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Top Rated Unified Communications Software with Task Management in 2026

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Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: April 2026

Task management enables teams to organize, assign, and track tasks within the same platform. It simplifies workflow coordination, enhances communication, and integrates with other tools to streamline daily operations. Our reviewers in unified communications software rated this feature as highly important.

3 Best Unified Communications Software with Task Management

  • Webex Suite
  • Slack
  • Microsoft Teams - Highest rated for task management

See other top Unified Communications products with task management

How we picked the 3 top rated products

We chose the high-performing solutions on this list based on verified user ratings on our site. Depending on available data, qualifying products either had to be among the most user-reviewed or the most searched-for products in the unified communications software category. They also needed to have sufficient reviews about task management, have a minimum user rating of 3 out of 5 for that feature, and show evidence of U.S. market presence. We then added a distinction for the product with the highest rating for task management based on our proprietary ratings and reviews. Sponsorship or client status has no influence on the selection of these products, but it may impact the order in which products appear.

Details for the 3 best products

Webex Suite logo
4.4
(7.3K)
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User insights about the task management feature

Reviewers appreciate Webex Suite's task management capabilities for delegating and tracking tasks, setting deadlines, and following up on progress. They find the interface user-friendly and accessible from any device. Users report that the notification feature helps keep them updated on tasks. However, some reviewers mention that the task management functionality is not as intuitive and suggest considering other tools like Microsoft Teams for more effective task management.
“I like that Webex Task Management allows me to easily manage and track my tasks. It's simple to add tasks, assign them to team members, set deadlines, and track progress. I also find the interface easy to use, and I like that I can access it from anywhere on any device.”
Verified reviewer profile picture

Devendra K.

Manager

“It makes it easy to delegate and follow-up on tasks. The notification feature keeps you updated on what to do next.”
DO

Daniel O.

Educator

Unified Communications key features coverage

Webex Suite offers 6 out of the 6 key features for Unified Communications software identified by reviewers:

Mobile Access4.4
Alerts/Notifications4.4
Access Controls/Permissions4.4
Screen Sharing4.5
Chat/Messaging4.6
File Sharing4.2

Pros and cons based on 7,395 verified reviews

54% of users rated Webex Suite 5 out of 5 stars, while 2% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 7,395 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Efficient remote collaboration

Robust communication conferencing

Enhanced team collaboration

Interactive webinars

Effective online training

Cons:

Connectivity issues

Browser compatibility problems

Complicated issue management

Navigation and screen issues

User experience challenges

See pros and cons details

Pricing

Starting price:$25 per user/per month|Free version:Available|Free trial:Available

Prices may vary depending on the number of users and features.

Slack logo
4.7
(24K)
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User insights about the task management feature

Reviewers find Slack's task management capabilities useful for assigning and tracking tasks, especially with integrations like Trello and Asana. They appreciate the ease of creating channels for different projects and the ability to communicate and collaborate in real-time. Users report that task reminders and notifications help keep teams on track. However, some reviewers feel that Slack's native task management features are limited and prefer using specialized tools for more robust task management.
“Love the task management feature as it allows me to set each team member to work on a specific task, such as one VA to work on Social, another VA to work on Email Marketing, my Photo Editor gets assigned images to edit and sent Lightroom catalogs and I can focus on the business side of things.”
Verified reviewer profile picture

Laura G.

Photographer

“Cause it allows teams to organize, assign, and track tasks and projects within the same platform where they communicate and collaborate.”
ZA

Zakariya A.

Lead Software Engineer

Unified Communications key features coverage

Slack offers 6 out of the 6 key features for Unified Communications software identified by reviewers:

Mobile Access4.7
Alerts/Notifications4.6
Access Controls/Permissions4.5
Screen Sharing4.4
Chat/Messaging4.9
File Sharing4.6

Pros and cons based on 24,036 verified reviews

72% of users rated Slack 5 out of 5 stars, while 1% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 24,036 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Effective remote communication

Efficient colleague communication

Enhanced team collaboration

Streamlined project management

Extensive integration options

Cons:

High resource consumption

Inconsistent notifications

Confusing thread management

Slack's pricing drawbacks

Messaging limitations

See pros and cons details

Pricing

Starting price:$8.75 per user/per month|Free version:Available|Free trial:Available

Prices may vary depending on the number of users and features.

