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Matter Logo

Employee Recognition & Rewards all inside Slack or Teams! 💜

Table of Contents

Matter - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: November 2025

Matter overview

Based on 378 verified user reviews

What is Matter?

Matter is an employee recognition solution offering key features such as peer-to-peer recognition, employee reward programs, and manager-to-employee recognition, among others.

Who uses Matter?

Reviews for Matter come from a wide variety of industries, including information technology and services (10% of reviewers), computer software (7%), and marketing and advertising (7%). The most frequent use case for Matter cited by reviewers is employee recognition (71% of reviewers).

What are the most popular integrations for Matter?

The Matter integration most frequently cited by reviewers is Slack, a team communication product rated 4.7 out of 5 for its integration with Matter.

Starting price

1per user /
per month

Alternatives

with better value for money

Matter’s user interface

Ease of use rating:

Matter pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(5)
3-4(113)
5(260)

What do users say about Matter?

Matter is an employee recognition solution offering key features such as peer-to-peer recognition, employee reward programs, and manager-to-employee recognition, among others.

Select to learn more


Who uses Matter?

Based on 378 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Information Technology and Services
Computer Software
Marketing and Advertising
Financial Services
Others

Use cases

Employee Recognition
Employee Engagement
360 Degree Feedback
Performance Management System

Matter's key features

GetApp's analysis of 110 verified user reviews collected between August 2021 and January 2025 identifies Matter's most critical features and summarizes user sentiment about those features.

Peer-to-Peer recognition

Reviewers appreciate Matter's Peer-to-Peer Recognition for fostering a culture of appreciation among coworkers. They report that it helps remote teams stay connected and boosts morale by allowing public and private kudos. Users find it easy to give specific praise and feel recognized by their peers, which is motivational and encouraging. They say it promotes best practices and positive work environments. However, some feel it can be impersonal in small companies or become a popularity contest. Of the 31 Matter users who gave detailed accounts of their use of Peer-to-Peer Recognition, 90% rated this feature as important or highly important.

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“This is the most important feature we use from Matter on Orange. It helps us encourage a culture of recognition in all our collaborators, we have a Feedback Friday instituted, to help everyone recognize a specific type of kudo to their peers ”
Verified reviewer profile picture

Rodrigo D.

Solution Architect

“We work remotely, so this helps a lot with bringing the teams together and having a place were we can recognise each other publically. ”
GM

Genevieve M.

Operations Manager


Manager-to-Employee recognition

Reviewers indicate that Matter's Manager-to-Employee Recognition is valuable for digitally and easily sending recognition to team members. They find it boosts morale and makes employees feel valued and appreciated. Users report that it provides visibility of efforts to the whole company and is motivational. They appreciate that managers can give recognition on their own time, though some feel it can be impersonal in small companies. They say it gamifies recognition, making it entertaining and goal-oriented. Of the 24 Matter users who gave detailed accounts of their use of Manager-to-Employee Recognition, 75% rated this feature as important or highly important.

See related user reviews

“For me, this is one of the main functions since it allows to digitally and easily send recognition to your team.”
JB

Johanna B.

Marketing Manager

“It gamifies the recognition of employees and gives us a metric to strive for in an entertaining way.”
JC

Jordan C.

Account Executive


All Matter features

Features rating:

Rewards program
Dashboard
Employee recognition
Feedback management
Employee reward programs
Performance review management
Performance management
Gamification
Recognition tracking
Rater selection
Progress tracking
360 degree feedback
Rewards catalog
Surveys & feedback
eCards
Customizable questions
Self service portal
Pulse surveys
Reminders
Negative feedback management
Goal management
Reporting/Analytics
Question library
Activity dashboard
Mobile access
Employee onboarding
Engagement tracking
Customizable branding
Alerts/Notifications
Real-Time data
Real-Time reporting
Benchmarking
API
Anonymous feedback
Single sign on
Social recognition
Survey/Poll management
Action management
Third-Party integrations
Training management
Visual analytics
Ratings/Reviews
Chat/Messaging
Commenting/Notes
Communication management
Continuous feedback
Performance metrics
Nominations
Customizable reports
Goal setting/tracking
Customizable templates
Data import/export
Email reminders
Employee database
Employee profiles
Employee portal

