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Mailjet
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Marketing Email, Transactional Email, Transactional SMS
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Mailjet - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: December 2025
Mailjet overview
What is Mailjet?
With GDPR-compliant infrastructure and proven deliverability, Mailjet is the best Email Marketing Software & Email API for Teams. Marketers design, deliver, and automate email newsletters and automations, while developers power high-volume transactional email via robust APIs and SMTP relay. Collaborative editing, templates, and approval flows keep teams fast and consistent; advanced segmentation, A/B testing, and analytics drive growth with every send. Built in Europe with privacy-first hosting options, Mailjet helps you reach the inbox at scale without compromising compliance. Connect easily to your stack with native integrations for ecommerce, CRM, and data tools. More than 100,000 customers globally trust Mailjet to deliver critical messages and campaigns. Choose one platform that brings marketers and developers together.
Who uses Mailjet?
Reviews for Mailjet come from a wide variety of industries, including Information Technology and Services (15% of reviewers), Marketing and Advertising (12%), and Computer Software (9%). The most frequent use case for Mailjet cited by reviewers is email marketing (76% of reviewers).
What do users say about Mailjet pricing?
Most reviewers indicate that Mailjet offers good value for money, with clear, cost-effective pricing and a generous free plan. Some users report that higher-tier plans and SMS rates can be expensive, especially in certain regions.
Starting price
per month
Pros & Cons
Deliverability
Affordability
Templates
Responsiveness
Filtering
Latency
Mailjet’s user interface
Mailjet pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.2
Features
4.2
Ease of use
4.2
Customer support
3.9
Reviews sentiment
What do users say about Mailjet?
Users say Mailjet is reliable for sending both transactional and marketing emails, offering strong deliverability, useful analytics, and flexible templates. They find the platform easy to set up, cost-effective for various list sizes, and appreciate the intuitive interface and drag-and-drop editor for newsletters and campaigns. Many highlight the value of the free plan and the ability to manage multiple projects efficiently.
Reviewers indicate that customer support is often slow and difficult to reach, with some experiencing account suspensions and unresolved issues. They mention occasional bugs, limited advanced features, and challenges with campaign management or template customization.
Select to learn more
Who uses Mailjet?
Based on 450 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Mailjet's key features
Most critical features, based on insights from Mailjet users:
All Mailjet features
Features rating:
Mailjet awards
Mailjet alternatives
Mailjet
Starting from
17
Per month
Constant Contact
Starting from
12
Per month
Omnisend
Starting from
16
Per month
SendGrid
Starting from
15
Per month
Mailjet pricing
Pricing plans
Pricing details:
Custom
No pricing info
Features included:
- 1000 Email Address Verifications
- 100 Email Previews Per Month
- 10 Sub-Account
- 1 Dedicated IP
- 24/7/365 Support
- A/B Testing
- Activity Logs
- Advanced Email Editor
- Advanced Statistics
- Apis
- Blocklist Monitoring
- Content Analysis
- Dynamic Content
- Email Templates
- Integrations
- Marketing Automation
- No Mailjet Logo
- Online Customer Support
- Priority Support
- Segmentation
- SMTP Relay
- Unlimited Contacts
- Webhooks
User opinions about Mailjet price and value
Value for money rating:
Of 55 reviews that provide robust commentary on Mailjet's price and value, 85% mention it in a positive light.
Most reviewers indicate that Mailjet offers good value for money, especially for startups and small businesses. They appreciate the cost-effective pricing plans, including a generous free plan that is sufficient for small operations. Users find the pricing structure clear and transparent, with no hidden fees, and they value the ability to add more subscribers at a lower cost compared to other platforms. Some users report that the entry-level paid plan provides great value, and they appreciate the comprehensive features available even in the free version.
However, some users mention that Mailjet can be more expensive than other services, depending on the plan chosen. They also note that the free version's limits are reached quickly, and additional costs can accumulate unexpectedly. Some users find the SMS rates high, particularly for specific regions like India. Despite these concerns, most users feel that Mailjet's pricing is competitive and reasonable for the features and benefits provided.
, and
To see what individual users think of Mailjet's cost and value, check out the review excerpts below.
Simon K.
Founder / CEO
Mailjet integrations (196)
Integrations rated by users
We looked at 450 user reviews to identify which products are mentioned as Mailjet integrations and how users feel about them.
Integration rating: 5.0 (4)
“Ensures both transactional emails and newsletters are sent out with high reliability and low effort.”
Patrik K.
Freelancer
Integration rating: 4.5 (2)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 4.0 (1)
Integration rating: 4.0 (1)
Mailjet customer support
What do users say about Mailjet customer support?
