getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

IVR Software with Reporting & Statistics (2026) - Page 2

Last updated: April 2026

1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

159 software options

ZIWO logo

API Based cloud contact center software with CRM Integration

learn more
ZIWO is a cloud call center software for sales, marketing, customer support for real or virtual agents. Features include CRM integration, outbound dialer, virtual phone , call tracking, call masking , Agent and Admin Mobile App along with live monitoring of Inbound & Outbound KPI such as IVR, FCR.

Read more about ZIWO

Users also considered
8x8 Work logo

Integrated contact center, voice, chat, video, and APIs

learn more
8x8 Work: Your all-in-one collaboration hub - phone, video, messaging. Secure unified communication for every employee, anywhere, any device.

Read more about 8x8 Work

Users also considered
wolkvox logo
Category Leaders

Communication management system for contact centers

learn more
Create automated and natural interactions with a voicebot, using more than 350 predefined voices or creating a customized one.

Read more about wolkvox

Users also considered
JustCall logo

AI-Powered Customer Communication for Sales & Support Teams

learn more
With JustCall, customize IVR menus, route calls instantly, reduce wait times, automate queries, and personalize customer interactions 24/7.

Read more about JustCall

Users also considered
Dialshree logo

Cloud-based contact center solution

learn more
DialShree is a cloud-based software designed to help businesses manage customer interactions. It can be deployed on any web server or cloud platform and can be used to manage interactions across multiple channels.

Read more about Dialshree

Users also considered
InfoFlo logo

HIPAA compaliant case management software

learn more
HIPAA compliant Case Management software made simple so you can focus on your running your organization all at an affordable price!

Seamlessly manage all your client goals, referrals, documentation, events, classes, and activities within a single platform—eliminating the need for multiple tools.

Read more about InfoFlo

Users also considered
AVOXI logo

Hosted business phone system and call center solution

learn more
AVOXI is a cloud-based global voice and contact center solution that helps enterprises streamline customer service processes. With its interactive voice response (IVR) module, managers can configure the user interface and automatically route incoming calls to specific agents.

Read more about AVOXI

Users also considered
Convirza logo

Call optimization and tracking solution

learn more
Whether you want to route to sales, customer support, round robin or something custom, you can build your IVR to meet your needs.

Read more about Convirza

Users also considered
RingByName logo
Category Leaders

VoIP solution to streamline client communication

learn more
RingByName is a cloud-based communication software, which helps businesses track and manage customer calls across multiple locations. Features include a virtual receptionist, real-time activity tracking, call routing, three-way calling, single sign-on (SSO), and reporting.

Read more about RingByName

Users also considered
uContact logo

Beautiful Contact Center Solution - Omnichannel - All in One

learn more
Improve your customer experience using a complete IVR to automate activities and free your agents. With a simple workflow designer, create your own experience.

Read more about uContact

Users also considered
Spoke Phone logo

Great customer conversations anywhere, on any device.

learn more
Spoke Phone is the leading platform for high-value, complex, and regulated conversations. Spoke guides employees to say and collect the right things so deals move forward and customers get better experiences. Compliant calls, SMS, and WhatsApp conversations on mobile phones and desktops devices.

Read more about Spoke Phone

Users also considered
VoIPstudio logo
Category Leaders

VoIPstudio: the no-hassle VoIP phone service for business

learn more
High-quality VoIP Solution for business with IVR capabilities. Automatically manage inbound calls and direct them to the right person. Easy setup. +40 advanced features: Conferencing, Call Forwarding, Unlimited Recording, CTI Integrations, etc. 24/7 support service. Thousands of customers trust us!

Read more about VoIPstudio

Users also considered
CxEngage logo

Video, audio & web conferencing platform

learn more
Lifesize is an audio, web & video conferencing tool which supports chat functionality, an integrated search-based directory, plus video call recording & sharing

Read more about CxEngage

Users also considered
Toky logo

Virtual phone system for business sales and customer support

learn more
Toky is a cloud phone system that helps you to improve customers and team communications. Start your business call center with virtual phone numbers, SMS, IVR, CRM integrations and more

Read more about Toky

Users also considered
Ameyo logo

All-in-one Contact Center Software

learn more
An all-in-one customer interaction suite powering over a billion interactions worldwide

Read more about Ameyo

Users also considered
SparkTG VCC logo

Top Contact Center solution that ensures your business grows

learn more
SparkTG VCC is a cloud-based contact center solution that provides businesses with tools to improve customer service processes and convert leads on a centralized platform. Supervisors can use the dashboard to generate reports and manage call recordings to boost agents' overall productivity.

Read more about SparkTG VCC

Users also considered
Channels logo

Power up your customer service

learn more
Telephony Software designed to power up your customer service. Channels lets you create a customizable IVR system to always connect your callers to the right agent. Forget about redirects or times you have to put them on hold.

Read more about Channels

Users also considered
Exotel logo

Full-stack customer engagement platform-CPaaS, CCaaS,Chat AI

learn more
Exotel is the emerging market's full-stack customer engagement platform that offers a communication API framework to build your conversational portfolio, an omnichannel contact center and a conversational AI toolkit to improve speed, quality and outcomes of customer conversations.

Read more about Exotel

Users also considered
Rinkel logo

Cloud-based telephone solution

learn more
Rinkel is a telephone software for freelancers and small & medium sized companies that can be customized according to company needs. Users can forward their landline to as many mobiles or landlines as they need, put calls on hold, set business hours, set up an IVR menu, record calls and much more.

Read more about Rinkel

Users also considered
Ultatel Cloud Business Phone System logo

ULTATEL | Phone and Teleommunication Solutions For Business

learn more
ULTATEL is a leading and innovating provider of cloud-based telecommunications. We help your business unify voice, chat, and video in a single user-friendly platform.

Read more about Ultatel Cloud Business Phone System

Users also considered
Call Center Studio logo

Pay-as-you-go • Scalable • AI Powered • Better CX

learn more
Call Center Studio is a web-based pay-as-you-go CCaaS packed with everything your operations need to become a 360-degree customer experience base.

Unleash your agents’ full potential, thrive with operational efficiency, and leverage scalability with remote-friendly Call Center Studio.

Read more about Call Center Studio

Users also considered
Plum Voice logo

Voice Automation Solutions

learn more
Interactive Voice Response Technology to Automate Calls with Ease

Read more about Plum Voice

Users also considered
MaxContact logo

AI-powered customer engagement platform

learn more
MaxContact is the AI-powered customer engagement platform that turns conversations into revenue. Our advanced, omnichannel features enhanced with powerful AI capabilities help businesses connect smarter, convert more, and scale efficiently - delivering proven results.

Read more about MaxContact

Users also considered
NUACOM logo

All-in-one Cloud Phone System for SMBs

learn more
NUACOM offers an all-in-one Cloud phone system for SMBs that need a modern, fully scalable business communication solution. The platform offers over 50 business-class features to help boost productivity, connect departments, and centralize telephony for all locations.

Read more about NUACOM

Users also considered
Voiso logo

AI-first contact center software to drive your growth

learn more
Voiso is a cutting-edge cloud contact center software that helps small and medium business scale their contact center operations to support rapid business growth.

Read more about Voiso

Users also considered