Ovatu Pricing Plan & Cost Guide

Ovatu

World Class Booking Software with a 60 Day Free Trial.

4.86/5 (132 reviews)

Ovatu Pricing

Starting from: €14.00/month

Pricing model: Free, Subscription

Free Trial: Available

Solo: €14.00/month with 1 employee and 300 SMS credits

Small: €28.00/month with 5 employees and 600 SMS credits

Medium: €46.00/month with 10 employees and 1,000 SMS credits

Large: €65.00/month with 20 employees and 1,500 SMS credits

Competitors Pricing

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Pricing model: Subscription
Free Trial: Available

Jonas Enterprise

Starting from: 8000.00
Pricing model: One Time License

Lodgify

Starting from: 11.00
Pricing model: One Time License
Free Trial: Available

WinFDS

Starting from: 17500.00
Pricing model: One Time License

Claimable

Starting from: 59.00/month
Pricing model: Subscription
Free Trial: Available

Ovatu Pricing Reviews

Pros

  • Forms are super helpful especially when they automatically send out. Online booking is great, I love how it integrates into my website seamlessly.Emma W.Read the full review
  • HELP GUIDE - WOW! now this is a great addition to the Ovatu Manager and set up, its easy to understand and the step by step instructions make it less of a task to take on yourself.Michelle K.Read the full review
  • My experience right from the start of using Ovatu Manager has been superb. The support team and their after sales service is amazing.Nicki W.Read the full review

Cons

  • Unable to set up more than 1 set week (I work shifts). No shop option for customers to buy products online.cathy a.Read the full review
  • I don't like the inability to block out a specific day. You can block but it still allows you to book over it.Aaron C.Read the full review
  • We have not used the system to its full potential, due to lack of training and information. This makes it difficult to show new staff how to work the system effectively.Jacqueline W.Read the full review
98%
recommended this to a friend or a colleague

25 reviewers had the following to say about Ovatu's pricing:

Jonathan M.

Love it. And the set up was fantastic I really appreciated being taken through the software

Used daily for 1-2 years
Reviewed 2017-08-02
Review Source: Capterra

Pros
The email and text feature & the low cost is fantastic. Also easy access to records and client info

Cons
Nothing. Everything works fantastic & customer service is truly wonderful. Any issues are quickly resolved

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Richard H.

Great experience from beginning until now, easy set up and transfer over, great training and support

Used daily for 6-12 months
Reviewed 2017-08-02
Review Source: Capterra

Pros
The online booking is a great feature and ever growing area of our business. Very customer friendly and integrates well in the system. It's more simpler than other systems to use, streamlined to suit rather than having features that aren't really relevant or will increase bottom line value. Having sms reminder cost built into the pricing structure reveals more of what the actual costs of using are rather than having continual add on cost to the service. Reports again are streamlined as to what is relevant but able to be adapted to in more depth accounting and business summary. The new quick sale and re-book feature works well

Cons
The appointment diary view is a bit small on my browser view but is better on a larger screen so not really a problem. Booking and changing breaks in the appointment diary is a bit of a faf admittedly but just probably more so because of changing from another system which in this area was easier but did not include so many of the better features of Ovatu. Bar-code scanning with a bar-code scanner would be better for me from using in a browser but realise many use the apple app of which I don't use apple.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Lisa P.

Excellent system

Used daily for 2+ years
Reviewed 2017-08-02
Review Source: Capterra

More bookings from online customers Less no shows as it has a great reminders system Great to capture deposits Easy to track employee performance

Pros
Easy to use Great reporting Ovatu You app So many great features and functions at a great price for small businessess

Cons
Only set to weekly roster , fortnightly would help us greatly Waitlist feature is great but if it had an automated reply feature to the customers when appointments became available that they requested it would be a great help

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Era R.

It is very convenient app a ton of features in one place

Used daily for 2+ years
Reviewed 2017-08-02
Review Source: Capterra

Keeping track of my clients

Pros
Appointment confirmations and the price. I like the integration part where I can connect it to my website and social media

Cons
When I added more stylists they didn't automatically get email about their log in. I think that was the hardest part

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Serina V.

Ovatu is the reason my company functions so easily in a paperless system! I absolutely love Ovatu!

Used daily for 2+ years
Reviewed 2017-08-30
Review Source: Capterra

Ovatu literally allows me to run my company. It is an affordable price for a small business like my own and I cannot recommend it highly enough! Even though there are a few little tweaks I'd like to see in the future, they are small when compared to all of the benefits I receive from the product in general. I am a Nutritional Therapy Practitioner and run my own company solo. Many NTP students are working to get their private practices off the ground and I always, always recommend using Ovatu for their schedule and invoicing needs. It's great! I had spent months searching for a program like this and when I found Ovatu, I never looked back! Thanks for a great program!!

