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Trakstar Perform Logo

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Performance Management and Employee Engagement Software

(23)

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Trakstar Perform Pricing, Features, Reviews and Alternatives

Trakstar Perform product overview

What is Trakstar Perform?

Learn how leading mid size companies use Trakstar to quantify the soft side of HR. Uncover better prospects, train top performers, reduce employee turnover. Connect hiring, performance and learning to develop an engaged and productive workforce. Manage the employee lifecycle from hire to retire with Trakstar Hire, Learn and Perform. Book a demo now.

Key benefits of using Trakstar Perform

- Continuous feedback using notes, goal setting, and objective tracking throughout the year
- Employee engagement software to keep a pulse on employee happiness
- Multi-rater (360 degree) feedback among employees, colleagues, managers and more
- Customizable workflows for performance appraisal completion and approval
- Visually appealing and ready-to-use reports
- Status reports and email reminders to keep your employees and managers on track

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Phone Support
Knowledge Base
FAQs/Forum

Training options

Videos
Webinars
Documentation
Live Online

Trakstar Perform features

Functionality

4.0

/5

285

Total features

67

8 categories

Most valued features by users

Reporting/Analytics
Activity Dashboard
Self Service Portal
Third-Party Integrations
Alerts/Notifications
Reporting & Statistics
API
Customizable Reports

Functionality contenders

Trakstar Perform users reviews

Overall Rating

4.4

/5

285

Positive reviews

92

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.27/10
Rating distribution

5

4

3

2

1

154

108

18

5

0

Pros
All went very well and on the moments we needed help our consultant was always there to help. The software is easy to use and our users are very fond of the possibilities.
Long story short; Good software, great costumer service and still some room for improvement to stay on top of the game.
I am VERY pleased with our rep's professionalism, and knowledge about the Trakstar program. The way he guided us through the webinar was wonderful.
Cons
In addition, the adding of ratings is required yet pointless in how I have it setup. Finally the inability of an individual user to look up their history is annoying.
We were using the canned performance review process that our payroll company provided and were extremely unhappy with it's lack of flexibility.
Bad - Horrible UI/UX that you will pay for over and over again.

Overall rating contenders

TB
AvatarImg

Tony B.

Electrical/Electronic Manufacturing, 501-1,000 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Performance management made simple!!

Reviewed 6 years ago

Trakstar's Performance Appraisal software that will help your organization manage feedback, goals, and reviews. You can also build customized appraisal forms, set SMART goals, and create flexible workflows to meet the needs of your organization. If you are looking for a new way to set goals and review performances, this is a great product to use.

Pros

We switched to Trakstar a while back for performance reviews and this product is extremely easy to use. It is visually appealing, has intuitive interface, and actually makes 1:1 meetings and performance reviews something to look forward to. We were unsatisfied with our old product and were looking for a program to make our reviews easier to perform, and Trakstar has made that process enjoyable.

Cons

When we first moved to Trakstar I felt that it was a bit clunky and hard to move around in Trakstar. Their new design, their customer service, and my continued usage have helped tremendously. Great product and Service!!

AG
AvatarImg

Ali G.

Information Technology and Services, 501-1,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Performance Tool

Reviewed 8 years ago

Great Performance product, dedicated customer service team, has helped our organization tremendously!

Pros

Customization of review forms, review types, competencies, approval routes, and dedicated customer support team who always responds within 24 hours of a general issue, and within an hour of two of high importance issues.

Cons

Wish it was an all in one solution for HR/payroll/performance so we had everything in one place

Vendor response

Hi Ali, Your review is fantastic, and we appreciate it. We're so glad to have ABC Financial with Trakstar. Please continue working with us as your needs evolve, we're happy to be there. Yes...all-in-one...I hear you. We're going to add new things in 2017 and will continually work to improve. Take care, Julie Rieken

KG
AvatarImg

Kate G.

Transportation/Trucking/Railroad, 51-200 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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Trakstar review

Reviewed 8 years ago

We haven't had the best experience. Customer service isn't really easily accessible, everything is learn--on-your-own and when the system was updated, we lost a lot of dated information about the usage of our system, which was critical. We are still under-utilizing it and it's extremely hard to navigate.

Pros

All in one place.

Cons

No personal customer service - always on the phone and remotely located. Also seems to offer features we don't know how to use, often has errors (dates are wrong) and it's not easy to make changes.

Vendor response

Hi Kate, I'm so sorry you haven't had the best experience. I'd love to hear more about what we can do to improve and get your honest, direct feedback. I'll be reaching out. Thanks, Julie Rieken

GM
AvatarImg

Grigor M.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Trakstar - a solution that delivers results!

Reviewed 9 years ago

We were initially using Trakstar in one part of our business and then as we merged, we made the decision to expand its use across the entire organisation (approx. 1280 people) 12 months on, our leaders and team members now confirm they find the software easy to use and that Trakstar provides them a flexible tool, to support their regular development conversations. The flexibility within the system...

Pros

No pros were added to this review

Cons

No cons were added to this review

KO
AvatarImg

Kirstie O.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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TRAKSTAR IS AWESOME!!

Reviewed 8 years ago

Trakstar is so user friendly and meets all of the needs of our employees and managers in our jurisdictions across the globe. The service team are so knowledgeable and so responsive, no matter what they are asked and the support page is full of great information! The webinars on offer also provide valuable training on how to make our administrator tasks easier! Love that!!! Recommendations for...

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Hi Kirstie, Thank you so much for your fantastic review. I'm glad Trakstar works for your organization in lots of places worldwide. I also love your suggestions. Here's what I can promise. We track and bring forward every customer suggestion as we build features and determine direction. We do this bi-annually at a Trakstar meeting we call "Festivus." (Seinfeld fan?) At this meeting, we bring forward all ideas and vet them based on demand and need. While we can't promise to act on every idea from all customers, I *can* promise your ideas will be heard by the group. And, fwiw, all of your suggestions are great ones!! Thanks again, Kirstie. Cheers, Julie Rieken

Trakstar Perform FAQs

Q. Who are the typical users of Trakstar Perform?

Trakstar Perform has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Trakstar Perform support?

Trakstar Perform supports the following languages:
English


Q. Does Trakstar Perform offer an API?

Yes, Trakstar Perform has an API available for use.


Q. What other apps does Trakstar Perform integrate with?

Trakstar Perform integrates with the following applications:
Salesforce.org Nonprofit Cloud, Google Workspace, ADP Workforce Now, Namely, BambooHR, OneLogin, Okta, Slack, Shopify


Q. What level of support does Trakstar Perform offer?

Trakstar Perform offers the following support options:
Email/Help Desk, Chat, Phone Support, Knowledge Base, FAQs/Forum

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