eSPACE Pricing Plan & Cost Guide

eSPACE

We focus on your facility so you can focus on your mission.

4.42/5 (422 reviews)

eSPACE Pricing

Starting from: $50.00/month

Pricing model: Subscription

Free Trial: Available (No Credit Card required)

Event Scheduler:
• Deluxe - $50 per month (Unlimited User)
• Premium - $100 per month (Unlimited User)
• Unlimited - $150 per month (Unlimited User)

Work Order Management:
• Deluxe - $50 per month (Unlimited User)
• Premium - $100 per month (Unlimited User)
• Unlimited - $150 per month (Unlimited User)

FACILITeSPACE: - Major building system integration
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Competitors Pricing

Cosential

Starting from: $50.00/month
Pricing model: Subscription

FileTrac

Starting from: $500.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Flex

Starting from: $270.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Texada

Pricing model: One Time License, Free, Subscription, Open Source
Free Trial: Available (No Credit Card required)

Ordant

Starting from: $295.00/month
Pricing model: Subscription

eSPACE Pricing Reviews

Pros
  • I have found eSPACE to be quite effective in improving communication, organization, and timely completion of facility duties. It has also helped increase corroboration and effectiveness.Chris T.Read the full review
  • I like how it resembles a server based program we used and that it is internet based. It has made our team thankful that it is like our old program EMS but not like the new program we had been using.Patti M.Read the full review
  • I love just about everything about the software, but my favorite thing is the easy to use interface along with the EXCELLENT customer support. Has been a great company to work for.Lee C.Read the full review
Cons
  • I have brought this to their attention several times, but it is not fixed. This is crucial for the work I do, and it is ridiculous that this doesn't work.Christina V.Read the full review
  • ESpace is sometimes difficult to use across a variety of different platforms and devices. Outdated devices will have trouble interfacing with it.David H.Read the full review
  • The calendar section of the website. Sometimes it can be confusing.Dylan J.Read the full review
95%
recommended this to a friend or a colleague

19 reviewers had the following to say about eSPACE's pricing:

Luke Mashburn

Outstanding

Used daily for 6-12 months
Reviewed 2018-02-26
Review Source: Capterra

Pros
Price and value. Mostly easy to use. Like the online access from any computer. Easy to print multiple calendars.

Cons
Difficult to create custom recurrences at multiple times. This feature is slowly improving with new updates. The app is weak.

Response from Cool Solutions Group


Luke...thanks for the feedback! What improvements would make the app better?

Thanks

Tim Cool

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Tracy Bashore

espace has just enough functionality without being overwhelming in function. We love it.

Used daily for 6-12 months
Reviewed 2018-02-26
Review Source: Capterra

Organization of all the things we need to do.

Pros
Ease of function to do basic work order management. It's price is affordable too for a small organization. It is also flexible enough that you can manage not just facilities but also other parts of the operation. We even use it some for our livestock management.

Cons
Some of the notification email stuff is not as configurable as we would like (localizing who receives the emails).

Response from Cool Solutions Group


Tracy....thanks for the great feedback.

The "notifications" section is in development right now. This will allow you to customize who and when you get emails. Should be released in 2-3 months.

Tim Cool

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Michael Tibke

eSPACE review

Used daily for less than 6 months
Reviewed 2019-12-15
Review Source: Capterra

Overall this system hands down one of the best especially for the price.

Pros
The ease of use and they kept it simple not overly complicated.

Cons
The importing function is a bit complicated

Response from Cool Solutions Group


Hi Michael...thanks for the review. We would welcome any additional feedback as to how we can improve our tools.

Tell my friend Michael Murphy (Murph) I said HEY!

Merry Christmas

Tim Cool
Founder

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Kenny DeCoursey

Great Product for growing campus

Used daily for 2+ years
Reviewed 2018-03-05
Review Source: Capterra

Pros
The amount of features and integrations that are available are quite vast. While the software works well for smaller uses, as our campus continues to grow I'm really coming to love and appreciate the huge amount of options that are available for use. Also, the customer service is absolutely top notch. You can get ahold of someone at almost anytime, and they are always happy to help. They are also actively prowling their suggestion board and adding in user requests.