Pros
I absolutely love how all of my most used items are contained in one place! Extremely flexible schedule, invoicing, appointment reminders, client reviews, online scheduling - it's fantastic. I spent so much less time going back-and-forth for scheduling with most of my clients because they can very easily add themselves to my schedule through my website. I can open up the Ovatu app on my smart phone and easily check my schedule for updates. Fantastic! I recommend Ovatu to everyone and couldn't be happier with customer service as they are always polite and prompt returning my questions.

Cons
There are only 2 areas in which I think Ovatu could be tweaked: 1) adding in some way to track a few more types of expenses to reflect on the bottom line for revenue (items such as rent, insurance, payroll cost, etc. which is a little bit more of a job for accounting software) to give a more accurate overall picture in the Reports section. 2) An improved note-taking system to allow for a little bit more flexibility. I'd love to have a way to store private SOAP notes after each consultation that can include PDF attachments or diagrams, and, at the same time, another section of semi-public notes (between me and that particular client only - through their log-in) that clients can log-in and see through the mini-site which would contain recommendations for them to complete between appointments.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anna S.

Ovatu's stellar customer service is the cherry on top of a wonderful online scheduling program.

Used daily for 2+ years
Reviewed 2018-01-06
Review Source: Capterra

Pros
Love, love, LOVE Ovatu's customer service! I've received responses back as quickly as within a few minutes, but always within a day, even given our 14 hour time zone difference. I was born before personal computers existed (!), and I don't find these programs intuitive, but cust support rep and his crew have been nothing but welcoming and patient with each of my many questions. They are also very open to requests for improvements, and have made small program tweaks for me right away on a couple of occasions. Once I got the scheduler integrated into my website, I rarely need to interact with my clients before they come in for their appointments! I've had more than a few clients mention that they selected my business precisely because they COULD schedule online, without any phone tag delays. Clients really appreciate the email and text message appointment reminders, too (and I appreciate the lack of no-shows), and I love the automatic birthday reminder and review solicitation email follow-ups. The pricing is very affordable and, for everything that is included, is a bargain. I cannot recommend Ovatu enough. I am an extremely satisfied and very happy customer!

Cons
If I knew more about computers/coding, I think there are more features I could take advantage of. It took me a while to understand that there are some things that can't be done on the app and need to be done on the pc, although this is gradually changing. I'll sometimes see verbage on a form that doesn't make any sense to the layperson in me, but if I send in an inquiry to Customer Service, I get a clear answer.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Sharon B.

Essential business tool

Used weekly for less than 6 months
Reviewed 2020-10-06
Review Source: Capterra

So far I've been using Ovatu for client appointment reminders: it's great to have customer details stored electronically for easy access. As I become more familiar with the system I'll be rolling out online booking linked to my website and using the marketing side for selective promotions.

Pros
I like the option to set rotas depending on the current situation and for events such as Christmas. Also having a full list of treatments with prices that I can tweak for individual bookings.

Cons
Have to input a lot of bookings manually to get the times I want.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 9/10

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Natalie M.

I love Ovatu and recommend it to everyone who needs bookings management software.

Used daily for 2+ years
Reviewed 2017-08-03
Review Source: Capterra

This software takes the pain out of running my business, from managing bookings to automated client contact, social media and back-end reporting. It does it all, and for a fraction of the price of the others

Pros
I like that it's easy for me and my clients to use, with the apps available. It's versatile and I can use it on all of my devices. It's easy to incorporate in to my website and the features are being updated all the time.

Cons
I would like to be subscribed to a newsletter outlining new features and how to use them, as nice as it is stumbling upon a new feature

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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April N.

So pleased with this software

Used daily for 1-2 years
Reviewed 2017-08-02
Review Source: Capterra

Saved money Can use on my phone and away from my business Every stylist can also see and use there collums away from work Automated text reminders to clients

Pros
How reasonably priced it is. That I can see it on any system at home or away. Always help at hand if you need it. I'm very happy with the system and the service I get. They also seem to always be updating so that's great as well

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Leanna B.

