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Call Accounting
Performance management

Call Accounting Software with Performance Management (2026)

Last updated: March 2026

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IVR(8)

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Call Center Management(13)

Real-Time Data(7)

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PhoneBurner

4.8

(176)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Power dialer & outbound sales acceleration software for SMBs

Call tracking and power dialer software for increasing outbound sales! Track agent productivity, and help agents increase productivity and performance. Dial leads up to 4x faster. Get real-time and custom reports. Easy to use. No contracts! Try it FREE without a credit card.

Read more about PhoneBurner

Users also considered

TenFold

4.7

(143)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Have better customer conversations

Tenfold NextGen CTI enables companies to increase productivity, improve customer experience & make better business decisions with useful data.

Read more about TenFold

Users also considered

CDR Call Reporting for Cisco

5.0

(25)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Unified Communication Solution

Variphy is a unified communications reporting solution for Cisco Call Data Record (CDR) and Call Analytics. Variphy provides real-time analytics, reporting, time range selection with accurate data, graphs and tables to help network managers improve call center performance.

Read more about CDR Call Reporting for Cisco

Users also considered

NUACOM

4.8

(30)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

All-in-one Cloud Phone System for SMBs

NUACOM offers an all-in-one Cloud phone system for SMBs that need a modern, fully scalable business communication solution. The platform offers over 50 business-class features to help boost productivity, connect departments, and centralize telephony for all locations.

Read more about NUACOM

Users also considered

Sales Sling

4.4

(24)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Cloud based auto dialer & lead management platform

Sales Sling is a cloud-based dialer & lead management platform for sales teams which offers tools for converting leads into sales, managing sales pipelines, making outbound calls with the auto-dialer functionality, tracking and recording inbound & outbound calls, managing employee performance & more

Read more about Sales Sling

Users also considered

Microcall

4.6

(18)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Cloud-based call accounting software

Microcall is a cloud-based call accounting solution that helps users identify and search phone numbers, track telecom expenses, analyze voice traffic, and more.

Read more about Microcall

Users also considered

HiperMe!

4.8

(10)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Unified communications and contact center platform

HiperMe! is a cloud-based contact center and unified communications platform that enables companies to manage corporate communications and customer service interactions from one place. With HiperMe!'s omnichannel solution, businesses can receive and place calls, emails, chats, WhatsApp message

Read more about HiperMe!

Users also considered

Ytel

3.9

(26)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Awarded Outbound Contact Center Software (24/7 U.S. Support)

Great for lead gen and companies with advanced outbound calling and texting needs. TCPA, FCC, and CRTC compliant when used correctly.

Read more about Ytel

Users also considered

Callbox

4.9

(7)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

UCaaS, Cloud PBX, Contact Center, Omnichannel

Callbox is a cloud PBX for collaboration and contact center integrated with MS Teams and Google Workspace, CRMs, and ERPs.

Read more about Callbox

Users also considered

Cisco CDR Reporting & Analytics

5.0

(3)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Complete Call Analytics Where Cisco Falls Short

Cisco CDR Reporting and Analytics allows users to investigate and analyze CallManager data with custom and flexible reporting for use cases like agent huntgroups, concurrency and utilization, call volume and quality, failed calls, site analysis, and compliance.

Read more about Cisco CDR Reporting & Analytics

Users also considered

Teltrac

4.3

(3)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

You Can’t Manage What You Can’t Measure

Efficient, comprehensive, Teltrac G7 brings Call Accounting to a new level. Instant reporting & analytics, real time monitoring & alerts, highly flexible reporting, supporting all call types & all communications technologies & equipment/service vendors. Deployable on server or via hosted cloud.

Read more about Teltrac

Users also considered

VoIP Detective

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Call accounting software

VoIP Detective is a call reporting software for the users of Cisco CallManager. The platform enables administrators to gain insights into the organization's call patterns and identify busy times, error calls, trunk capacity and more.

Read more about VoIP Detective

Users also considered

SalesLens

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Cloud-based data analysis platform

SalesLens is a cloud-based data analysis software that helps businesses analyze and monitor sales conversations on a unified platform. Key features include reporting/analytics, an activity dashboard, data visualization, performance tracking, and more.

Read more about SalesLens

Users also considered

SalesLens

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Cloud-based data analysis platform

SalesLens is a cloud-based data analysis software that helps businesses analyze and monitor sales conversations on a unified platform. Key features include reporting/analytics, an activity dashboard, data visualization, performance tracking, and more.

Read more about SalesLens

Users also considered

Fonvirtual Call Center

3.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Communication solution for call management & distribution

Fonvirtual Call Center is a cloud-based communication solution designed to assist users with managing calls & call distribution via various automated tools such as interactive voice response (IVR) & an automatic call distributor (ACD).

Read more about Fonvirtual Call Center

Users also considered

3C Plus

(0)

Call center software for managing telephony operations

3C Plus is a cloud-based platform that helps companies manage telephony operations. It facilitates integration with CRM systems and enables businesses to control operations to gain productivity and prevent resource utilization on unsuccessful calls.

Read more about 3C Plus

Users also considered

Related categories

Predictive Dialer

Business Phone Systems

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