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Bob Logo

A modern HR platform for modern business

Bob Reviews

Overall rating

4.6

/5

149

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.85/10

Reviews by rating

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Pros and cons

Bob makes me help to solve queries in seconds and the responding team is amazing they have solutions for almost everything that the HR department can do and solve for you.
This software is efficient, effective and an all round great tool to have on board your team. Would recommend to all clients.
It's beautiful - our employees love it too. The support team is amazing - they not only resolve any issues quickly, but they also listen to suggestions and implement them within reasonable time.
We had slight trouble in the beginning with the calendar view and it not working in the way we have previously been used too.
The company doc storage component has a poor user interface/design but we don't use that much.
To me a bit of time to navigate to the right interface. After a couple of uses it no longer is an issue.
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149 reviews

Recommended

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Shay K.

People Solutions Specialist

Information Technology and Services, 51-200 employees

Review source

Overall Rating

Bob is the Best!

Reviewed a year ago

Transcript

Shay: My name is Shay. I am the People Solutions Specialist. It is fairly similar to an HR manager role....

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Laura G.

Product Designer

Financial Services, 51-200 employees

Review source

Overall Rating

Complete but overwhelming

Reviewed a year ago

Transcript

Laura: My name is Laura. I'm product designer. The company I work for is around 150, 200 employees, and...

DP
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Diana P.

Financial Services, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Streamlining HR Operations with HiBob

Reviewed 5 months ago

Overall, our experience with Bob has been highly positive. It has significantly improved our HR processes, from time tracking to performance management and feedback collection. The platform's user-friendly interface, robust features, and responsive support team have made it a valuable asset for our organization, driving efficiency, compliance, and employee engagement. We look forward to continued success with Bob as our HR solution.

Pros

The efficiency and convenience of Bob's time tracking and time off request features were particularly impressive. It streamlined our HR operations and made it easy for both employees and administrators to manage time-related tasks. Additionally, the integration capabilities with other HR systems ensured a seamless workflow.

Cons

While Bob generally excelled in its functionalities, one area for improvement could be the customization options for surveys and feedback. Having more flexibility in designing and tailoring surveys to specific needs would enhance the platform's versatility.

PR
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Przemysław R.

Information Technology and Services, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Best HR tool

Reviewed 6 months ago
Pros

Nice design, ease of use, different features like onboarding, tasks, benefits, goals management.

Cons

It crashed a few times during last year, price is high.

TT
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Tilly T.

Information Technology and Services, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Good Integrations

Reviewed 7 months ago
Pros

Love the fact that you can integrate many different platforms with Bob. Such as Zinc and Greenhouse and really easy to work your way around the system.

Cons

I cant think of any at this moment. Love everything it does.

CW
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Claire W.

Information Technology and Services, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Easy to Navigate Platform! Useful and user friendly

Reviewed 10 months ago
Pros

It's very easy to navigate as a user. The side panel makes it easy to find what you are looking for. The Time Off section is what I mainly use Bob for and I like the feature where you can estimate how much time off you'll have in the future The demographics for our organisation is also a very neat feature on the homepage

Cons

I do not have anything that I don't like about Bob. If anything, I wish there were more demographics for our organisation on the homepage, and maybe update the demographics! As I'm not sure the demographics have been updated since I joined the org

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Verified reviewer

Computer Software, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Bob for Web Developers

Reviewed a year ago
Pros

You can easily access all employee database and quickly. The software doesn't lag. The time and attendance tracking is always accurate and it also provides a report of all the gathered data.

Cons

It's not available for all languages, so the selection is limited, as well as offline functionalities, which are also limited. If you are not used to HR platforms, some of its tools can be confusing to use at first.

KW
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Karlin W.

Financial Services, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Hibob is incredible!

Reviewed a year ago
Pros

HiBob is incredibly convenient for efficiently compiling and organizing staff data, particularly when it comes to gathering specific information for various tasks and departments. Its flexibility significantly streamlines my workload, making managing data a breeze.

Cons

HiBob is fantastic, but a feature I'd love to see is the ability to save preset report filters for different departments. This would streamline processes by having specific filters ready, eliminating the need to manually adjust them for each department's unique requirements. Implementing this would further boost efficiency and customization within the platform.

HD
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Helen D.

Research, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Effective and Intuitive

Reviewed a year ago

Very positive, lots to do and adapt for each business

Pros

It seems unique it is adaptability to any and all businesses

Cons

There are so many elements to bob, so there is a lot to learn

AJ
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Ashley J.

