Trakstar Pricing, Features, Reviews & Comparison of Alternatives

Trakstar

Performance Management and Employee Engagement Software

4.44/5 (280 reviews)

Trakstar overview

What is Trakstar?

Trakstar offers an employee performance management and employee engagement software that facilitates easily customizable performance reviews alongside comprehensive 360 degree feedback among colleagues, employees, their managers, and more. Trakstar enables anyone with an email address to add their feedback to appraisal documents, meaning even partners and customers can leave feedback on your employees. With employee records of all appraisal history and detailed reporting, managers can get a clear view into the performance of their employees over time. Trakstar's employee engagement software allows you to keep a pulse on your company culture, and encourage real-time feedback between your managers and employees as often as necessary.

Trakstar lets its users measure the progress of their activities and goals, aligning productivity with company objectives. The app can be used by both employee as well as manager to add their own goals to appraisals. These progress towards completing these goals can be measured by tracking "measurements". These measurements mean progress can be seen in percentage of completion and time to deadline. further features include email reminders and note leaving capabilities on appraisal documents.
www.trakstar.com

Pricing

Starting from
$4370/year
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada

Supported languages

English
Trakstar screenshot: Scoring a CompetencyTrakstar Product Demo by SimplifilmTrakstar screenshot: Compare Scores ReportTrakstar screenshot: Take Notes Trakstar screenshot: Add/Track GoalsTrakstar screenshot: Add/Track Objectives and TasksTrakstar screenshot: Employee RecordTrakstar screenshot: Manager's appraisal workshop for an employee's reviewTrakstar screenshot: Administrator's Performance Ranking Report

Trakstar reviews

Value for money
Features
Ease of use
Customer support
  4.3
  4.0
  4.3
  4.7
Mark Jury

Trakstar is a star!!

Used daily for 2+ years
Reviewed 2019-03-21
Review Source: Capterra

Since installation we have drastically improved the consistency and timeliness of staff reviews. Also love the goals and objectives.

Pros
Customer service/support is great. I haven’t had many issues, but when I did support was fast and even followed up a day later to make sure things were still fine. My issues were user related. The software is solid!

Cons
The reporting is a bit limited. Might be nice to have the ability to create some customized reports.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Beth Thomas

PMPs Made Easy

Used daily for 2+ years
Reviewed 2019-10-15
Review Source: Capterra

The employees complain about performance management; but not about trakstar. I always separate the two. They like trakstar. I do a training called "Tips for Better Appraisals" and integrate the use of trakstar into it and how easy it is to ensure that you will get an excellent review if you utilize the great features availble in trakstar such as the notes and goal tracking.

Pros
Ease of use; customer service. The set-up is extremely easy; changing forms is easy.

Cons
Extra cost for the added features - succession planning

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Sara Dick

Our Organization Loves Trakstar!

Used daily for 6-12 months
Reviewed 2019-10-31
Review Source: Capterra

Pros
What I like best about this software is that you don't have to set up separate processes for Goal Setting, Mid-Year, or Year-End. Your appraisal is one process that stays open all year long. You can continuously make notes and track progress. I also love the ability to customize the software however you like as well.

Cons
I haven't found anything that I don't like about Trakstar.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Grant Riley

Bad - Horrible UI/UX that you will pay for over and over again

Reviewed 2017-03-07
Review Source: Capterra

Lot of issues here that I want to point out with this software: 1) This software does not do corrective actions or Performance Improvement Plans, they try to tell you that it does in the sales presentations, but this software does not do it. They will tell you about a work around, but it is so complex and contrived that your managers will never use it, I promise. 2) We were trying to get the software to allow us to do a 6 month check-in, so essentially our managers would be able to meet with our employees halfway to their annual review and check in to see how they were coming along, not to be rated, but just a checkup to see how things were going. Sounds easy, right? Well, you'd be wrong on that too, and so was I. They launched into a super complex work around, which again was way more complex than any of my managers would ever need or be able to use. 3) Whenever I first looked at signing up to use this software, I liked the seemingly easy and simple to use interface that I had seen on demos and on videos on youtube. I thought, well, it's just about loading in positions and job data, then I should be off and running with this system. Well, their estimate for getting setup is typically at least 3 months, that should tell you something. I thought that they would just be doing a lot of hand holding, turns out that what they were really doing is making up for a poor UI and UX in their system. It is next to impossible to anticipate where to go, what to click, etc. They try to make up for it with their training, but it just seemed to frustrate me more that they wouldn't fix the clear weaknesses and complexness of their interface to suit the customer. They would rather spend an hour training you on how to do something super complex, and oh, by the way, if you mention to them that something is complex, unnecessary, or just plain not intuitive, instead of take the feedback, they actually get defensive and back up their reasoning for doing whatever they are doing in a totally illogical and contrived way. They need to take a page from Google and Apple and go back to the drawing board with their system and design something from the ground up that is EASY TO USE. 4) Scoring for employees is extremely complex and contrived, just ask them to show it to you in the sales process, you will see I could write more, but I ran out of room, check out JuvodHR if you are looking for a better solution, that's where I went.

