getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

icomm Logo

The omnichannel data based platform with MKT automation

Table of Contents

icomm - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

icomm overview

What is icomm?

icomm is a prominent marketing automation platform that enables businesses to connect with customers across multiple touchpoints, including online and in-store. With native connectors for popular e-commerce platforms like vtex, magento, prestashop, shopify, and meta, icomm ensures seamless integration.

icomm serves over 1500 customers worldwide and offers essential tools such as Email Marketing, Personalized Transactional Sending, Notifications Hub, AI-driven Commerce Personalization, Dynamic Segmentation, RFM methodology, CX & NPS Surveys, and Full Funnel campaigns.

By utilizing icomm, businesses can create personalized and valuable communications tailored for different customer segments and impact them throughout their digital ecosystem. Drive your business forward by harnessing the power of omnichannel marketing and maximizing your return on investment.

Starting price


Alternatives

with better value for money

icomm reviews

Overall rating

4.7

/5

34

Positive reviews

94

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.94/10
Rating distribution

5

4

3

2

1

26

7

1

0

0

Who uses icomm?

Based on 34 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Apparel & Fashion
Retail
Marketing and Advertising
Entertainment
Others

Use cases

Email Marketing
Marketing Automation
Customer Journey Mapping Tools

icomm's key features

Most critical features, based on insights from icomm users:

Customer segmentation
Customer experience management
Data import/export

All icomm features

Features rating:

A/B testing
Action management
Activity dashboard
Activity tracking
API
Audience targeting
Autoresponders
Behavioral analytics
Behavior tracking
Campaign analytics
Campaign management
Campaign scheduling
CAN-SPAM compliance
Click tracking
Communication management
Contact management
Conversion tracking
CRM
Customer database
Customer experience management
Customer journey mapping
Customer profiles
Customer segmentation
Customer surveys
Customer touchpoints
Customizable branding
Customizable ctas
Customizable fields
Customizable forms
Customizable reports
Customizable templates
Data import/export
Data visualization
Diagramming
Drag & drop
Drip campaigns
Dynamic content
Email campaign management
Email marketing
Email sequences
Email tracking
Engagement tracking
Event triggered actions
GDPR compliance
Generative ai
HTML editor
Image library
Landing pages/web forms
Lead capture
Lead generation
Lead management
Lead qualification
List management
Marketing automation
Mobile optimization
Multi-Campaign
Multi-Channel communication
Multi-Channel marketing
Multi-Language
Multivariate testing
Newsletter management
Performance metrics
Personalization
Predictive analytics
Preview functionality
Process/Workflow automation
Product recommendations
Real-Time analytics
Real-Time data
Real-Time notifications
Reporting/Analytics
Reporting & statistics
ROI tracking
Sales analytics
Segmentation
Single sign on
SMS marketing
Social marketing
Subscriber management
Surveys & feedback
Template management
Third-Party integrations
Visual analytics
Website analytics
Website visitor tracking
Workflow management
WYSIWYG editor

icomm alternatives

icomm logo

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Gmail logo

Starting from

Free

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Brevo logo

Starting from

9

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Mailchimp logo

Starting from

13

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

icomm integrations (11)

Integrations rated by users

We looked at 34 user reviews to identify which products are mentioned as icomm integrations and how users feel about them.

VTEX logo
VTEX

Integration rating: 4.0 (2)

Funciona muy bien. Los clientes VTEX son de alto nivel, y usando Connectif han logrado grandes resultados.

Verified reviewer profile picture

Juan S.

Head of Revops

WooCommerce logo
WooCommerce

Integration rating: 4.0 (1)

Customers and administrators alike expect prompt notifications and Mailgun does that at a fraction of the cost of their competitors. I wish all our eCommerce clients would use Mailgun!

Turn any site into a shop in minutes

BW

Benjamin W.

Lead Engineer and General Manager

1/2
Octopus CRM logo
Octopus CRM

Integration rating: 4.0 (1)

we can't run our online without

Enviando mails de aviso sobre reclamos y respuestas

SM

Stacey M.

Buyer and Manager

1/2
PrestaShop logo
PrestaShop

Integration rating: 4.0 (1)

Prestashop est connecté au PIM via l'API pour la création et la mise à jour de nos données produits.

JT

Jonathan T.

Analyste Programmeur

icomm support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Chat
Knowledge Base
Email/Help Desk
FAQs/Forum
Phone Support

Training options

In Person
Live Online
Webinars
Documentation
Videos

icomm FAQs

Q. Who are the typical users of icomm?

icomm has the following typical customers:
Small Business, Mid-size Business, Large Enterprises

These products have better value for money


Q. What level of support does icomm offer?

icomm offers the following support options:
24/7 (Live rep), Chat, Knowledge Base, Email/Help Desk, FAQs/Forum, Phone Support

Related categories