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Google Cloud

Modular platform for computing, hosting, storage and more

Table of Contents

Google Cloud - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: January 2026

Google Cloud overview

Based on 2238 verified user reviews

What is Google Cloud?

Google Cloud is a cloud storage program with key features that include secure login, backup and recovery, secure data storage, document storage, access controls and permissions, data storage management, and more.

Who uses Google Cloud?

Reviews for Google Cloud come from a wide variety of industries, including Computer Software (10% of reviewers), Information Technology and Services (8%), and Marketing and Advertising (5%). The most frequent use case for Google Cloud cited by reviewers is cloud storage (61% of reviewers).

What do users say about Google Cloud pricing?

Some users report that Google Cloud’s free trials and credits help them test services affordably, and reviewers appreciate the pay-as-you-go pricing and discounts. However, some reviewers find the pricing structure complex and unpredictable, leading to unexpected costs.

What are the most popular integrations for Google Cloud?

The Google Cloud integrations most frequently cited by reviewers are: Google Drive (a cloud storage product rated 4.8 out of 5 for its integration with Google Cloud), Gmail (an email management product, 4.8), and Slack (a team communication product, 5.0).

Starting price

Free

Alternatives

with better value for money

Pros & Cons

Cloud Storage

Data Management

Infrastructure and Scalability

User Interface

Intermittent bugs and technical glitches

Dependence on stable internet access

Google Cloud’s user interface

Ease of use rating:

4.7

(2.2K)

Google Cloud pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

1-2(11)

3-4(618)

5(1,609)

What do users say about Google Cloud?

Select to learn more

Who uses Google Cloud?

Based on 2,238 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Computer Software

Information Technology and Services

Marketing and Advertising

Education Management

Others

Use cases

Cloud Storage

Cloud Management

Database

Application Development

Workflow Management

Google Cloud's key features

GetApp's analysis of 247 verified user reviews collected between July 2021 and January 2025 identifies Google Cloud's most critical features and summarizes user sentiment about those features.

Secure login

4.7

Reviewers appreciate Google Cloud's secure login capabilities. They highlight the multi-factor authentication, customizable user authentication protocols, and identity verification options. Users report that these aspects protect sensitive data from unauthorized access and ensure data privacy. They find the two-step verification process particularly valuable for preventing breaches. Additionally, reviewers mention the integration with Google Drive and the ease of managing login credentials securely. Of the 80 Google Cloud users who gave detailed accounts of their use of Secure Login, 100% rated this feature as important or highly important.

See related user reviews

“Offers a secure login process with multi-factor authentication, customisable user authentication protocols, and identity verification options.”

Joe S.

Clinical Lead

“Enables secure authentication and authorization to access data and resources in Google Cloud, ensuring that only authorized users have access to sensitive information.”

Debbie N.

Manager

Backup and recovery

4.7

Users report that Google Cloud's backup and recovery capabilities are reliable and efficient. They appreciate the automated backups, disaster recovery plans, and the ability to restore data easily. Reviewers highlight the protection against data loss, accidental deletion, and corruption. They find the variety of backup options, such as Cloud Backup and Cloud Storage, flexible and cost-effective. However, some users mention that the recovery process can be lengthy and suggest improvements. Of the 121 Google Cloud users who gave detailed accounts of their use of Backup and Recovery, 98% rated this feature as important or highly important.

See related user reviews

“It ensures that I have a copy of my data in case of data loss, accidental deletion or corruption hence protecting my data from being lost forever. Significantly, it prevents me from incurring costs that would incurr from having to pay costly data recovery services to recover my lost data.”

Leta D.

Computer trainer

“I like that this protects our data and ensures its availability in case of disasters or other unexpected events. This can include creating regular backups of data stored, as well as having a disaster recovery plan in place to quickly restore data in the event of an outage. ”

Eric N.

Content Creator

Secure data storage

4.7

Reviewers indicate that Google Cloud provides robust secure data storage. They highlight the advanced encryption algorithms, access controls, and compliance with industry standards. Users appreciate the built-in security capabilities, such as data-at-rest encryption and multi-layered security protocols. They feel confident that their sensitive data is protected from unauthorized access and breaches. Some users mention the integration with Google Drive for additional security. Of the 119 Google Cloud users who gave detailed accounts of their use of Secure Data Storage, 98% rated this feature as important or highly important.

See related user reviews

“What I like about "secure data storage" in Google Cloud is that it offers several storage options with built-in security features such as encryption and access controls that help to keep data safe and compliant.”

