AbacusLaw Pricing, Features, Reviews & Comparison of Alternatives

AbacusLaw Reviews

AbacusLaw

Law practice management

3.58/5 (65 reviews)
795     2,010

AbacusLaw is a fully integrated law practice management and case automation solution that is flexible and scalable to firms of all sizes, including solo practitioners to enterprise law firms. The solution helps improve client service and firm growth by providing users with the tools to simplify case management.

AbacusLaw helps legal professionals keep their cases progressing, and prevents them from missing important deadlines. The solution’s features include legal and rules-based calendaring, document and form automation, case management, conflict checking, data capture, document and email management, reporting, time tracking, billing and accounting, and more.

Users can dynamically capture critical case and client details, and collaborate with the entire staff to schedule appointments. Calendar rules and workflows can automatically schedule a series of events to help track important deadlines. Users can centrally organize entire cases and include relevant information such as contacts, events, documents and notes. AbacusLaw helps users search for any conflicts of interest, and provides a large volume of standard reports.

Users can run AbacusLaw (and any other software application) within Abacus Private Cloud for for a disaster-proof solution with increased mobility, reliability, security and control. Abacus Private Cloud can be accessed via smartphones and tablets on both Android and iOS platforms.
www.abacusnext.com

AbacusLaw Overview

Pricing

Starting from: $77.00/month
Pricing model: Subscription
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Devices

Web
Android
iOS

Business size

S
Small
M
Medium
L
Large
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AbacusLaw screenshot: Legal calendaring enables users to efficiently collaborate with the entire staff to schedule appointments, track deadlines and mitigate the risk of missing a deadline AbacusLaw screenshot: Rules-based calendaring with various rule sets for all jurisdictions AbacusLaw screenshot: Users can view their calendar, client or matter and see all the linked information including documents, notes and emails via mobile phoneAbacusLaw screenshot: Custom matter screens come with fields for basic information such as name, address, telephone number and emailAbacusLaw screenshot: AbacusLaw will search the entire database for conflict of interest by name, partial name, social security number or “sounds like”AbacusLaw screenshot: Intake screens help users to sign up new clients and start new casesAbacusLaw screenshot: Contact screens come with fields for basic information such as name, address, telephone number and email, and users can add other custom fieldsAbacusLaw screenshot: The solution generates professional invoices for any fee arrangement and billing scheduleAbacusLaw screenshot: AbacusLaw integrates seamlessly with Abacus Accounting software to keep track of accounting records

AbacusLaw Reviews (65)

Latest reviews

 I have extensive experience with document management software. AbacusLaw is user friendly.

The particularly am benefited with the billing diary and the ticket review.

Read the full review
Reviewed today by Patricia Allen-La Fleur

 

 Always pleased

Read the full review
Reviewed yesterday by Pam Freeman

Read all reviews

AbacusLaw Pricing

Starting from: $77.00/month

Pricing model: Subscription

Contact Abacus Data Systems for detailed pricing.

View Pricing Plans

Key Features of AbacusLaw

  • Calendaring
  • Organizational tools
  • Collaboration tools
  • Appointment scheduling
  • Track deadlines
  • Rules-based calendaring
  • Workflows
  • Task assignment
  • Remote access and mobile syncronization
  • Case management
  • Events, contacts, documents, emails, notes management
  • Conflict of interest checking
  • Dynamic data capture
  • Reporting
  • 100+ standard reports
  • Custom reports
  • Library of reports
  • Contact management
  • Document management
  • Document and form generation
  • PDF court forms
  • Custom templates
  • Email organization
  • Phone messages
  • Instant messaging
  • Time capture
  • Billing and invoicing
  • LawPay credit card processing
  • Trust account management
  • Law firm accounting
  • Trust accounting
  • Bar Association requirements
  • ePHI & HIPAA compliance
  • Data visualization

AbacusLaw Screenshots (9)

AbacusLaw screenshot: Legal calendaring enables users to efficiently collaborate with the entire staff to schedule appointments, track deadlines and mitigate the risk of missing a deadline AbacusLaw screenshot: Rules-based calendaring with various rule sets for all jurisdictions AbacusLaw screenshot: Users can view their calendar, client or matter and see all the linked information including documents, notes and emails via mobile phoneAbacusLaw screenshot: Custom matter screens come with fields for basic information such as name, address, telephone number and emailAbacusLaw screenshot: AbacusLaw will search the entire database for conflict of interest by name, partial name, social security number or “sounds like”AbacusLaw screenshot: Intake screens help users to sign up new clients and start new casesAbacusLaw screenshot: Contact screens come with fields for basic information such as name, address, telephone number and email, and users can add other custom fieldsAbacusLaw screenshot: The solution generates professional invoices for any fee arrangement and billing scheduleAbacusLaw screenshot: AbacusLaw integrates seamlessly with Abacus Accounting software to keep track of accounting records

Specifications

Intended Users
Freelancers, Large Enterprises, Mid Size Business, Non Profits, Public Administrations, Small Business
Devices Supported
Mac, Windows, Web-based, Windows Phone, Mobile Web App
Supported Countries
Canada, United Kingdom, United States
Supported Languages
English
Support Options
FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials

Alternatives to AbacusLaw

Benefits

AbacusLaw's rules-based calendaring system automatically schedules all critical deadlines for matters based on the relevant Federal, State and/or Local court rules.

AbacusLaw provides users with over 100 standard reports, as well as the option to generate customized reports for a particular type of firm.

Users can store an unlimited number of documents of any type to their case files, including PDF and Word documents, images, videos and more.

AbacusLaw includes LawPay credit card processing for efficient payment processing, reconciliation and reporting.

