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Lessonly  Logo

Powerful training software for sales & support teams.

(21)

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Lessonly Reviews

Overall rating

4.7

/5

156

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.97/10

Reviews by rating

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Pros and cons

They rarely have to ask for help in accessing and completing their assignments. It is customizable and has great design that makes it feel like a forward thinking learning platform.
Their onboarding with us was excellent - super supportive and patient with our long decision making process. Their customer support is super responsive and great to work with.
This has proven to be a really invaluable resource and has improved our training program and saved time in developing it. I love that it integrates with Zendesk.
The quizzes and practice on demand are a bit clunky. There are no options to roll out the same quizzes to the same user, only limited to scoring system where they can re-take if failed.
There is nothing that has really proven to be a problem.
Not enough customization and assigning and organizing lessons can be a little confusing.
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156 reviews

Recommended

jT
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jonnylou T.

Automotive, 501-1,000 employees

Used weekly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Lessonly review

Reviewed 10 months ago

Overall is good since all knowledge from lessonly can apply with the actual calls

Pros

You can see if you have incomplete assignments.

Cons

Sometime there is an error when i try to answer some of the lesson

AS
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Alyssa S.

Hospital & Health Care, self-employed

Used weekly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Learning/Training made easy

Reviewed a year ago
Pros

Great online training and learning resource for remote or in-person teams

Cons

love everything so far customer service has been great for any small questions or assistance

SA
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Sos A.

Retail, self-employed

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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LMS For Your Company

Reviewed 2 years ago
Pros

Lessonly has a lot of features and offers better options for companies to train their employees (believe me we've checked competitors as well). It's more like Coursera and edX but for a single company. Support team always answers in 24 hours, most of the time in a few hours.

Cons

Sometimes the connection to their server is slow but it doesn't happen often so it's not intolerable. Also, small bugs but they fix it on time if reported.

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Verified reviewer

Financial Services, 51-200 employees

Used weekly for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to use, perfect learning tool for nimble companies!

Reviewed 4 years ago

The Lessonly team is beyond good. They are helpful, responsive, kind, and you can tell that they obviously have a fun time doing it all! I have found them to be very receptive to product recommendations, etc.

Pros

Lessonly is VERY easy for users. They rarely have to ask for help in accessing and completing their assignments. It is customizable and has great design that makes it feel like a forward thinking learning platform.

Cons

I would love more pre-loaded trainings. For a small team, it is hard to keep up with content creation.

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Verified reviewer

Internet, 51-200 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Makes learning quick and simple

Reviewed 5 years ago
Pros

I love that progress is saved across lessons and completion is tracked. Wanting to have every lesson available from the company completed is almost like a game. You don't want to stop running through courses so you can keep up your 100% completion rate. Quizes at the end, interactive lessons are nice little bonuses.

Cons

The dashboard is a little weak for discovery and the search is presented in a manner that results in 1 lesson producing many search results.

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Verified reviewer

E-Learning, 51-200 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Very Easy to Learn and Implement

Reviewed 5 years ago
Pros

I never had any formal training, but was able to pick this up quickly and easily - that is the sign of great, easy to use software. Customer service is quick to respond and VERY helpful as well which is lovely.

Cons

More ability to do things in bulk (bulk upload, bulk tag) would make an easy to use software even easier to use!

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Caleb O.

Marketing and Advertising, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Lessonly review

Reviewed 5 years ago

with Lessonly, I can easily train my business team and collaborate with them on useful contents.

Pros

It is very easy to create teachable contents using Lessonly. Lessonly provides me and my team with a powerful learning system coupled with advanced coaching functionalities.

Cons

The dashboard needs to be jazzed up a little bit with more customization features for contents.

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Verified reviewer

Hospital & Health Care, 201-500 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Lessonly is a Lifesaver

Reviewed 6 years ago

I am a sales manager and I use Lessonly almost every day. I build lessons to review sales best practices and to test their knowledge. I also use the video recording feature for the reps to record their elevator pitches or any role playing scenarios.

Pros

-Ability to make lessons to review best practices -Video recording for sales pitches -Quizzes and test over sales training -Continued training

Cons

Needs to fix a couple of bugs with copy and paste feature, but other than that it is great!

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Verified reviewer

Higher Education, 201-500 employees

Used weekly for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Lessonly Works!

Reviewed 6 years ago

Lessonly works very well for our training systems. Our information is updated/can change a lot so being able to easily go into a lesson to update is a benefit. Lessonly also provides 'house' lesson/guides for it's administrators including tips on when to put information into video, what might work best content-wise or how much content. This is very useful for those creating lessons for the first time.

