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Top Rated Cloud Communication Platform Software with Mid size business - Page 3

Last updated: November 2026

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200 software options

Yeastar Cloud PBX logo

Digital Value, Delivered.

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Run your business phone system on the cloud with secure calling, unified communications, and centralized management.

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Callbox logo

UCaaS, Cloud PBX, Contact Center, Omnichannel

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Callbox is a cloud PBX for collaboration and contact center integrated with MS Teams and Google Workspace, CRMs, and ERPs.

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CM.com Communications Platform logo

One platform to reach your audience via all mobile channels

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Engage your customers on their favorite channels to enhance the customer experience. The Communications Platform of CM.com connects you to your audience through popular messaging channels via the Business Messaging API, SMS via the SMS Gateway, and voice calls via the Voice API or SIP Trunk.

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Soprano logo

Communication platform with messaging tools

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Soprano Connect is a secure cloud platform that enables enterprise and government users to automate and manage multi-channel messaging — across SMS, email, voice, RCS and WhatsApp — via one interface or through low-code/no-code and API integration.

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Kixie PowerCall & SMS logo

Cloud-based sales engagement platform for sales teams

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Cloud-based sales engagement platform combining a multi-line power dialer, business SMS, bi-directional CRM sync, and call analytics.

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uContact logo

Beautiful Contact Center Solution - Omnichannel - All in One

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uContact is a beautiful contact center solution designed to make the life of the agents easier and more productive. Ideal for inbound, outbound & blended call centers.

Key features:
- True All in One
- Omnichannel: Email, SMS, Web Chat, Facebook, Twitter.
- IVR
- Gamification
- Recording
- WFM

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Voximplant Platform logo

Cloud communications platform for unifying texts & videos

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Voximplant Platform is a cloud communications platform that unifies voice, text, and video on a single platform. Users can quickly create a no-code cloud contact center and easily make mass calls. With Voximplant platform, developers can create custom applications for calls, messages, and videos.

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Softdial Contact Center logo

All blended omnichannel CCaaS cloud contact center platform

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Softdial Contact Center (SCC) is a full-service, feature-rich CCaaS platform that works out of the box, built for simplicity of deployment to multiple separate tenants with seamless scalability.

Integrate, extend and enhance with value-added software and services, enabling increased margins.

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iFlyChat logo

Real-time chat SDK & messaging API for web and mobile apps

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iFlyChat is a real-time chat plugin and messaging API which helps small to large businesses manage and streamline in-app communication for community applications. The cloud-based solution comes with customizable, embedded chat rooms where users can engage with specific groups or anonymous visitors.

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TXTImpact logo

Multichannel Text Messaging Platform for Mass Text Campaigns

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TXTImpact is a powerful multichannel messaging platform for SMS, MMS, RCS, WhatsApp, and SMS API campaigns. Launch targeted Mass Text messaging with automation, segmentation, and real-time analytics—all from one secure, compliant TXTImpact Omnihub dashboard built for fast, scalable business growth.

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Surfly logo

Universal Co-browsing and Collaboration Technology

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Instantly add co-browsing, video chat, screen sharing, and annotations to your communications stack, and enjoy a collaborative digital journey.

Surfly enhances interactions in real-time. Without writing a single line of code or installing software. No downloads or setup. Just plug & play.

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Sylaps logo

Cloud communications and video conferencing platform

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Sylaps is a cloud communications solution that helps businesses manage audio and video calls, screen sharing, and file transfers across mobile devices, desktops, and web browsers. It allows staff members to set up conference calls by sharing meeting URLs, eliminating the need for plugins.

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Pypestream logo

Cloud-based messaging and conversational AI platform

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Pypestream is a conversational AI platform designed to help businesses improve customer engagement using a patented messaging carrier. It enables customer service teams to connect multiple applications via APIs and facilitate transactional, proactive, or reactive workflows.

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Watchers logo

Cloud-based community chat tools for digital platforms.

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Watchers is a cloud-based SaaS solution that helps businesses to raise user retention, engagement, and revenue. The solution allows users to communicate with each other directly on the content platform, avoiding external social media and messengers.

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AppBase DCM & BPM Platform logo

AI supported low-code platform for case management solutions

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Eccentex delivers next-generation dynamic case management and business process automation solutions that are enhanced by Eccentex AI Services to help brands and government entities achieve results quickly and easily.

Read more about AppBase DCM & BPM Platform

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VoiceSpin logo

Cloud-based contact center for sales & support teams

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Cloud-based VoIP contact center for SMBs to enterprises with AI auto dialing, omnichannel messaging, and speech analytics.

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Notifyre logo

Unified communications software

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Notifyre is a multi-channel communications platform built for transitional messaging, offering online fax, SMS and end-to-end encrypted verified messaging and file transfer solutions, audited by blockchain.

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Infobip logo

Omni-channel customer communication and engagement

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Infobip is an omni-channel communications platform for customer support and engagement, which uses SMS, voice messages, email, and mobile app messaging. Features of the platform include customer profiling, custom payload tools, geolocation, chatbots, AI, event triggered actions, and more.

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Quadient Inspire logo

Customer Communication Platform

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With Inspire Evolve, you can safely design communications that are maintained by your lines
of business, not IT. By using a SaaS customer communication solution, complex recurring software upgrade costs are consigned to history, releasing key IT resources to support wider transformation programs.

Read more about Quadient Inspire

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Twixor logo

Customer communications management software

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Twixor EnCaps is a low-code customer engagement platform that helps businesses deliver personalized interactions. The software utilizes generative AI and natural language processing functionalities on messaging platforms to create customer journeys. The CX platform combines digital assistant and intelligent process automation to deliver personalized interactions.

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Retain logo

Engage customers before they reach collections

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Retain is a scalable, client-branded digital delivery tool to help you manage and optimize customer engagement, automate your digital communications and keep your headcount low.

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eCourtDate logo

The AI-Powered Management Platform for the Justice System

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eCourtDate is an AI-powered communications and data management platform purpose-built for the justice system.

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JivoChat logo

Live chat with agent apps for iOS & Android

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JivoChat is a live chat software that offers customizable web & mobile chat widgets with 20 language options, and web-based, desktop, and mobile agent apps, including real-time visitor monitoring, pageview histories, email chat transcripts, file transfers, canned responses, customer ratings, & more

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CALLR logo

AI Voice Agents for Inbound Calls & Sales

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Build voice and SMS into any app with CALLR's APIs — and add AI voice agents that answer and handle calls on their own. Automate inbound qualification and routing, trigger messages from your workflows, and scale call volume without scaling your team.

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ClearTouch Operator logo

Cloud Contact Center Platform Provider

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Our cloud communication platform empowers businesses to deliver seamless, scalable, and secure customer interactions across multiple channels. By leveraging cloud-based infrastructure, it ensures flexibility, remote accessibility, and real-time collaboration, all while maintaining complianc

Read more about ClearTouch Operator

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