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Top Rated Video Conferencing Software with Communication Management in 2026

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: April 2026

Communication management organizes conversations, controls participant interactions, and integrates multiple communication tools. It facilitates smooth coordination, manages disruptions, and keeps track of calls and messages, enhancing overall meeting efficiency. Our reviewers in video conferencing software rated this feature as highly important.

6 Best Video Conferencing Software with Communication Management

Product
User rating
Starting price
Webex Suite logo
4.4
(7.3K)
25
per user/per month
learn more
Google Workspace logo
4.7
(17.4K)
7
per user/per month
learn more
Slack logo
4.7
(24K)
8.75
per user/per month
learn more
Microsoft Teams logo
4.5
(10.9K)
4
per user/per month
learn more
GoTo Meeting logo
4.5
(11.5K)
14
per user/per month
learn more
Zoom Workplace logo
4.6
(14.5K)
14.99
per user/per month
learn more

See other top Video Conferencing products with communication management

How we picked the 6 top rated products

We chose the high-performing solutions on this list based on verified user ratings on our site. Depending on available data, qualifying products either had to be among the most user-reviewed or the most searched-for products in the Video Conferencing software category. They also needed to have sufficient reviews about communication management, have a minimum user rating of 3 out of 5 for that feature, and show evidence of U.S. market presence. We then added a distinction for up to three products based on our proprietary ratings and reviews: Highest rated, Highly rated for communication management, and Highly rated for free version. Sponsorship or client status has no influence on the selection of these products, but it may impact the order in which products appear.

Details for the 6 best products

Webex Suite logo
Reviews Sentiment
 
 
 
1-2(132)
3-4(3,248)
5(4,015)
Key Features
Meeting Management4.5
Two Way Audio & Video

User insights about the communication management feature

Reviewers appreciate Webex Suite's communication management for its ease of use and configurability. They highlight features like screen sharing, chat, and audio controls that help manage meetings effectively. Users find it beneficial for organizing large audiences, managing participant interactions, and ensuring clear communication. They also value the platform's reliability and the quality of voice and video communication.

See related user reviews

“Webex auto-tries to keep the communication fluid with many features, e.g. automatically disabling the camera if the connection is poor, or speeding up the voice in case of some audio latency. Overall in the majority of the case the communication is nearly perfect. ”
ET

Emiliano T.

ICT Specialist

“the way to communicate in video, chat, Q&A reactions. Tools in video, audio like mute to avoid distractions.”
JR

Janet R.

Account Manager

Starting price
25per user /
per month
learn more
Pros and Cons based on 7,395 verified reviews

Efficient remote collaboration

Robust communication conferencing

Enhanced team collaboration

Interactive webinars

Effective online training

Connectivity issues

Browser compatibility problems

Complicated issue management

Navigation and screen issues

User experience challenges

See pros and cons details
Google Workspace logo
Reviews Sentiment
 
 
 
1-2(165)
3-4(4,154)
5(13,151)
Key Features
Meeting Management4.7
Two Way Audio & Video

User insights about the communication management feature

Reviewers indicate that Google Workspace's communication management integrates tools like Gmail, Google Chat, and Google Meet for seamless communication. They appreciate the centralized platform for emails, chats, and video calls, which enhances productivity and collaboration. Users find it easy to manage communication with push notifications, group chats, and the ability to create separate tasks and instructions for team members.

See related user reviews

“"Communication Management" in Google Workspace significantly enhances its overall productivity and collaboration capabilities. By integrating tools like Gmail, Google Chat, and Google Meet, it allows for seamless and efficient communication within te”
GU

Godswill U.

graphic designer

“Multiple channels of communication among team members either as one on one or in group settings, as well as the the collaboration features work quite well with gmail to keep team members in constant communication with each other.”
MS

Mohammed S.

Field Manager

Starting price
7per user /
per month
learn more
Pros and Cons based on 17,470 verified reviews

Effective remote teamwork

Enhanced workflow efficiency

Accessible cloud storage

Seamless document sharing

Seamless app integration

Dependence on internet

Inconsistent customer support

High costs and limitations

Complex account management

Challenging file management

See pros and cons details
Slack logo
Reviews Sentiment
 
 
 
1-2(175)
3-4(6,598)
5(17,262)
Key Features
Meeting Management4.4
Two Way Audio & Video

User insights about the communication management feature

Reviewers appreciate Slack's communication management capabilities, highlighting the ease of setting up channels for specific topics, real-time messaging, and the ability to reply to specific threads. They find it valuable for organizing conversations, flagging important messages, and integrating with other communication channels. Users report that Slack's features like reminders, message editing, and notifications help maintain efficient communication within teams.