Pros

Your can add videos, images, and quizzes to the lessons on any slide. You can create lesson paths which clump certain lessons into one flow. You can track when employees begin and end lessons, and the 'grade' they get for each lesson (if you have quizzes in lessons).

Cons

Can be cumbersome to add a new administrator for auditing the lessons if there are a ton of lessons, as it seems you can only add an editor one lesson at a time.

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Verified reviewer

Internet, 1,001-5,000 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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A learning management tool that will never let you down.

Reviewed 6 years ago

We use Lessonly for our training for internal employees. Lessonly has lately been our go-to tool for all our learning needs.

Pros

The beauty of this tool is, the ease of creating the courses. Integration with third party software like Slack and Salesforce is good.

Cons

I experienced few formatting issues initially and over a period of time I learnt how it solve it.

TM
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Toby M.

Real Estate, 11-50 employees

Used weekly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Great product but very expensive

Reviewed 6 years ago
Pros

The setup is very easy and the UI looks professional and slick. Building new content is relatively easy to do and to assign to users. The customer service is generally very good and the service is professional.

Cons

It is very expensive software, and although it is effective - I am not sure the price can be fully justified. Annoying we have issues assigning some lessons to people - the software seems to have issues with certain email addresses which is unhelpful.

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Verified reviewer

Marketing and Advertising, 51-200 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Lessonly makes enablement fun and easy

Reviewed 6 years ago

Lessonly helps our entire team to maintain knowledge levels and quickly disperses new information and teachings.

Pros

I like the intuitiveness of the lessons. Everything is very easy to follow along, even when multiple forms of media are used (i.e - text, video, graphs, etc). I also really like the reminders that my lesson is due ;)

Cons

I had to download a separate app for recording demo's. I wish I could use the tracking/recording software I already use and integrate it with Lessonly.

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Verified reviewer

Information Technology and Services, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Good for remote teams onboarding

Reviewed 6 years ago

We started to spend 60%! less time on remote teams onboarding, so it's got easier to adjust out business to changing technology demands.

Pros

Out onboarding plan had been a difficult to manage Excel spreadsheet for a long time. Eventually, I was able to persuade management to use some more appropriate solution. We compared Lessonly vs WorkRamp and lessonly was the winner because of more reach features set. Thanks to feature that allow to track trainers activity, we were able to motivate experienced employees to create a number of training materials (most of people were able to use the app right away, without any training) and reward top performers.

Cons

Some of trainers reported they experienced formatting issues when creating complex training materials.

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Verified reviewer

201-500 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Amazing product for employees!

Reviewed 6 years ago

Training new hires and tenured employees. Testing employee company/product knowledge.

Pros

I use this product for all my new hires and sometimes tenured employees for additional training. The ability to built lessons within different paths is perfect for staying organized and making many different trainings to use continuously. I love that I am able to track my employee's progress within each path too, as well as the ability to test them on their knowledge.

Cons

The technical aspects of moving lessons from path to path is a bit long and could be made easier, maybe a couple of shortcuts could be made to make it a quicker process.

JB
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John B.

Used weekly for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Easy to use for managers and sales reps

Reviewed 7 years ago
Pros

Easy to build additional lessons as needed.. Software is simple for reps to log into and complete the training as required.

Cons

Nothing really. Perhaps the software can add features that provides best in class lessons for users and their customers.

MW
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MJ W.

Restaurants, 51-200 employees

Used other for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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The entire site is very rudimentary with functions that are literally broken

Reviewed 7 years ago

communal access to procedural info but I can do that through google docs

Pros

I do like the interface and how easy it is to navigate, i like that you have intercom but is takes too long to get someone to help

Cons

broken search functions, unintelligent functionality of some of the features, funny because as i type the characters in the box are not counting up as they should.

TH
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Tim H.

Marketing and Advertising, 11-50 employees

Used monthly for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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I LOVE this software

Reviewed 7 years ago
Pros

User friendly, really effective. I've used Lessonly in two different organizations and I love it. It's the easiest way to onboard new employees, and (as an employee who has been onboarded with it), it's way more effective than traditional methods. Also, super user-friendly.

Cons

I'm sure there could be more functionality, but I don't feel like I'm missing anything.

DS
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Darian S.

