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Firefish Logo

The Recruitment CRM that accelerates data-driven growth.

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Firefish - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Firefish overview

Based on 291 verified user reviews

What is Firefish?

Firefish is a recruiting tool with key features that include candidate management, applicant tracking, job posting, and more.

Who uses Firefish?

By industry, Firefish reviewers are most commonly professionals in staffing and recruiting (42%). The most frequent use case for Firefish cited by reviewers is recruiting (73% of reviewers).

What are the most popular integrations for Firefish?

The Firefish integration most frequently cited by reviewers is Microsoft Outlook, an email management product rated 4.8 out of 5 for its integration with Firefish.

Starting price

80per user /
per month

Alternatives

with better value for money


Pros & Cons

Client and Candidate Management

Features

Email

Candidate Search

Advertising

Firefish’s user interface

Ease of use rating:

Firefish pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(1)
3-4(98)
5(192)

What do users say about Firefish?

Firefish is a recruiting tool with key features that include candidate management, applicant tracking, job posting, and more.

Select to learn more


Who uses Firefish?

Based on 291 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Staffing and Recruiting
Information Technology and Services
Construction
Human Resources
Others

Use cases

Recruiting
CRM
Recruiting Agency
Applicant Tracking
Talent Management

Firefish's key features

GetApp's analysis of 63 verified user reviews collected between July 2021 and June 2023 identifies Firefish' most critical features and summarizes user sentiment about those features.

Candidate management

Reviewers appreciate Firefish's Candidate Management capabilities. They report the ease of managing candidates, with capabilities like integrated SMS service, clickable phone numbers, and the ability to link Outlook emails to profiles. Users find it helpful that candidates can update their own profiles, saving time. They also value the categorization and reminder functions, and the ability to track candidate stages and history. Some users mention the need for more categories and WhatsApp integration. Of the 23 Firefish users who gave detailed accounts of their use of Candidate Management, 100% rated this feature as important or highly important.


Applicant tracking

Reviewers highlight Firefish's Applicant Tracking capabilities. They find it easy to track candidates through different stages, set reminders, and see the source of applications. Users appreciate the clear visibility of applicant stages and the helpful notes capability. They report that the system is user-friendly and efficient, helping them stay organized. Some users mention that the talent pools need more functionality and find moving candidates from adverts to jobs a bit clunky. Of the 27 Firefish users who gave detailed accounts of their use of Applicant Tracking, 96% rated this feature as important or highly important.


Job posting

Reviewers indicate that Firefish's Job Posting capabilities save time and are easy to use. They appreciate the integration with job boards and social media, allowing for seamless posting and management of responses. Users find the process simple and intuitive, with helpful SEO capabilities for advert visibility. They mention the ability to post to multiple sites and the ease of use. Some users note the lack of integration with Indeed and suggest improvements for posting on multiple platforms. Of the 38 Firefish users who gave detailed accounts of their use of Job Posting, 89% rated this feature as important or highly important.


All Firefish features

Features rating:

Access controls/permissions
Activity dashboard
Activity tracking
Ad hoc reporting
Alerts/Notifications
API
Application management
Background screening
Billing & invoicing
Boolean search
Budgeting/Forecasting
Built-in ATS
Calendar management
Campaign analytics
Campaign management
Candidate profiles
Candidate tracking
Careers page
Collaboration tools
Commenting/Notes
Competitive analysis
Compliance management
Compliance tracking
Contact database
Contact management
Content management
CRM
CRM integration
Customizable branding
Customizable fields
Customizable forms
Customizable reports
Customizable templates
Dashboard
Dashboard creation
Data connectors
Data import/export
Data synchronization
Data visualization
Document storage
Drag & drop
Email management
Email marketing
Email templates
Exception Reporting
Forecasting
For recruiting agencies
Full text search
Functions/Calculations
Graphical data presentation
Interaction tracking
Interview management
Interview scheduling
Job Application Management
Job board
Job management
Job requisition
Job tracking
KPI monitoring
Lead capture
Lead management
Marketing automation
Mobile access
Mobile dashboards
Multi-Channel marketing
Multi-Currency
Multiple data sources
Onboarding
Opportunity management
Performance management
Performance metrics
Pipeline management
Pipeline reports
Private dashboards
Real-Time analytics
Real-Time data
Real-Time notifications
Real-Time reporting
Recruiting firms
Recruitment management
Reference checking
Reminders
Reporting/Analytics
Reporting & statistics
Resume database
Resume parsing
Resume search
Resume storage
Sales pipeline management
Sales reports
Sales trend analysis
Scorecards
Search/Filter
Segmentation
Self service portal
Single page view
SMS messaging
Social media integration
Social recruiting
Statistical analysis
Status tracking
Tagging
Talent acquisition
Task management
Territory management
Third-Party integrations
Trend analysis
Visual analytics
Widgets
Workflow management

