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Empolis Industrial Knowledge Logo

AI-powered Knowledge Management Software

Table of Contents

Empolis Industrial Knowledge - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

Empolis Industrial Knowledge overview

What is Empolis Industrial Knowledge?

As standard SaaS software, Empolis Industrial Knowledge is as versatile as the numerous application scenarios of our 300+ industrial customers: AI-based knowledge management, integrative SaaS solution, and central knowledge hub from engineering to production to service. Create real added value with digitized expertise!

This software can do more than just digitize and structure your business know-how. It is the central data hub and engine for the digitization of processes along the entire value chain.

*formerly known as Empolis Service Express

Starting price

500usage based /
per month

Alternatives

with better value for money

Empolis Industrial Knowledge’s user interface

Ease of use rating:

Empolis Industrial Knowledge reviews

Overall rating

4.7

/5

14

Positive reviews

93

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.93/10
Rating distribution

5

4

3

2

1

10

4

0

0

0

Who uses Empolis Industrial Knowledge?

Based on 14 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Information Technology and Services
Machinery
Medical Devices
Electrical/Electronic Manufacturing
Others

Use cases

Customer Service
Knowledge Management

Empolis Industrial Knowledge's key features

Most critical features, based on insights from Empolis Industrial Knowledge users:

Content management

All Empolis Industrial Knowledge features

Features rating:

Activity dashboard
Activity tracking
AI copilot
Alerts/Notifications
API
Catalog management
Chatbot
Collaboration tools
Commenting/Notes
Communication management
Content library
Content management
Customizable branding
Customizable fields
Customizable reports
Customizable templates
Dashboard
Data import/export
Decision support
Discussions/Forums
Document storage
Drag & drop
Drag & drop editor
Feedback management
Full text search
Knowledge base management
Knowledge management
Live chat
Mobile interface
Multi-Language
Online Forums
Pre-built templates
Reporting/Analytics
Reporting & statistics
Rich text editor
Self service portal
Single sign on
Tagging
Templates
Text editing
Third-Party integrations
User management
Website integration
Widgets
Wiki
WYSIWYG editor

Empolis Industrial Knowledge alternatives

Empolis Industrial Knowledge logo

Starting from

500

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Guru logo

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Connecteam logo
visit website

Starting from

29

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Confluence logo

Starting from

5.42

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Empolis Industrial Knowledge pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Essential

500

Per month

Features included:

  • 2 Power Users
  • Intelligent search & intelligent portal
  • Expert Knowledge
  • Knowledge Forge
  • Expert Dialog
  • Community & Team Knowledge
  • Mobile App
  • API
  • English & German

Advanced

1,500

Per month

Features included:

  • 5 Power Users
  • Intelligent search & intelligent portal
  • Expert Knowledge
  • Knowledge Forge
  • Expert Dialog
  • Mobile App
  • Community & Team Knowledge

Professional

3,000

Per month

Features included:

  • 20 Power Users
  • Intelligent search & intelligent portal
  • Expert Knowledge
  • Knowledge Forge
  • Expert Dialog
  • Community & Team Knowledge
  • Mobile App
  • API

Enterprise

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • SSO Login
  • OCR integration
  • Cloud Extensions

User opinions about Empolis Industrial Knowledge price and value

Value for money rating:

Empolis Industrial Knowledge support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Phone Support
Knowledge Base
FAQs/Forum
Email/Help Desk
24/7 (Live rep)

Training options

Webinars
In Person
Documentation
Live Online
Videos

Empolis Industrial Knowledge FAQs

Q. Who are the typical users of Empolis Industrial Knowledge?

Empolis Industrial Knowledge has the following typical customers:
Small Business, Large Enterprises, Freelancers, Mid-size Business

These products have better value for money


Q. Does Empolis Industrial Knowledge support mobile devices?

Empolis Industrial Knowledge supports the following devices:
Android, iPhone, iPad


Q. What level of support does Empolis Industrial Knowledge offer?

Empolis Industrial Knowledge offers the following support options:
Chat, Phone Support, Knowledge Base, FAQs/Forum, Email/Help Desk, 24/7 (Live rep)

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