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Lessonly

Powerful training software for sales & support teams.

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(21)

Lessonly Reviews

Overall rating

4.7

/5

145

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.93/10

Reviews by rating

Pros and cons

They rarely have to ask for help in accessing and completing their assignments. It is customizable and has great design that makes it feel like a forward thinking learning platform.
Their onboarding with us was excellent - super supportive and patient with our long decision making process. Their customer support is super responsive and great to work with.
This has proven to be a really invaluable resource and has improved our training program and saved time in developing it. I love that it integrates with Zendesk.
The quizzes and practice on demand are a bit clunky. There are no options to roll out the same quizzes to the same user, only limited to scoring system where they can re-take if failed.
There is nothing that has really proven to be a problem.
Not enough customization and assigning and organizing lessons can be a little confusing.
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145 reviews

Recommended

AR
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Verified reviewer

Financial Services, 51-200 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to use, perfect learning tool for nimble companies!

Reviewed 3 years ago

The Lessonly team is beyond good. They are helpful, responsive, kind, and you can tell that they obviously have a fun time doing it all! I have found them to be very receptive to product recommendations, etc.

Pros

Lessonly is VERY easy for users. They rarely have to ask for help in accessing and completing their assignments. It is customizable and has great design that makes it feel like a forward thinking learning platform.

Cons

I would love more pre-loaded trainings. For a small team, it is hard to keep up with content creation.

AR
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Verified reviewer

Marketing and Advertising, 201-500 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Solid tool for training your employees

Reviewed 5 years ago
Pros

It's a nice tool that lets you set up learning tools for your end users to use and go over learn from. I set up a whole IT course for new users to do as part of their onboarding process. We also use in conjunction with our broader company-wide onboarding set up .

Cons

the only thing I can think of could use a little work on is the user management, i think it could be a little better and easier to add users and as well as remove them too.

DD
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Daniel D.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Simple and efficient, but not robust

Reviewed 7 years ago

Lesson.ly is definitely a valuable tool if you're looking for something you can utilize quickly and easily. They do have really good support and are adding features regularly. Having said that, the features included are very minimal. if you're looking for an immersive learning authoring tool, this probably isn't the best option. Suggestions: Make your quizzes more responsive. Make copying/pasting slides easier. Add an undo button.

Pros

Easy to use, administer learning.

Cons

Minimal features.

AR
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Verified reviewer

E-Learning, 501-1,000 employees

Used weekly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Lessonly - Review

Reviewed 4 years ago
Pros

It's a fantastic contemporary e-learning platform that has immaculate UX design that works very intuitively.

Cons

It's focus is restricted to professional training, expanded functionality to work with other Platforms like Moodle would be useful.

AR
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Verified reviewer

Marketing and Advertising, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Easy to Get Lessons Stood Up

Reviewed 5 years ago
Pros

This is very easy to use software and takes little to get set up. You have to commit to getting the right information in there, but the software does its job to make your life easy when doing so.

Cons

The customization of certain functions leaves some to still be desired.

AR
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Verified reviewer

Marketing and Advertising, 51-200 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Lessonly makes enablement fun and easy

Reviewed 5 years ago

Lessonly helps our entire team to maintain knowledge levels and quickly disperses new information and teachings.

Pros

I like the intuitiveness of the lessons. Everything is very easy to follow along, even when multiple forms of media are used (i.e - text, video, graphs, etc). I also really like the reminders that my lesson is due ;)

Cons

I had to download a separate app for recording demo's. I wish I could use the tracking/recording software I already use and integrate it with Lessonly.

AR
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Verified reviewer

Consumer Services, 51-200 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Selfeducation done easy

Reviewed 5 years ago
Pros

Lessonly simplifies tracking and organizing big volumes of information and makes easy assignments of members with its friendly UI. Perfect for small to mid sized business.

Cons

I haven't found any issues personally, some colleagues however, have shared they've noticed small issues with formatting, but nothing to big.

AR
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Verified reviewer

201-500 employees

Used weekly for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great way to organize training

Reviewed 6 years ago
Pros

Easy to set up lessons, training courses, and user groups to make sure everyone is getting the best training for what they need, and nothing that is irrelevant. Easy to embed videos and training slides.

Cons

Trainings and quizzes lack a lot of customization functionality, but it's not a deal breaker by any means.

