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Softphone Software with Multiple User Accounts (2026)

Last updated: April 2026

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Key features of Softphone Software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • VoIP Connection: Users find the connection reliable and easy to set up, ensuring clear call quality and minimal disruptions. 95% of reviewers rated this feature as important or highly important.
  • Call Routing: Reviewers appreciate the ability to easily route and transfer calls, facilitating efficient communication within teams. 88% of reviewers rated this feature as important or highly important.
  • Mobile Access: Users value the convenience of accessing the service via mobile apps, allowing remote work and on-the-go connectivity. 85% of reviewers rated this feature as important or highly important.
  • Caller ID: Reviewers highlight the importance of accurate caller ID for identifying callers and improving customer engagement. 83% of reviewers rated this feature as important or highly important.
  • Call Logging: Users find call logging essential for tracking performance, monitoring calls, and integrating with CRM systems. 82% of reviewers rated this feature as important or highly important.
  • Call Recording: Reviewers benefit from clear call recordings for training, quality assurance, and resolving client issues. 78% of reviewers rated this feature as important or highly important.
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24 software options

LiveAgent logo
Category Leaders

Multichannel Help Desk Solution with Powerful AI Features

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LiveAgent is a help desk software with modern softphone technology. It helps businesses manage inbound and outbound calls with unlimited calling and other softphone features. LiveAgent is a leader in delivering seamless customer experiences.

Start with a 30-Day free trial, no credit card required.

Read more about LiveAgent

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Aircall logo

AI powered customer communications platform

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Try the best business calling software.
Instant setup, Powerful integrations, and Proven quality. Get a Free 7-Day Trial of Aircall's modern business phone system, today.

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CloudTalk logo
Category Leaders

Cloud-based call center software for sales and support teams

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CloudTalk is a VoIP phone system built for modern companies. Make things easier for your sales and customer support teams with 70+ advanced features and easy-to-setup integrations with your existing business software. It’s the perfect phone system for scaling companies. Try a FREE 14-day trial.

Read more about CloudTalk

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Acefone logo
Category Leaders

VoIP Phone Service trusted by modern businesses

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Ace your business communications and collaborations like never before with Acefone’s dynamic softphone solution. Experience uninterrupted HD calling, 100% scalability and free number porting. Special offer: Get unlimited calling at just $12.99/user/month

Read more about Acefone

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AVOXI logo

Hosted business phone system and call center solution

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AVOXI is a cloud-based global voice and contact center solution that helps enterprises streamline customer service processes. With its interactive voice response (IVR) module, managers can configure the user interface and automatically route incoming calls to specific agents.

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Bria logo

VoIP communication and collaboration management solution

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Bria is a cloud-based and on-premise VoIP solution that helps businesses manage communication & collaboration via messaging, file sharing, video conferencing & more. The white-label capabilities help organizations design a personalized softphone using custom logos, themes, colors, and configuration.

Read more about Bria

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Quo logo

The collaborative phone system trusted by 90k+ teams

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Quo turns any laptop, tablet, or mobile device into a full business phone — no desk hardware required. Make and receive calls, send texts, and access your full conversation history from anywhere, with AI summaries and team collaboration built in.

Read more about Quo

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WeKall logo

Cloud-based contact center and telephony AI software

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WeKall is a cloud-based telephony software that helps businesses handle team communications, generate phone log reports, and configure call campaigns on a unified platform.

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Zoho Voice logo

Cloud-based business phone for SMB sales and support teams

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Zoho Voice is an online business telephony and contact center solution for businesses of all sizes. Packed with powerful features to seamlessly connect with your colleagues and customers, Zoho Voice helps you redefine your customer experience more efficiently with faster business communications.

Read more about Zoho Voice

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CloudCall logo

Advanced, cloud-based computer telephony integration

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CloudCall powers smarter conversations for CRM-driven teams in staffing and recruiting, professional services, customer service, call center, and more -- across the globe.

