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Freshteam
5
105
4
81
3
20
2
1
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The smart HR software for growing businesses
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Freshteam - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Freshteam overview
Based on 209 verified user reviews
What is Freshteam?
Freshteam is a recruiting program with key features that include candidate tracking, candidate profiles, candidate management, employee database, job posting, and more.
Who uses Freshteam?
By industry, Freshteam reviewers are most commonly professionals in information technology and services (20%). The most frequent use case for Freshteam cited by reviewers is recruiting (70% of reviewers).
What do users say about Freshteam pricing?
Most reviewers indicate Freshteam delivers strong value for money, especially for startups using the free version. Some reviewers feel paid plans become expensive for small organizations, and they note limitations in the free tier.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Employee Management
Hiring
Recruitment Process
Email Features
Slow and unresponsive support
Freshteam’s user interface
Freshteam pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.4
Features
4.2
Ease of use
4.3
Customer support
4.1
Reviews sentiment
What do users say about Freshteam?
Freshteam is a recruiting program with key features that include candidate tracking, candidate profiles, candidate management, employee database, job posting, and more.
Select to learn more
Who uses Freshteam?
Based on 209 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Freshteam's key features
GetApp's analysis of 56 verified user reviews collected between July 2021 and September 2023 identifies Freshteam's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Freshteam's candidate management capabilities. They report that it is easy to track existing and past candidates, refer to their individual histories, and view profiles. They find the customizable stages and Kanban board helpful for moving candidates through different stages. Users also highlight the ease of adding candidates and using filters. However, some reviewers mention a desire for more customization options and the ability to print candidate information. Of the 17 Freshteam users who gave detailed accounts of their use of Candidate Management, 88% rated this feature as important or highly important.
Rajesh B.
Founder
Sérgio P.
CEO
Sushmita R.
HR Executive
Spencer J.
HR Director
Reviewers indicate that Freshteam's candidate tracking capabilities are valuable for monitoring candidates' progress through the recruitment process. They appreciate the ability for panel members to add feedback and comments, and the integration with LinkedIn and Naukri. Users find the timely notifications and automation helpful for managing high volumes of applicants. However, some mention issues with filter settings resetting. Overall, they feel it makes the recruitment process smooth and easy to follow. Of the 25 Freshteam users who gave detailed accounts of their use of Candidate Tracking, 88% rated this feature as important or highly important.
See related user reviews
Tara D.
Marketing Manager
Christian l.
Full Stack Developer
Vivek J.
Director
Janhavi G.
HRMT
Users report that Freshteam's job posting capabilities are easy to use and highly customizable. They highlight the ability to integrate with multiple job boards like LinkedIn and Indeed, which helps attract the right talent. Reviewers appreciate the ease of creating, editing, and duplicating job postings, as well as the ability to manage job portals centrally. Some users mention challenges with initial setup and a desire for more formatting options, but overall, they find it helpful for extending reach and visibility. Of the 34 Freshteam users who gave detailed accounts of their use of Job Posting, 85% rated this feature as important or highly important.
See related user reviews
Roshni S.
Head People & Culture
Ishaan G.
Product Marketing Manager
Sushmita R.
HR Executive
James K.
Director
All Freshteam features
Features rating:
Freshteam alternatives
Freshteam
Starting from
1.2
/user
Per month
Paylocity
Starting from
No pricing info
Rippling
Starting from
8
/user
Per month
Connecteam
Starting from
29
Per month
Freshteam pricing
Pricing plans
Pricing details:
User opinions about Freshteam price and value
Value for money rating:
To see what individual users think of Freshteam's price and value, check out the review snippets below.
Claire B.
Ops Director
Claire B.
Ops Director
Freshteam integrations (10)
Integrations rated by users
We looked at 209 user reviews to identify which products are mentioned as Freshteam integrations and how users feel about them.
Integration rating: 5.0 (5)
“I need my statuses updated when I am in meetings”
Dorle L.
Global Payroll Administrator
Integration rating: 5.0 (4)
“It takes it from a two-step process in Canva to a one-step process.”
Ray L.
Founder
Integration rating: 5.0 (4)
Integration rating: 5.0 (3)
Integration rating: 5.0 (2)
“See previous comments regarding assessment”
Jan H.
Managing Consultant
Integration rating: 5.0 (2)
Freshteam customer support
What do users say about Freshteam customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Freshteam customer support.
A number of users found Freshteam's customer support highly responsive, professional, and quick to resolve issues.
Multiple users appreciated the helpfulness and availability of support, often feeling well cared for during interactions.
A fair number of users experienced slow or delayed responses from customer support, sometimes waiting days for resolutions.
Multiple users reported unresolved issues, lack of follow-up, and difficulty accessing consistent or dedicated support.
Support options
Training options
To see what individual users say about Freshteam's customer support, check out the review snippets below.
“Freshteam was exactly what we were looking for: a cost-effective ATS that provides the most useful features and with top tier customer support.”
Caitlin B.
People Operations Manager
“Oh, and the support team is really quick and responsive whenever I had any questions.”
Katarzyna W.
Technical Support Specialist
“Support is worst i have ever seen, Each time have to wait like days to proper resolution not like the other companies who has on the spot on live chat resolution which you must improve.”
Manish K.
CEO
Freshteam FAQs
Freshteam is the perfect HR software for growing business. With Freshteam, you can attract, hire and onboard new hires, offboard exiting employees, manage employee information and time off - all in one place. Freshteam helps attract top talent through various channels - a quickly creatable career site, integration with multiple free and premium job boards, and social media channels. The software also has the ability to listen to emails making it easy for you to recognize emails from job boards or vendors to add them to the candidate base. Once the candidates are in, the recruiting team can collaborate with hiring managers and screen and interview them, share feedback and leave notes for each other, hire and roll out offers to the best candidates. Freshteam enables HR to onboard new hires even before day one - whether it’s getting forms filled, documents signed or handing out handbooks, you can do it over Freshteam in a few clicks. It also allows you the ability to create a onboarding task list and assign it to respective people. You can gather all the necessary information and create employee profiles (which flesh out into a directory), manage access permissions to employee information and documents etc. The HR software also takes complete care of employee time off, employee and manager self service for employees to raise requests, manager approval workflows, time off reports for teams and the whole organization that give a quick view into upcoming leaves, absenteeism trends and more. The Android and iOS apps enable to carry out important actions on the go. Freshteam is part of the Freshworks product family, whose products include Freshdesk Customer Support Software, Freshservice IT Service Management Software, Freshsales CRM Software etc. – with more than 150000 businesses worldwide, including Cisco, Honda, 3M, The Atlantic, and QuizUp.
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