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Grayscale Pricing, Features, Reviews and Alternatives

Grayscale product overview

Price starts from

No info

What is Grayscale?

Grayscale is a texting and automation platform designed for hiring teams. We make it seamless to engage talent, automate workflows, and deliver a high-touch candidate experience.

Key benefits of using Grayscale

- Text Candidates Inside Your ATS
- Extensive Automation Suite to Handle the Busy Work
- Bulk Messaging & Drip Campaigns
- Let Candidates Apply via SMS Shortcodes
- Integrates with All Major ATSs

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Phone Support
Knowledge Base

Training options

Live Online
Documentation
Webinars

Grayscale pricing information

Value for money

5.0

/5

7

Price starts from

No info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Grayscale features

Functionality

4.6

/5

7
Total Features40 2 categories

Most valued features by users

Reporting/Analytics
Self Service Portal
API
Third Party Integrations
Mobile Access
Assessment Management
Contact Management
Job Application Management

Functionality contenders

Grayscale users reviews

Overall rating

4.9

/5

7

Positive reviews

100%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.71/10
Rating distribution

5

4

3

2

1

6

1

0

0

0

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Exceptional Software with Exceptional Customer Support

Reviewed 2 years ago

Absolutely exceptional! Great software product great service!

Pros

I like absolutely everything about this software! It has integrated seamlessly with our ATS and elevated both communication quality and communication response time with top talent. The product is incredibly easy to launch (literally takes just minutes!) and even easier to use. There is no need to upload lists of candidates as they auto populate into the program meaning absolutely 0 manual entry! Having...

Cons

To be completely honest there is not much I do not like about this software. I only have wish list items that would further improve my already exceptional experience with Grayscale. I should also mention that this list of items have been discussed with their support team and are in queue for discussion of future product development with some items having already been implemented by their development...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

I love Grayscale!

Reviewed 2 years ago

I love Grayscale! I'm a Recruiter and I use it multiple times a day to contact candidates. It allows us to receive a quicker response/increases the chances of candidates responding all together. It is much easier for the candidate to respond wherever they are, and easier for me to send them quick updates and eliminate phone tag. I also use texting to inform people of hiring events. At least 50% of...

Pros

Ease of use, but to be more specific - ability to create templates and the chrome extension Customer service from Grayscale team!

Cons

Cannot add automation in bulk Cannot flag duplicate messages Receive other user's messages when two different people contact the same candidate

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Grayscale - Great Resource

Reviewed 2 years ago
Pros

I really like how easy it is for me to keep track of my candidates and to send out bulk messages to them!

Cons

The ability to not receive pictures as a message.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great texting tool

Reviewed 2 years ago

Overall, the whole experience is great and such a great value compared to other vendors. The team at Grayscale is super helpful and open to your feedback for continuous product improvements. They also release multiple updates through the year so they are always tweaking. I recommend!

Pros

I love the ease of use of Grayscale. The chrome extension lives in your browser and integrates with most major ATS systems. You can contact candidates through grayscale with ease; bulk messaging features are fantastic, and they just released and automation function that is supposed to help with repetitive tasks such as scheduling phone screens, contacting a candidate about an offer, or general following. The jury is still out on the automation since it was just released, but I have no doubts that it will be awesome!

Cons

My only con is I wish I can tie the mobile # with the grayscale app, they issue a new phone # for texting.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Efficient and User Friendly

Reviewed 2 years ago

Our experience has been very positive thus far. The product has created some new efficiencies in our recruiting process.

Pros

The texting feature has been integrated into our ATS, Indeed and Zip Recruiter which allow us to easily reach out to candidates who reply more quickly than by phone or email. The text apply feature allows candidates to self schedule an interview which is also a great time saver.

Cons

Texting multiple candidates as a group could be simplified. Currently this must be facilitated through a spreadsheet.

Grayscale FAQs and common questions

Grayscale has the following pricing plans:
Pricing model: Subscription


Grayscale has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Grayscale supports the following languages:
English


Grayscale supports the following devices:
Android, iPhone


Yes, Grayscale has an API available for use.


Grayscale integrates with the following applications:
iCIMS Talent Cloud, Paycom, Lever, SmartRecruiters, Jobvite, UKG Pro, ADP Workforce Now, SuccessFactors, Workday HCM, Workable, Greenhouse


Grayscale offers the following support options:
Email/Help Desk, Chat, Phone Support, Knowledge Base

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