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Matter pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Free Forever

0.00

/user

Features included:

  • Unlimited users
  • Feedback Friday - customizable & automatic recognition notifications
  • 5 kudos sent per channel per week
  • 9 default kudos templates
  • Custom kudos (e.g., company values)
  • 30 days of analytics history

Basic (Recognition)

1

/user

Per month

Features included:

  • Unlimited kudos recognition
  • Feedback Friday - customizable & automatic recognition notifications
  • 9 default kudos templates
  • Custom kudos (e.g., company values)
  • 30 days of analytics history
  • Slack / Microsoft Teams integration
  • Email and live chat support
  • Single sign-on (SSO) support

Pro (Rewards + Celebrations)

3

/user

Per month

Features included:

  • Gift cards rewards (100+ countries)
  • Custom company-branded rewards
  • Advanced rewards settings & reporting
  • Automatic birthday and work anniversary celebration messages
  • Unlimited analytics history and advanced report export
  • Peer-to-peer private feedback
  • Recurring feedback surveys on skills
  • Live team trainings and custom videos

Pro + Surveys (Everything)

5

/user

Per month

Features included:

  • Surveys fully automated in Slack/Teams
  • eNPS capability and analytics history
  • Receive weekly insights & notifications
  • Offer rewards for survey completions
  • Advanced reporting and insights
  • Customizable questions and categories
  • 30+ science-backed survey templates (e.g., eNPS, onboarding, exit surveys)
  • Advanced survey delivery, frequency, closing, and smart reminders

User opinions about Matter price and value

Value for money rating:

To see what individual users think of Matter's price and value, check out the review snippets below.

“Being able to categorize kudos for coworkers, and having a safe space for compliments that can be recognized across the team. The ability to integrate onto Slack is also very accessible.”
JY

Janet Y.

Community Engagement Intern

“If you could set it to trigger celebrations when an individual or a department hit an objective that would be amazing.”

Verified reviewer

Anonymity request

Matter integrations (18)

Integrations rated by users

We looked at 378 user reviews to identify which products are mentioned as Matter integrations and how users feel about them.

Slack logo
Slack

Integration rating: 4.6 (18)

Needs to easily integrate simply bc 1 more login would aggressively decrease usage and adoption amongst our team... We have enough logins to worry about 😆

Slack is our primary communication tool with real-time updates which helps with employee engagement.

JC

Jordan C.

Account Executive

1/2

Integration rating: 3.8 (4)

We use Teams daily already, so it was important that our team didn't have to do one extra step to log into another system. We're able to get reminders within teams, and it keeps our email inboxes clean, and more importantly, the team uses it.

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Anonymous R.

Sr Director, Finance and Operations

Matter support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
24/7 (Live rep)
Phone Support

Training options

In Person
Webinars
Videos
Documentation
Live Online

Matter FAQs

Q. Who are the typical users of Matter?

Matter has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

These products have better value for money


Q. What is Matter used for?

Employee Recognition, Rewards, and Surveys all in Slack or Microsoft Teams! 💜 How Matter helps: 🎉 Start a recognition habit with Feedback Friday 🙌 Recognize with kudos and company values 🎁 Rewards people love - gift cards, donations, custom company rewards, etc. 🥳 Celebrate birthdays and work anniversaries 📋 Pulse, eNPS, and employee surveys 📊 Get culture insights with analytics reports 🏆 Continuous feedback and feedback surveys ✅ Free Plan ✅ Free 14-Day Trial ✅ No Credit Card Required


Q. What are the benefits of using Matter?

🎉 Encourage peer-to-peer recognition with Feedback Friday
🙌 Share kudos based on company values for all to see and celebrate
🎁 Give rewards people love - gift cards, donations, custom company rewards, etc.
🥳 Celebrate birthdays and work anniversaries automatically
📋 Send pulse, eNPS, and employee surveys with rewards to 10x your response rate
📊 Get culture insights with advanced analytics reports
🏆 Gather feedback with real-time and continuous feedback surveys


Q. What languages does Matter support?

Matter supports the following languages:
English


Q. Does Matter offer an API?

Yes, Matter has an API available for use.


Q. What level of support does Matter offer?

Matter offers the following support options:
Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Phone Support

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