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Skedulo Logo

Skedulo

The Platform for Intelligent Mobile Workforce Management

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Skedulo Pricing, Features, Reviews and Alternatives

Skedulo product overview

What is Skedulo?

Skedulo builds deskless productivity software for the 80% of global workers who don’t work in a traditional office setting. From employees in fixed location facilities to mobile field workers on the frontline, deskless workers number 2.7 billion worldwide. DHL, Sunrun, The American Red Cross and hundreds of other organizations have used Skedulo’s Deskless Productivity Cloud to book over 35M appointments worldwide.

Key benefits of using Skedulo

Skedulo helps you intelligently manage, schedule, dispatch, and support deskless workers on the go, whether they are employees or contract employees. Our mobile workforce management solution offers deep capability:

• Mobile Worker Management is end-to-end management of your mobile workforce in a single system
• Scheduling & Job Management enables intelligent scheduling & matching to optimize the use of your resources
• Mobile Work Execution is a consumer-grade mobile app with the information and direction your teams need to deliver exceptional customer experiences and collect the right data
• End-customer Experience offers timely communication between your schedulers, teams in the field, and the end-customer
Skedulo’s platform offers power and flexibility to support your business as you grow.

Skedulo helps you solve these pains:
• Customers unhappy with service experiences
• Inefficient operations blocking growth
• Disengaged mobile employees & high turnover
• Untrustworthy data causing confusion
• Disconnected systems slowing operations

Skedulo is a flexible platform for more than field service:
• Built first for people doing work, not only machines needing fixing
• Designed to optimize human experiences for employees and customers
• Flexible and scalable to fit your workflows

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Phone Support
Knowledge Base
Email/Help Desk
Chat

Training options

Webinars
In Person
Documentation
Videos
Live Online

Skedulo features

Functionality

4.3

/5

9

Total features

75

9 categories

Most valued features by users

Reporting/Analytics
Reporting & Statistics
Activity Dashboard
Third Party Integrations
API
Alerts/Notifications
Customizable Reports
Real Time Reporting

Skedulo users reviews

Overall Rating

4.4

/5

9

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.56/10
Rating distribution

5

4

3

2

1

5

3

1

0

0

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Complex scheduling, made simple.

Reviewed a year ago

Overall, Skedulo has been a pleasure to use and has greatly enhanced me and my team's responsiveness to scheduling changes, being able to pivot with any changes needed in real-time, and allowed for better planning and insights to trends with scheduling. Highly recommended for managing teams semi-remotely in a multi-unit retail channel.

Pros

I semi-remotely manage team of retail sales representatives distributed across a broad territory, and the ease of use, real-time updates, and recurring shift functions are critical to piecing together a complex schedule with ease and a relatively light use of my time. I've been using Skedulo for over two years, and before this we used a spreadsheet / google form to manage scheduling & check-ins, which comparatively feels quite primitive now.

Cons

The aspects of Skedulo that could be improved the most in my eyes would be reducing processing times to make inputting schedules even faster and more customizability for end users on display/layout for different schedule visualization. Being able to run reports internally through Skedulo on shift attendance, check-in/check-out compliance, trends, etc. would be quite helpful.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best decision we have made

Reviewed a year ago
Pros

Skedulo has enabled us to scale, control and communicate with our team in an efficient and professional manner. Its ease of use continues to impress us even after 4 years and their mission for continuous improvement means the app is always being enhanced

Cons

Nothing, the software fulfils all we need from it.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

User friendly

Reviewed a year ago
Pros

It's easy to figure out, aesthetically pleasing and simple

Cons

it can be inefficient at times if you have more than 8 employees especially if their schedules and locations are dynamic

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to manage the tasks of the entire team

Reviewed 3 months ago
Pros

Skedulo makes it easy to manage the work done by the each team member and enables scheduling on the fly.

Cons

Pricing of Skedulo could be cheaper because when it is compared with other alternatives in the market its price is high.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Skedulo is a great tool for field service

Reviewed a year ago

Oenverall experience was great. We did not have any major issues so far.

Pros

Very flexible in development. Support was responsive and friendly.

Cons

If Skedulo could let me make minor changes to the forms myself, that would be great.

Skedulo FAQs and common questions

Q. Who are the typical users of Skedulo?

Skedulo has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business


Q. What languages does Skedulo support?

Skedulo supports the following languages:
English


Q. Does Skedulo support mobile devices?

Skedulo supports the following devices:
Android, iPad, iPhone


Q. Does Skedulo offer an API?

Yes, Skedulo has an API available for use.


Q. What other apps does Skedulo integrate with?

Skedulo integrates with the following applications:
EpicCare EMR, Dynamics 365, Salesforce Sales Cloud, ServiceNow, Workday HCM, Zendesk


Q. What level of support does Skedulo offer?

Skedulo offers the following support options:
FAQs/Forum, Phone Support, Knowledge Base, Email/Help Desk, Chat

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