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AbacusLaw
5
160
4
109
3
40
2
12
1
50
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Law practice management for future-focused firms.
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AbacusLaw - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
AbacusLaw overview
Based on 371 verified user reviews
What is AbacusLaw?
By industry, AbacusLaw reviewers are most commonly professionals in law practice (72%). The most frequent use case for AbacusLaw cited by reviewers is law practice management (53% of reviewers).
What do users say about AbacusLaw pricing?
Some users say AbacusLaw offers a reasonable initial investment and appreciate lower monthly fees compared to competitors. However, many reviewers feel pricing is expensive, with frequent increases and extra costs for users, storage, and support.
Starting price
Alternatives
with better value for money
Pros & Cons
Calendar
Client Management
Efficient deadline monitoring
Data Management
Customer Support
Payment and Charges
AbacusLaw’s user interface
AbacusLaw pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
3.6
Features
3.8
Ease of use
3.7
Customer support
3.9
Reviews sentiment
What do users say about AbacusLaw?
By industry, AbacusLaw reviewers are most commonly professionals in law practice (72%). The most frequent use case for AbacusLaw cited by reviewers is law practice management (53% of reviewers).
Select to learn more
Who uses AbacusLaw?
Based on 371 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
AbacusLaw's key features
Most critical features, based on insights from AbacusLaw users:
All AbacusLaw features
Features rating:
AbacusLaw alternatives
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LEAP
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AbacusLaw integrations (8)
Integrations rated by users
We looked at 371 user reviews to identify which products are mentioned as AbacusLaw integrations and how users feel about them.
Integration rating: 1.5 (2)
“All the emails related to a project or talent management goes right into Monday.com. It's great”
“Scheduling of appointments.”
Patricia D.
Manager Business Administration
Integration rating: 3.0 (1)
“It had all of my old billing”
“PC Law worked okay, but they were inflexible and would not permit anything other than an ANNUAL commitment. So, we did NOT renew and ended up saving money overall.”
Adam C.
Lawyer
Integration rating: 2.0 (1)
Other top integrations
AbacusLaw customer support
What do users say about AbacusLaw customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of AbacusLaw customer support.
A fair number of users praise AbacusLaw's support team for being knowledgeable, responsive, and able to resolve issues quickly.
Multiple users appreciate that tech support is easy to reach, often available by phone, and provides follow-up to ensure problems are fixed.
A number of users report that support quality has declined, with slow response times and difficulty reaching knowledgeable staff.
Multiple users mention issues with limited availability, lack of weekend or 24-hour support, and unresolved or poorly handled technical problems.
Support options
Training options
To see what individual users say about AbacusLaw's customer support, check out the review snippets below.
“A very basic service.”
Katie T.
Owner
“I usually have to pay our computer technician to come to our office when we make big changes regarding integration with other programs, working within our computer network, etc. ”
Linda L.
paralegal
“Features that they promise are part of the software are often not fully or properly functional, or the support staff seems to have no idea how they actually work. When trying to work with WordPerfect integration, for example, they did not seem to have any tech support personnel who actually knew how to use the program or how it was supposed to integrate and could not answer questions about it, so we were on our own. ”
Grayson C.
Attorney
“Tech support and customer support evaporated over time. ”
Jim C.
President
AbacusLaw FAQs
Q. What is AbacusLaw used for?
AbacusLaw enhances client service and facilitates firm growth by offering tools that streamline case management for legal professionals. This software solution aids in maintaining the progress of legal cases and prevents missed deadlines through a variety of features. These include legal and rules-based calendaring, document and form automation, case management, conflict checking, data capture, document and email management, reporting, time tracking, billing and accounting, among others. Users can dynamically capture essential case and client details and collaborate with their staff to schedule appointments efficiently. Calendar rules and workflows automatically schedule a series of events, assisting in the tracking of critical deadlines. AbacusLaw allows users to centrally organize entire cases, incorporating relevant information such as contacts, events, documents, and notes. It also facilitates conflict of interest research and offers a wide array of standard reports. Additionally, users can run AbacusLaw, along with other software applications, within Abacus Private Cloud, providing a disaster-proof solution that enhances mobility, reliability, security, and control. The Abacus Private Cloud is accessible via smartphones and tablets on both Android and iOS platforms.
Q. Does AbacusLaw support mobile devices?
AbacusLaw supports the following devices:
iPad, Android, iPhone
Q. What level of support does AbacusLaw offer?
AbacusLaw offers the following support options:
Email/Help Desk, Chat, Phone Support, 24/7 (Live rep), FAQs/Forum, Knowledge Base
