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ConnectWise SIEM Logo

Threat detection and response management software

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ConnectWise SIEM - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

ConnectWise SIEM overview

What is ConnectWise SIEM?

ConnectWise SIEM (formerly Perch) is a threat detection and response management software designed to help enterprises create, launch, and manage cybersecurity programs. The platform enables organizations to identify potential threats and malicious activities across networks and connected devices via a unified portal.

ConnectWise SIEM includes a threat hunting functionality, which allows analysts to view and investigate alerts, network traffic, logs, and threat details using drill-down capabilities. The log ingestion feature sends real-time alerts for critical events, enabling users to analyze and store details related to instances or system errors in a centralized repository for future reference and compliance requirement. Administrators can also utilize the built-in dashboard to define and handle custom threat indicators and maintain an internal intelligence database.

ConnectWise SIEM lets system managers gain insights into PCI DSS and HIPAA compliance, networking, Windows logs, assets, and other metrics. It also supports integration with various third-party applications such as AWS Cloudtrail, Bitdefender, Cisco, Fortinet, Freshdesk, G Suite, Microsoft 365, and more.

Key benefits of using ConnectWise SIEM

ConnectWise SIEM (formerly Perch) allows enterprises to detect potential threats, security issues and malicious activities across the network and connected devices via a unified portal. IT professionals can gain visibility into Windows logs, active assets, HIPAA and PCI DSS compliance, networking status and other metrics via a dashboard. Additionally, users can evaluate issues, instance and other events through real-time alerts and store the information in a repository for future reference.

Starting price

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Pros & Cons

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Alert and Log Management

Customer Support

Security and Access Control

Training and Learning Curve

Ease of Use

ConnectWise SIEM’s user interface

Ease of use rating:

ConnectWise SIEM pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
3-4(17)
5(35)

What do users say about ConnectWise SIEM?

ConnectWise SIEM provides simplified security management and monitoring for multiple clients through a unified platform.

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Who uses ConnectWise SIEM?

Based on 52 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Information Technology and Services
Computer & Network Security
Financial Services
Biotechnology
Others

Use cases

IT Management
Computer Security
Incident Management
Network Security
Threat Intelligence

ConnectWise SIEM's key features

Most critical features, based on insights from ConnectWise SIEM users:

Compliance management
Real-Time monitoring
Third-Party integrations
Alerts/Notifications
Event logs
Audit trail

All ConnectWise SIEM features

Features rating:

Reporting & statistics
Reporting/Analytics
Risk alerts
Incident management
Event analysis
Data visualization
Dashboard
API
Activity monitoring
Activity dashboard
Anomaly/Malware detection
Threat response
Threat intelligence
IT reporting
Visual analytics
Server monitoring
Security auditing
Secure data storage
Vulnerability management
Real-Time data
PCI compliance
Monitoring
Log management
Issue management
Intrusion detection system
HIPAA compliant
Firewalls
Data security
Continuous monitoring
Audit management
Activity tracking

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ConnectWise SIEM pricing

Value for money rating:

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about ConnectWise SIEM price and value

Value for money rating:

To see what individual users think of ConnectWise SIEM's price and value, check out the review snippets below.

“The integration with a lot of the core services we use made this a clear winner when reviewing. The ongoing communication from the team allows us to be confident in how the product is working.”
JD

James D.

Director

“Great benefits with insight into information we would not have had otherwise. Great team and the desire to provide excellent customer service.”
MM

Myriam M.

Director of Services

ConnectWise SIEM integrations (23)

Integrations rated by users

We looked at 52 user reviews to identify which products are mentioned as ConnectWise SIEM integrations and how users feel about them.

Integration rating: 4.5 (2)

Integration rating: 5.0 (1)

Integration rating: 5.0 (1)

ConnectWise SIEM support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Knowledge Base
Phone Support
FAQs/Forum

Training options

Live Online
Documentation
Videos

ConnectWise SIEM FAQs

Q. Who are the typical users of ConnectWise SIEM?

ConnectWise SIEM has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

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Q. What languages does ConnectWise SIEM support?

ConnectWise SIEM supports the following languages:
English


Q. Does ConnectWise SIEM offer an API?

Yes, ConnectWise SIEM has an API available for use.


Q. What level of support does ConnectWise SIEM offer?

ConnectWise SIEM offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support, FAQs/Forum

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