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800.com
5
282
4
44
3
14
2
3
1
5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-powered business phone, call tracking & intelligence
Table of Contents
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800.com - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: June 2026
800.com overview
Based on 348 verified user reviews
What is 800.com?
800.com is a call tracking tool with key features that include mobile access, voicemail, caller ID, call transfer, call routing, alerts and notifications, and more.
Who uses 800.com?
Reviews for 800.com come from a wide variety of industries, including construction (7% of reviewers), consumer services (5%), and retail (5%). The most frequent use case for 800.com cited by reviewers is business phone systems (65% of reviewers).
What do users say about 800.com pricing?
Most reviewers indicate that 800.com offers affordable, transparent pricing and say it is cost-effective for small businesses. Some reviewers find discounts helpful, while a few feel pricing could be lower, but most find the value justifies the cost.
Starting price
per month
Pros & Cons
Call Management
Customer Support
Phone Number Management
Pricing
Text Messaging
800.com’s user interface
800.com review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.6
Ease of use
4.7
Customer support
4.7
Reviews sentiment
What do users say about 800.com?
Users say 800.com is easy to set up and manage, with a user-friendly interface and straightforward call management features that help them separate business and personal calls. They appreciate the ability to customize phone numbers, affordable pricing, and responsive customer support, finding it especially useful for small businesses seeking a professional image without complicated equipment.
They report that the platform offers reliable voicemail, call forwarding, and texting options, though some mention occasional glitches, limited advanced integrations, and challenges with text messaging setup. Some feel pricing could be lower and wish for improvements in app functionality and support accessibility.
Select to learn more
Who uses 800.com?
Based on 348 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
800.com's key features
Most critical features, based on insights from 800.com users:
All 800.com features
Features rating:
800.com alternatives
800.com
Starting from
23
Per month
Ultatel Cloud Business Phone System
Starting from
18
/user
Per month
Ringover
Starting from
29
/user
Per month
3CX
Starting from
350
Per year
800.com pricing
Pricing plans
Pricing details:
User opinions about 800.com price and value
Value for money rating:
To see what individual users think of 800.com's price and value, check out the review snippets below.
Habeeb O.
CEO
Gabby S.
CEO
800.com integrations (5)
Integrations rated by users
We looked at 348 user reviews to identify which products are mentioned as 800.com integrations and how users feel about them.
Integration rating: 4.0 (2)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Other top integrations
800.com customer support
What do users say about 800.com customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of 800.com customer support.
Widespread user sentiment highlights 800.com's customer support as responsive, friendly, and easy to reach when help is needed.
A fair number of users found representatives knowledgeable, professional, and willing to go above and beyond to resolve issues.
Multiple users appreciated fast response times, often receiving detailed answers within hours and effective problem resolution.
A portion of users valued the support team's guidance during setup, billing, and troubleshooting, making the process smooth and stress-free.
A minority of users report slow or unresponsive support, especially during number transfers, with limited contact options.
Support options
Training options
To see what individual users say about 800.com's customer support, check out the review snippets below.
“The customer service is excellent. If you reach out with a question, they often answer within hours, and with pointed details. Plus, the services are at great values for small-business owners.”
Arziki P.
CEO
“The pricing is competitive, and the customer support team is incredibly responsive and helpful. Whether you’re a small business or a growing company, 800.com is a reliable solution for toll-free communication.”
william w.
Managing Partner
“When we needed to transfer a number, it took over 30 days and support was unresponsive with no phone option.”
Amitai S.
Owner
“The main downsides of 800.com are that the pricing can feel a bit high for small businesses, some advanced features take time to learn, and international options are limited compared to larger VoIP providers.”
Nina V.
CMO
800.com FAQs
800.com has the following typical customers:
Large Enterprises, Small Business, Mid-size Business, Freelancers
These products have better value for money
Q. What is 800.com used for?
800.com is an AI-powered business phone and call intelligence platform trusted by more than 45,000 companies, from solo operators to multi-location agencies. It combines a modern cloud phone, marketing call tracking, and built-in AI on a single platform — so every call gets answered, attributed, and turned into action. Activate a toll-free, local, or premium vanity number in minutes, or port your existing number for free. Take calls anywhere using the desktop and iOS/Android apps with VoIP and Wi-Fi calling, and route every call exactly where it needs to go with standard, sequential, or simultaneous forwarding, custom hours, extensions, voicemail with transcription, business greetings, and call screening. The AI layer is what sets 800.com apart from legacy VoIP providers. 800 AI Agents answer your calls 24/7 — qualifying leads, booking appointments on Google Calendar or Calendly, and handling FAQs in your own voice and brand, with no engineering required. 800 Intelligence runs on top of every recorded call to deliver AI summaries, custom call scoring against your sales criteria, recommended next steps that auto-update your CRM, and Ask AI natural-language search across every conversation ("Which calls mentioned pricing concerns?"). For marketing teams and agencies, 800.com closes the loop on ad spend. Assign a unique tracking number to every channel, use Dynamic Number Insertion to swap numbers on your website by traffic source, and attribute every call back to the exact ad, keyword, or campaign that drove it. Native integrations with Google Ads, Meta, Microsoft Ads, GA4, Looker Studio, HubSpot, Salesforce, GoHighLevel, ServiceTitan, Zapier, and more keep the data flowing both ways. Agencies get white-label reporting and multi-client management from a single login. 800.com is purpose-built for the verticals that live and die by the phone — automotive dealers (with ASC-certified integrations), home service companies, healthcare providers, law firms, real estate agents, and the agencies that serve them. Plans start at $19/month with no long-term contract and a 30-day money-back guarantee.
Q. Does 800.com support mobile devices?
800.com supports the following devices:
iPhone, iPad, Android
Q. What level of support does 800.com offer?
800.com offers the following support options:
Knowledge Base, Phone Support, Email/Help Desk, FAQs/Forum
