ShiftCare - 2026 Pricing, Features, Reviews & Alternatives

Users report that ShiftCare's mobile access is essential for clocking in and out, managing shifts, and entering notes on the go. They find it convenient for staff working in the community or client homes. Reviewers indicate that while the app is user-friendly and practical, it lacks some admin functionalities. They appreciate the ability to access client and staff information, but note that full functionality often requires using the web browser on their phones. Of the 45 ShiftCare users who gave detailed accounts of their use of Mobile Access, 100% rated this feature as important or highly important.

Reviewers appreciate ShiftCare's scheduling capabilities for organizing weekly staffing schedules and alerting staff to new or changed shifts. They find the system user-friendly, with capabilities like the 'repeat' function being particularly useful. Users report that it is easy to enter, modify, and cancel appointments, making it efficient for managing staff rosters. They highlight the ease of scheduling to ensure shifts are on time and the ability to plan for the day, week, or month. Of the 22 ShiftCare users who gave detailed accounts of their use of Scheduling, 100% rated this feature as important or highly important.

Users report that ShiftCare's calendar management is excellent for managing shifts and keeping appointments on time. They appreciate the various view functions and the ability to share calendars with workers. Reviewers indicate that it helps in planning ahead for scheduling and budgeting, and the system accurately notifies upcoming public holidays. They find it easy to navigate and use, with capabilities like recurring shifts being particularly helpful. Of the 34 ShiftCare users who gave detailed accounts of their use of Calendar Management, 97% rated this feature as important or highly important.

Reviewers highlight ShiftCare's caregiver scheduling as a primary function for allocating carers to participants. They find it user-friendly and appreciate the ability to match caregivers to clients and show staff availability. Users report that it ensures staff turn up on time and can easily access and use the software. They indicate that it is simple to add new patient information and manage shifts, making it a valuable tool for staff rosters and invoicing. Of the 22 ShiftCare users who gave detailed accounts of their use of Caregiver Scheduling, 91% rated this feature as important or highly important.

Users report that ShiftCare's billing and invoicing capabilities simplify financial operations, especially with its integration with Xero. They find it helpful for minimizing manual errors and generating accurate invoices. Reviewers appreciate the ease of invoicing and the support from ShiftCare staff. They indicate that while the system is easy to use, there are occasional minor bugs in syncing with Xero. They also mention the ability to export data to other accounting software like MYOB. Of the 24 ShiftCare users who gave detailed accounts of their use of Billing & Invoicing, 75% rated this feature as important or highly important.