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iContact
5
360
4
185
3
50
2
6
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Email marketing , automation, and landing page software
Table of Contents
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iContact - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
iContact overview
Based on 603 verified user reviews
What is iContact?
Reviews for iContact come from a wide variety of industries, including marketing and advertising (8% of reviewers), non-profit organization management (6%), and computer software (4%). The most frequent use case for iContact cited by reviewers is email marketing (87% of reviewers).
What do users say about iContact pricing?
Some reviewers find iContact affordable and appreciate its reasonable pricing, especially for nonprofits and high-volume needs. However, some users say it is more expensive than competitors, and they report frustration with limited entry-level features and extra charges.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Email Marketing
Email Sending
Email Campaigns
Pricing
Bugs and Issues
Formatting and editor frustrations
iContact’s user interface
iContact pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.4
Features
4.3
Ease of use
4.4
Customer support
4.6
Reviews sentiment
What do users say about iContact?
Reviews for iContact come from a wide variety of industries, including marketing and advertising (8% of reviewers), non-profit organization management (6%), and computer software (4%). The most frequent use case for iContact cited by reviewers is email marketing (87% of reviewers).
Select to learn more
Who uses iContact?
Based on 603 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
iContact's key features
Most critical features, based on insights from iContact users:
All iContact features
Features rating:
iContact alternatives
iContact
Starting from
14
Per month
Brevo
Starting from
9
Per month
Mailchimp
Starting from
13
Per month
Gmail
Starting from
Free
iContact pricing
Starting from
14
Per month
Flat Rate
User opinions about iContact price and value
Value for money rating:
Of 57 reviews that provide robust commentary on iContact's price and value, mention it in a positive light.
Some reviewers find iContact affordable and appreciate its reasonable pricing, especially for organizations with growing contact lists or those seeking a cost-effective alternative to other platforms. They say the software offers good value for money, with a feature set that matches or exceeds their expectations for the price. Some users report that iContact is easy to use and that its pricing is fair compared to similar products, particularly highlighting special nonprofit rates and affordability for student or outreach programs. Reviewers appreciate that the platform is economical for higher-volume needs and that its functionality justifies the cost for many use cases.
However, some users say iContact is more expensive than competitors, particularly for businesses with small lists or limited budgets. They indicate that entry-level plans lack certain key features, and scaling up contact lists or accessing additional functionalities often requires moving to higher-priced tiers. Some reviewers feel the absence of a robust free plan or free trial limits their ability to assess value before committing. Users think the cost can increase significantly as needs grow, and some report frustration with extra charges for features or plan upgrades. Reviewers also mention that other platforms may offer better pricing or more generous free options.
, and
iContact integrations (52)
Integrations rated by users
We looked at 603 user reviews to identify which products are mentioned as iContact integrations and how users feel about them.
Integration rating: 5.0 (5)
Integration rating: 5.0 (4)
“Was important in the past, but the internal WIX event software has taken over. Eventbrite's costs continue to go up as well.”
Steve P.
Owner
Integration rating: 4.5 (3)
“Integration with WooCommerce is important because it allows flexible payment options in online stores. It works well with PayPal and supports different types of businesses. It also gives more control over how payments are set up.”
“Easy integration across the platform”
Hana Ř.
Leader of Inventory
Integration rating: 5.0 (3)
Integration rating: 5.0 (3)
“Scheduled clients are added automatically to MailChimp.”
Stuart M.
Head Teacher
Integration rating: 5.0 (3)
iContact customer support
What do users say about iContact customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of iContact customer support.
Widespread user sentiment highlights iContact's customer support as responsive, knowledgeable, and consistently helpful.
A significant portion of users appreciate having dedicated reps or advisors who provide personalized assistance and advice.
Frequently reported by users, support is easy to reach via phone, chat, or email, with quick response times and real solutions.
A large number of users value the proactive approach of support staff, who not only solve issues but also offer strategic guidance.
Support options
Training options
To see what individual users say about iContact's customer support, check out the review snippets below.
“Customer contact support, working remotely, not that very interested in helping.”
Var S.
Vice President, Sales and Marketing
iContact FAQs
iContact serves any size business and allows for the creation of email newsletters, email automatons , and landing pages. The application comes with various features a business needs in order to grow their customer list and successfully reach inboxes. When creating a message, users can choose between one of iContact’s predefined templates or build a unique message using HTML. iContact offers tools to manage a growing email list that includes subscription management, bulk subscriber upload, and a drag-and-drop sign-up form builder. Other features include SpamcheckTM, a review system that ensures every email reaches the inbox. The reports feature tracks messages in real-time and allows users to quickly view marketing results in action, from big picture tracking, to individual click behavior.
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