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Qualifacts Insync

Cloud-based EHR and practice management software.

Table of Contents

Is this product right for your business?

Find out with a

Qualifacts Insync - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: March 2026

Qualifacts Insync overview

What is Qualifacts Insync?

Qualifacts InSync optimizes essential healthcare functions like charting, billing, scheduling, medication management, and telehealth within a cohesive cloud-based platform. Trusted by numerous practices nationwide, InSync elevates efficiency, safety, and productivity by seamlessly integrating features such as e-prescription, eMAR, automated claims management, ASAM, and more.

Tailored specifically for small and mid-market organizations, InSync is designed for scalability, allowing businesses to incorporate additional add-ons as needed. Its flexibility extends to customization, ensuring alignment with your organization's unique requirements, spanning from patient engagement to clinical workflow and billing.

InSync simplifies billing processes through automation, utilizing a robust rules engine to alleviate the workload of your billing team. With automatic application of ICD codes to relevant appointments, these codes are carried through the entire billing journey, mitigating revenue loss and optimizing claim success rates.

Starting price

75per user /
per month

Alternatives

with better value for money

Pros & Cons

Features

Patient Portal

Ease of Use

Claim

Question and Answer

Performance and Speed

Qualifacts Insync’s user interface

Ease of use rating:

4.5

(392)

Qualifacts Insync review summaries overview

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

1-2(14)

3-4(125)

5(253)

What do users say about Qualifacts Insync?

Reviewers indicate Qualifacts Insync offers extensive customization and a wide range of features, allowing practices to tailor workflows, forms, and documentation to their needs. They find the software robust and appreciate its integrated billing, scheduling, and reporting tools, though they mention a significant learning curve due to its complexity and dense interface. Some feel initial setup and training require substantial time and effort.

Users report that customer support and implementation specialists are helpful and responsive, guiding them through onboarding and troubleshooting. They note that ongoing updates and support are valuable, but some experience delays or inconsistencies in communication and ticket resolution.

Select to learn more

Who uses Qualifacts Insync?

Based on 392 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Mental Health Care

Medical Practice

Alternative Medicine

Hospital & Health Care

Others

Use cases

Mental Health EHR

Electronic Medical Records

Mental Health

Medical Billing

Medical Scheduling

Qualifacts Insync's key features

Most critical features, based on insights from Qualifacts Insync users:

Claims management

4.4

(61)

Medical billing

4.2

(48)

Patient scheduling

4.4

(32)

Patient portal

4.6

(9)

E-Prescribing

4.1

(26)

Compliance tracking

4.3

(7)

Clinic interoperability

4.5

(6)

Decision support

4.8

(12)

All Qualifacts Insync features

Features rating:

4.4

(392)

Access controls/permissions

(0)

Accounting

(0)

Activity dashboard

4.2

(6)

Activity tracking

4.5

(4)

Admissions management

(0)

Alerts/Notifications

(0)

Annotations

(0)

Appointment management

4.4

(14)

Appointment scheduling

4.4

(49)

Assessment management

(0)

Audit trail

(0)

Automated scheduling

(0)

Automatic transcription

(0)

Bed management

(0)

Billing & invoicing

4.1

(18)

Booking management

(0)

Calendar management

4.4

(8)

Calendar sync

(0)

Cancellation tracking

(0)

Care plan management

(0)

Case notes

(0)

Charting

4.4

(77)

Chat/Messaging

(0)

Claims management

4.4

(61)

Claims scrubbing

4.3

(25)

Client database

(0)

Client portal

(0)

Clinical notes

(0)

Clinic interoperability

4.5

(6)

Code & charge entry

4.6

(13)

Coding assistance

4.1

(19)

Communication management

(0)

Compliance management

(0)

Compliance tracking

4.3

(7)

Confirmations/Reminders

4.0

(24)

Credit card processing

(0)

Customer database

(0)

Customizable branding

(0)

