight-driven.”
JP

Jo P.

HR Manager

“For the HR teams it has been a gamechanger in having access to data when needed, and the ease of creating and running reports has helped us immensely.”
NM

Natalie M.

HR Manager

Cons
“There is no simple way to process variable hours payments, and the timesheet module is not fit for purpose.”
un

ulrike n.

Head of HR

“Personal Development area isn't user friendly, we get a lot of queries on how to insert objectives, probation reviews etc.”
EB

Eden B.

Insights and Reward Partner

“The system handles multiple roles and variable hours poorly.”
un

ulrike n.

Head of HR

Who uses Ciphr?

Based on 55 verified user reviews.

Company size

Midsize Businesses

Small Businesses

Enterprises

Top industries

Education Management
Non-Profit Organization Management
Hospital & Health Care
Retail
Others

Use cases

Human Resources
Payroll
Recruiting
Training
Applicant Tracking

Ciphr's key features

Most critical features, based on insights from Ciphr users:

Payroll management
Onboarding
Applicant tracking
Time & attendance
Compensation management

All Ciphr features

Features rating:

360 degree feedback
Absence management
Access controls/permissions
Accounting integration
Activity dashboard
Activity tracking
Alerts/Notifications
API
Applicant tracking
Application management
Approval process control
Approval workflow
Assessment management
Asynchronous learning
Attendance tracking
Audit management
Audit trail
Auto update
Background screening
Benefits dashboard
Benefits management
Blended learning
Built-in course authoring
Built-in lms
Certification & licensing
Compensation management
Compliance management
Compliance tracking
Content library
Content management
Corporate/Business
Course management
Customizable branding
Customizable reports
Customizable templates
Data import/export
Document management
Document storage
Drag & drop
Employee benefits administration
Employee database
Employee engagement
Employee management
Employee onboarding
Employee portal
Employee profiles
Expense claims
Gamification
Generative ai
Goal management
HR management
Job board
Job posting
Learner portal
Learning & development
Learning management
Learning paths/tracks
Leave tracking
Mobile access
Mobile learning
Multi-Currency
Offboarding
Onboarding
Online benefits enrollment
Payroll management
Payroll outsourcing
Payroll reporting
Performance management
Performance metrics
Pipeline management
Policy management
Progress tracking
Real-Time data
Real-Time notifications
Real-Time reporting
Recruitment management
Reminders
Reporting/Analytics
Reporting & statistics
Resume storage
Role-Based permissions
SCORM compliance
Search/Filter
Self service portal
Sick leave tracking
Single sign on
Skills assessment
Skills tracking
Social learning
Succession planning
Surveys & feedback
Synchronous learning
Tax compliance
Team Calendars
Tests/Assessments
Third-Party integrations
Time & attendance
Time off management
Time off requests
Timesheet management
Training management
Vacation/Leave tracking
Workflow management

Ciphr alternatives

Ciphr logo

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5

/user

Per month

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Features
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BambooHR logo
visit website

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Paycom logo
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Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Ciphr pricing

Value for money rating:

Starting from

5

/user

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Ciphr price and value

Value for money rating:

To see what individual users think of Ciphr's price and value, check out the review snippets below.

“In the policies, we can't search keywords in a document, this would be useful to have access to. When we upload personal documents, we always add a description in the notes but this doesn't pull through onto the main screen so if the file name isn't something that relates to the document eg File1234, we are having to resave files to see what they are on the main screen.”
EB

Eden B.

Insights and Reward Partner

“The platform continues to develop in a way that feels aligned with real business needs, particularly with the launch of Ciphr Analytics and the clear roadmap towards making the system even more business-focused and insight-driven.”
JP

Jo P.

HR Manager

Ciphr integrations (16)

Integrations rated by users

We looked at 55 user reviews to identify which products are mentioned as Ciphr integrations and how users feel about them.

Payroll logo
Payroll

Integration rating: 4.3 (3)

It was part of the business justification and achieving our objective of having one source of data.

we needed records to be linked for a seamless payroll process

NM

Natalie M.

HR Manager

1/2

Integration rating: 4.5 (2)

Single Sign On and staff details sync

GS

Glen S.

IT Manager

webexpenses logo
webexpenses

Integration rating: 4.5 (2)

We required a simple one stop shop for employees to access the expenses system via the Ciphr environment. Webexpenses works well enough but the integration with Ciphr could be better.

PT

Paul T.

Systems Project Manager

iSAMS logo
iSAMS

Integration rating: 4.0 (1)

As this it was supports our creation of emails

FM

Freya M.

Senior HR Manager

Integration rating: 4.0 (1)

Ciphr support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
Chat
Knowledge Base

Training options

Webinars
Documentation
Live Online
Videos

Ciphr FAQs

Q. Who are the typical users of Ciphr?

Ciphr has the following typical customers:
Mid-size Business, Large Enterprises, Small Business

These products have better value for money


Q. What level of support does Ciphr offer?

Ciphr offers the following support options:
Email/Help Desk, Phone Support, Chat, Knowledge Base

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