See related user reviews

“Being able to keep track of messages - flag them, highlight them, mark as unread, set reminders. it allows me to never miss any messages from coworkers and stay on top of my work efficiently. ”
SB

Spencer B.

office administrative

“Communication management in Slack organizes conversations, channels, and messages for easy access, efficiency, collaboration, transparency, and integration with various tools, crucial for productivity and teamwork.”
KB

Kim B.

Content Moderator

Starting price
8.75per user /
per month
learn more
Pros and Cons based on 24,035 verified reviews

Effective remote communication

Efficient colleague communication

Enhanced team collaboration

Streamlined project management

Extensive integration options

High resource consumption

Inconsistent notifications

Confusing thread management

Slack's pricing drawbacks

Messaging limitations

See pros and cons details
Microsoft Teams logo
Reviews Sentiment
 
 
 
1-2(199)
3-4(4,372)
5(6,360)
Key Features
Meeting Management4.5
Two Way Audio & Video

User insights about the communication management feature

Users report that Microsoft Teams' communication management is effective for organizing chats, calls, and meetings in one place. They appreciate the ability to create and manage channels, set up private or public groups, and search past conversations. Reviewers find it useful for real-time collaboration, scheduling meetings, and integrating with other Microsoft Office apps. They also value the clear notifications and the ability to manage communication settings.

See related user reviews

“We use the program daily for inter-department communication. Allows us to have a log of calls between our team as well as a running chat.”
SA

Scott A.

Estimator

“The Communication Management in Microsoft Teams is convenient and cohesive. It is a great medium for classes, group works, and many more. How the application values communication is great, since with our situation today, it lets you communicate with people across different locations at a faster and easier pace. ”
LS

Lervyn S.

Freelancer

Starting price
4per user /
per month
learn more
Pros and Cons based on 10,931 verified reviews

Remote work facilitation

Effective colleague communication

Enhanced team collaboration

Unified communication platform

Seamless office integration

Resource-intensive performance

Inconsistent notifications

Inefficient search functionality

Complex file management

Call management limitations

See pros and cons details
GoTo Meeting logo
Reviews Sentiment
 
 
 
1-2(166)
3-4(4,838)
5(6,521)
Key Features
Meeting Management4.5
Two Way Audio & Video

User insights about the communication management feature

Users find GoTo Meeting's communication management valuable for facilitating seamless meetings and interactions. They appreciate the ability to manage who can speak, mute participants, and use chat and video features effectively. Reviewers highlight the ease of organizing and setting up meetings, as well as the ability to handle communication across different channels. They also find it useful for remote collaboration and problem-solving.
Verified reviewer profile picture

See related user reviews

“Admins have complete control over who can speak and mute those who do not understand how to mute themselves. This keeps the communication flowing from only those who need to speak and allows the others the ability to listen without distraction. ”
JY

Jason Y.

Emergency Management Director

“It impacts a lot where both trainer and other users can directly communicate with each other. They just need to connect with mic and speaker to listen and speak and rest GoToMeeting will help them to communicate.”
Verified reviewer profile picture

Shubham A.

Operations & Training Manager

Starting price
14per user /
per month
learn more
Pros and Cons based on 11,525 verified reviews
Verified reviewer profile picture

Seamless remote connectivity

Enhanced team collaboration

Effective webinar hosting

Efficient collaborative sharing

Positive GoToMeeting experience

Frequent connection lag

Persistent audio issues

Cumbersome download process

Inferior to competitors

Unstable connection

See pros and cons details
Zoom Workplace logo
Reviews Sentiment
 
 
 
1-2(86)
3-4(4,457)
5(9,977)
Key Features
Meeting Management4.6
Two Way Audio & Video

User insights about the communication management feature

Reviewers highlight Zoom Workplace's communication management for its ease of use and host control features. They appreciate the ability to mute/unmute participants, manage meeting entries, and use screen sharing and chat options. Users find it helpful for organizing large meetings, ensuring clear communication, and maintaining control over the meeting environment. They also value the platform's reliability and the quality of audio and video communication.

See related user reviews

“While doing virtual teaching, I lived several of the management features that Zoom included such as being able to mute participants and not allow them to unmute themselves (as a teacher of elementary students, this made class go much smoother). The various screen sharing options were extremely useful as well.”
NP

Nycole P.

