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Bob Reviews

Overall rating

4.6

/5

119

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.94/10

Reviews by rating

Pros and cons

Bob makes me help to solve queries in seconds and the responding team is amazing they have solutions for almost everything that the HR department can do and solve for you.
This software is efficient, effective and an all round great tool to have on board your team. Would recommend to all clients.
It's beautiful - our employees love it too. The support team is amazing - they not only resolve any issues quickly, but they also listen to suggestions and implement them within reasonable time.
We had slight trouble in the beginning with the calendar view and it not working in the way we have previously been used too.
The company doc storage component has a poor user interface/design but we don't use that much.
To me a bit of time to navigate to the right interface. After a couple of uses it no longer is an issue.
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119 reviews

Recommended

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Shay K.

People Solutions Specialist

Information Technology and Services, 51-200 employees

Review source

Overall Rating

Bob is the Best!

Reviewed 3 months ago

Transcript

Shay: My name is Shay. I am the People Solutions Specialist. It is fairly similar to an HR manager role....

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Laura G.

Product Designer

Financial Services, 51-200 employees

Review source

Overall Rating

Complete but overwhelming

Reviewed 4 months ago

Transcript

Laura: My name is Laura. I'm product designer. The company I work for is around 150, 200 employees, and...

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Sebastian I.

Entertainment, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A great up and coming app

Reviewed a year ago
Pros

LOVE! It is a main staple on most tools to be integrated with, slack is easy but also other payroll, engagement and HR/Tech tools integrate seamlessly. Love the UX, simple, colourful and engaging. Customer service is great too! Keep doing what you're doing, bob :)

Cons

The pricing model for new features could be a bit more adaptable. We wanted to add timesheets just to a set number of employees but they wanted to charge us for the whole company!

LH
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Linnea H.

Computer Software, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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The best HRIS on the market

Reviewed 4 months ago
Pros

I've used several HRIS in my profession, but so far nothing compares to Hibob. It takes some time to set up and could be complicated as an admin, but it's extremely well designed and easy to use for the end user (employees). And the customer support is very good and responsive.

Cons

I am missing a couple of features:- Being able to schedule recurring 121:s (and integration with e.g., zoom )- The employee being able to schedule 121:s with their manager.-The ability to manually add tasks (in case of a tailored on/offboarding for one specific role)

AR
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Verified reviewer

Financial Services, 51-200 employees

Used weekly for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Not worth the pricetag

Reviewed 5 months ago

Disappointing. For the price you pay, it's simply not worth it.

Pros

It was easy on the eyes from a user perspective for employees

Cons

The 1on1s weren't recurring for managersThe demo showed us all the bells and whistles but they all came either added costsForms didn't flow properlyThe setup of this was a nightmare especially syncing it to payroll and creating the pay and leave rulesRestrictions around which users or administrators can have access to things in particularMany steps to do something simpleNo on demand support even during implementation it was all self serviceIssues with leave submitted syncingSurveys are incredibly basic, questions are double barrelled, non actionable and aren't backed by research or science

PB
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Pierre B.

Philanthropy, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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An honest review of HiBob

Reviewed 3 months ago

A real challenger to the old-school main systems around. HiBob along with others really manage to bring a breath of fresh air in HR management and HRIS tools in general. I could not recommend it more.Its system as a SaaS is extremely convenient and can tailor it to any potential use, whether limited in combination with other systems or as your full HR system.

Pros

Every feature of HiBob has a meaningful impact, as long as it is properly set and used. The support team is fantastic and solves issues extremely quickly.We have HiBob for our organisation since last year, but I don't see how we could have done it with any other system. The most impactful to me is clearly the employee database management, and its general ease of use.

Cons

There are some automation features that are lacking, for instance the time and attendance module not being automatically linked to overtime policies. But I have no doubt that this will be implemented soon.The price can also be a deterrent, but it does fit with our purpose and need.

SG
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Shannon G.

Health, Wellness and Fitness, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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An Introduction to bob

Reviewed 3 months ago

Amazing!!

Pros

Bob has revolutionised our HR department. it is nice and easy to use which allows employees to take charge of their own people management and annual leave.

Cons

Needs private feedback outside of the PDR process

MM
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Monica M.

Professional Training & Coaching, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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BOB is perfect

Reviewed 4 months ago
Pros

Bob is a fantastic product that includes all the features that we need and is still developing more on a monthly bases

Cons

Integration with our payroll provider is not available

ST
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Shannon T.