AR
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Verified reviewer

Telecommunications, 5,001-10,000 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Lessonly a leader to enhance knowledge base

Reviewed 2 years ago
Pros

Learning data base is quite useful as it offers vivid options with check your knowledge questions so that you can cross validate the knowledge

Cons

Some tech. Glitch I'm facing these days but it's not a big deal

AR
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Verified reviewer

Computer Software, 201-500 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Helps with Training new and old reps

Reviewed 4 years ago
Pros

I like how easy it is to create a quiz and to monitor results. We use lessonly to quiz our sales floor after weekly lunch and learn trainings and it helps us keep everyone certified.

Cons

No issues at all. It does exactly what we need it to.

MP
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Melina P.

Construction, 51-200 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great Solution for Online Training

Reviewed 7 years ago

We use Lesson.ly to help provide training to all of our employees; however, it has been most helpful to train our field staff who we do not see in the office that often. We are able to provide information to this group and ask them a few questions to attach accountability to them for knowing or being aware of policy changes, common issues in the field, and safety topics. We are also planning to offer blocks of training to new employees based on their position in the company to assist in orientation and beyond. I would also like to comment on the customer support. I like that I can send one of my reps a quick email to describe an issue I'm having and I get a fast response. I don't think I've ever waited more than an hour... usually it is just a few minutes. I appreciate that.

Pros

Flexibility to train on any topic, technical support, contact with my rep, feel like I am a partner and not one of many customers

Cons

I would like to have more capabilities like on PowerPoint to jazz up the lessons (colorful backgrounds, effects, etc.).

DW
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Diane W.

Professional Training & Coaching, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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eLearning made simple

Reviewed 7 years ago

With Lesson.ly's intuitive platform anyone can create engaging online learning. Their built-in styles give you the most desired editing functions -- for example, callouts and having images that the learner simply clicks to enlarge. You can create content quickly and collaboratively without worrying about formatting or authoring tools. As an instructional designer, I especially appreciate being...

Pros

Ease of use. Great support.

Cons

Content catalog is a bit clunky. With lots of small lessons, it's hard to visualize what is in the catalog.

SA
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Sos A.

Retail, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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LMS For Your Company

Reviewed a year ago
Pros

Lessonly has a lot of features and offers better options for companies to train their employees (believe me we've checked competitors as well). It's more like Coursera and edX but for a single company. Support team always answers in 24 hours, most of the time in a few hours.

Cons

Sometimes the connection to their server is slow but it doesn't happen often so it's not intolerable. Also, small bugs but they fix it on time if reported.

MB
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Matt B.

Hospital & Health Care, 11-50 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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A great platform for employee learning

Reviewed 7 years ago

Working with the Lesson.ly team has been fantastic. They are incredibly responsive to customer needs and concerns. They have helped me through every step of the development and roll-out process. Lessons are incredibly easy to build. They are also rolling out new features frequently. I've really enjoyed developing my content and sharing it with my employees. They've also enjoyed a new format for learning - one where they're not listening to me lecture all the time! Not SCORM compatible, but that's the only major inconsistency with other LMS platforms. I recommend Lesson.ly, especially for small education departments like me!

Pros

Lessons are easy to build. They frequently add new content for free. It is reasonably priced for small organizations. The staff is incredibly responsive and helpful. It works well with a lot of content which can be embedded.

Cons

Not SCORM compliant - this is common to other LMS platforms. Also, the gradebook could use some more views - but they're working on it!

DG
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David G.

Internet, 201-500 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Amazing learning software with some of the best client support I've ever experienced.

Reviewed 7 years ago

Working with Lessonly has been one of the best vendor partner experiences I've had. In our search for a learning platform, I was pleasantly surprised to find this (relatively) small company innovating in a market where most others are falling behind. The Lessonly platform has gotten us excited again about capturing and sharing internal company knowledge. The support and partnership we have with the Lessonly team is one of the best experiences I've ever had. They have provided great guidance on building setup and launch, building engaging lessons, and best practices around driving adoption. Lessonly rocks!

Pros

No pros were added to this review

Cons

No cons were added to this review

JH
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Jessica H.

Insurance, 11-50 employees

Used weekly for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent e-learning platform

Reviewed 4 years ago
Pros

Lessonly allows us to share content externally with teams that sell our products in an easy and fun way. Not only people can learn about our products but they can also receive extra tips and training. This is important for us to maintain great working relationships with our external partners. We also use Lessonly internally to ensure our staff stay up-to-date with industry compliance requirements.

