AbacusLaw Pricing, Features, Reviews & Comparison of Alternatives

AbacusLaw Reviews

AbacusLaw

Law practice management

3.7/5 (80 reviews)
2,043

AbacusLaw is a fully integrated law practice management and case automation solution that is flexible and scalable to firms of all sizes, including solo practitioners to enterprise law firms. The solution helps improve client service and firm growth by providing users with the tools to simplify case management.

AbacusLaw helps legal professionals keep their cases progressing, and prevents them from missing important deadlines. The solution’s features include legal and rules-based calendaring, document and form automation, case management, conflict checking, data capture, document and email management, reporting, time tracking, billing and accounting, and more.

Users can dynamically capture critical case and client details, and collaborate with the entire staff to schedule appointments. Calendar rules and workflows can automatically schedule a series of events to help track important deadlines. Users can centrally organize entire cases and include relevant information such as contacts, events, documents and notes. AbacusLaw helps users search for any conflicts of interest, and provides a large volume of standard reports.

Users can run AbacusLaw (and any other software application) within Abacus Private Cloud for for a disaster-proof solution with increased mobility, reliability, security and control. Abacus Private Cloud can be accessed via smartphones and tablets on both Android and iOS platforms.
www.abacusnext.com

AbacusLaw Overview

Pricing

Starting from: $77.00/month
Pricing model: Subscription
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Devices

Web
Android
iOS

Business size

S
Small
M
Medium
L
Large
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AbacusLaw screenshot: Legal calendaring enables users to efficiently collaborate with the entire staff to schedule appointments, track deadlines and mitigate the risk of missing a deadline AbacusLaw screenshot: Rules-based calendaring with various rule sets for all jurisdictions AbacusLaw screenshot: Users can view their calendar, client or matter and see all the linked information including documents, notes and emails via mobile phoneAbacusLaw screenshot: Custom matter screens come with fields for basic information such as name, address, telephone number and emailAbacusLaw screenshot: Contact screens come with fields for basic information such as name, address, telephone number and email, and users can add other custom fieldsAbacusLaw screenshot: AbacusLaw integrates seamlessly with Abacus Accounting software to keep track of accounting recordsAbacusLaw screenshotAbacusLaw screenshot: The solution generates professional invoices for any fee arrangement and billing scheduleAbacusLaw screenshot: Intake screens help users to sign up new clients and start new casesAbacusLaw screenshot: AbacusLaw will search the entire database for conflict of interest by name, partial name, social security number or “sounds like”

AbacusLaw Reviews (80)

Latest reviews

  Abacus Accounting\Billing needs to reduce keystrokes when billing and correcting.

coordination with Abacus Law Calendaring program, which is excellent.

Read the full review
Reviewed 3 days ago by Basil Plastiras

 

 Everything -- and more -- that a sole practitioner needs for case management

I can practice without a secretary.

Read the full review
Reviewed 31st of July by Robert Nelsen

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AbacusLaw Pricing

Starting from: $77.00/month

Pricing model: Subscription

Contact Abacus Data Systems for detailed pricing.

View Pricing Plans

Key Features of AbacusLaw

  • Calendaring
  • Organizational tools
  • Collaboration tools
  • Appointment scheduling
  • Track deadlines
  • Rules-based calendaring
  • Workflows
  • Task assignment
  • Remote access and mobile syncronization
  • Case management
  • Events, contacts, documents, emails, notes management
  • Conflict of interest checking
  • Dynamic data capture
  • Reporting
  • 100+ standard reports
  • Custom reports
  • Library of reports
  • Contact management
  • Document management
  • Document and form generation
  • PDF court forms
  • Custom templates
  • Email organization
  • Phone messages
  • Instant messaging
  • Time capture
  • Billing and invoicing
  • LawPay credit card processing
  • Trust account management
  • Law firm accounting
  • Trust accounting
  • Bar Association requirements
  • ePHI & HIPAA compliance
  • Data visualization

AbacusLaw Screenshots (10)

AbacusLaw screenshot: Legal calendaring enables users to efficiently collaborate with the entire staff to schedule appointments, track deadlines and mitigate the risk of missing a deadline AbacusLaw screenshot: Rules-based calendaring with various rule sets for all jurisdictions AbacusLaw screenshot: Users can view their calendar, client or matter and see all the linked information including documents, notes and emails via mobile phoneAbacusLaw screenshot: Custom matter screens come with fields for basic information such as name, address, telephone number and emailAbacusLaw screenshot: Contact screens come with fields for basic information such as name, address, telephone number and email, and users can add other custom fieldsAbacusLaw screenshot: AbacusLaw integrates seamlessly with Abacus Accounting software to keep track of accounting recordsAbacusLaw screenshotAbacusLaw screenshot: The solution generates professional invoices for any fee arrangement and billing scheduleAbacusLaw screenshot: Intake screens help users to sign up new clients and start new casesAbacusLaw screenshot: AbacusLaw will search the entire database for conflict of interest by name, partial name, social security number or “sounds like”

Specifications

Intended Users
Freelancers, Large Enterprises, Mid Size Business, Non Profits, Public Administrations, Small Business
Devices Supported
Mac, Windows, Web-based, Windows Phone, Mobile Web App
Supported Countries
Canada, United Kingdom, United States
Supported Languages
English
Support Options
FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials

Alternatives to AbacusLaw

Benefits

AbacusLaw's rules-based calendaring system automatically schedules all critical deadlines for matters based on the relevant Federal, State and/or Local court rules.

AbacusLaw provides users with over 100 standard reports, as well as the option to generate customized reports for a particular type of firm.

Users can store an unlimited number of documents of any type to their case files, including PDF and Word documents, images, videos and more.

AbacusLaw includes LawPay credit card processing for efficient payment processing, reconciliation and reporting.