Solomon U.

Web developer

“I like the fact that I know anything I have in my cloud is secure because any document that I store in the cloud is safe whether it be an application or data about my business, and if its really sensitive information then I can lock it with code encryption to be extra safe.”

Brandy K.

New Business Owner

Document storage

4.7

Users report that Google Cloud's document storage capabilities are versatile and scalable. They appreciate the ability to store, manage, and collaborate on various document types, including text documents, spreadsheets, and presentations. Reviewers highlight the integration with Google Workspace and the advanced security measures, such as encryption and access controls. They find the document storage reliable, with easy access from multiple devices and efficient management of large datasets. Of the 104 Google Cloud users who gave detailed accounts of their use of Document Storage, 98% rated this feature as important or highly important.

See related user reviews

“I work with various internal and external stakeholders for managing complex data and with google cloud I can store, share, and collaborate on documents in a secure and scalable way across all different teams.”

Athina K.

Product Manager

“The document storage is my favorite feature. I've had the ability to store all my important documents in one place and they are secured too so no one can get to them.”

Amanda C.

Student

Access controls/permissions

4.6

Reviewers highlight the customizable access controls and permissions in Google Cloud. They appreciate the role-based access control (RBAC) and the ability to grant specific permissions to users, groups, and service accounts. Users report that these capabilities help maintain a secure environment by preventing unauthorized access. They find the synchronization with directory services, such as Active Directory, useful for managing access centrally. Some users mention the need for clearer guidance on file access. Of the 79 Google Cloud users who gave detailed accounts of their use of Access Controls/Permissions, 94% rated this feature as important or highly important.

See related user reviews

“You have a service called google cloud identity and access management (IAM), it allows you to control who can access you google cloud resources and what they can do with them. IAM allows you to grant permissions to users, groups and service accounts.”

Hector P.

System Engineer

“Granular control over access and simple division of access using projects provides good separation between projects. Being able to synchronise with other directory services (AD specifically) makes IAM easy to populate and maintain from a central location.”

Seth T.

Cloud Engineer

Data storage management

4.7

Users report that Google Cloud offers efficient data storage management capabilities. They appreciate the user-friendly interface, scalability, and capabilities like lifecycle management and versioning. Reviewers highlight the ability to manage large datasets, organize documents, and access data quickly. They find the storage management tools helpful for maintaining data governance and ensuring data availability. Some users suggest improvements for easier file movement between folders. Of the 87 Google Cloud users who gave detailed accounts of their use of Data Storage Management, 93% rated this feature as important or highly important.

See related user reviews

“Performance and reliability: The objective of data storage management is to manage data to have it readily available for business operations. Easy and quick access to data increases the performance, efficiency, and productivity of employees and improves the end-user experience.”

Porshia N.

Woner

“It's important to note that Google Storage doesn't only store and manage your data additionally helps you ensure that it goes above and beyond in diversity of options. Managing your stored data is a breeze from beginning to end.”

Delvin A.

Web Developer

All Google Cloud features

Features rating:

4.6

(2.2K)

HIPAA compliant

4.0

(1)

Data extraction

4.8

(4)

Cloud encryption

5.0

(4)

Data management

5.0

(1)

ETL - extract transfer load

4.0

(1)

User provisioning

4.5

(2)

Code development

4.4

(7)

Relational database management

4.3

(7)

Metadata management

4.0

(1)

File sharing

4.4

(5)

Self service data preparation

4.7

(3)

Real-Time analytics

5.0

(2)

Mobile development

5.0

(2)

Scheduling

5.0

(1)

Security management

4.7

(32)

Data security

4.8

(69)

High volume processing

4.4

(23)

User management

4.6

(131)

Performance metrics

4.6

(17)

Document management

4.6

(26)

Data integration

4.6

(32)

Machine learning

4.6

(25)

Data discovery

4.5

(43)

Dashboard

4.6

(24)

Multiple data sources

4.5

(30)

Data import/export

4.5

(129)

Mobile access

4.4

(18)

Data cleansing

4.4

(19)

Service level agreement (sla) management

4.5

(20)

Multi-Device support

4.8

(42)

Load balancing

4.5

(10)

Process/Workflow automation

4.9

(8)

Search/Filter

4.6

(8)

Workflow configuration

4.5

(60)

Cloud computing

4.8

(45)

Data synchronization

4.6

(100)

Log access

4.4

(9)

