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Cordless Logo

Improve phone support for your customers and your agents

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Cordless - 2026 Pricing, Features, Reviews & Alternatives

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Cordless overview

What is Cordless?

Cordless is a modern cloud-based call centre for customer support teams with built-in conversational intelligence.

Cordless provides an all-in-one solution for customer support teams to talk to customers over the phone and gather deep insights from the conversations.

With the transcriptions out of the box, sentiment analysis, auto-tagging of conversations, and deep integrations with the most popular CRMs, Cordless allows customer support managers to QA better, identify opportunities for training, Cordless is a modern cloud-based call centre for customer support teams with built-in conversational intelligence.

Cordless provides an all-in-one solution for customer support teams to talk to customers over the phone and gather deep insights from the conversations.

With the transcriptions out of the box, sentiment analysis, auto-tagging of conversations, and deep integrations with the most popular CRMs, Cordless allows customer support managers to QA better, identify opportunities for training, spot the trends in customer queries and communicate with the broader team.

Key benefits of using Cordless

- Conversation intelligence: Immediate insight into customer sentiment
- Call recording and transcription: Automatically record and transcribe calls
- Quick QA: Understand agent activity without having to listen to hours of calls
- Call Journey Builder (IVR): Quickly and easily set up call journeys for your customers to swiftly get them to a resolution

Starting price

40per user /
per month

Alternatives

with better value for money

Cordless’s user interface

Ease of use rating:

Cordless reviews

Overall rating

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No reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
Rating distribution

5

4

3

2

1

0

0

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Cordless's features

Activity dashboard
Activity tracking
Alerts/Notifications
Auto-Dialer
Automatic call distribution
Call center management
Call disposition
Call list management
Call logging
Call queues
Call recording
Call reporting
Call routing
Call tracking
Call transfer
Callback scheduling
Caller id
Computer telephony integration
CRM
Customer history
Inbound call center
Interaction tracking
IVR
Manual dialer
Monitoring
Multi-Channel communication
Outbound call center
Performance management
Pre-recorded messages
Queue management
Real-Time analytics
Real-Time data
Real-Time monitoring
Real-Time notifications
Real-Time reporting
Reporting & statistics
Reporting/Analytics
Role-Based permissions
Sentiment analysis
SMS messaging
Tagging
Text to speech
Third-Party integrations
Voice mail
Voicemail transcription
VoIP
VoIP connection

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Cordless pricing

Value for money rating:

Starting from

40

/user

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Cordless price and value

Value for money rating:

Cordless integrations (7)

Cordless support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Email/Help Desk

Training options

Live Online
Webinars
Videos

Cordless FAQs

Q. What type of pricing plans does Cordless offer?

Cordless has the following pricing plans:
Starting from: £40.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of Cordless?

Cordless has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does Cordless support?

Cordless supports the following languages:
English, Dutch, French, German, Hindi, Italian, Japanese, Portuguese, Spanish


Q. Does Cordless offer an API?

No, Cordless does not have an API available.


Q. What other apps does Cordless integrate with?

Cordless integrates with the following applications:
Zoho CRM, Help Scout, Slack, HubSpot CRM, Intercom, HubSpot Service Hub


Q. What level of support does Cordless offer?

Cordless offers the following support options:
Chat, Email/Help Desk

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