Cons
The only thing I dislike about this software is the limitations placed on the different levels of the software. I find myself needing 1 small element of a higher priced tier, but not willing to pay the price to upgrade because I won't use the rest of those features.

Response from Cool Solutions Group


Kenny - Thanks for the feedback. Which added feature do you need that is not in your current tier?

Tim Cool

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Danielle Aultman

Informative Software

Used occasionally for less than 6 months
Reviewed 2019-12-18
Review Source: Capterra

Pros
It gives the Replacement values and Retirement Dates

Cons
Knowing the replacement value & retirement dates.. :(

Response from Cool Solutions Group


Danielle: Thank you so much for allowing us to serve you all.

Tim Cool
Founder

Rating breakdown

Ease of use
Features

Likelihood to recommend: 10/10

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Julie Giardino

Which it would send updates on progress to the requester

Used daily for 6-12 months
Reviewed 2019-12-23
Review Source: Capterra

It is slow, inefficient and hard to use

Pros
I don’t like it, it’s low response rate

Cons
It does not have a full communication loop

Response from Cool Solutions Group


Julie: Thank you for your feedback and candor.

I have reviewed your church's account and see that your "permissions" level is marked as NO ACCESS.

As the owner and founder of the company, I am distressed by such negative feedback and would welcome the opportunity to explore this further with you.

Thank you

Tim Cool

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Anonymous

Awesome Value

Used daily for 6-12 months
Reviewed 2019-07-21
Review Source: Capterra

Saving money by getting rid of clunky event software and implementing this great solution for the right pricepint

Pros
The biggest pro which is an influencer for most companies is the price point this falls in, you get a lot of bang for the buck with this product. -Good Customer Service -Easy for admins to master

Cons
I wish there was more workflows and automation out of the box with this product. This solution is mostly prebuilt and set up for use.

Response from Cool Solutions Group


Thank you for the comments. We would welcome any input you can provide on workflows and how to make eSPACE an even more productive tool.

Thanks

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Mark MacDonald

Easy and Cost Effective

Reviewed 2015-07-21
Review Source: Capterra

I've been looking for awhile for an event scheduling (with HVAC functionality) and facility work-order software suite so I can refer it to my clients. They can rely on these! Plus you can't beat this price!

Rating breakdown

Ease of use
Customer support

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Ryan Merrick

Well made, easy to setup and use. Highly flexible software. Actively developed and supported.

Used daily for less than 6 months
Reviewed 2018-03-05
Review Source: Capterra

Great work order and event management functionality.

Pros
The software has a low learning curve and is intuitive. Customer service is responsive and helpful. Work orders can be submitted without a login. Work orders can contain custom forms to aid in more complex or unique requests. eSpace has mobile apps for iOS and Android (most work order systems rely on mobile webpages too much). Great modules to support assets ("Equipment"), inventory, and recurring preventative maintenance work orders. System is actively being actively developed and upgraded on a regular basis. Web interface is well designed and spaced well to use with a tablet or 2in1 laptop computer. Low cost and easy payment options. eSpace functions well as a work order system and event management system which = less administrative work compared to managing 2 systems separately. Easy to setup the system without training, but setup training is provided at a low cost if needed. Overall its a great product supported by a great team. Though some functionality is lacking, I am betting that with time, eSpace will be able to turn their great system into a top competitor in the field.

Cons
The software is lacking some advanced functionality. There is some give and take to have an event management system and work order system tied together in one system. The list of rooms/spaces is truly a mess (very clunky to navigate, constant issues with users selecting multiple rooms by accident because it is not remotely intuitive). The Android app is slow to load work orders (seems to be due to the app attempting to load rooms/spaces). Customer service is responsive, but always tells you to go vote on features rather than giving timelines. Voting on a potential cool new feature is perfectly fine, but having to vote on critical functionality is simply an annoyance.

