Ovatu Pricing, Features, Reviews and Alternatives

It's quite a daunting thing having your whole business on a bit of software but the team at Ovatu have been incredible support and know the product inside out so when I call for guidance they give step by step advice and email through a video to refer to afterwards.

I don't dislike anything, it does everything I need

Having the option to send reminder texts/emails to clients is such a life-saver ! If I had to spend all my time after work texting & reminding people I would be exhausted. It is so nice knowing that a personalized reminder is always sent on time to them so that I don't have to! I also love the feature to save their formulas or pictures of my client's hair. The re-book feature is also great! No more counting weeks on a calendar, just hit 6 weeks and it tells you to the day where that is. I also love that everything is BACKED up! I had a phone crash on me years ago with all of my client's formulas and info on it, that was awful, never again!

A few things I've noticed that could be tweaked are, on the app it doesn't say the month in the header and when rebooking or looking ahead for an appointment it would be nice to know right away which month it is. Also, not sure if this is available & maybe I haven't utilized it yet but it would nice to have a report of which clients haven't made an appointment in (insert time requirement i.e. 12 weeks) and be able to send specifically those clients a personalized "we miss you, here's %10 off" message. Something along those lines.

Customer rep. responds to software issues so promptly. I've never had to wait more than a few hours to get a reply.

No cons were added to this review

I love the fact that I can login from anywhere no matter if I lose my phone my tablet my computer crashes etc., I can login from anywhere in the world or any device and check my appointments no matter what they cannot be lost. I love the fact that I can put in my prices I love the fact that it’s color-coded, and it will give me a detailed description and how much I’m making that week how much I have made in the past breakdown every single category and how many I’ve done and how many I have made doing that from years ago. I’ve had this for many many years and I am still a huge fan,it’s very affordable also.

I think the only con would be that it takes just a little bit more time than you normally would to make an appointment but the rewards in the end or so so worth it.

Ovatu is amazing. It makes managing bookings a snap and is very user friendly. With the option for me to book in patients or for patients to use the mini site as well as options of emailing campaigns, sms reminders and even taking payment. It is the only way I would want to run my clinic as it has been the smoothest system I've had the pleasure of using in the last 5 years (at other clinics and my own). It is also worth mentioning that the tech support and customer service are phenomenal. The Ovatu team really cares for their customers and are always on hand to assist with any problem I have had.

The minisite was a bit of a nightmare to set up (I have zero tech ability) but with the new updated site and also the constant customer support - this soon became one of the best features of Ovatu.