Automox Features

Automox

Cloud-based platform for patch management

4.74/5 (43 reviews)

Automox Feature Summary

  • Alerts/Notifications
  • Automatic Approval
  • Automatic Patch Deployment
  • Automatic Scans
  • Custom Patches
  • Multi-Patch Deployments
  • Network Wide Management
  • Notifications
  • Patch Prioritization
  • Patch Testing
  • Remote Access/Control

Competitor Feature Comparison

API
Access Control
Activity Dashboard
Activity Tracking
Auditing
Automatic Notifications
Bug Tracking
Compliance Management
Configurable Workflow
Data Filtering
Desktop Notifications
Filtered Views
Patch Management
Policy Management
Remote Control
Role-Based Permissions
Search Functionality
Secure Login
Single Sign On
Summary Reports
Third Party Integration
Two-Factor Authentication
Workflow Management
Learn moreCompare App
API
Access Control
Activity Dashboard
Activity Tracking
Auditing
Automatic Notifications
Bug Tracking
Compliance Management
Configurable Workflow
Data Filtering
Desktop Notifications
Filtered Views
Patch Management
Policy Management
Remote Control
Role-Based Permissions
Search Functionality
Secure Login
Single Sign On
Summary Reports
Third Party Integration
Two-Factor Authentication
Workflow Management
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API
Access Control
Activity Dashboard
Activity Tracking
Auditing
Automatic Notifications
Bug Tracking
Compliance Management
Configurable Workflow
Data Filtering
Desktop Notifications
Filtered Views
Patch Management
Policy Management
Remote Control
Role-Based Permissions
Search Functionality
Secure Login
Single Sign On
Summary Reports
Third Party Integration
Two-Factor Authentication
Workflow Management
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Automox Feature Reviews

25 reviewers had the following to say about Automox's features:

Nathan killick

Finally a software deployment tool that just works

2019-10-18

Automox can automatically deploy patches endpoints need for OS or third-party applications.

Pros

Their live dashboard makes it easy to determine the level of compliance. Their built-in live chat makes it easy to connect with Support to resolve issues.

Cons

Their current reporting makes for troubleshooting deployment issues difficult sometimes but their support is top-notch and I've been told this is being addressed as is on their roadmap.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Automox


Thanks for the great review, Nathan! We're glad to hear you're having a great experience with Automox. Reporting updates are absolutely on the roadmap. Stay tuned for exciting reporting updates coming soon!

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Shawn Kahlon

Amazing cloud based patching tool

2020-04-30

Really good initial results. 3rd party app patching is superb..

Pros

Still growing integrations with other popular MDMs and management tools. 3rd party native app patching is a growing list.

Cons

Needs some more default options around reboots(coming soon) and reporting engine(coming soon).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Automox


Thanks for the review Shawn, and it's been great working with you on the Automox community! - Nic

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Scott MacLellan

Safe bet for patch management

2019-05-17

The ability to keep our endpoints security patches up to date saves us time and gives us peace of mind.

Pros

-Straight forward UI -Easy deployment/enrollment -Easy scheduling -Lots of scripting potential

Cons

-32 bit agent requiring 32 pit powershell scripting -Reporting capabilities could be more elaborate -No pending reboot notifications for user

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Automox


Excellent feedback, Scott! Thank you!

Read more
Darrell Quarles

Easy cloud management for updates and patches for OS and software

2017-09-27

Gives us an overview of computer updates and problem computers

Pros

Easy to deploy with group policy and has an easy to read dashboard that makes it simple to spot problem computers.

Cons

Takes time to learn the new interface after major updates, does not have an obvious alert when you run out of endpoint licences

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Norman Davis

Automox WSUS

2019-05-23

Ease of use , reporting on the spot patch updates and management

Pros

This software really automates a function that can be very task oriented.

Cons

Automox not only automates Microsoft patches but other software and helps keep a very good track of my inventory

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Automox


Thank you, Norman. We are happy to hear your experience is going very well!

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Josh Washburn

Automox is the perfect tool for our patching & inventory needs!

2018-01-25

Security for our PCs, Macs, and Windows-based servers.

Pros

I love having current threat info easily accessible within the Automox dashboard. Their tech support is excellent.

