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Loom
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Video making solution facilitating workplace communication
Table of Contents
Loom - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: January 2026
Loom overview


Based on 513 verified user reviews
What is Loom?
Loom is a screen recording solution offering key features such as video creation, screen recording, audio capture, file sharing, and video editing, among others.
Who uses Loom?
Reviews for Loom come from a wide variety of industries, including Marketing and Advertising (13% of reviewers), Computer Software (13%), and Information Technology and Services (10%). The most frequent use case for Loom cited by reviewers is screen recording (86% of reviewers).
What do users say about Loom pricing?
Most users consider Loom to offer good value for money, especially appreciating the free version and affordable pro pricing. Some users report frustration with the free version's limitations and feel premium benefits are minimal for the price.
What are the most popular integrations for Loom?
The Loom integrations most frequently cited by reviewers are: Slack (a team communication product rated 4.9 out of 5 for its integration with Loom) and Gmail (an email management product, 5.0).
Starting price
per month
Pros & Cons
Capture
Production
Distribution
Stability
Accessibility
Responsiveness
Loom’s user interface
Loom pros, cons and reviews insights


To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.5
Ease of use
4.7
Customer support
4.4
Reviews sentiment
What do users say about Loom?
Users report Loom makes screen recording, video creation, and tutorial sharing fast and intuitive, with easy-to-use controls and a straightforward interface. They find it helpful for team collaboration, remote training, and providing feedback, especially since videos can be shared instantly via links and stored in the cloud for easy access. They appreciate its versatility for both professional and educational purposes.
Some say the free version’s five-minute recording limit and basic editing features feel restrictive, and they encounter occasional bugs or glitches. They mention that advanced editing and customization options are limited compared to other platforms.
Select to learn more
Who uses Loom?
Based on 513 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Loom's key features
GetApp's analysis of 105 verified user reviews collected between July 2021 and January 2025 identifies Loom's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Loom's video creation capabilities for their simplicity and user-friendliness. They find it easy to record their screen, webcam, or both simultaneously, and value the ability to add annotations and effects. Users report that Loom is effective for internal and external communication, training, and tutorials. They highlight the quick setup and sharing process, noting that videos can be created and shared with just a few clicks. Some users mention limitations in the free version, such as a 5-minute recording limit. Of the 42 Loom users who gave detailed accounts of their use of Video Creation, 100% rated this feature as important or highly important.

Favour N.
CEO

Osmond E.
Data Analyst
Reviewers indicate that Loom's screen recording feature is highly useful for creating tutorials, demos, and presentations. They appreciate the ability to record the entire screen or specific tabs, and the option to include a webcam feed. Users find the interface intuitive and the recording quality excellent. They say it enhances productivity and communication, allowing for clear and concise explanations. Some users mention occasional technical issues, but overall, they find it an essential tool for remote work and training. Of the 67 Loom users who gave detailed accounts of their use of Screen Recording, 99% rated this feature as important or highly important.
See related user reviews
Elsa B.
Founder
Yoselin T.
Customer Support
Users report that Loom's audio capture feature is effective for recording clear and high-quality audio alongside video. They appreciate the ability to use different audio interfaces and microphones, which enhances the overall recording quality. Reviewers find it convenient for creating instructional videos and providing feedback. They highlight the seamless integration of audio and video, and the AI's ability to reduce background noise. Some users suggest improvements for standalone audio recording, but overall, they are satisfied with the audio capture capabilities. Of the 44 Loom users who gave detailed accounts of their use of Audio Capture, 95% rated this feature as important or highly important.

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Jordan M.
Sole Proprietor

Eric R.
Data Analyst
Reviewers feel that Loom's file sharing capabilities are convenient and efficient. They appreciate the ease of sharing videos via links, which simplifies collaboration and communication. Users mention the ability to track views and set expiration dates on shared files, which helps in managing access. They find it useful for sharing instructional videos and project updates with team members and clients. Some users highlight the integration with other platforms, making it easy to embed videos in emails and documents. Of the 33 Loom users who gave detailed accounts of their use of File Sharing, 94% rated this feature as important or highly important.
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Llana M.
Online Instructor
Lucien H.
VP of GTM
Reviewers indicate that Loom's screen capture feature is versatile and easy to use. They appreciate the ability to capture the entire screen or specific areas, which is helpful for creating instructional content and highlighting key points. Users find the quality of the captured images to be high, with no blurring even when switching screens. They mention the integration with Google Chrome and the option to download or share screenshots via links. Some users note occasional upload issues, but overall, they find the capability reliable. Of the 41 Loom users who gave detailed accounts of their use of Screen Capture, 90% rated this feature as important or highly important.
See related user reviews
Kit S.
Resulter
Rachel C.
Customer Support Lead
Reviewers highlight the simplicity and user-friendliness of Loom's video editing tools. They appreciate the ability to trim, clip, and combine video segments, as well as add text, music, and graphics. Users find these editing capabilities helpful for refining and improving their videos without needing additional software. They mention that the editing tools are easy to find and use, making the process efficient. Some users feel the editing capabilities are limited, but overall, they find them sufficient for basic video editing needs. Of the 37 Loom users who gave detailed accounts of their use of Video Editing, 78% rated this feature as important or highly important.

