App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Ytel Logo

Ytel

Awarded Outbound Contact Center Software (24/7 U.S. Support)

(5)

Ytel Reviews

Overall rating

3.9

/5

25

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6.55/10

Reviews by rating

Pros and cons

I have spoken with Jimmy most days as well as James, I am sure they flip a coin to see who will answer my trivial questions for the day, but they are always nice and helpful.
Adding the Dialable leads would be very helpful. If a user needs or want to quickly check in on the dialer this would be very helpful.
Overall, I didn’t have any major issues with it the application. It was user friendly and easy to learn.
Their support is awful and will blame every issue on your network or computers even before they know any details on your pc or connection. Calls get crossed with other lines sometimes.
Customer service reps have been rude if you mention wanting to give negative feedback or talk to someone else about an issue.
I'm pretty disappointed and dissatisfied with its overall functionalities and user ability.
Filter reviews by

Overall rating


Company size


Industry


Time used


25 reviews

Recommended