Teacher

“The facility to control the meeting, we can mute all participants, we can highlight some speaker, and there's an option called raise hands, that's super useful to control which participant can speak”
RT

Robson T.

speaker

Starting price
14.99per user /
per month
learn more
Pros and Cons based on 14,520 verified reviews

Effective remote communication

Enhanced team collaboration

High-quality video conferencing

Effective online learning

Versatile webinar hosting

Frequent connection issues

Inconsistent audio control

Concerns about security

Limitations of free plan

High cost concerns

See pros and cons details

Other Top Rated Video Conferencing Software with Communication Management in 2026

Slack logo

A single place for team communication and workflows

learn more
Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do

Read more about Slack

Users also considered
Google Workspace logo

Collaboration application suite for teams

learn more
Google Workspace is a suite of applications from Google which offers a number of tools to communicate and collaborate with colleagues, store files, and manage data from all devices.

Read more about Google Workspace

Users also considered
Zoom Workplace logo
Category Leaders

Zoom is an all-in-one collaboration platform

learn more
With Team Chat, Phone, AI Companion, and more, Zoom Workplace is the platform for your best work. With Zoom Workplace, you can share your calendar availability, connect with your team, access your work phone on any device, and more.

Read more about Zoom Workplace

Users also considered
GoTo Meeting logo

Online meeting software with HD video conferencing

learn more
Get a fast, easy and reliable professional solution that enables customers to connect with colleagues through in-meeting chat or conference calling, and screenshare their presentations, all with the click of a button. The Meeting solution from GoTo Connect pairs productivity with flexibility.

Read more about GoTo Meeting

Users also considered
Microsoft Teams logo
Category Leaders

Chat-based workspace in Office 365

learn more
Microsoft Teams is a chat-based workspace in Microsoft 365 which lets users collaborate on documents, make voice & video conference calls, view chat logs, and more. Teams has replaced Skype for Business as Microsoft's online meeting solution.

Read more about Microsoft Teams

Users also considered
Webex Suite logo
Category Leaders

One app for everything. And everyone.

learn more
Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, engaging, inclusive and intelligent experience.

Read more about Webex Suite

Users also considered
Zoho Meeting logo
Category Leaders

Web conferencing tool to host online meetings and webinars.

learn more
Host face-to-face web meetings with webcam sharing right from your browser without any downloads. Share screen, international dial-in numbers, change presenter

Read more about Zoho Meeting

Users also considered
vFairs logo

Virtual events management software

learn more
Revolutionize the way you engage and motivate your audience online by seamlessly creating immersive virtual conferences. Our custom-designed events ensure highly interactive experiences that captivate and delight attendees.

Read more about vFairs

Users also considered
Workplace from Meta logo

A simple and secure way to connect your organization.

learn more
Workplace from Facebook is a simple and secure way for people to share knowledge, work together and build connected communities.

Read more about Workplace from Meta

Users also considered
Cisco Jabber logo
Category Leaders

Web conferencing, unified communications, voice & video call

learn more
Cisco Jabber is a unified communications tool that provides businesses with instant messaging, voice & video calls, voice messaging, and web conferencing. Features include file sharing, call forwarding, desktop sharing, persistent chat, active in-call controls, smartwatch compatibility, and more.

Read more about Cisco Jabber

Users also considered
BigMarker logo

The platform for modern webinars, virtual, and hybrid events

learn more
Host video conferences of all sizes right from your browser.

Read more about BigMarker

Users also considered
RingEX logo

RingEX - AI meets trusted communications

learn more
Designed to give you a flexible, mobile, and powerful cloud phone system. Experience HD-quality web, audio, and video, along with one-click functionality and webinar capabilities with RingCentral Video. Promote collaboration with team messaging, unlimited SMS, and more.

Read more about RingEX

Users also considered
GoTo Connect logo

The first-ever truly unified voice and video solution.

learn more
GoToConnect combines the power and reliability of Jive's cloud VoIP phone systems with GoToMeeting's web, audio and video conferencing into one simple, reliable and flexible solution. Users can meet, talk, chat, text and collaborate seamlessly via web browser, desktop application, or desk phone.

Read more about GoTo Connect

Users also considered
FreeConferenceCall.com logo
Category Leaders

Web conferencing and team collaboration solution

learn more
FreeConferenceCall.com is a conference management solution designed to help businesses organize, launch & manage meetings with external and internal stakeholders. The audio conferencing functionality lets users connect with participants using VoIP or domestic/local dial-in numbers.

Read more about FreeConferenceCall.com

Users also considered
RingCentral Video logo
Category Leaders

Video conferencing software with screen sharing & team chat

learn more
RingCentral Video is a cloud-based video conferencing platform designed to help businesses conduct virtual meetings from multiple devices such as desktops, tablets & mobile devices. The solution offers collaboration tools including audio and video calls, screen sharing, integrated messaging & more.