Ovatu makes my business better

Used daily for 2+ years
Reviewed 2019-06-06
Review Source: Capterra

I would think some of the benefits that I have received from having Ovatu, is just a breakdown of everything you do how many you do how much you’ve done how much you’ve made, and your time and exactly how much time you have left exactly how much time you have in between people,

Pros
I love the fact that I can login from anywhere no matter if I lose my phone my tablet my computer crashes etc., I can login from anywhere in the world or any device and check my appointments no matter what they cannot be lost. I love the fact that I can put in my prices I love the fact that it’s color-coded, and it will give me a detailed description and how much I’m making that week how much I have made in the past breakdown every single category and how many I’ve done and how many I have made doing that from years ago. I’ve had this for many many years and I am still a huge fan,it’s very affordable also.

Cons
I think the only con would be that it takes just a little bit more time than you normally would to make an appointment but the rewards in the end or so so worth it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Alison T.

Transformed my business

Used daily for 2+ years
Reviewed 2018-11-23
Review Source: Capterra

Since using OVATU I have less no shows, my business reviews go directly onto my website and it’s made life less complicated

Pros
Easy to use Fabulous consistent support Value for money Includes text sequencing Review reminders

Cons
Leaving it too long before I got OVATU as I was using google calendar and had no way of tracking appointments

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Nikolas N.

me,my partner and my customers live with it 24/7. Is that enough?

Used daily for 2+ years
Reviewed 2017-08-02
Review Source: Capterra

Value for money. Easy to use. A lot of features to integrate with customers. Book OnLine. Reports.

Pros
Value for money for ALL these features the app is giving us. The easy way/steps for customers to book OnLine and be informed.

Cons
Perhaps some features/filters more to be come in reports tab just to have easily and fully the option to dig and help us in data analysis. the option to have in my language (Greek) the SMS

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Hollie H.

The best bar none

Used daily for 6-12 months
Reviewed 2017-08-02
Review Source: Capterra

Finally able to select multiple services, so easy to use, able to set the deposit amounts, email personalisation and automation saves me so much valuable time that I can then spend on focussing on my client's experience rather than texting and emailing them all individually.

Pros
Once trained I was away! So user friendly, my customers love that they can easily book multiple services and I love that it's affordable.

Cons
The initial training wait time was fairly long BUT once I was booked in I had a call from my trainer and he scheduled me in within a week. He was there via email in the interim and helped with any queries I had.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Katrina E.

Love love love these guys!! They go above and beyond! Always easy to reach and deal with.

Used daily for 2+ years
Reviewed 2017-08-02
Review Source: Capterra

Pros
Easy to use & always evolving. Love that you can use it if your offline. Is o e of the best I have trailed and used.

Cons
Can't think of any. Perhaps more couloir options for treatment categories? Would like option to use themes in the background and Birthday pop ups & loyalty points per price views on client booking on the description so you can see it as soon as you open in the mornings & we don't miss them.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Andrea B.

It just gets better and better

Used daily for 2+ years
Reviewed 2020-07-29
Review Source: Capterra

Excellent

Pros
Economical, cloud based, works like 2 members of staff. I use it on my MAC, iPhone and iPad. The update releases just get better and better and looks seriously clean and easy to navigate. They respond very quickly with queries too. Clients can book 24/7 it has full functionality too love love love it! Now with the improved waitlist option its even better. I can develop my own consent forms which are sent when a client books online.

Cons
There is nothing at all I do not like. Ive been with this company for many years now and as they grow and develop the product it gets better and better.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Liz G.

Fantastic, Revolutionised my booking system. Highly recommend.

Used daily for 6-12 months
Reviewed 2017-08-02
Review Source: Capterra

Time saving Reports on sales, bookings, performance Less no shows, due to reminders Customisable client notifications Great value for money

Pros
The support from Ovatu is world class. Questions are prompltly responded to, training is great. The sotware is easy to use for salon and clients. Ovatu generates detailed information which has literally have my admin time. The reminder and follow up emails are invaluable to my business.

Cons
Android app takes a bit of getting used to and is less user friendly than iOS or desktop versions. Some procedures in android app require several steps which can be a little time consuming. However Ovatu are very responsive and are working towards shortcuts.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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rachael D.

Love working with ovatu

Used daily for 2+ years
Reviewed 2019-05-17
Review Source: Capterra

My overall all experience is great I could not run my business without this product.

Pros
Working with Ovatu has made my job so much easier. I have multiple employees some renters some commission this makes it easy to see what employee I need to keep track of. Keeping track of daily money and product sales is very easy and helps me with taxes and book keeping. My clients love the online booking option and use it all the time. I travel for large parties and can take the program with me any where. Being able to see schedules right from my phone lets me see my books are full and money is coming in when I’m not in the shop. The price is amazing other booking products cost hundreds of dollars. Every time we need to add an employee the process is very quick and easy for them to learn. I’m so glad I found Ovatu.

