Mailjet Pricing

The software is easy to use and I can prepare a "mailing" fairly quickly with templates that I've set up for various types of occasions. The price is very reasonable and the reports are fantastic. I'm able to reach my target markets better when I download the reports and track who opens and "clicks" through my messages.

Everything is great. I wish that there could be more templates for the emails to give me more "looks" when I do "mailings"

Picking a mail software is extremely stressful since most companies will charge you an arm and a leg when your list grows. Mailjet is the most value-driven software for medium-sized businesses.

If you want to segment at all, you have to upgrade to higher payment tiers. After testing their segment tiers, I wasn't too impressed by the options, so I downgraded it.

Ease of use A plethora of features Messages arrive to inbox (not spam) Good analytics Overall value is good

Mailjet limits your sending rate at first Some features could be more customizable (e.g. subscriber forms/widgets) Can be a bit complicated to add sender addresses and verify URLs

Mailjet has all funcionalities needed for sending transactional emails. Great backoffice application and EU based

Transactional confirmation API structure need some manual tricks to work with many domains and subaccount in an efficent way

simple interface and allows even a novice to create new companion. the simple design of the platform makes this software a must for any beginner

first the price of this software is quite high compared to the conqurence. email automation is only available to premium customers. domain connection problem.

The ability to design your own emails from a template or simply drop in HTML has been great for our company. The email builder is pretty easy to use and emails look decent across all mobile and desktop platforms.

We started using the workflow/automation feature when it was in its beta phase. We needed to be able to add a user into a contact list and then have emails sent automatically. Creating a workflow is incredibly tedious. I had all the emails I already wanted to use from when I previously had to manually send them to contact lists each day. But for some reason mailjet wouldn't let me use emails from my campaigns in the workflow. I had to recreate every single email as a template in the workflow/automation section to be able to add it to a new workflow. I was able to just copy and paste the HTML, but it was still such a time consuming process. If I could just drag and drop already used campaign emails into a workflow that would make so much more sense.

It is easy to get started with all the options and the best feature is to schedule the emailers. Also, the reports are good enough for normal email marketing.

There should be a feature to show the click heat map, that would be helpful is getting better insights on writing the emailer content and links etc.

The sales people and customer support were very nice. If you were looking to use the free tier or send low volume of emails then MailJet will do the job (ie: in place of MailChimp) however, if you're looking at this v's constantcontact or sendgrid, selligent etc then I would definitely not go with MailJet.

MailJet do not want clients to use them as a databasing tool which means, if you have a segment of users who are engaged and opened 20 times in the last 30 days and you want to get those email addresses to push into facebook to find a look alike audience...you can't. MailJet won't let you get that data. They also blacklist your softbouncing emails in the background and limit the characters in subject lines.

Hi - thanks for your feedback. Please feel free to send us an email to contact@mailjet.com and we'd be happy to look into your account. In the meantime, we apologize for any inconvenience. Our platform and API is designed to handle higher volumes and as long as our Sending Policy is adhered to, we will be able to address any of your issues. Thanks again, the Mailjet team.

Freemium pricing structure Good value for entry-level paid plan MJML WYSIWYG Builder Data-merge into stored templates Email address shortcut to send to entire mailing list

There seems to be some question about the definition of a transactional message. My client's emails that resulted from visitors filling a form (a transaction, I would say) were blocked based on content filters and the support team didn't have a really good answer as to why, other than quoting their policy that the service is for sending bulk or transactional messages only. This issue may have been cleared up in the meantime.

- Easily create email templates with web-based editor - Great analytics for your emails - Easy API integration

- Cannot buy a dedicated IP unless you send 150k emails/month, I'd like to build my reputation from now

1. innovative technologies and features 2. the necessary functions that can be extended and / or scaled if necessary 3. never experienced issues 4. high abvailability 5. API / developers friendly 6. full-stack developer friendly 7. spam filters / precise analytics / statistics 8. free plan and fair pricing 9. intuitive admin web UI 10. documentation and clear tutorials

No cons were added to this review

When compared to competing services, its pricing is quite competitive.