Information Technology and Services, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Fantastic, Flexible Option

Reviewed a year ago
Pros

Unlike other HRIS companies I've worked with in the past, the Bob platform is incredibly flexible. I'm able to set up customized onboarding flows, employee fields, and reports for every instance. Surprises come up in HR a lot and HiBob can go with the flow.

Cons

My least favorite feature is no good screen to view all holidays across the company for employees.

NB
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Neha B.

Information Technology and Services, 201-500 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Bob has made our lives so easy

Reviewed a year ago

Bob has brought on so many efficiencies. Right from demo to implementation and now support, it has been smooth. There are some delays on certain tickets due to mutiple reasons.

Pros

Flexibility, customisable, intuitive, user-friendly, real-time people changes, reporting etc. The list is long

Cons

Integration with Netsuiote Infinite Cloud and conducting salary review via Bob using Package was hard

SG
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Shannon G.

Health, Wellness and Fitness, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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An Introduction to bob

Reviewed a year ago

Amazing!!

Pros

Bob has revolutionised our HR department. it is nice and easy to use which allows employees to take charge of their own people management and annual leave.

Cons

Needs private feedback outside of the PDR process

MT
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Manu T.

Mining & Metals, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best Value of MOney and easiest App

Reviewed a year ago

Very happy with the app as it have assisted us in getting streamlined with employee experience

Pros

Simple App with high value to end user. The ability to customise tasks, flow, etc. is great.

Cons

Can be better integrated to some of the widely used ERP like Pronto

BA
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Brian A.

Automotive, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Lovely product!

Reviewed a year ago
Pros

The user interface is modern and intuitive. The platform is highly customizable.

Cons

The mobile app is not as user-friendly as the web app.Every profile created on Bob counts as a user. However, they have the same pricing if we want to add a contractor or freelancer. I miss more data from the analytics perspective. High price.

ST
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Shannon T.

Apparel & Fashion, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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My Bob Review

Reviewed a year ago

Very positive. Time taken to understand the relationship between customizable parts is worth the investment (task + flows, fields + values and API related functions).

Pros

Having a singular location for all of our employee data and being able to search up the information I'm looking for saves me lots of time. Importing information in bulk is also super handy.

Cons

It was disappointing to learn that Sandbox features are behind a paywall since it's important for us to test and view features before implementing them to the hole company. The benefits page is a bit limiting in that you have to upload spreadsheets for each update.

JT
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Jenny T.

Import and Export, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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User friendly and current

Reviewed a year ago

Really positive, would recommend as it's very engaging in design, but also useful in terms of a HR portal.

Pros

I really like the social media style communication on the profile page, this has brought our teams together so well across all locations.

Cons

Some of the dashboards could be adapted to show more of a breakdown. For example time off by reason, not just by month.

NK
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Natassa K.

Biotechnology, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Bob review

Reviewed a year ago

Great HRIS system! Strongly recommend. Easier to use and add more value than the previous one. Excellent customer care.

Pros

Easy to use for both admins and users, modern design, data management

Cons

I'd like to be able to upload many photos in the documents section

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Verified reviewer

Financial Services, 51-200 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Complete but overwhelming HHRR software

Reviewed a year ago

Overall the platform is vey complete. However, it can become a little bit overwhelming due to the amount of functionalities and cluttering. I miss some help elements in the platform (tooltips, explanatory text) to guide me a little bit.

Pros

The notification settings. The panel to control them is very complete and flexible.

Cons

"My time off" divided in two sections, "Balance" and "Requests". I'd rather have everything in one place.Having access to pages I won't use (I'm not sure if they can be removed or disabled for specific employees).The arrows to expand the main body to make it fill the whole screen is silly."I personally don't like the "social media" part of the platform. I have the feeling that the platform is trying to be so complete that sometimes it loses focus of its purpose.

LS
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Leah S.

Nonprofit Organization Management, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Bob has helped improve our organization's culture!

Reviewed a year ago

It is great for team members to have access to the org chart, their goals and reviews right at their finger tips.

Pros

Using Bob for onboarding, goal setting, and performance management have streamlined a lot of our bulky processes. We look forward to moving forward using more of the product soon.

Cons

I wish the integration of HR data would be a little easier or that we could have help now that we are ready to start that part even though we have been using Bob for other things for a while.

CF
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Carol F.

Gambling & Casinos, 501-1,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Fantastic, Easily Customisable HR System

Reviewed a year ago

LOVE Bob! I've worked with several HRIS and it is honestly the easiest to use, the support team are lovely and overall it is a great user experience.

