Ovatu Pricing

This software has everything I need and use for me as a self employed user of Ovatu. When I first started a couple of years or so ago I only used parts of the software and I gained my confidence through the staff members to use the software more, I don’t use everything but maybe I will further down the line. The whole setup is just perfect they seem to have thought of everything.

Nothing is difficult when you know how on this site but I am not technically minded so I had to ask many questions.

Working with Ovatu has made my job so much easier. I have multiple employees some renters some commission this makes it easy to see what employee I need to keep track of. Keeping track of daily money and product sales is very easy and helps me with taxes and book keeping. My clients love the online booking option and use it all the time. I travel for large parties and can take the program with me any where. Being able to see schedules right from my phone lets me see my books are full and money is coming in when I’m not in the shop. The price is amazing other booking products cost hundreds of dollars. Every time we need to add an employee the process is very quick and easy for them to learn. I’m so glad I found Ovatu.

I would like to be able to print receipts

The online booking is a great feature and ever growing area of our business. Very customer friendly and integrates well in the system. It's more simpler than other systems to use, streamlined to suit rather than having features that aren't really relevant or will increase bottom line value. Having sms reminder cost built into the pricing structure reveals more of what the actual costs of using are rather than having continual add on cost to the service. Reports again are streamlined as to what is relevant but able to be adapted to in more depth accounting and business summary. The new quick sale and re-book feature works well

The appointment diary view is a bit small on my browser view but is better on a larger screen so not really a problem. Booking and changing breaks in the appointment diary is a bit of a faf admittedly but just probably more so because of changing from another system which in this area was easier but did not include so many of the better features of Ovatu. Bar-code scanning with a bar-code scanner would be better for me from using in a browser but realise many use the apple app of which I don't use apple.

Easy to use Great reporting Ovatu You app So many great features and functions at a great price for small businessess

Only set to weekly roster , fortnightly would help us greatly Waitlist feature is great but if it had an automated reply feature to the customers when appointments became available that they requested it would be a great help

Value for money for ALL these features the app is giving us. The easy way/steps for customers to book OnLine and be informed.

Perhaps some features/filters more to be come in reports tab just to have easily and fully the option to dig and help us in data analysis. the option to have in my language (Greek) the SMS

Love, love, LOVE Ovatu's customer service! I've received responses back as quickly as within a few minutes, but always within a day, even given our 14 hour time zone difference. I was born before personal computers existed (!), and I don't find these programs intuitive, but cust support rep and his crew have been nothing but welcoming and patient with each of my many questions. They are also very...

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If I knew more about computers/coding, I think there are more features I could take advantage of. It took me a while to understand that there are some things that can't be done on the app and need to be done on the pc, although this is gradually changing. I'll sometimes see verbage on a form that doesn't make any sense to the layperson in me, but if I send in an inquiry to Customer Service, I get a clear answer.

I absolutely love how all of my most used items are contained in one place! Extremely flexible schedule, invoicing, appointment reminders, client reviews, online scheduling - it's fantastic. I spent so much less time going back-and-forth for scheduling with most of my clients because they can very easily add themselves to my schedule through my website. I can open up the Ovatu app on my smart phone and easily check my schedule for updates. Fantastic! I recommend Ovatu to everyone and couldn't be happier with customer service as they are always polite and prompt returning my questions.

There are only 2 areas in which I think Ovatu could be tweaked: 1) adding in some way to track a few more types of expenses to reflect on the bottom line for revenue (items such as rent, insurance, payroll cost, etc. which is a little bit more of a job for accounting software) to give a more accurate overall picture in the Reports section. 2) An improved note-taking system to allow for a little...

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Ovatu has been a huge gamechanger for our business. We no longer have to spend time out of hours managing our diaries via pen and paper. The system puts booking appointments into the hands of the client. Its an absolute joy to see the alerts pop up on my phone or tablet showing a new booking. I even get clients booking in the early hours.

The only thing i can see missing from the system is the ability to request a deposit on the overall amount not just individual treatments. For example, if we have set a required deposit amount of £30 for high value treatments, a clients can book multiple lesser value treatments that total more than £30 but the system doesnt request a deposit. We have to then ask the client to bank transfer a deposit which sometimes for new clients can be awkward.