Response from Cool Solutions Group


Ryan: Great Feedback.

Would love to hear more about what WBC sees as critical functionality. That will help me and our team determine priorities for all out subscribers.

Also, we do offer some custom coding options for clients that need features that may not be on the "road-map".

Thanks

Tim Cool

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

Good but

Used occasionally for 1-2 years
Reviewed 2019-05-03
Review Source: Capterra

Thought bout using it with our wireless thermostats but theirs were too expensive. Liked the integration possibilities

Pros
The calendar module was quite comprehensive.

Cons
It sometimes took quite a while to get an event I putted nd then formatted correctly.

Response from Cool Solutions Group


Thanks For the input. Would you mind sharing what WIFI stats you are using?

Thanks

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Luke Levesque

eSpace is the event management solution we needed

Used daily for less than 6 months
Reviewed 2019-12-15
Review Source: Capterra

Overall it's been a very positive experience. We were looking for something to fix a difficult software experience that our users were facing and eSpace has knocked it out of the park. The initial call we completed with eSpace was incredibly helpful and the pricing also made it a no-brainer for us. Very happy we've made the switch.

Pros
I liked that the developers really thought through the event management process from beginning to end and were very thorough. It's hard to find a system that fits our workflow and the features in eSpace fit almost exactly what we were looking for.

Cons
Lack of SSO, some information is not accessible in the API, some permissions quirks.

Response from Cool Solutions Group


Luke: Thank you for the review.

I would love to hear more about what you all mean by SSO. We hear this a fair amount, but we have 5-6 different definitions of what SSO should be and to date, do not have a concise direction. Any input would be great.

Merry Christmas

Tim Cool
Founder

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Ray Miessler

espace Facility maintenance

Used daily for less than 6 months
Reviewed 2018-11-02
Review Source: Capterra

I have really been happy with espace and it has worked great for a medium size church like ours. We can also grow into this even more. This has allowed us to track items better and setup annual maintenance very well. Plus allowing anyone to submit a work order.

Pros
The capabilities and features are just what we needed. We did not need a expensive powerful application that you could go to Mars on. I like the support area where you can give improvement suggestions

Cons
It still has some growing. I it could use some improvements in the reports area. But the export options help out there.

Response from Cool Solutions Group


Ray: Thanks for the feedback.

I would welcome any additional feedback you can provide on the reporting. Always trying to improve.

Tim Cool
[email protected]

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Jared Ball

eSPACE Usage

Used monthly for 1-2 years
Reviewed 2018-11-02
Review Source: Capterra

Pros
I like that it affords me the ability to see other usages of spaces and allows me to have confirmation that I will be able to use a given space.

Cons
I have not developed a fast and easy way to log in and reserve spaces. (Which may just require more usage on my part)

Response from Cool Solutions Group


Jared....thanks for the feedback.

You may find this article helpful to do a QUICK EVENT CREATE - https://intercom.help/espace/event-management/creating-events/quick-event-create

Have a great weekend.

Tim Cool

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Lauren Wells

I find it very easy to communicate our needs with the team that handles them through espace

Used daily for 2+ years
Reviewed 2018-02-27
Review Source: Capterra

easy to work with customization meets needs better than other programs we have tried app!

Pros
I love the new app and how you can customize it to your needs. It has been really great to work to make sure each area has a focus in our classroom space

Cons
It takes a learning curve to really learn how to use it to its potential. I am not sure about cost because I do not see how much it runs.

Response from Cool Solutions Group


Lauren...thanks for the great feedback.

BTW...we love having Nathan on our team!

Thanks

Tim Cool

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Susan Hoover

I am an administrative assistant that oversees all approvals on Espace

Reviewed 2015-08-06
Review Source: Capterra

Espace is a fantastic, user-friendly facility management software system! The customer service is outstanding. When our staff has a question or a predicament, the Cool Solutions staff are responsive and available. They really value customer feedback and are always looking for ways to improve things. We have been very pleased!