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Firefish pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Basic

80

/user

Per month

Features included:

  • Apply Online
  • Direct Apply
  • Job Board Multi-Posting
  • Job Workflow (ATS)
  • Potential Matches
  • Standard Reports and KPI Reporting

Professional

90

/user

Per month

Features included:

  • Apply Online
  • CMS
  • Direct Apply
  • Interview Management
  • Job Board Multi-Posting
  • Job Workflow (ATS)
  • Potential Matches
  • Social Recruitment
  • Standard Reports and KPI Reporting

Enterprise

105

/user

Per month

Features included:

  • Apply Online
  • CMS
  • Direct Apply
  • Interview Management
  • Job Board Multi-Posting
  • Job Workflow (ATS)
  • Potential Matches
  • Social Recruitment
  • Standard Reports and KPI Reporting

User opinions about Firefish price and value

Value for money rating:

To see what individual users think of Firefish's price and value, check out the review snippets below.

“They are always on hand to give you demos on their new features and improvements which is brilliant. If you have an idea this is also taken on board and sometimes it gets implemented too. ”
Verified reviewer profile picture

Yvonne M.

CEO

“A new report is needed to be built in report builder which can be time consuming.”
ZM

Zoe M.

Operations

Firefish integrations (12)

Integrations rated by users

We looked at 291 user reviews to identify which products are mentioned as Firefish integrations and how users feel about them.

Integration rating: 4.6 (17)

All the emails related to a project or talent management goes right into Monday.com. It's great

Scheduling of appointments.

PD

Patricia D.

Manager Business Administration

1/2

Integration rating: 3.5 (8)

Integration rating: 4.7 (7)

merged to Word. For many clients I setup what I call a 3-D merge. Where it would first merge which documents, then merge contact information into the selected documents. A really great thing.

MR

Micky R.

Operations Manager

Gmail logo
Gmail

Integration rating: 4.3 (4)

Bulk Mail and contact histories

KE

Katie E.

Director of Operations

Integration rating: 4.0 (2)

It takes it from a two-step process in Canva to a one-step process.

Verified reviewer profile picture

Ray L.

Founder

Integration rating: 5.0 (2)

Firefish customer support

What do users say about Firefish customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Firefish customer support.

Widely noted by reviewers, Firefish's support team is highly responsive, often resolving queries quickly and efficiently.

A significant portion of users praise the team's friendliness and professionalism, making support interactions pleasant and approachable.

Common user feedback highlights that support goes the extra mile, offering tailored solutions and follow-ups to ensure satisfaction.

The majority of users appreciate the multiple support channels, including webinars, voice calls, and blogs, which aid in training and troubleshooting.

Support options

Faqs/forum
Phone support
Email/help desk
Chat
Knowledge base

Training options

Videos
Live online
In person
Webinars
Documentation

To see what individual users say about Firefish's customer support, check out the review snippets below.

“Support is first class, the system is regularly developed for new features, the team always goes the extra mile to make sure we're OK if we hit a snag, although I have to say that's rare. ”

SB

Sue B.

Managing Director

“The software is great, but anytime we have had an issue pf query the helpdesk team are super reactive and there to help, so the customer service is absolutely excellent too.”

KA

Katie A.

Director

Firefish FAQs

Q. Who are the typical users of Firefish?

Firefish has the following typical customers:
Large Enterprises, Small Business, Mid-size Business, Freelancers

These products have better value for money


Q. What is Firefish used for?

Accelerating profitable growth requires a recruitment CRM that provides decision-speed data from billing to boardroom. Maximising profitability by promoting a CRM-first strategy that increases revenue per recruiter through an enriched and engaged database, admin automation and increased recruiter engagement. Agency leaders require insight into the effectiveness of activities, channels, and performance in real-time. Providing real-time insights that enable agencies to reduce operational costs. Firefish is the recruitment CRM that puts data at the heart of your recruitment agency. Accelerating profitable growth for the recruitment agencies of tomorrow.


Q. Does Firefish support mobile devices?

Firefish supports the following devices:
Android, iPhone, iPad


Q. What level of support does Firefish offer?

Firefish offers the following support options:
FAQs/Forum, Phone Support, Email/Help Desk, Chat, Knowledge Base

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