Pros
Not really much to like, to be quite honest

Cons
5) There is this wonderful background jobs pop-up that pops up every time that you do ANYTHING in the application, I'm serious. You have to dismiss it manually every time, it is ridiculous, unnecessary, and very annoying. 6) There is no simple way to have them tie any type of notes or issues with an employee back to a part of their job description that it is supposed to match. Which, is really the basis of why you are keeping records for corrective actions, notices, etc, to protect yourself from an employee if you have to terminate for performance based reasons/issues. 7) If you have employees who don't sit at a desk or have their own computer, this system is not for you. It does not offer you a way to accommodate those employees. Again, they will talk about a solution or work around, but again, don't be fooled, they have no solution here either.

Response from Trakstar


It's disappointing to have a customer feel this way. In our exchanges with Grant, I wish we'd been able to find more common ground. Grant, thanks for sharing your thoughts. They are important to us.

Sincerely,
Julie Rieken

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Katie Kuhl

Easy to use performance management system

Used monthly for less than 6 months
Reviewed 2019-10-30
Review Source: Capterra

Overall, I think it's a great system and so much better than the one we had before. As mentioned, it's easy to use and to navigate, and the customer service team is very quick to respond to any questions. As an administrator, I love being able to log in as others in order to see what they're seeing - it makes my life easier.

Pros
The best feature about this software is its ease of use. A few of our employees aren't very technologically-minded, and they have no problem navigating the system and completing their reviews. It's simple and straightforward and offers a lot of flexibility.

Cons
We're just starting to use the Goals portion of the software, and, as a company, we're a bit on the conservative side, and we'd rather not have the employees be able to create their own measurements. It's great to have that feature, but there should also be a way to turn it off if we don't want it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Trakstar pricing

Starting from
$4370/year
Pricing options
Free trial
Subscription
View Pricing Plans

Price includes:
- Unlimited Online Reviews
- Goal Tracking Module
- Unlimited Multi-Rater (360) Review Module
- Unlimited Support
- Customization and Implementation
- Employee and Manager Trainings
- and more!

Trakstar features

Activity Dashboard
Automatic Notifications
Employee Management
Performance Management
Reminders
Reporting & Statistics

API (453 other apps)
Activity Tracking (234 other apps)
Applicant Tracking (292 other apps)
Customizable Branding (283 other apps)
Customizable Reporting (282 other apps)
Data Import/Export (266 other apps)
Employee Database (247 other apps)
Employee Onboarding (230 other apps)
Employee Portal (239 other apps)
Employee Self Service (231 other apps)
Real Time Reporting (240 other apps)
Recruitment Management (240 other apps)
Self Service Portal (266 other apps)
Third Party Integration (299 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Additional information for Trakstar

Key features of Trakstar

  • Employee record management
  • Add and edit positions
  • Schedule appraisal and email reminders
  • Employee appraisal history view
  • Appraisal process editor
  • Manager and employee goals
  • Track progress with measurements
  • Note taking and tracking
  • 360º feedback
  • Colleague feedback
  • Rating scales for appraisals
  • Compare scores and results
  • Rater bias report
  • Rating distribution report
  • Performance history report
View All Features

Benefits

- Continuous feedback using notes, goal setting, and objective tracking throughout the year
- Employee engagement software to keep a pulse on employee happiness
- Multi-rater (360 degree) feedback among employees, colleagues, managers and more
- Customizable workflows for performance appraisal completion and approval
- Visually appealing and ready-to-use reports
- Status reports and email reminders to keep your employees and managers on track