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Grayscale Logo

Texting & Automation for Modern Hiring Teams

Table of Contents

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Is this product right for your business?

Find out with a

Grayscale - 2026 Pricing, Features, Reviews & Alternatives

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Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Grayscale overview

What is Grayscale?

Grayscale is a texting and automation platform designed for hiring teams. We make it seamless to engage talent, automate workflows, and deliver a high-touch candidate experience.

Grayscale offers a Chrome extension, which enables employers to send text messages to candidates directly from existing applicant tracking systems (ATS).

We integrate deeply with ATS's like Greenhouse, Lever, Workday, SAP SuccessFactors, UKG Pro, ADP, Brassring, Comeet, and Paycom.

Key benefits of using Grayscale

- Text Candidates Inside Your ATS
- Extensive Automation Suite to Handle the Busy Work
- Bulk Messaging & Drip Campaigns
- Let Candidates Apply via SMS Shortcodes
- Integrates with All Major ATSs

Starting price

99per feature /
per month

Alternatives

with better value for money

Grayscale’s user interface

Ease of use rating:

Grayscale reviews

Overall rating

4.7

/5

32

Positive reviews

97

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10
Rating distribution

5

4

3

2

1

24

7

1

0

0

Pros
“I like absolutely everything about this software. It has integrated seamlessly with our ATS and elevated both communication quality and communication response time with top talent.”
Verified reviewer profile picture

Danielle A.

Talent Acquisition Partner

“I think grayscale is great and I love using the features in grayscale.”
FM

Fateha M.

HR

“The ease of usage is awesome and it works like direct messaging.”
CA

Cindy A.

Recruiting Coordinator

Cons
“We've had to deal with multiple system outages where we can't send or receive texts. It makes it hard to keep communications running.”

Verified reviewer

Anonymity request

“There is some good with the features, but also bad with the overall level of service.”

Verified reviewer

Anonymity request

“I really haven't found anything I don't like about this software.”
AA

Amy A.

Manager Provider Recruitment

Who uses Grayscale?

Based on 32 verified user reviews.

Company size

Enterprises

Midsize Businesses

Small Businesses

Top industries

Hospital & Health Care
Health, Wellness and Fitness
Security and Investigations
Alternative Medicine
Others

Use cases

Recruiting
Talent Management
SMS Marketing
Applicant Tracking

Grayscale's key features

Most critical features, based on insights from Grayscale users:

Reporting/Analytics
Candidate management
Onboarding
Applicant tracking
Task management
Mobile access

All Grayscale features

Features rating:

Workflow management
Third-Party integrations
Scheduled messaging
Message personalization
CRM
Mass texting
Interview management
Assessment management
Social media integration
Collaboration tools
Self service portal
2-Way messaging
API
Text-to-Win
Shortcodes
Search/Filter
Recruiting firms
Automated responses
Background screening
Interview scheduling
Internal hr
Employee engagement
Communication management
Contact management
Compliance tracking

Grayscale alternatives

Grayscale logo

Starting from

99

Per month

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Features
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ZipRecruiter logo
visit website

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No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Grayscale pricing

Value for money rating:

Starting from

99

Per month

Per Feature

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Grayscale price and value

Value for money rating:

To see what individual users think of Grayscale's price and value, check out the review snippets below.

“I like absolutely everything about this software. It has integrated seamlessly with our ATS and elevated both communication quality and communication response time with top talent.”
Verified reviewer profile picture

Danielle A.

Talent Acquisition Partner

“I think grayscale is great and I love using the features in grayscale.”
FM

Fateha M.

HR

Grayscale integrations (14)

Integrations rated by users

We looked at 32 user reviews to identify which products are mentioned as Grayscale integrations and how users feel about them.

Greenhouse logo
Greenhouse

Integration rating: 4.8 (4)

You can pull in your Grayscale (texting) conversations into Greenhouse on the candidate's profile so there is record of everything that is being said from both the recruiter and the candidate.

MW

Megan W.

Talent Acquisition Partner

Grayscale support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Phone Support
Knowledge Base

Training options

Live Online
Documentation
Webinars

Grayscale FAQs

Q. What type of pricing plans does Grayscale offer?

Grayscale has the following pricing plans:
Starting from: $99.00/month
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of Grayscale?

Grayscale has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does Grayscale support?

Grayscale supports the following languages:
English


Q. Does Grayscale support mobile devices?

Grayscale supports the following devices:
Android, iPad, iPhone


Q. Does Grayscale offer an API?

Yes, Grayscale has an API available for use.


Q. What other apps does Grayscale integrate with?

Grayscale integrates with the following applications:
iCIMS Hire, Paycom, WhatsApp, Lever, SmartRecruiters, Jobvite, UKG Pro, ADP Workforce Now, SAP SuccessFactors HCM, SAP SuccessFactors Work Zone, Workday HCM, Workable, Greenhouse, Twilio


Q. What level of support does Grayscale offer?

Grayscale offers the following support options:
Email/Help Desk, Chat, Phone Support, Knowledge Base

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