Customizable dashboard

4.9

(8)

Customizable forms

5.0

(2)

Customizable reports

1.0

(1)

Customizable templates

4.6

(9)

Customizable tests

(0)

Data import/export

(0)

Data security

(0)

Decision support

4.8

(12)

Diagnostic reports

(0)

Digital signature

(0)

Discharge Management

(0)

Documentation management

(0)

Document management

3.8

(16)

Document storage

5.0

(2)

Document templates

3.5

(4)

Drag & drop

5.0

(4)

Drug reference database

4.0

(1)

Dunning management

4.0

(2)

EDI

(0)

Electronic payments

4.0

(7)

Electronic prior authorization

5.0

(1)

Electronic signature

4.0

(2)

Email marketing

(0)

Email reminders

(0)

Employee management

4.5

(6)

EMR/EHR

4.3

(44)

EPCS compliant

4.5

(6)

E-Prescribing

4.1

(26)

Exercise library

(0)

Faculty/Staff management

(0)

Family history tracking

(0)

File sharing

(0)

Financial management

(0)

For family medicine

(0)

For group therapy

(0)

For medical purposes

4.5

(2)

For mental/behavioral health

4.4

(40)

Forms management

(0)

Formulary management

5.0

(3)

For physical therapy

(0)

For primary care

(0)

For psychiatrists

(0)

For substance abuse therapy

(0)

Growth charts

(0)

Healthcare compliance

5.0

(1)

HIPAA compliant

4.8

(74)

Historical reporting

(0)

Imaging and x-rays

(0)

Immunization & allergy tracking

(0)

Income/Expense tracking

(0)

Initial assessments

4.5

(21)

In-Patient management

(0)

Insurance eligibility verification

4.2

(30)

Insurance management

(0)

Intake management

(0)

Inventory management

5.0

(1)

Invoice history

5.0

(7)

Invoice management

(0)

Lab order management

(0)

Meaningful use certified

4.8

(4)

Medical billing

4.2

(48)

Medication alerts/warnings

5.0

(1)

Medication history

5.0

(5)

Medication management

(0)

Messaging

(0)

Mobile access

(0)

Mobile alerts

(0)

Monitoring

(0)

Multi-Location

5.0

(4)

Multi-Physician

5.0

(2)

Multi-Provider practice

4.5

(2)

No-Show tracking

(0)

Notes management

(0)

On call scheduling

(0)

ONC-ATCB certified

(0)

One-to-One messaging

4.8

(4)

Online booking

(0)

Online forms

4.0

(2)

Online intake forms

(0)

Online refills

(0)

Onsite registration

(0)

Outcome assessment tools

(0)

Patient communications

(0)

Patient database

(0)

Patient engagement

(0)

Patient Flow Management

5.0

(1)

Patient intake

4.4

(8)

Patient monitoring

(0)

Patient portal

4.6

(9)

Patient records management

4.5

(41)

Patient scheduling

4.4

(32)

Payment collection

(0)

Payment processing

5.0

(2)

Physician management

5.0

(4)

Physician scheduling

3.9

(8)

Practice management

4.4

(28)

Predictive analytics

(0)

Prescription cancellation

4.8

(5)

Prescription management

(0)

Prescription renewal

4.8

(4)

Pricing data

(0)

Progress notes

(0)

Progress tracking

5.0

(3)

Quotes/Estimates

(0)

Real-Time data

(0)

Real-Time notifications

(0)

Real-Time reporting

(0)

Records management

4.3

(10)

Recurring appointments

(0)

Referral management

(0)

Referral tracking

(0)

Registration management

(0)

Reminders

(0)

Remittance advice

4.9

(15)

Remote treatment planning

(0)

Reporting/Analytics

4.3

(8)

Reporting & statistics

3.8

(8)

Revenue management

(0)

Role-Based permissions

(0)

Scheduling

5.0

(2)

Search/Filter

(0)