Response from Cool Solutions Group


Thanks Susan. Our team has really enjoyed the long term relationship with you and NorthCreek!

Rating breakdown

Ease of use
Customer support

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Wayne Brown

eSpace is a great tool for churches!

Used weekly for 1-2 years
Reviewed 2018-11-02
Review Source: Capterra

I love working with eSpace. The staff are great. I do recommend them for any church needed to schedule and maintain their facilities.

Pros
One of the things I like best about eSpace is they are continually updating the system. I like the HVAC integration with wireless thermostats the money that will save us after recovering the cost of the thermostats. I also like the workorder management feature. This is helping our maintenance department tremendously.

Cons
Reporting is limited and not very useful. I'd like to see a lot of effort put in to make the reports better. I also like the app, but it is difficult to sort and filter data in a way that makes it useful.

Response from Cool Solutions Group


Wayne: Thank you so much for the feedback.

I would love to hear some ideas on how we can improve the reporting functionality.

Thanks again.

Tim Cool
[email protected]

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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David Van Hooser

Overall A Good Program

Used daily for less than 6 months
Reviewed 2018-12-04
Review Source: Capterra

Customer service with eSPACE is outstanding! Always quick, courteous and professional and they are willing to consider, and implement if possible, any changes/additions to the program that may help it function better for you. That alone is worth the cost of the program.

Pros
This program has been a great help in coordinating the usage of the facilities on our campus. We were able to configure it to specifically work for our facilities, equipment and set up. My role is specifically in event set up and tear down and I find this program a very useful tool in coordinating and planning these tasks.

Cons
It took me a little more time to get to know the program and feel comfortable with it, but that is probably due to the fact that I did not need to utilize it on a daily basis. The one draw back for me was that some pertinent information did not crossover to my iPad as it appeared in the computer.

Response from Cool Solutions Group


David: Thank you for the review and kind words.

I am continually amazed how small our world is. My father, AJ Cool, was the founding pastor of the West Seneca Wesleyan Church in the late 1960's and I remember going to Hamburg as a small boy.

I trust you all have a great Christ-filled Christmas.

Tim Cool
[email protected]

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Adam Duarte

We use eSpace at our church to help our Facilities personnel keep track of a variety of tasks.

Used daily for 1-2 years
Reviewed 2018-02-26
Review Source: Capterra

Pros
We greatly value eSpace's capability to provide a readily available mobile interface for our Facilities personnel to access and use for work orders, from event setups to repairs and everything in between. The eSpace app has allowed us to move away from using paper notes on clipboards to an entirely digital system that we can use to track work order completion, as well as time of completion and who completed it.

Cons
eSpace's interface can at times be messy, cluttered, and a little difficult to navigate. Some of our employees have expressed that the mobile app lacks certain features to make navigating it easy and intuitive. Despite these issues, however, eSpace has been very communicative and helpful, and are always implementing features that greatly assist with problems that arise.

Response from Cool Solutions Group


Hi Adam...thank you for your review. Please do not hesitate to provide us suggestions in the POST AN IDEA section. We love learning from our clients.

Tim Cool

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Anonymous

User friendly experience with outstanding product support

Used weekly for less than 6 months
Reviewed 2018-02-26
Review Source: Capterra

Pros
eSpace is very user friendly but also feature rich - just the combination you want. However, it's their customer service and support where they really shine. The company has literally added at least a half dozen features just based on our suggestions and needs. Not only have these features been added, but sometimes they were added in only a week. I found a couple bugs in the software and each time the problems were fixed by the next day. I've never experienced support at this level before. And all of this along with a very reasonable cost!

Cons
There are still some searching and reporting features that the product really needs. The developer is aware of these feature requests and I am confident that they are looking into adding these features in an upcoming version.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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