Microsoft Teams logo
4.5
(10.9K)
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User insights about the task management feature

Reviewers appreciate Microsoft Teams' task management capabilities, particularly its integration with Microsoft Planner and Jira. They find it easy to create and assign tasks, track progress, and collaborate within teams. Users report that the integration with Outlook and the ability to manage tasks from a single platform are valuable. However, some reviewers feel the task management aspect is clunky and could benefit from improvements. They also note that while it is helpful, there are other tools better suited for task management.
“Microsoft Teams integrates very well with apps such as Microsoft Planner and Jira. It is very easy to build Kanban like task management boards for the team, assigns tasks to required people, to view analytics of task progress etc. ”
Verified reviewer profile picture

Muzaffar A.

Founder

“MS Teams provides additional add-ons in the application where you can assign or manage tasks and this allows you to collaborate & manage tasks in a single space, without the need of going elsewhere.”
Verified reviewer profile picture

Hazbar k.

Tech Solutions Manager

Unified Communications key features coverage

Microsoft Teams offers 6 out of the 6 key features for Unified Communications software identified by reviewers:

Mobile Access4.4
Alerts/Notifications4.3
Access Controls/Permissions4.3
Screen Sharing4.5
Chat/Messaging4.7
File Sharing4.4

Pros and cons based on 10,931 verified reviews

58% of users rated Microsoft Teams 5 out of 5 stars, while 2% gave it 1 or 2 stars. To determine these pros and cons insights we analyzed 10,931 reviews and identified the topics where users expressed positive and negative sentiment.

Pros:

Remote work facilitation

Effective colleague communication

Enhanced team collaboration

Unified communication platform

Seamless office integration

Cons:

Resource-intensive performance

Inconsistent notifications

Inefficient search functionality

Complex file management

Call management limitations

See pros and cons details

Pricing

Starting price:$4 per user/per month|Free version:Available|Free trial:Available

Prices may vary depending on the number of users and features.

Other Top Rated Unified Communications Software with Task Management in 2026

Slack logo
Category Leaders

A single place for team communication and workflows

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Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do

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Users also considered
GoTo Meeting logo

Online meeting software with HD video conferencing

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Get a fast, easy and reliable professional solution that enables customers to connect with colleagues through in-meeting chat or conference calling, and screenshare their presentations, all with the click of a button. The Meeting solution from GoTo Connect pairs productivity with flexibility.

Read more about GoTo Meeting

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Microsoft Teams logo

Chat-based workspace in Office 365

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Microsoft Teams is a chat-based workspace in Microsoft 365 which lets users collaborate on documents, make voice & video conference calls, view chat logs, and more. Teams has replaced Skype for Business as Microsoft's online meeting solution.

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Webex Suite logo

One app for everything. And everyone.

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Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, engaging, inclusive and intelligent experience.

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LiveAgent logo

Multichannel Help Desk Solution with Powerful AI Features

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LiveAgent is a web-based help desk solution which enables the management of support tickets from multiple channels, including phone, live chat, and social media.

Start with a 30-Day free trial, no credit card needed, no contracts.

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NetSuite logo

AI-powered cloud-based business management suite

learn more
NetSuite is an AI-powered cloud-based business management suite. It helps organizations streamline their operations and gain real-time insights into their performance. The suite caters to a range of industries such as manufacturing, retail, and professional services.

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Workplace from Meta logo

A simple and secure way to connect your organization.

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Workplace from Facebook is a simple and secure way for people to share knowledge, work together and build connected communities.

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GoTo Connect logo

The first-ever truly unified voice and video solution.

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GoToConnect combines the power and reliability of Jive's cloud VoIP phone systems with GoToMeeting's web, audio and video conferencing into one simple, reliable and flexible solution. Users can meet, talk, chat, text and collaborate seamlessly via web browser, desktop application, or desk phone.

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Bitrix24 logo

All in one business management workspace

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Bitrix24 #1 FREE unified communications platform used by 12 million companies.

Read more about Bitrix24

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Weave logo

Customer communication and appointment scheduling solution

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Weave is the all-in-one customer communications and engagement platform for small and midsize business. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey.

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3CX logo

Web & mobile-based (Android, iOS) communications system.

learn more
3CX is an open standards IP PBX that offers complete Unified Communications, out of the box. Suitable for any business size or industry. Work efficiently from anywhere. Video conferencing, live chat, mobile apps and advanced contact center features are all included at a fraction of the cost.