Apparel & Fashion, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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My Bob Review

Reviewed 4 months ago

Very positive. Time taken to understand the relationship between customizable parts is worth the investment (task + flows, fields + values and API related functions).

Pros

Having a singular location for all of our employee data and being able to search up the information I'm looking for saves me lots of time. Importing information in bulk is also super handy.

Cons

It was disappointing to learn that Sandbox features are behind a paywall since it's important for us to test and view features before implementing them to the hole company. The benefits page is a bit limiting in that you have to upload spreadsheets for each update.

AR
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Verified reviewer

Computer Software, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great HRIS & PMS

Reviewed 3 months ago

I use Bob daily and it's essential for being able to view our people and resource planning, as well as for day to day people operations and reporting.

Pros

Very easy to use as an HRIS, really great Dashboards feature and good basic Performance Management System.

Cons

The Reporting feature could be more intuitive.

SC
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Sheila C.

Financial Services, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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OverBobing

Reviewed 3 months ago

Very positive

Pros

I like ti centralize all the info to have an instant picture a virtual place where to meet when important communication or done user friendly

Cons

Tasks module not so easy to use and some other related future not so intuitive

KK
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Kristiyan K.

Gambling & Casinos, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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HI BOB review

Reviewed 2 months ago
Pros

Very easy to operate and check the stats for every person in the company.

Cons

About hi BOB i have no complains it works perfectly fine.

KJ
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Kate J.

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Easy to use. Comprehensive. Great support. Feedback is acted on. Know you are valued as a client.

Reviewed 5 years ago
Pros

Being able to feedback and see your feedback quickly acted on influencing the growth of the product. You feel valued and part of the journey. I am a 1 person HR/office team helping out a small finance team for a company of 50 and this software has saved me hours of time and stress. I am not even using it to its full potential yet due to finite time. It has also helped give power to employees where as an example they can see their annual leave so I don't have to keep spreadsheets and constantly update individuals. It is just their. Managers can see their teams, Org charts are great. adding photos so people can see who's who in a growing team and that is just the very tip of the iceberg that is bob. Fantastic.

Cons

The performance review section. I know when bob developed it they developed a product I was super excited about and holding out for. They, as any business would do, sought feedback and ended up releasing a much lighter touch performance review section based on the feedback. As a result I am going to use another platform which is more suited to my companies needs. However I am sure it will be a very suitable process for many companies, as their own research shows.

KU
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Kat U.

Motion Pictures and Film, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best HRIS on the market

Reviewed 4 years ago

Implementation of automation across HR department.

Pros

1. Very easy to customise and use. 2. Really high standard of cutomer service. 3. Continuous improvements and new features.

Cons

Some limitations around different shift patterns and rota roastering.

SA
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Sally-Ann S.

Management Consulting, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Intuitive, time saving and effortlessly engaging for everyone who uses it.

Reviewed 5 years ago
Pros

They are constantly listening to their customers and adding functionalities to Hibob. The rate of innovation to their product is something that I have never experienced before in the HR world. Normally you buy the software and once a year an element of it is updated. With Hibob they very regularly update and improve the system, constantly working on an even better experience for the user and admins....

Cons

Ummmmmm.....I really can't think of anything...it really is a revolutionary and essential piece of HR kit!

LS
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Leah S.

Nonprofit Organization Management, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Bob has helped improve our organization's culture!

Reviewed 5 months ago

It is great for team members to have access to the org chart, their goals and reviews right at their finger tips.

Pros

Using Bob for onboarding, goal setting, and performance management have streamlined a lot of our bulky processes. We look forward to moving forward using more of the product soon.

Cons

I wish the integration of HR data would be a little easier or that we could have help now that we are ready to start that part even though we have been using Bob for other things for a while.

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Mats S.

Computer Software, 201-500 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great product

Reviewed 4 years ago

Excellent implementation and easy to get the users engaged. Creates al ot of values for us.

Pros

Employee-data management with modern API´s and much functions connected to engagement and employeer branding. The employee is in focus, not the admin department.

Cons

The product is still developing. It is a pro and a con at the same time. We missed some features in the beginning but new functions are built all the time.

CA
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Charlotte A.

Marketing and Advertising, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Easy to use, good looking and fits with our agency vibe.

