Zest Pricing, Features, Reviews & Comparison of Alternatives

Pros
We changed our org structure from classical hierarchical pyramid to democratic and people centrics. No longer yearly appraisals or top-down-goals. Everything is now basis von employee engagement and continuous listenings. Zest made this transformation happen! Zest can integrate to Slack! Very nice!

Cons
After updating the App is loosing credentials, so I have to login manually after certain times (several weeks, not daily). But integration with SSO would help in future.

Rating breakdown

Likelihood to recommend: 10/10

Pros
We use the features "LISTEN" that includes the Engagement meter, Key drivers, and Polls. Those features are very easy to set and use. The major point is that the manager, the HR team and the Admin have an customized access to the results depending on their perimeter. The poll feature is very easy to set. The user don't need a lot of training to use this tool because it's very intuitive.

Cons
The access to the results in back office for the HR and admin is easy but they could improve the ways the data are available in the tool, because if you wan to go further on the reporting the possibility to extract the data in excel could be improved. The key board could be improved too for managers, HR and admin The access of the historic, for the key drivers for exemple is not that intuitive More link between the features to help the manager having an overview of his/her team or for one employee on the results

Rating breakdown

Likelihood to recommend: 9/10

Pros
Ease of survey launch: the software is very user friendly, and very intuitive. Zest team is very responsive and present.

Cons
Whereas the soft is very ease to use for connected people, it is not designed for disconnected people like operators in plants. Hoping that the work in progress will overcome this difficulty.

Rating breakdown

Likelihood to recommend: 8/10

Pros
I love the fact that the product is easy to use, user friendly for everyone : managers, HR & employees. It is really easy to setup but also fun to answer... The customer service is also amazing, they answer really quickly to your request and listen to their customers for new features & improvement

Cons
Some features are quite young so need a little improvement but that's normal I am not worried because everything is setup everytime in the next release...

Rating breakdown

Likelihood to recommend: 10/10

Pros
The product il very easy to use, for the administrators and for the users. It is very light.

Cons
I would have liked a possibility to expand the feedback feature to obtain a very light social network for all the users or part of the population.

Rating breakdown

Likelihood to recommend: 8/10