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Flock logo

Communication and collaboration platform for teams

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Flock is a collaborative messaging app for teams which enables users to discuss projects and find and share information and ideas effectively and efficiently

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Front logo

AI-enabled customer service platform for collaboration

learn more
Front is a customer operations platform that enables support, sales, and account management teams to deliver exceptional service at scale. Front streamlines customer communication with automated workflows and real-time collaboration behind the scenes.

Read more about Front

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Pumble logo
Category Leaders

Communication and collaboration management application

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Pumble helps businesses in healthcare, software development, financial services, and other industries chat with members across departments and multiple locations. Users can create public or private channels with custom names and descriptions to collaborate on projects and exchange information.

Read more about Pumble

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Wildix logo

The First Sales-Oriented Unified Communications Solution.

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Wildix: Unified communications platform combining voice, video, messaging and AI for businesses. 1 million+ users. 200+ integrations.

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Missive logo
Category Leaders

Collaborative inbox for teams

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Missive is a team inbox and chat tool that helps teams to collaborate across email, SMS, WhatsApp, Twitter, and other communication channels. The inbox provides a business-first collaborative experience.

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Glassix logo

One inbox, countless smiles

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Glassix is the AI-powered unified messaging platform that keeps your customer conversations connected across any digital channel - Instant messaging apps and SMS text, email conversations, live chat on your website or app, and social media messages. Powered by GPT-4.

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Hiver logo

Modern, AI help desk software built for fast teams.

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Hiver is a modern, AI customer service platform that doubles as a unified communication tool. It lets teams manage external requests and internal discussions in the same place, reducing reliance on separate apps. Features like notes, mentions, shared drafts, and automations streamline the process.

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Whistle Messaging logo
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No. 1 Guest Messaging Platform for Hospitality

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#1 Guest Messaging Platform that Integrates with Property Management Systems

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Mattermost logo

Open source workplace messaging for web, PCs & phones

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Mattermost is an open source workplace messaging system for web, PCs & phones, that supports 1-1 & group messaging, file sharing, multiple languages, & more

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8x8 Work logo

Integrated contact center, voice, chat, video, and APIs

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8x8 Work: Your all-in-one collaboration hub - phone, video, messaging. Secure unified communication for every employee, anywhere, any device.

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Zoho Cliq logo

Cloud-based software for team collaboration & communication

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Zoho Cliq is a secure team communication software that organizes conversations, workflows, and meetings in one place to boost productivity. With features like video conferencing, custom messaging channels, and seamless integrations, Zoho Cliq enables effective collaboration from anywhere, streamlining workflows for teams of all sizes.

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MangoApps logo
Category Leaders

Bring your frontline and office teams together

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MangoApps is a unified communications platform that serves as a bridge between desk and deskless workers.

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Users also considered
Rocket.Chat logo

The Leading Enterprise Communication Hub

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Move away from messy email threads and multiple chatting platforms. Improve your digital workstream with a platform that respects privacy and offers total control of your data, bringing messages, video conference, files and bots together. Never lose track of important information again.

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AirSend logo

Team Collaboration. Simplified.

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AirSend is a team collaboration solution that allows users to collaborate across multiple channels. Manage conversations across multiple channels, host online meetings, share and organize files, track tasks, and write notes with AirSend.

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Key features for Unified Communications software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Mobile Access: Reviewers highlight the flexibility and convenience of mobile access, enabling users to manage calls and communications on the go effectively. 95% of reviewers rated this feature as important or highly important.
  • Alerts/Notifications: Users value customizable, real-time notifications for keeping informed about important updates and events without unnecessary distractions. 94% of reviewers rated this feature as important or highly important.
  • Access Controls/Permissions: Users appreciate the ability to assign specific permissions, ensuring that team members access only relevant information and tasks. 92% of reviewers rated this feature as important or highly important.
  • Screen Sharing: Reviewers emphasize the importance of screen sharing for presentations, teaching, and collaborative work, highlighting its ease of use and interactivity. 92% of reviewers rated this feature as important or highly important.
  • Chat/Messaging: Reviewers note that effective chat/messaging capabilities streamline communication, supporting quick information exchange and collaboration within teams. 92% of reviewers rated this feature as important or highly important.
  • File Sharing: Users find file sharing essential for collaboration, allowing easy sharing and access to documents and media within the platform during meetings and projects. 87% of reviewers rated this feature as important or highly important.