The interface is far from intuitive, especially if you have used other services in the past. Much of it does not work as it is supposed to. You can waste a lot of time repeating actions until the system finally reacts. Server response is incredibly slow. Most of the most important functions needed to use the system for marketing purposes are missing. As a potential customer trying the software with a view to becoming a permanent user, you may not contact support. They literally refuse all questions from potential customers!

Hello, we are very sorry to hear that you had trouble reaching us. If you need to contact us in the future, you can write to us at contact@mailjet.com. We remain open to all comments and we'd be happy to assist you. Best, the Mailjet team.

The website gives me the correct information to set up the connection. Good support service when neaded. Fast and reliable. Usefull statistics and reports to download.

Blocked emails are not always easy to detect what the real reason is. Sometimes mailjet blocks the email address themselves. Sometimes the reason is the owner of the email adress, etc. Not easy to unblock the address that is blocked by mailjet. There is no control on that, as far as i know.

Free! At least for our limited use case. Simple to setup and confirm new domains or addresses. Can manage multiple clients' needs through a single mailjet account.

The limitations on the free-tier account are fairly low (200/day), but its free so its hard to complain.

- cheap, compared to other email marketing tools - customer support was not that bad

I would have a lot to write here. Here's a few: - server breaks down often and the entire platform is unreachable (therefore, you can not send your newsletters in due time) - poor templates, compared to other email marketing tools (no html editing available, only import) - a looot of small, frustrating errors (faulty reports, empty reports exactly when you need them, the test email not being sent, changes in templates not saved and you have no clue why) - no auto-clean option for the contact lists - quite poor segmentation options for the contact lists

Ioana Maria, we are sorry to hear that your experience on Mailjet was frustrating. As you said, we do offer a very competitive price, but we do our best to remain an accessible and reliable platform. That¿s why customer feedbacks are highly valuable. We constantly improve our template gallery, this said, we take your remark into consideration and forward it to our design team. About the html,...

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Its easy to use, simple, and cheap for ammount of mail they offer.

I couldnt find option to read sent mail (to see mail content).

I like the ease of use. I would like to Mailjet improves backend area implementing differents wizard tools. For first, I believe it's important send directly e-mail from admin panel.

I don't like how "relay" works. Each e-mail message is delivered just like a newsletter subscription.

Relatively easy to set up and use, Cheap

Strictly transactional and they shut down my account immediately (which is fine as I am new to this, but they should have made that clearer as I signed up), horrible customer service

Hello, we understand your frustration and we are here to help. Looking into your account further, it is clear that we never received the $50 deposit you are referencing. It should be possible for you to request a charge back from PayPal, and if you need our support confirming this error, please let us know in the support ticket. Again, we apologize for any delay and we want to help with fixing the situation. Best, the Mailjet team.

Ease of importing existing lists Ease of setup Ease of use

Mobile version needs some work (or an app) Subscription forms need some work. Mailjet needs to be more proactive with their third party integrations.

- Easy to handle - Reliable - Affordable - Clear instruction for the necessary DNS settings

The handling of the sender domains could be easier. You have to save a txt file on your homepage and this was in our case not easy to organise.

Cheaper than any other email solution, MailChimp and others. Extremely easy to use.

One drawback is that the links are intercepted by MailJet, so that the visitor will first land on the MailJet tracking page and then be redirected to the real page from the mail.

Mailjet is quite fair in price, good technically, good API, good and easy to use admin interface.

Support only by email.

This product is so easy to use, the price is right, the customer support is outstanding.

Sometimes it takes a bit of time to find what you are looking for in the portal but once you are accustomed to the setup it goes much faster.

Easy to use drag and drop email template builder, pricing of email sends is low comparing with other softwares in the industry. Good for starters who are into email marketing.

Delivery of emails for new accounts is limited to very low quantity. They deliver very low 20-30 emails per 30 minutes for new marketers.