Reviewed 6 years ago
Pros

I like how easy BOB is to use, how easy it is to contact someone at BOB if I have any troubles with the system. The look and feel works so well for our type of work place and BOB have helped us roll out the platform so effortlessly. I'm always finding out new things on BOB and I find the weekly emails from the BOB team explaining whenever something has been added helps us to discover more.

Cons

As a new piece of software there are some things that haven't yet been built. Although saying this the BOB team are always on hand if we want anything specifically added to fit our companies needs. We had slight trouble in the beginning with the calendar view and it not working in the way we have previously been used too. We spoke with the BOB software developers and they were able to help us fix this by creating a brand new calendar view which fitted with our needs.

BB
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Brittni B.

Computer Software, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Modern HRIS with many features at a reasonable cost

Reviewed 6 months ago

Very robust implementation process to help get you up and running. HiBob has a broad reach in functionality and a team to support you as you have questions. Have not been disappointed with the decision to go with HiBob

Pros

It's a modern solution that integrates with many other apps we use. It's easy to use and easy to configure. It also has many features in one solution: Core HR, Compensation, Talent, Performance, Engagement, Analytics, and many others.

Cons

There are some specific features in Bob that would be ideal to improve but are not show stoppers. The 1:1 feature is a little clunky, no pro-ration in compensation management as two examples, providing permissions to a particular "permission group" to run reports and access only the data they have permission to.

AR
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Verified reviewer

Financial Services, 51-200 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Complete but overwhelming HHRR software

Reviewed 5 months ago

Overall the platform is vey complete. However, it can become a little bit overwhelming due to the amount of functionalities and cluttering. I miss some help elements in the platform (tooltips, explanatory text) to guide me a little bit.

Pros

The notification settings. The panel to control them is very complete and flexible.

Cons

"My time off" divided in two sections, "Balance" and "Requests". I'd rather have everything in one place.Having access to pages I won't use (I'm not sure if they can be removed or disabled for specific employees).The arrows to expand the main body to make it fill the whole screen is silly."I personally don't like the "social media" part of the platform. I have the feeling that the platform is trying to be so complete that sometimes it loses focus of its purpose.

RH
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Rachel H.

Financial Services, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Good for SMBs

Reviewed 5 months ago

Generally I really like using Bob - user-friendly as an administrator, and the support team is responsive and helpful

Pros

Easy to use and integrates well with other software

Cons

A lot of manual work is required if we need to make updates to the whole company - definitely wouldn't recommend to large companies (500+)

DC
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Daisy C.

Financial Services, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great HR product

Reviewed 4 months ago

Great, the product works well and the Customer support is fantastic

Pros

We really like the surveys and the review process.The automated task lists and workflows are also really useful.

Cons

I'd like to track peoples over time more easily

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Husan G.

Research, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Amazing Product + Customer Service

Reviewed 5 years ago

Very good, customer service is excellent. Really like all the features that bob offers. Compared to other HR platforms I have come across, bob has to be my fave!

Pros

- User-Friendly - Cool features - Reports are very easy to create

Cons

N/A, so far all good! BUT it would be good to have a feature where you can book a block of holidays in the calendars, so if an office is closed for Christmas, would be helpful to be able to block the whole week for all employees rather than doing it day by day.

KO
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Kitti O.

Gambling & Casinos, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy going

Reviewed 4 months ago
Pros

Very easy to use, it has a lot of useful features.

Cons

Im happy with the product, customer support could be a bit more efficient but all in all very good product.

LB
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Lucy B.

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Intuitive, engaging and above all an enjoyable tool that makes my job much easier

Reviewed 5 years ago
Pros

The product has a lovely feel to it, and has been designed to accommodate the modern workplace - where staff and managers will both enjoy the interface. Also, the humour, support, pride and appetite of everyone at bob really highlights this is a great product from inside out.

Cons

I'd love to have better integration with our payroll provider (morepay). Insights into reviews The ability to edit my own review forms I will never stop wanting more!

LH
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Lynn H.

Warehousing, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Love bob!!!

Reviewed 5 months ago
Pros

ease of use; ease of adoption; great implementation team

Cons

there is nothing that I can list here. Love all features

NA
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Natasha A.

Computer Software, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Easy to use

Reviewed 2 years ago

Overal I enjoy the ease of use, and simplicity of the platform

Pros

Convenient for updating time sheets, storing documents, requesting sick and vacation days.

Cons

I haven't explored the platform enough to find something I don't like.