Read more about RingCentral Video

Users also considered
LiveWebinar logo

The most advanced and customizable webinar platform

learn more
LiveWebinar.com is a cloud-based webinar software that helps both small teams and enterprises manage webinars and online meetings. It lets any sales, HR, or marketing team easily perform online events for their audiences.

Read more about LiveWebinar

Users also considered
Class for Web logo

Online collaboration & web conferencing solution

learn more
Blackboard Collaborate is an online collaborative learning solution which enables employees to fulfill training requirements anywhere, anytime, with audio, video & webcam support, file sharing, & mobile collaboration, plus an interactive whiteboard, chat functionality, & more

Read more about Class for Web

Users also considered
ClickMeeting logo
Category Leaders

Progressive Webinar App

learn more
ClickMeeting is a browser-based platform for hosting webinars and training sessions. It allows users to talk to multiple people, share screens, and translate meetings in real time. The webinar room can accommodate up to 4 presenters and up to 5000 attendees at the same time.

Read more about ClickMeeting

Users also considered
GoBrunch logo

Reimagine your office in the virtual space.

learn more
Reimagine your office in the virtual space. GoBrunch is a video chat app based on interactive virtual rooms that mimic real spaces. Bring back the face-to-face culture of your office to the remote workplace.

Read more about GoBrunch

Users also considered
Eventtia logo

Powerful Event Software for Any Team, Any Event

learn more
Since 2014, Eventtia has been offering a powerful event management platform empowering thousands of organizations of all sizes and industries around the world, to plan, manage, and host engaging virtual, and hybrid events.

Read more about Eventtia

Users also considered
Remo logo

Live online events platform

learn more
Remo conference is a live online events platform that focuses on building authentic relationships by providing an immersive virtual space that simulates the real-world experience of attending events and conferences in the most effective way possible.

Read more about Remo

Users also considered
Vectera logo

Meeting room scheduling and video conferencing platform

learn more
Vectera is a cloud-based online conferencing platform designed to assist sales, customer success, and financial advisory teams with meeting room scheduling and video conferencing. Key features include screen sharing, file transfer, custom branding, calendars, and data encryption.

Read more about Vectera

Users also considered
LoopUp logo

Premium remote meeting solution

learn more
LoopUp is a premium remote meetings solution for better, more productive conference calls. By combining audio reliability with a simple user experience and powerful collaboration features, LoopUp provides a world-class conferencing solution that your users and guests will love.

Read more about LoopUp

Users also considered
Bizzabo logo
Category Leaders

Event booking and management solution

learn more
Bizzabo is an all-in-one event management platform designed to elevate B2B conferences and events. The event experience platform provides a comprehensive solution for event professionals to plan, promote, and produce complex event programs. The platform features a range of capabilities to streamline the event lifecycle. Organizers can leverage dynamic registration, multi-track agendas, and a branded mobile app to personalize the attendee journey.

Read more about Bizzabo

Users also considered
Zoho Cliq logo
Category Leaders

Cloud-based software for team collaboration & communication

learn more
Zoho Cliq is a secure team communication software that organizes conversations, workflows, and meetings in one place to boost productivity. With features like video conferencing, custom messaging channels, and seamless integrations, Zoho Cliq enables effective collaboration from anywhere, streamlining workflows for teams of all sizes.

Read more about Zoho Cliq

Users also considered

Key features for Video Conferencing software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Meeting Management: Reviewers highlight the ability to control meeting settings, schedule efficiently, manage participant access, and integrate with calendars for organized and effective meetings. 93% of reviewers rated this feature as important or highly important.
  • Two Way Audio & Video: Users value high-quality, customizable audio and video for seamless communication, enhancing engagement and collaboration during remote meetings. 93% of reviewers rated this feature as important or highly important.
  • Screen Sharing: Reviewers appreciate the ease of sharing screens for presentations, collaboration, and troubleshooting, which enhances clarity and interaction during meetings. 92% of reviewers rated this feature as important or highly important.
  • Mobile Access: Reviewers emphasize the convenience of accessing meetings, files, and communication tools from mobile devices, ensuring flexibility and productivity on the go. 88% of reviewers rated this feature as important or highly important.
  • Presentation Streaming: Users find presentation streaming crucial for sharing high-quality visual content in real-time, allowing effective communication and engagement during remote meetings. 88% of reviewers rated this feature as important or highly important.
  • Real-Time Chat: Reviewers highlight the usefulness of real-time chat for instant communication, sharing links, and collaborating without interrupting the flow of meetings. 87% of reviewers rated this feature as important or highly important.