Cons

I would like to see more attention given to the 3rd party software deployment policy so the steps involved in creating the policy make the deployment even easier.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Matthias Kittok

Expensive, but cheaper than remediating a zero day

2020-02-05

We were having issues with our existing patch management software, the jump to automox was easy and only took a few hours to deploy and setup policies.

Pros

Policy management is super easy Patching is hardly a thought anymore Additional scripting is a neat "lite rmm"

Cons

Lacks true multi-tenancy UI can get a little buggy with lots of groups Email alerts are not super detailed

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Automox


Glad to hear you're liking Automox. We do have plans to improve functionality for MSPs around multi-tenancy. You can check out our roadmap here: https://portal.productboard.com/automox/1-automox-product-portal/tabs/2-under-consideration

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Anonymous
(Education Management company, 201-500 employees)

Best in market OS agnostic cloud native patch/vulnerability remediation solution.

2018-03-07

Fully solved our need for patching/vulnerability management. Full stop.

Pros

Automox's laser focus on patching/vulnerability remediation makes beats multifunction competitors who try to do too much and fail in multiple areas. If you're looking for patching stop and try Automox now.

Cons

They're also adding 3rd party software but currently don't have wide coverage.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Mike Smith

Awesome Product

2019-05-17

I was in search of something cloud based to replace WSUS.

Pros

Cloud Based, browser based, the reporting function

Cons

I have not come across something I dont like so far

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Automox


Thank you, Mike!

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Michael Brown

Great cloud based Patch Management solution for local and remote user devices.

2018-03-06

Pros

AutoMox solves this issue for us and gives us great reporting for security, compliance and support needs.

Cons

A login password only does not cut it these days. 3rd party software list needs growth.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Manuel Hollero

Great tool for Patch Management

2019-06-10

I have been looking for a tool to help with patch management and Automox by far is the easiest to implement.

Pros

Easy setup, UI is a no brainer, lots of effective tools for patch management.

Cons

It did not cover the smaller apps like Foxit, Winzip, etc.

Rating breakdown

Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Automox


Thank you for your feedback, Manuel! We're glad your onboarding experience was easy and the UI creates a simple path for you to patch your devices. Regarding the smaller apps, stay tuned! We have something coming this summer for 3rd party application support.

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Daniel Gauldin

Simple and Stable Patching Solution

2019-08-14

Support has been excelent, the one time I needed to contact them (which was due to my lack on knowledge rather than an actual issue.)

Pros

Easy UI to Learn, Easy to setup Patching Policies, Easy Install Process, Fast and Knowledgeable Support, Fast UI Load Times.

Cons

Possibly too simple for companies that want more hands-on control with patching.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Automox


Thank you for the great feedback, Daniel! We're happy to hear you're having a great experience and see the value of the hands-off approach. As for more hands-on control, we have some features on our roadmap to address this!

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John Patterson

Streamlining and simplifying our patching strategy in a "Do More with Less" world.

2019-09-18

The result: A better security position for the company based on the risk reports we present to our executive leadership and risk committees.

Pros

The biggest "like" though is that it has significantly reduced the risk of our company based on the reports we run from our vulnerability scanning.

Cons

UI continues to need some improvement; however, they do publish updates regularly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Automox


Thanks for the great review, John! Time to patch is a critical metric we believe more organizations need to understand and act on to ensure they're reducing security gaps. We agree that the UI needs some attention, and we've been actively working on some pretty cool updates. Stay tuned!

Read more
Corey Dolan

Possibilities are endless - Not just an update platform

2019-05-29

It's been a delight working with the software and the Automox team themselves. They're a great bunch that truly understands the needs of their customers. Solid A+

Pros

Windows Updates/Software Patch Management/Custom policies/Reporting/Live dashboard.... It is a hefty tool that I plan to take advantage of as long as possible.

Cons

Originally, dashboard performance was hit/miss.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Automox


Thank you so much for the feedback, Corey! We appreciate the grade on our work and are excited to hear your experience has been excellent! We are constantly improving performance and are glad to see you noticed as well as the features we add. We're excited for the future and to work more with happy users like yourself.

Read more
Josh Washburn

Perfect patching solution for our mixed environment

2019-05-20

We do not have a Mac management tool or local Active Directory.

Pros

I love the ability to see everything at a glance in the portal, and it is so easy to apply policies and settings.