Secure data storage

(0)

Self check-in/check-out

(0)

Self service portal

4.4

(14)

Session notes

(0)

SMS messaging

(0)

SMS reminders

(0)

SOAP notes

(0)

Staff management

(0)

Surveys & feedback

3.7

(3)

Task management

5.0

(1)

Task scheduling

(0)

Telemedicine

(0)

Template management

(0)

Therapy notes

3.2

(5)

Third-Party integration

(0)

Third-Party integrations

(0)

To-Do list

(0)

Treatment planning

4.2

(24)

Video conferencing

4.4

(5)

Virtual waiting room

4.0

(1)

Vitals tracking

(0)

Qualifacts Insync alternatives

Qualifacts Insync

4.5

(392)

Starting from

/user

Per month

Free trial

Free version

Ease of Use

4.2

Features

4.4

Value for Money

4.3

Customer Support

4.6

CounSol.com

4.7

(829)

visit website

Starting from

49.95

Per month

Free trial

Free version

Ease of Use

4.6

Features

4.5

Value for Money

4.7

Customer Support

4.9

TherapyNotes, LLC

4.7

(961)

visit website

Starting from

/user

Per month

Free trial

Free version

Ease of Use

4.7

Features

4.5

Value for Money

4.6

Customer Support

4.7

BestNotes

4.5

(198)

visit website

Starting from

/user

Per month

Free trial

Free version

Ease of Use

4.4

Features

4.4

Value for Money

4.5

Customer Support

4.7

Qualifacts Insync pricing

Value for money rating:

4.3

(392)

Starting from

/user

Per month

Pricing details

Subscription

Free trial

Free plan

Pricing range

User opinions about Qualifacts Insync price and value

Value for money rating:

4.3

(392)

To see what individual users think of Qualifacts Insync's price and value, check out the review snippets below.

“I would also like to see more enhancements to allow for individual facility customizations when there are multiple facilities under one practice to account for the diversity of each facility such as appointment reminders, auto eligibility configurations, etc..”

Jessy W.

Systems Director

“The eprescribe worked well once we got the hang of how to cancel prescriptions, manage, and check PDMP.”

Hayleigh A.

Doctor

Qualifacts Insync integrations (1)

Integrations rated by users

We looked at 392 user reviews to identify which products are mentioned as Qualifacts Insync integrations and how users feel about them.

Zoom Workplace

Integration rating: 4.7 (10)

EzPay America

Integration rating: 5.0 (2)

DoctorConnect

Integration rating: 5.0 (1)

“Integration with DoctorConnect allows for documents to be automatically uploaded to patient charts.”

“for appointment reminders/confirmations”

Abigail H.

Clinical Director

1/2

InterFAX

Integration rating: 4.0 (1)

Other top integrations

Easy Payslip

Qualifacts Insync customer support

What do users say about Qualifacts Insync customer support?

Customer support rating:

4.6

We analyzed verified user reviews to identify positive and negative aspects of Qualifacts Insync customer support.

Widespread user sentiment highlights prompt, knowledgeable, and consistently available customer support from the Insync team.

A significant portion of users appreciate personalized assistance, including hands-on guidance and support during transitions.

Frequently reported by users, customer support is easy to contact and helpful in resolving technical and operational issues.

A limited number of users report inconsistent communication and occasional delays or confusion with support ticket handling.

Support options

Chat

Knowledge base

Email/help desk

Phone support

Faqs/forum

Training options

Documentation

Live online

Videos

Webinars

In person

To see what individual users say about Qualifacts Insync's customer support, check out the review snippets below.

“Support was no longer a phone call away.”

Teri R.

Practice Office Manager

“My overall experience with InSync was a good one as we like to say here at our organization InSync will assist us as we grow and Level up in our services we offer to others and that our impact in the lives and communities we serve will be greater making our city better One Day”

Alita M.

Medical Billing Revenue Asst.