Improve communications by syncing emails with Outlook, track voice messages with the call manager, and improve productivity with other employees via instant messaging.

Videos

Security and privacy

Encryption

Yes
Encryption of sensitive data at rest
Yes
HTTPS for all pages

Access control

Yes
Multi-factor authentication options

Data policy

Yes
Data backup in multiple locations/GEO regions
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Basil  Plastiras

Abacus Accounting\Billing needs to reduce keystrokes when billing and correcting.

16/08/2017

coordination with Abacus Law Calendaring program, which is excellent.

Pros

Integration with calendar is good; can click on calendar events to bill them. Ease of integration is generally good.

Cons

It takes TOO MANY KEYSTROKES to bill a time tix, time tix window is not easily navigable, offers little flexibility in billing, need a separate "time tix" for each matter billed, cannot use case name (vs billing number) to bill (other programs allow billing by either name or number). Need a way to check calendar events for the month to identify those not billed.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Robert Nelsen

Everything -- and more -- that a sole practitioner needs for case management

31/07/2017

I can practice without a secretary.

Pros

Ease of access of court, client, and opposing counsel information, as well as calendar and diary reminders (critical for a one-horse show such as mine). Plus, the customer support branch is the best I have ever encountered for any kind of software, ever.

Cons

Too many features that are not important to me and get in the way. It is sometimes difficult to get to the task I want to perform without having to navigate around features that are unnecessary to my small practice.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Randy Risner

There are much better options out there.

18/07/2017

For just a little more than you will ultimately spend on Abacus, there are much better solutions out there. I cannot, in good conscience, recommend this product to anyone.

Pros

We did like the time-keeping function. It provided an easy way to enter time. Also, we liked the statistical charts that were available showing daily performance.

Cons

Everything else. Essentially, customer service is not fully up to speed on everything. Frequently, you call and then have to wait for another call when the tech tells you he/she has to ask someone higher up. Also, Abacus management makes promises that it does not keep. When things got really bad, e were told Abacus would release us from our contract and stop automatic withdrawals from our bank account if I promised not to write a negative review. They did not hold up their end.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Software Advice
Helpful?   Yes   No
Read more
Judith Daly

I have used Abacus for over 10 years, and have found it to be extremely intuitive to use.

13/07/2017

I am a very effective in my billing using this software.

Pros

When using Abacus to manage cases, the process is as simple as doing the client work, then billing the time, and finally creating an event to either follow up on what was done, to perform an additional task, or to appear in court on a specific date. I can then move from client to client, not have to remember anything because I will always know the exact status of each client's matter. And if a client calls, I don't have to pull a file to update them on the status of their matter.

Cons

With the most recent version we have had an unusual number of things that are not working the same way they worked prior to the update. While the support staff seems capable, they are on the West Coast and I am on the East Coast, so I end up staying at the end of the day to resolve issues.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Donald Hedervare Jr.

My experience as a new user has been positive.

12/07/2017

It is comprehensive in scope so I can keep all of my relevant information in one place and retrieve it on the fly, which means I can answer client inquiries effectively and efficiently.

Pros

I like the ability to learn about the software at my own pace and being able to use a variety of methods to get the information.

Cons

The amount of time it can take me to make changes. I have had formatting issues that were discussed in the videos and had a lot of difficulty setting up the same new formats in my own program.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Shi Anne Moore

A great choice for law firms.

11/07/2017

Pros

The ability to link emails and track electronic information is very useful and allows the user to locate past correspondence with ease.

Cons

The inability to track telephonic communication can sometimes be an issue; however, notes have become useful for this task.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Dave Rose

Just like a diet - if you follow the instructions your billables will increase. Ours did!

07/07/2017

Increased billability, more control over budget, all of our financial matters in one place for ease of management

Pros

Ease of use - it seems daunting at first but once I learned how to use it sand became familiar with it, I am pleased at the functionality.

Cons

Our accounting side said they have had some trouble in reconciling escrows; however, we are working that out.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Thomas Shellenberger

I have used Abacus Law for many years and the cloud-based service since they became available.

06/07/2017

Helps me manage my practice and do my billing.

Pros

Designed for lawyers, easy to use, and powerful. The calendar coordinates well with my Outlook and mobile device.

Cons

The accounting side is rigid, which can be frustrating, but the rigidity also helps avoid errors. Generally the system is well balanced.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Mary Partridge

Used to love this program, but in the last 3 months, some serious structural flaws have developed in the software, creating faulty Reports

03/07/2017

In the past 3 months, the software has been producing incorrect reports....missing invoice #s on Statements, Trust money being applied incorrectly to invoices, etcetera. When I filed a Case Report, it was "closed" without notifying me. The problem was not solved.

Pros

The Abacus Accounting software provides a great place to store all information needed for billing legal matters, which can be complicated

Cons

the phone support is a group of tech-savvy guys, but they don't know anything about accounting, so they can't understand accounting issues

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Other

Source: Software Advice
Helpful?   Yes   No
Read more
Angela Lee

Abacus makes accounting easy.

29/06/2017

Pros

Abacus has everything we need for our daily functions and makes basic accounting easy. We can access our client's many different ways (i.e.: name, matter, ID). I love the way the top bar is set up. The icons are used daily. I can print out reports for the partner within seconds. Easy transfer of funds from one client to another.

Cons

Sometimes when updates are made, there are problems with the monthly billing and client payments. After inputting the time tickets, sometimes the program freezes up and we need to shut down the system a couple of times and even need to call customer services for help. Also, when printing the invoices, even though I put them in alpha order, when they print out, they print out numerically or even one time recently just printed out (255 bills) in no methodical way. The same thing happens when inputting client payments. Instead of allowing me to input what I want to input, if I mark an invoice or invoices.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more

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