getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

mfr field service management Logo

10,000+ users | 5h saved | 40% lower service costs

Table of Contents

usersusersusers

Is this product right for your business?

Find out with a

mfr field service management - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: April 2026

mfr field service management overview

What is mfr field service management?

No other field service management software combines AI-powered scheduling, dynamic checklists, and automated customer integration in one seamless process. That is mfr® Field Service Management Software, built for service organizations in mechanical engineering, medical technology, HVAC, facility management, and commercial kitchen technology and so on.

When field service management runs across disconnected tools, every handover between dispatchers, technicians, and customers creates errors, delays, and information loss. Dispatchers lose up to 2 hours per day on manual coordination, technicians arrive without complete job information, SLAs are missed, and invoices go out days late.

mfr® Field Service Management connects the entire field service operation in one compliant, scalable cloud platform. AI-powered scheduling assigns the right technician by qualification, route, and availability. Dynamic checklists ensure complete, legally compliant documentation directly from the field – even offline. Customers are automatically integrated into the scheduling process through a self-service portal and appointment planner. Real-time dashboards give service managers full visibility over technician utilization, SLA compliance, and field performance.

The result: dispatchers handle significantly more jobs without additional headcount, technicians save over one hour per day, and service managers make decisions based on data instead of gut feeling.

Developed with over 800 service operations across 14 years. Trusted by 10,000+ users. Best suited for field service organizations with 20+ technicians.

Starting price

29per user /
per month

Alternatives

with better value for money

mfr field service management’s user interface

Ease of use rating:

mfr field service management reviews

Overall rating

4.7

/5

12

Positive reviews

67

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend0.67/10
Rating distribution

5

4

3

2

1

9

2

1

0

0

Who uses mfr field service management?

Based on 12 verified user reviews.

Company size

- Not enough reviews

Small Businesses

Midsize Businesses

Enterprises

Top industries

Printing
Construction
Marketing and Advertising

Use cases

- Not enough reviews
-
-
-
-
-

mfr field service management's key features

Most critical features, based on insights from mfr field service management users:

Absence management
Access controls/permissions
Accounting integration
Activity dashboard
Activity tracking
Alerts/Notifications
API
Appointment scheduling
Asset tracking
Attendance management

All mfr field service management features

Features rating:

Absence management
Access controls/permissions
Accounting integration
Activity dashboard
Activity tracking
Alerts/Notifications
API
Appointment scheduling
Asset tracking
Attendance management
Attendance tracking
Automated scheduling
Availability management
Barcode/Ticket scanning
Barcoding/RFID
Billing & invoicing
Budgeting/Forecasting
Calendar management
Calibration management
Client portal
Clock in/out
Compliance management
Contact database
Contact management
Contract/License management
Contractor management
CRM
Customer database
Customer history
Customer management
Customer portal
Customer service management
Customizable branding
Customizable fields
Customizable forms
Customizable invoices
Customizable reports
Customizable templates
Data import/export
Dispatch management
Documentation management
Document management
Document storage
Drag & drop
Electronic signature
Employee database
Employee management
Employee onboarding
Employee scheduling
Equipment maintenance
Equipment tracking
Estimating
Facility scheduling
File storage
For handyman industry
For plumbing industry
GPS
Group scheduling
Historical reporting
Inspection management
Inventory control
Inventory management
Inventory tracking
Invoice creation
Invoice history
Invoice management
Job management
Job scheduling
Job tracking
Leave tracking
Location tracking
Maintenance scheduling
Mobile access
Mobile alerts
Mobile app
Mobile signature capture
Monitoring
Multi-Language
Multi-Location
Online booking
Online invoicing
Online time clock
Performance metrics
Predictive maintenance
Preventive maintenance
Project billing
Project management
Project time tracking
Project tracking
Purchase order management
Quotes/Estimates
Real-Time data
Real-Time notifications
Real-Time reporting
Real-time scheduling
Real-Time updates
Recurring appointments
Reminders
Reporting/Analytics
Reporting & statistics
Resource scheduling
Route optimization
Routing
Scheduling
Search/Filter
Self service portal
Service history
Sick leave tracking
Skills tracking
Status tracking
Task management
Task scheduling
Tax calculation
Technician management
Third-Party integrations
Time & attendance
Time & expense tracking
Time off management
Time off requests
Timer
Timesheet management
Time tracking
Time tracking by project
Vacation/Leave tracking
Workflow management
Work History
Work order creation
Work order management

mfr field service management alternatives

mfr field service management logo

Starting from

29

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Jobber logo
visit website

Starting from

39

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Commusoft logo

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

mfr field service management pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Basic

29

/user

Per month

Professional

39

/user

Per month

Enterprise

55

/user

Per month

User opinions about mfr field service management price and value

Value for money rating:

mfr field service management support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
Chat
Knowledge Base

Training options

Webinars
In Person
Videos
Documentation

mfr field service management FAQs

Q. Who are the typical users of mfr field service management?

mfr field service management has the following typical customers:
Mid-size Business, Large Enterprises, Small Business

These products have better value for money


Q. Does mfr field service management support mobile devices?

mfr field service management supports the following devices:
iPhone, iPad, Android


Q. What level of support does mfr field service management offer?

mfr field service management offers the following support options:
Email/Help Desk, Phone Support, Chat, Knowledge Base

Related categories