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Benson M.
Data Analyst

Maricarmen d.
Strategic Designer
All Loom features
Features rating:
Loom awards
Loom alternatives
Loom pricing
Pricing plans
Pricing details:
User opinions about Loom price and value
Value for money rating:
Of 71 reviews that provide robust commentary on Loom's price and value, 75% mention it in a positive light.
Most users consider Loom to offer good value for money, especially appreciating the availability of a free version that allows users to record videos up to 5 minutes. They find this limitation helps keep information concise and is often sufficient for many use cases. Reviewers appreciate the ability to test the pro version through a free trial, which helps them make an informed decision before committing to a paid plan. They also find the pricing of the pro version acceptable and affordable compared to other platforms, noting that it includes additional features and storage capacity.
Some users report that the free version's limitations, such as the 5-minute recording cap and restricted storage, can be frustrating, especially for heavy users. They feel that the transition from the free to the paid version offers minimal additional benefits aside from extended recording time and storage. Some reviewers also mention that the cost of the premium version can be relatively high compared to alternatives, making it less attractive for those on a tight budget. Despite these drawbacks, many users still find Loom to be a valuable tool that fits within their budget and meets their basic needs for screen recording.
, and
To see what individual users think of Loom's cost and value, check out the review excerpts below.
Loom integrations (39)
Integrations rated by users
We looked at 513 user reviews to identify which products are mentioned as Loom integrations and how users feel about them.
Integration rating: 4.9 (11)
“Adding videos to your project and let your team comment on them can help everything to stay on the same page.”
“My new hires have been able to check my loom links on slack to guide themselves with tutorials I've recorded.”
“Because, It's often easier for me to say what I mean rather than write it out”

Miguel D.
Desarrollo de nuevos negocios
Integration rating: 4.9 (8)
“Ive added loom links on my email campaigns so customers can check our sales demo.”
Daniel J.
Digital Sales Representative
Integration rating: 5.0 (4)
“It worked great til they decided not to work with them as a free option with Trainual. But it is good enough we bought Loom also.”
Chris G.
COO
Integration rating: 5.0 (2)
“Being able to share your videos directly with Asana and your team saves a lot of time and improves engagement.”

Miguel D.
Desarrollo de nuevos negocios
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Loom support options
Typical customers
Platforms supported
Support options
Training options
Loom FAQs
Loom has the following pricing plans:
Starting from: $12.50/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)
Q. What is Loom used for?
Loom is a video making solution designed to help businesses facilitate workplace communication through video or screen recording capabilities. It allows users to utilize the web interface to capture screens or record front-facing camera videos and share them via a link with stakeholders. Key features of Loom include online video sharing, customizable branding, encryption, collaboration, commenting, and animation previews. Designed for engineering, sales, customer success, leadership, and customer support teams, Loom allows users to duplicate or trim video copies, send personalized videos, and receive notifications for every view. Plus, it allows teams to enable "do not disturb" mode whilst recording on Mac devices, in order to avoid unnecessary interruptions. Loom can either be deployed on-premise or hosted in the cloud. It enables teams to gather content in a library and share specific videos with groups of people by creating public folders or providing limited access using password protection. It facilitates integration with Gmail, Zendesk, Slack, Embedly and more.
Q. Who are the typical users of Loom?
Loom has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does Loom support?
Loom supports the following languages:
English
Q. Does Loom support mobile devices?
Loom supports the following devices:
Android, iPad, iPhone
Q. Does Loom offer an API?
No, Loom does not have an API available.
Q. What other apps does Loom integrate with?
Loom integrates with the following applications:
Dropbox Business, Gmail, Trello, Microsoft Teams, Slack, Intercom, Zendesk Suite
Q. What level of support does Loom offer?
Loom offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Chat, 24/7 (Live rep)

