Cons
I would like to be able to print receipts

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Rachel G.

This is a super program for hairdressers!!

Used daily for 6-12 months
Reviewed 2018-02-28
Review Source: Capterra

Pros
easy to use and set up to your needs. well done A++++++ Particularly, for hairdressers I think, when it comes to colour services, being able to set it up so you can automatically have your colour application time and processing time and finishing time all automatic once you have easily set it up Super!!

Cons
That its not linked directly to square. Square is great and easy to use without the monthly fees!! It would be amazing if Ova2u could link up with square to we didn't have to jump out of one program and into another, as all our prices are set up in ova2u it would totally top it off if it was supported by square.

Response from Ovatu


Hi Rachel,
Thanks so much for the amazing review! It means a lot!!
Just to let you know, Ovatu does now offer Square integration, you can find out more about it here: https://ovatu.com/updates/square-integration
:)

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Laura G.

Ovatu is easy and reliable

Used daily for 2+ years
Reviewed 2017-08-03
Review Source: Capterra

I do not have to personally remind my clients of their appointments. I have my schedule with me at all times.

Pros
I use it for my salon. I can send a reminder automatically/ ovatu is reasonable in cost and very user friendly.

Cons
You cannot schedule weekly automatically any longer. The program used to be much easier for rescheduling.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Raine H.

Best booking system I’ve ever used

Used daily for 2+ years
Reviewed 2018-09-12
Review Source: Capterra

Highly recommend! Even when there were slight hiccups for me setting it up, customer service (I have dealt with where amazing!) cleared it up so fast. Best value you’ll find!

Pros
Love it! Very user friendly and whenever you need clarification, customer support is readily available to you

Cons
Email notifications to customers could be “fancier”. I’m just reaching for something here because it’s requiring me to lol

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Rhondda N.

Quite anwasy program to use for appointments

Used daily for 6-12 months
Reviewed 2017-08-11
Review Source: Capterra

Pros
The ease and the cost and I like it as I have it on my phone to access appointments and to schedule new or change existing clients

Cons
On the payment screen theee are too many steps if this could be broken down to a simpler version of cash / eftpos then paid it would be much simpler

Rating breakdown

Value for money
Ease of use
Features
Customer support

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luke e.

ovatu is brilliant

Used daily for 1-2 years
Reviewed 2017-08-04
Review Source: Capterra

takes eh hassle of booking client in a book away

Pros
i like the fact its easy to use on line, the fact you can use it as a son of sale too, and can track detailed business reports

Cons
i don't like that its mainly email based (quite expensive to send out a lot of texts form the soft ware)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Balazs E.

An easy to use equipment to organize patients schedule for a gynecology outpatient clinic.

Used daily for 2+ years
Reviewed 2017-08-18
Review Source: Capterra

Pros
User friendly interface, good and useful functions, excellent web area with so many useful functions. This application made my life easier with a 60% reduction in my incoming phone calls. OVATU You is a perfect application as well as I try to force my patients to use it.

Cons
Language support for HUNGARIAN would be a great value as (unfortunately typical in Hungary) nearly half of the patients cannot speak English. Sometimes duplicated booking is available. However I don't know the reason for it. Mass email for a specific day's patients is not available.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Karla S.

Always there when needed value for money

Used daily for 6-12 months
Reviewed 2017-08-22
Review Source: Capterra

Reminders for clients keeping my appointments on track

Pros
Easy to navagate value for money your always at the end of the telephone when we need or you make an appointment easy to navigate through love the reminders for my clients keeps them up to date

Cons
Not much possibly too long numbers when buying vouchers I find adding treatments sometimes confusing for me we could have a choice of background or seasonal i.e. Christmas Easter summer etc

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Oscar V.

I love this Program and I will tell you why!

Reviewed 2015-08-06
Review Source: Capterra

As a new Salon owner I didn't have the income to spend on expensive booking systems so I turned to a colleague who mention OVATU. First of all I love that its affordable ..but tony surprise it does more then what I needed it for . It's easy to use and friendly for online booking customers. It emails and text your clients with reminders. I do all my inventory and daily,weekly, monthly, yearly reports. My stylist find it easy to user friendly and always on point. I can't say enough about this product okay, so the only con is that the customer service is overseas and it via email only. Sometimes you need to wait over night BUT by morning I ALWAYS have my answers. I had a lot of questions till i got familiar with the program . Dave the Owner is awesome and professional . We love OVATU

Rating breakdown

Ease of use
Customer support

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