Pros

Access to real time data. System is easy to customise, you don't need a dev team to make changes you need and changes can be done in real time. Ease of use both for the HR team and employees. Its easy to navigate and use.

Cons

I think more work can be done on the performance management piece i.e.: including weightings on key indicators, instead of on the whole goal.

GB
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Ghayathri B.

Research, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Hibob for a high-growth startup

Reviewed 2 years ago
Pros

The UI is amazing. People find the application to be really easy to use and interactive. The documents, surveys and performance features are mind blowing

Cons

The onboarding task lists cannot be grouped into folders. Same with performance reviews questionnaires. Can have more and better integration with slack.

BB
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Brittni B.

Computer Software, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Modern HRIS with many features at a reasonable cost

Reviewed 2 years ago

Very robust implementation process to help get you up and running. HiBob has a broad reach in functionality and a team to support you as you have questions. Have not been disappointed with the decision to go with HiBob

Pros

It's a modern solution that integrates with many other apps we use. It's easy to use and easy to configure. It also has many features in one solution: Core HR, Compensation, Talent, Performance, Engagement, Analytics, and many others.

Cons

There are some specific features in Bob that would be ideal to improve but are not show stoppers. The 1:1 feature is a little clunky, no pro-ration in compensation management as two examples, providing permissions to a particular "permission group" to run reports and access only the data they have permission to.

VF
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Valentino F.

Retail, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Bob can be a great friend, but you need to know him well first

Reviewed 2 years ago

Bob is our HRIS. Whether that’s our people themselves (being able to see all of their employment information in one place, being able to book a holiday and see when others have time off), our managers (getting a full view of their team’s details - salaries, job titles, locations in one place and seeing time off in full view in order to capacity plan accurately) or our People, Culture and Inclusion...

Pros

great user and admin experienceDEIB focus with pronouns and demographic fieldsmass loading possible super quick implementationautomation of tasks and workflows

Cons

Automations don't always workSupport is patchy and relies too much on users being able to solve the problem themselvesA lot of workarounds are necessary to overcome Bob's limitations

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Sebastian I.

Entertainment, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A great up and coming app

Reviewed 2 years ago
Pros

LOVE! It is a main staple on most tools to be integrated with, slack is easy but also other payroll, engagement and HR/Tech tools integrate seamlessly. Love the UX, simple, colourful and engaging. Customer service is great too! Keep doing what you're doing, bob :)

Cons

The pricing model for new features could be a bit more adaptable. We wanted to add timesheets just to a set number of employees but they wanted to charge us for the whole company!

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Mats S.

Computer Software, 201-500 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great product

Reviewed 5 years ago

Excellent implementation and easy to get the users engaged. Creates al ot of values for us.

Pros

Employee-data management with modern API´s and much functions connected to engagement and employeer branding. The employee is in focus, not the admin department.

Cons

The product is still developing. It is a pro and a con at the same time. We missed some features in the beginning but new functions are built all the time.

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Gemma M.

Financial Services, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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bob is a really intuitive system to use and customer support is always fantastic

Reviewed 6 years ago
Pros

The aesthetic is fun and non-corporate. Users are encouraged to share their 'superpowers' which helps people to connect with others who have similar interests. The system is really easy to navigate and there are some useful integrations. The support team are always fast to respond to my questions and to tell me about new features, or what they are developing in the near future. You can enable/disable features to customise what you want to achieve with the system and what your current people priorities are.

Cons

There are some small additional features I'd like such as e-signatures, which I believe is coming soon. The support team are really responsive to feedback about features that would be useful.

KJ
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Kate J.

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Easy to use. Comprehensive. Great support. Feedback is acted on. Know you are valued as a client.

Reviewed 6 years ago
Pros

Being able to feedback and see your feedback quickly acted on influencing the growth of the product. You feel valued and part of the journey. I am a 1 person HR/office team helping out a small finance team for a company of 50 and this software has saved me hours of time and stress. I am not even using it to its full potential yet due to finite time. It has also helped give power to employees where as an example they can see their annual leave so I don't have to keep spreadsheets and constantly update individuals. It is just their. Managers can see their teams, Org charts are great. adding photos so people can see who's who in a growing team and that is just the very tip of the iceberg that is bob. Fantastic.

Cons

The performance review section. I know when bob developed it they developed a product I was super excited about and holding out for. They, as any business would do, sought feedback and ended up releasing a much lighter touch performance review section based on the feedback. As a result I am going to use another platform which is more suited to my companies needs. However I am sure it will be a very suitable process for many companies, as their own research shows.