Customer support rating:
We analyzed 93 verified user reviews to identify positive and negative aspects of Mailjet customer support.
A few users highlight that Mailjet's support team is friendly, knowledgeable, and resolves issues quickly when contacted.
Widespread user sentiment is that support response times are slow, often taking days or longer to address issues.
A significant portion of users report frustration with only ticket-based support, lacking phone or chat options for urgent needs.
Broad user base finds support inconsistent, with repetitive requests, unresolved problems, and lack of proactive communication.
Support options
Training options
To see what individual users say about Mailjet's customer support, check out the review snippets below.
“The straight forward and friendly user platform and the instant response by the support team for what ever question we have.”
Roy B.
COO
“Continually encountered slow response times from support with frequent crashes of the system and the inability to access our click through and other important data that is vital in supporting our sales efforts.”
Humaira P.
Marketing Director
“Support took many days to reply, despite promising a response within 24 hours. When asked about a refund so I could go elsewhere once the issue was determined to be on their end and had no fix in sight, they offered a joke of an amount.”
Bradley M.
Owner
Mailjet FAQs
Mailjet has the following pricing plans:
Starting from: $17.00/month
Pricing model: Free, Subscription, Open Source
Free Trial: Available | (No Credit Card required)
Q. What are the benefits of using Mailjet?
1- Improved deliverability
20% of the legitimate emails never make it to the inbox. Imagine the impact that it has on your ROI! If you want to optimize this by yourself, it's a full time job. So focus on the heart of your activity, where your added value is and let Mailjet handle all this for you.
2- Real-time
Your customers will no longer have to wait for your emails to reach them. Especially, think of all the transactional stuff: account confirmations, password resets, etc. If these emails take too much time to arrrive, it can hurt your reputation and make your client / prospect unhappy.
3- Scalability
No matter if you scale up or down, the system adapts and everything remains constant. That makes things much more simple!
4- In-depth, precise analytics
The guys of the marketing team no longer has to sollicitate the IT department to do their job. They get all the data they want in a few clicks. Who opened the emails? Who clicked? Where? When? How? Etc. The marketers will get all the answers they're looking for very easily.
5- Pay as you use
Save money and stop spending more than what you need! Forget about contract or engagements!
6- Forever-up-to-date
Stop trying to always catch up with ISP's recommendations. Lay back or
focus on what you're good at. Mailjet's algorithm is managing all this for you!
7- Stability
Stop running from one bug to the other. Start enjoying the smooth experience of the cloud end-user.
8- Productivity & Ease-of-use
No excuse, anyone can start designing and sending emails in a few minutes! Everything can be done quick and efficiently.
9- Security
Cloud emailing is more secured than locally based SMTP servers. These are often easy targets for hackers.
10- Ease of access
Anywhere, anytime. No matter where they are based, collaborators can follow up and closely manage their emailing.
Q. Who are the typical users of Mailjet?
Mailjet has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does Mailjet support?
Mailjet supports the following languages:
Danish, Dutch, English, French, German, Italian, Portuguese, Spanish, Swedish
Q. Does Mailjet offer an API?
Yes, Mailjet has an API available for use.
Q. What other apps does Mailjet integrate with?
Mailjet integrates with the following applications:
Vtiger CRM, Wufoo, ManyContacts, Capsule, HubSpot Marketing Hub, Sinch Engage, Drupal, Adobe Commerce, WooCommerce, PayPal, SimpleTix, Dropbox Business, Ortto, Zoho CRM, Insightly, Jira, Bullhorn ATS & CRM, FullContact, ActiveCampaign, Quickbase, Microsoft Azure, Calendly, Sumo, Webflow, Tally, PrestaShop, Zapier, Act!, Airtable, Google Workspace, Streak, ClickFunnels, Trello, Google Drive, OnceHub, Pipedrive, WordPress, Freshdesk, Contactually, Ontraport, Gravity Forms, Stripe, Jotform, Nutshell, SugarCRM, Close, Squarespace, Slack, PagerDuty, Typeform, Personizely, Netlify, Pipeliner CRM, Zendesk Sell, OnePageCRM, Eventbrite, Google Cloud, Meta for Business, Justuno, Highrise, Leadpages, monday.com, Workable, SurveyMonkey, Keap, Skyvia, Copper, Joomla, Marketo Engage, Asana, Podio, Salesforce Platform, Paperform, Lightspeed Retail, Evernote Teams, Lead Liaison, Intercom, BigCommerce, Shopify, Zendesk Suite
Q. What level of support does Mailjet offer?
Mailjet offers the following support options:
Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep)
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