Improve communications by syncing emails with Outlook, track voice messages with the call manager, and improve productivity with other employees via instant messaging.

Videos

Security and privacy

Encryption

Yes
Encryption of sensitive data at rest
Yes
HTTPS for all pages

Access control

Yes
Multi-factor authentication options

Data policy

Yes
Data backup in multiple locations/GEO regions
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Patricia Allen-La Fleur

I have extensive experience with document management software. AbacusLaw is user friendly.

23/06/2017

The particularly am benefited with the billing diary and the ticket review.

Pros

I like the way it captures billing in several venues and how it links names to matters. Opening of new cases are very easy.

Cons

I like everything about the software. I do not like the issues which arise with MS Word and Outlook in Office 365. Also that the software tends to freeze up a lot.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Pam Freeman

Always pleased

22/06/2017

Pros

Easy to use, and great functions. Love all the report options and billing is a breeze. The overall look is great also.

Cons

Sometimes takes a little time for a call back from tech support. I hardly ever call, but when I do, it is usually needing a rather quick fix and I hate to wait!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Robert Carichoff

Great

22/06/2017

Pros

I really like the integration between case management and accounting software as well as the ability to coordinate the calendar with Microsoft Outlook.

Cons

Statute of limitations dates in personal injury forms cannot be locked or secured to prevent accidental or potentially malicious changes by any employee. I have requested a change in this regard but I have not yet seen it implemented. I also wish our private cloud software had a more automated update option.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Arianna Drulias

always very happy with the customer support

21/06/2017

Pros

ease of use and keeping cases organized - makes work flow over all a lot easier - very user friendly

Cons

it crashes a few times a day- it is pricey- sometimes it can randomly run slow- other than that no complaints

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Krysti Monaco

Any time I've had a support question, that question was answered immediately.

21/06/2017

The most beneficial part of Abacus was being able to customize our program to match our specific practice areas.

Pros

Having a case management software that can be customized to how we run our practice is important. Abacus allows us to implement our ways of doing things into our software. It's very convenient and has made our jobs much more efficient.

Cons

The cross over from our old software to this new software was a bit of a hassle, but the Abacus staff was there to provide us with support every step of the way.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Tonya McKeown

The customer support is excellent. The team is always happy and willing to assist with any issues.

21/06/2017

The ability to access our files from anywhere. We no longer have to keep a server up to date or pay for backups of our server.

Pros

Having our data on the cloud, the ability to link emails and documents to each client, and the reports capability.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Abacus Data Systems


Thank you for your review! We look forward to serving you as your technology partner for years to come.

Read more
Jesus  Cachaya

Centralized calendar in conjunction with matter and name organization speeds up our production time.

21/06/2017

Pros

Centralized calendar, name and matter organization, form updates for immigration and the ability make our own forms. we have been using for a little over a year and it has made our office more successful. The incorporated outlook email sync saves the email and time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Abacus Data Systems


We are glad to hear that AbacusLaw helps to speed up your production time! As a valued AbacusLaw client, you have a team of dedicated Implementation Engineers available to provide you with further training and help you leverage AbacusLaw for maximum efficiency at https://www.abacusnext.com/abacuslaw-professional-services-scheduling-assistant

Cheers!

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Kris  Bozeman

Wasn't a smooth transition, still getting used to it, a year later, but it does exactly what it says

20/06/2017

Pros

Anything problems we have, customer support is right there willing and able to assist us. It's the best attribute regarding Abacus.

Cons

Abacus glitches quite a bit, in comparison to using a non-cloud based programs. It crashes and reboots itself. While we have never been displaced for an extended amount of time. With out workload a few minutes matters to us.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Kayle Simpson

Support is nothing short of phenomenal! We switched from Amicus to Abacus and are very happy.

20/06/2017

We did the switch because of the buy-out of amicus but have been very happy with the change. We are doing everything through the cloud and it has been seemless.

Pros

Probably the most is the support. I put off my first support call for a long time--waited until I had a good chunk of time because I assumed I would be on hold forever. Not the case. The person that answered the phone (no hold time) was the person that solved my problem with ease. They explained what they were doing so that I could handle the next time if there was a next time and they haven't treated anyone in our office like they were dumb--even when they had no idea what they were doing. This has been the case each time we have called support. The transition, once all of our data was converted went smoothly and even our limited computer users had little problems from day one.

Cons

The least are probably things that I just don't understand how to do yet. We have only been using the software since January, so I try to spend a little time weekly learning a new aspect of the program. The one thing I wish it would do that amicus did, was in events, I could schedule events that would be added in once another even was completed. In abacus I can set dates out in advance, but they are not contingent on when something was completed. Hope that is something they are looking at for future upgrades. That is probably the only thing I miss from amicus.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Abacus Data Systems


Kayle,

We are tremendously glad to hear that the transition has been a good one! To take a deeper dive into the features of AbacusLaw, we recommend joining our weekly half hour "Free Training Friday" webinars. You are also more than welcome to contact our support team at any time who will be more than happy to impart some tips so you can fully take advantage of our software.

Watch past webinars and register for future ones here: https://www.abacusnext.com/webinars

Best, AbacusNext

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Denise Smith

Once all of our information was migrated into both ALG and Abacus Accounting it has been great!

20/06/2017

We are able to use it within the cloud and access wherever we may need to.

Pros

Ability to review/print invoices that were generated. Easy time entry and check writing. Use of forms and information within the program. Training videos and customer service are awesome; has been extremely helpful anytime I had a problem!! Our rep is also very friendly and willing to help or get me to correct department.

Cons

Reversing payments is different. Lineage on check printing is difficult to manage. Having to change tax rate when it changes in each record instead of updating in one place.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more

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