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Vetstoria Logo

24/7 online scheduling tailored to your veterinary practice

Table of Contents

Vetstoria - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Vetstoria overview

What is Vetstoria?

Vetstoria is the leading online scheduling platform for veterinary practices, used by over 4500 teams globally.

Vetstoria's online booking takes the stress out of manually scheduling appointments, enabling you and your team to focus on what matters most – providing quality pet care and growing the business.

Features include real-time practice management system integration (that means no double bookings!), 24/7 online booking, payments, analytics, and more.

Vetstoria is also completely customizable, so you never lose control of your diary. Set rules around which appointments take priority, when certain appointments can be booked and by who, which appointments are available to new or returning clients, which clinicians are able to take which appointments, and much more.

Vetstoria integrates with 30 different practice management systems.

Key benefits of using Vetstoria

• Vetstoria online scheduling enables pet owners to schedule appointments online by selecting the day of their choice and available time slots from your schedule availability.

• Our tool allows pet owners to schedule an appointment through text, email, or the pet portal messaging feature using its ‘Smart Link’ technology.

• We also offer a customizable interface via which clinics can add more features to completely control what is accessible for clients through the online booking tool

Starting price

249flat rate /
per month

Alternatives

with better value for money

Vetstoria’s user interface

Ease of use rating:

Vetstoria pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
3-4(23)
5(96)

What do users say about Vetstoria?

Users report Vetstoria makes booking appointments much easier for clients, allowing them to schedule 24/7 and reducing phone calls for staff. They find it integrates well with practice management systems and saves significant administrative time, though some mention occasional issues with appointment types and setup complexity. Most say clients appreciate the convenience and flexibility, with many preferring online booking over calling the clinic. They note it is user-friendly for both staff and clients, but a few mention minor challenges with client information syncing and initial configuration.

Reviewers indicate customer support is responsive, helpful, and quick to resolve issues, making onboarding and ongoing use smoother. They feel setup is generally straightforward, with support staff guiding them through the process and assisting with any technical difficulties.

Select to learn more


Who uses Vetstoria?

Based on 119 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Veterinary
Medical Practice
Consumer Services

Use cases

Veterinary
Medical

Vetstoria's key features

Most critical features, based on insights from Vetstoria users:

Appointment scheduling
Confirmations/Reminders
Self service portal
Payment processing
Calendar management
Third-Party integrations

All Vetstoria features

Features rating:

Live chat
Alerts/Notifications
Reporting & statistics
Reminders
Activity dashboard
Telemedicine
API
Electronic payments

Vetstoria alternatives

Vetstoria logo

Starting from

249

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Digitail logo
visit website

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300

Per month

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Features
Value for Money
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DaySmart Pet logo
visit website

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29

Per month

Free trial
Free version
Ease of Use
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Customer Support
Onward Vet logo
visit website

Starting from

300

Per month

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Free version
Ease of Use
Features
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Customer Support

Vetstoria pricing

Value for money rating:

Starting from

249

Per month

Flat Rate

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Vetstoria price and value

Value for money rating:

To see what individual users think of Vetstoria's price and value, check out the review snippets below.

“This was a great, easy, and super useful addition to our services. Clients love the ease with which they can now book out of hours.”
RS

Reann S.

Reception

“The team behind Vetstoria are outstanding too. Alway's more than happy to help and solving queries & issues in a phenomenally short time.”
JF

Jeremy F.

Vet /Director

Vetstoria integrations (24)

Integrations rated by users

We looked at 119 user reviews to identify which products are mentioned as Vetstoria integrations and how users feel about them.

IDEXX Neo logo
IDEXX Neo

Integration rating: 4.7 (3)

online booking is a tool to help add value to our company and all generations use it!

JH

Jessica H.

Assistant Practice Manager

Integration rating: 5.0 (1)

Integration rating: 5.0 (1)

PetDesk logo
PetDesk

Integration rating: 5.0 (1)

Vetstoria customer support

What do users say about Vetstoria customer support?

Customer support rating:

We analyzed 21 verified user reviews to identify positive and negative aspects of Vetstoria customer support.

Widespread user sentiment highlights prompt, effective support and helpful guidance for maximizing the software.

A fair number of users find the support team friendly, responsive, and quick to resolve issues or answer questions.

Support options

24/7 (live rep)
Email/help desk
Phone support
Knowledge base
Chat
Faqs/forum

Training options

Documentation
Live online
Webinars
Videos

To see what individual users say about Vetstoria's customer support, check out the review snippets below.

“The customer service and technical support has also been 1st class, with any and all issues promptly resolved, along with many suggestions and support on how to maximise the software 100%.”

KE

Keenan E.

Managing Director

“I haven't had to call/email the tech support team a lot but when I do they are extremely fast getting back to me.”

CK

Courtney K.

Office Manager

“Very helpful customer support who will alter and amend things very quickly”

gc

gareth c.

Vet

Vetstoria FAQs

Q. What type of pricing plans does Vetstoria offer?

Vetstoria has the following pricing plans:
Starting from: $249.00/month
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of Vetstoria?

Vetstoria has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Vetstoria support?

Vetstoria supports the following languages:
Norwegian (Bokmal), German, Dutch, English, French, Chinese (Simplified), Danish, Spanish, Swedish


Q. Does Vetstoria offer an API?

No, Vetstoria does not have an API available.


Q. What other apps does Vetstoria integrate with?

Vetstoria integrates with the following applications:
Wix, Google Analytics 360, Covetrus Avimark, ezvetpro, Covetrus Pulse, ezyVet, WordPress, Twitter/X, Cornerstone, Merlin, PetDesk, RoboVet, VetIT, VisionVPM, IDEXX Neo, Meta for Business, Google Calendar, RxWorks, Instagram, Google Maps


Q. What level of support does Vetstoria offer?

Vetstoria offers the following support options:
24/7 (Live rep), Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum

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