Easy to use booking facility. Automated reminders reduce number of missed appointments. Integration with website and Facebook page. Ability to send group emails to different customers depending on demographic or tags.

Bit tricky to set up (although their support is very good if you get stuck). Must be well maintained and kept up to date or can get a bit messy. Card payment system integration could be improved.

Economical, cloud based, works like 2 members of staff. I use it on my MAC, iPhone and iPad. The update releases just get better and better and looks seriously clean and easy to navigate. They respond very quickly with queries too. Clients can book 24/7 it has full functionality too love love love it! Now with the improved waitlist option its even better. I can develop my own consent forms which are sent when a client books online.

There is nothing at all I do not like. Ive been with this company for many years now and as they grow and develop the product it gets better and better.

User friendly interface, good and useful functions, excellent web area with so many useful functions. This application made my life easier with a 60% reduction in my incoming phone calls. OVATU You is a perfect application as well as I try to force my patients to use it.

Language support for HUNGARIAN would be a great value as (unfortunately typical in Hungary) nearly half of the patients cannot speak English. Sometimes duplicated booking is available. However I don't know the reason for it. Mass email for a specific day's patients is not available.

I like that it's easy for me and my clients to use, with the apps available. It's versatile and I can use it on all of my devices. It's easy to incorporate in to my website and the features are being updated all the time.

I would like to be subscribed to a newsletter outlining new features and how to use them, as nice as it is stumbling upon a new feature

Cost. Ease of use. Automated email reminders. Even though the customer service is through email, Dave and his staff have always been very prompt and responsive about taking care of any issues.

I wish it functioned with a better cc system like PayPal or venmo or customers could set up to pay from their bank as a transfer of funds.

It's like a member of staff at the fraction of the cost. I love that the team will develop areas of the system to work for your clinic and I've been with OVatu almost from the start

I love it cant think of any cons- except when there's an apply upgrade sometimes bugs appear on system.

Easy to use & always evolving. Love that you can use it if your offline. Is o e of the best I have trailed and used.

Can't think of any. Perhaps more couloir options for treatment categories? Would like option to use themes in the background and Birthday pop ups & loyalty points per price views on client booking on the description so you can see it as soon as you open in the mornings & we don't miss them.

Easy to use, and user friendly. A app for my iphone! I can book appointments anywhere. Happy clients, happy me!

Would like more options like paying for services and gif certificates on-line. My clients find if they don't save there reservations emails they can't rebook or review my service.

Love it! Very user friendly and whenever you need clarification, customer support is readily available to you

Email notifications to customers could be “fancier”. I’m just reaching for something here because it’s requiring me to lol

The support from Ovatu is world class. Questions are prompltly responded to, training is great. The sotware is easy to use for salon and clients. Ovatu generates detailed information which has literally have my admin time. The reminder and follow up emails are invaluable to my business.

Android app takes a bit of getting used to and is less user friendly than iOS or desktop versions. Some procedures in android app require several steps which can be a little time consuming. However Ovatu are very responsive and are working towards shortcuts.

Easy to use Fabulous consistent support Value for money Includes text sequencing Review reminders

Leaving it too long before I got OVATU as I was using google calendar and had no way of tracking appointments

I use it for my salon. I can send a reminder automatically/ ovatu is reasonable in cost and very user friendly.

You cannot schedule weekly automatically any longer. The program used to be much easier for rescheduling.

Appointment confirmations and the price. I like the integration part where I can connect it to my website and social media

When I added more stylists they didn't automatically get email about their log in. I think that was the hardest part

Once trained I was away! So user friendly, my customers love that they can easily book multiple services and I love that it's affordable.

The initial training wait time was fairly long BUT once I was booked in I had a call from my trainer and he scheduled me in within a week. He was there via email in the interim and helped with any queries I had.

Easy to navagate value for money your always at the end of the telephone when we need or you make an appointment easy to navigate through love the reminders for my clients keeps them up to date

Not much possibly too long numbers when buying vouchers I find adding treatments sometimes confusing for me we could have a choice of background or seasonal i.e. Christmas Easter summer etc

i like the fact its easy to use on line, the fact you can use it as a son of sale too, and can track detailed business reports

i don't like that its mainly email based (quite expensive to send out a lot of texts form the soft ware)