Cons

I would prefer to have the ability to search on additional properties of the connected devices.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Automox


Thank you for the feedback, Josh! We're so happy you're loving Automox. We'll keep your idea about searching in mind as we continue to make enhancements this year.

Read more
Abhilash Rajan

Perfect for mixed environments

2020-03-18

I wish I had signed up for Automox earlier. It has reduced my department's overhead regarding maintaining updates quite a bit.

Pros

Where to start -- > Easy deployment > Can be used as a basic inventory management system > Integrates with Crowdstrike Falcon > Windows computers no longer need to be in the network to receive updates from the server > Can be used to replace Jamf for Macs since this handles Mac updates as well > Other than OS updates, Automox updates many apps like Adobe, Zoom, Webex as well > Excellent admin interface and dashboard

Cons

Not necessarily a con, but I would like a note/remark option under each computer so that I can add notes or encryption keys

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
George Todd

Great product. Easy to use and deploy. Phenomenal Customer Service.

2018-01-25

Automated patch management for my end-users.

Pros

Organization deployment is quick and painless. Current UI is lightyears ahead of the previous version which makes navigation easy and logical.

Cons

Small UI quirks here and there.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Laurence Crummay

Great product, with some exciting new features in the pipeline

2017-09-27

Better automation of patching

Pros

Clean UI, good value for money, prompt technical support.

Cons

There seem to be some issues with Ubuntu security patches, around the severity of them and whether they are applied or not

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
David Kim

Could be waaaaay better

2019-06-08

Pros

Relatively affordable to other options. The UI is great!

Cons

I wish there was an ability to get more optional info on the Dashboard. The ability to do mass actions is very hidden and not straight forward.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Automox


Thank you for the feedback, David!

Read more
Greg Choisser

We've been running Automox for a year and have had a great experience.

2017-09-13

We were able to do away with our wsus server and need for a vpn connection.

Pros

We are a completely cloud based operation so the ability to manage our asset updates via the cloud is amazing.

Cons

Over the past year, we've had lots of issues with the site loading slowly as well as the reporting function needs some work.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Derek Singletary

Excellent product for maintaining software updates on all of your managed endpoints.

2017-09-27

Pros

I like that this platform allows you to easily see which systems are not in compliance and remedy them.

Cons

The only feature I would like to see added is the ability to instantly initiate the updates installation on a specific endpoint, or either have the updates queued for the installation as soon as the endpoint becomes connected to Automox.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Brendan O'Connor

Trifecta - Mac, Windows, Linux management

2019-05-20

Any new start up would be crazy not to give this tool a look.

Pros

The requirements of my management tool were hard to fill: support the 3 major OS client flavors, be run as an SaaS offering, and it must not depend on Active Directory.

Cons

It isn't buggy as you might expect, but it lacks great reporting, and a few features I would love to see.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Automox


Thank you for the feedback, Brendan! We're excited for the future of reporting among other areas we're focusing our efforts this year.

Read more
J.R. Sitman

Nothing better than this software

2019-05-17

Exceptional. Prior we used WSUS. It was terrible. But you get what you pay for.

Pros

We get alerts every Wednesday of patching that failed and we can easily take action.

Cons

it has made our jobs so much easier

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Automox


Great to hear, J.R.! We're so glad you're loving Automox and are excited to have you as a customer while we continue to improve the product!

Read more
Anonymous
(Higher Education company, 51-200 employees)

Game Changer!

2019-05-17

I found Automox at a conference and purchased about two weeks later. The team has been great to work with and stayed in touch, unlike so many others that disappear into the night after the PO is signed.

Pros

Plus you have reporting for management without any extra effort.

Cons

It needs to grow more. Right now it still doesn't support 100% of our software, including some heavily used well-know titles. Support for other software needs to grow by at least 10x if it's going to have a chance to succeed. The software deployment piece also has some kinks to work out.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Automox


That's for the great feedback! We agree that supported software needs improvement and are actively working on it! If you're open to it, please send our Support team (support@automox.com) the software titles you would like to see as it can help us prioritize our list.

Read more
Tina Bosco

Program updating made easy!

2019-05-22

The interaction is the Automox customer service is great; any question I have had has been answered quickly and concisely.

Pros

The reporting is easy and clear and the notification process is as easy as checking a box and reading the email!

Cons

I have not found any cons. My experience with Automox has been wonderful.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Automox


Thank you so much for the great review, Tina!

Read more