Information Technology and Services, 201-500 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Love this product

Reviewed 8 years ago

As an Operations Development and Training Specialist, I'm always looking for ways to make training fun. Lesson.ly has provided that with the option to include videos and checking knowledge of the information. I would recommend this to any company who wants to better there communication on new information

Pros

Ease of use. Variety of functions

Cons

nothing

DD
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Daniel D.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Simple and efficient, but not robust

Reviewed 8 years ago

Lesson.ly is definitely a valuable tool if you're looking for something you can utilize quickly and easily. They do have really good support and are adding features regularly. Having said that, the features included are very minimal. if you're looking for an immersive learning authoring tool, this probably isn't the best option. Suggestions: Make your quizzes more responsive. Make copying/pasting slides easier. Add an undo button.

Pros

Easy to use, administer learning.

Cons

Minimal features.

CH
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Carolyn H.

Financial Services, 201-500 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Why I like using Lesson ly

Reviewed 8 years ago

As a supervisor in Customer Service, we look for various tools that will help our cs reps do their jobs as efficiently as possible. We have been using Lessonly for nearly a year, and we have had excellent results using it. The reps are able to check their progress and work immediately and go back over any incorrect answers. The supervisors are able to assign and reassign as necessary. Lessonly has been a real asset to our department!

Pros

* Ease of use * Can create a Lessonly on any topic

Cons

* N/A

MB
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Melisa B.

Restaurants, 51-200 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Easy, modern E-Learning Tool

Reviewed 8 years ago

Lesson.Ly is an incredibly easy and user friendly E-Learning program for both designers and learners. As an admin creating lessons and courses is a smooth process and enjoyable.

Pros

Easy of use is my favorite part.

Cons

When building lessons it a bit tedious that the "ADD NEW: Text, Question, Image, etc" bar does not scroll with the page, so you always have to go backup the page any time you need a new piece.

DG
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David G.

Internet, 201-500 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Amazing learning software with some of the best client support I've ever experienced.

Reviewed 8 years ago

Working with Lessonly has been one of the best vendor partner experiences I've had. In our search for a learning platform, I was pleasantly surprised to find this (relatively) small company innovating in a market where most others are falling behind. The Lessonly platform has gotten us excited again about capturing and sharing internal company knowledge. The support and partnership we have with the Lessonly team is one of the best experiences I've ever had. They have provided great guidance on building setup and launch, building engaging lessons, and best practices around driving adoption. Lessonly rocks!

Pros

No pros were added to this review

Cons

No cons were added to this review

MP
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Melina P.

Construction, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great Solution for Online Training

Reviewed 8 years ago

We use Lesson.ly to help provide training to all of our employees; however, it has been most helpful to train our field staff who we do not see in the office that often. We are able to provide information to this group and ask them a few questions to attach accountability to them for knowing or being aware of policy changes, common issues in the field, and safety topics. We are also planning to offer blocks of training to new employees based on their position in the company to assist in orientation and beyond. I would also like to comment on the customer support. I like that I can send one of my reps a quick email to describe an issue I'm having and I get a fast response. I don't think I've ever waited more than an hour... usually it is just a few minutes. I appreciate that.

Pros

Flexibility to train on any topic, technical support, contact with my rep, feel like I am a partner and not one of many customers

Cons

I would like to have more capabilities like on PowerPoint to jazz up the lessons (colorful backgrounds, effects, etc.).

MB
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Matt B.

Hospital & Health Care, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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A great platform for employee learning

Reviewed 8 years ago

Working with the Lesson.ly team has been fantastic. They are incredibly responsive to customer needs and concerns. They have helped me through every step of the development and roll-out process. Lessons are incredibly easy to build. They are also rolling out new features frequently. I've really enjoyed developing my content and sharing it with my employees. They've also enjoyed a new format for learning - one where they're not listening to me lecture all the time! Not SCORM compatible, but that's the only major inconsistency with other LMS platforms. I recommend Lesson.ly, especially for small education departments like me!

Pros

Lessons are easy to build. They frequently add new content for free. It is reasonably priced for small organizations. The staff is incredibly responsive and helpful. It works well with a lot of content which can be embedded.

Cons

Not SCORM compliant - this is common to other LMS platforms. Also, the gradebook could use some more views - but they're working on it!

DW
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Diane W.

Professional Training & Coaching, self-employed

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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eLearning made simple

Reviewed 8 years ago

With Lesson.ly's intuitive platform anyone can create engaging online learning. Their built-in styles give you the most desired editing functions -- for example, callouts and having images that the learner simply clicks to enlarge. You can create content quickly and collaboratively without worrying about formatting or authoring tools. As an instructional designer, I especially appreciate being...

Pros

Ease of use. Great support.

Cons

Content catalog is a bit clunky. With lots of small lessons, it's hard to visualize what is in the catalog.