Cons

There is nothing I don't like. The tool is excellent and the customer success team amazing!

AC
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Ariell C.

Retail, 51-200 employees

Used weekly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Product!

Reviewed 4 years ago

In the almost year I've been using it I've found it very easy and useful. I honestly have no complaints.

Pros

It makes for quick training sessions and allows individuals to self serve. Working in customer service we don't always have time for everyone to be together at the same time for an update or training refresher. But we can all find 10-20 minutes to complete a lessonly applied to us.

Cons

There is nothing that has really proven to be a problem. The search option is helpful, the layout makes sense, the features are easy to use and find. LOVE IT!

AR
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Verified reviewer

Internet, 1,001-5,000 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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A learning management tool that will never let you down.

Reviewed 5 years ago

We use Lessonly for our training for internal employees. Lessonly has lately been our go-to tool for all our learning needs.

Pros

The beauty of this tool is, the ease of creating the courses. Integration with third party software like Slack and Salesforce is good.

Cons

I experienced few formatting issues initially and over a period of time I learnt how it solve it.

TM
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Toby M.

Real Estate, 11-50 employees

Used weekly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Great product but very expensive

Reviewed 5 years ago
Pros

The setup is very easy and the UI looks professional and slick. Building new content is relatively easy to do and to assign to users. The customer service is generally very good and the service is professional.

Cons

It is very expensive software, and although it is effective - I am not sure the price can be fully justified. Annoying we have issues assigning some lessons to people - the software seems to have issues with certain email addresses which is unhelpful.

JB
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John B.

Used weekly for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Easy to use for managers and sales reps

Reviewed 6 years ago
Pros

Easy to build additional lessons as needed.. Software is simple for reps to log into and complete the training as required.

Cons

Nothing really. Perhaps the software can add features that provides best in class lessons for users and their customers.

CH
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Carolyn H.

Financial Services, 201-500 employees

Used weekly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Why I like using Lesson ly

Reviewed 7 years ago

As a supervisor in Customer Service, we look for various tools that will help our cs reps do their jobs as efficiently as possible. We have been using Lessonly for nearly a year, and we have had excellent results using it. The reps are able to check their progress and work immediately and go back over any incorrect answers. The supervisors are able to assign and reassign as necessary. Lessonly has been a real asset to our department!

Pros

* Ease of use * Can create a Lessonly on any topic

Cons

* N/A

TH
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Tim H.

Marketing and Advertising, 11-50 employees

Used monthly for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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I LOVE this software

Reviewed 6 years ago
Pros

User friendly, really effective. I've used Lessonly in two different organizations and I love it. It's the easiest way to onboard new employees, and (as an employee who has been onboarded with it), it's way more effective than traditional methods. Also, super user-friendly.

Cons

I'm sure there could be more functionality, but I don't feel like I'm missing anything.

MT
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Miranda T.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Lessonly is great!

Reviewed 7 years ago

Lessonly has been a great way for us to help our shoppers become the best of the best! It's easy to use, and the customer support is fantastic.

Pros

No pros were added to this review

Cons

No cons were added to this review

EA
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Elli A.

Marketing and Advertising, 51-200 employees

Used weekly for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Lesson.ly is a very good tool for corporate training

Reviewed 7 years ago

Our company uses Lesson.ly for corporate training. The strongest points are the ease of use, great customer support, and constant improvements to the product. Every one of our new Lesson.ly users in our company found it very easy to figure out how to use Lesson.ly. They found it especially useful for distant learning and self-paced learning. The customer support is one of the best in the industry....

Pros

No pros were added to this review

Cons

No cons were added to this review

MH
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Margaret H.

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  • Value for money
  • Ease of use
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Lesson.ly for the WIN!

Reviewed 7 years ago

From day one, the team at Lesson.ly has gone above and beyond helping us scale our company and, most importantly, our culture across three different locations and a variety of teams here. With their help, we've seen success and an increase in onboarding, productivity and general team development. Whenever we have a question, Lucy is always availible to chat, offer suggestions based on other client's successes and problem-solving. We've been able to use what we've built cross-functionally to develop easier, quicker and more personal connections with new team members.

Pros

No pros were added to this review

Cons

No cons were added to this review