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Ubefone logo

Cloud communication software

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Ubefone is made in France and is a cloud-based telephony software for small to large companies. The software offers an all in one cloud telephony application. Users are provided intuitive tools to access and set up calls and manage their online telephone system on their own without any prior knowledge necessary.

Read more about Ubefone

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CircleLoop logo

Cloud based business telephony system

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CircleLoop is a cloud-based,self-serviced business telephony software system with native desktop, and mobile apps, boasting features including UK and international number support, personalized voicemail, call transfer, call recording, SMS integration, smart notifications, contact management and more

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BeInContact logo

Your 100% Cloud Omnichannel Contact Center solution

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BeInContact is extremely flexible meeting needs of companies of any size and sector, increasing Customer Experience, their loyalty and speeding up sales processing as well.

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PiPcall logo

The complete business phone system made mobile

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PiPcall is a business phone system designed to help employees manage business calls using a global system for mobile communications (GSM) network. It offers an online portal, which enables managers to add or remove phone numbers, track calls, manage users, and gain insights into employee activities.

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Cloud Softphone logo

VoIP solution for designing and deploying softphones

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Acrobits Cloud Softphone is a VoIP platform that helps businesses design, configure, and deploy white-label softphone applications in order to streamline communication across the organization. Key features include audio and video calls, file transfer, data encryption, and contact management.

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Tragofone logo

Cloud Based White Label VoIP Softphone App

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Tragofone is a WebRTC powered white label softphone for businesses that brings secure VoIP and SIP calling, messaging, and video to Android, iOS, Windows, Linux, and Mac devices. Deploy fast with auto-provisioning and multi-tenancy, brand the app end-to-end, and manage users from one dashboard.

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iPlum logo

VoIP app for calls, secure text & phone tree communication

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iPlum is used by busineses in healthcare, financial, sales, customer service, real estate, hospitality and more.
The iPlum provides calls, secure text & phone tree communication. We solve the privacy problem of professionals doing business calling & texting with their smartphone.

Read more about iPlum

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metricVOICE logo

Cloud Hosted Voice & UCaaS - metricVOICE by Fastmetrics

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metricVOICE by Fastmetrics - cloud hosted phones, VoIP & UCaaS. Backed by LIVE USA SUPPORT.

Connect how you work, where you work. The ESSENTIALS plan starts from $15 per month.

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RingRx logo

HIPAA-compliant phone, fax, text, and video for healthcare

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RingRx is a HIPAA-compliant phone system designed for modern healthcare providers. It supports healthcare professionals with reliable voice, text, fax, and video communication software. RingRx features enterprise-quality technologies to streamline patient communications, including customizable call routing, easy voicemail access, and secure texting capabilities.

Read more about RingRx

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Express Talk logo
(0)

Make phone calls using your PC or Mac

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Softphone VoIP solution that allows configuration of up to six lines with conferencing, recording, hold, and voice commands.

Read more about Express Talk

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3C Plus logo
(0)

Call center software for managing telephony operations

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3C Plus is a cloud-based platform that helps companies manage telephony operations. It facilitates integration with CRM systems and enables businesses to control operations to gain productivity and prevent resource utilization on unsuccessful calls.

Read more about 3C Plus

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DCDial logo
(0)

Contact center solution

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DCDial is a contact center solution that helps businesses start making more connections and collect revenue. It allows teams to connect agents with customers in real-time and monitor campaign metrics on a unified interface.

Read more about DCDial

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CommPeak Softphone logo
(0)

User-Friendly Softphone for Business Calls Anywhere

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CommPeak’s Softphone makes business calling simple. Available on desktop or browser, it allows you to connect SIP accounts quickly, support remote teams with professional-quality calls, and add advanced features as your business grows.

Read more about CommPeak Softphone

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SuperLeads logo
(0)

Lead capture solution

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SuperLeads is a specialized customer relationship management system designed specifically for private educational institutions in Latin America. The platform optimizes student recruitment processes through a comprehensive suite of tools that facilitate communication, prospect management, and workflow automation. The system incorporates an intuitive dashboard that displays the prospecting flow, allowing educational administrators to visualize and manage the entire admissions process

Read more about SuperLeads

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