Customer database

4.4

(18)

Data capture and transfer

4.5

(51)

Data visualization

4.5

(134)

Alerts/Notifications

4.3

(12)

Data virtualization

4.6

(35)

Application management

4.8

(12)

Speech recognition

5.0

(6)

Natural language search

4.6

(14)

Threat response

4.5

(15)

Cost management

4.3

(106)

File transfer

4.7

(88)

Data recovery

4.7

(38)

Predictive analytics

4.5

(46)

Email management

4.5

(18)

Network monitoring

4.6

(10)

Performance monitoring

4.3

(12)

Reporting/Analytics

4.4

(163)

Configuration management

4.3

(31)

Workflow management

4.5

(109)

Calendar management

4.5

(37)

Server monitoring

4.6

(51)

Multi-Cloud management

4.6

(133)

Monitoring

4.4

(13)

Remote access/control

4.5

(152)

Performance analysis

4.6

(138)

Data migration

4.4

(103)

Graphical user interface

4.4

(50)

Integrated development environment

4.5

(48)

Configurable workflow

4.4

(32)

Multi-Language

4.6

(9)

Bandwidth monitoring

4.5

(4)

Collaboration tools

4.5

(98)

Self service portal

4.5

(4)

Real-Time monitoring

4.3

(9)

Compliance management

4.2

(39)

Data connectors

4.5

(93)

Data replication

4.4

(82)

Encryption

4.6

(18)

Task management

4.6

(8)

Data dictionary management

4.5

(48)

API

4.6

(150)

Drag & drop

4.3

(6)

Generative ai

4.5

(2)

Task scheduling

4.8

(11)

Multiple programming languages supported

4.5

(100)

Natural language processing

4.2

(5)

Reporting & statistics

4.3

(56)

Business process automation

4.2

(41)

Alerts/Escalation

4.5

(11)

Database support

4.5

(11)

Offline access

3.0

(4)

Role-Based permissions

3.9

(22)

Virtual server

5.0

(12)

Authentication

4.5

(6)

Compliance tracking

4.0

(13)

Version control

4.4

(5)

Third-Party integrations

4.5

(13)

Virtual personal assistant (vpa)

4.7

(3)

Pre-built templates

5.0

(2)

Chatbot

4.5

(4)

In-Database processing

2.0

(1)

Customizable dashboard

4.5

(19)

Database conversion

4.3

(38)

Prioritization

4.0

(5)

Audit management

3.2

(5)

Threat intelligence

(0)

Cloud application security

(0)

Testing/QA management

3.0

(1)

Templates

(0)

Cloud security policy management

(0)

Connectivity management

4.3

(3)

Status tracking

(0)

Custom development

(0)

Data blending

4.0

(1)

Data transformation

(0)

Data warehousing

(0)

Model training

(0)

Capacity analytics

5.0

(1)

Automated scheduling

(0)

Virtual machine encryption

(0)

Virtual Machine Migration

(0)

Virtual machine monitoring

(0)

Anti virus

(0)

AI/Machine learning

(0)

Visual analytics

(0)

Vulnerability protection

(0)

Vulnerability scanning

(0)

Web app development

3.0

(1)

Widgets

(0)

Activity monitoring

4.7

(3)

Access management

(0)

Mobile app

(0)

ML algorithm library

(0)

Lifecycle management

4.0

(2)

IOC Verification

(0)

Intrusion detection system

(0)

Interactive reports

(0)

Incident management

(0)

High availability

(0)

Full text search

(0)

Policy management

5.0

(1)

Forecasting

(0)

For sales teams/organizations

(0)

For healthcare

(0)

Project management

(0)

For ecommerce

(0)

For developers

(0)

File management

4.0

(2)

Release management

3.0

(1)

Endpoint protection

(0)

Remote Server Options

(0)

Endpoint management

(0)

Diagnostic tools

(0)

Requirements management

(0)

Risk assessment

(0)

Risk management

(0)

Device management

(0)

Deep learning

(0)

Debugging

(0)

Security auditing

(0)

Google Cloud awards

IoT

84/100

Google Cloud alternatives

Google Cloud

4.7

(2.2K)

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.5

Features

4.6

Value for Money

4.4

Customer Support

4.3

Oracle Cloud Infrastructure (OCI)

4.6

(17)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

Commvault Cloud

4.6

(48)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

HighQ

4.5

(54)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

Google Cloud pricing

Pricing plans

Pricing details:

Free plan

Free trial

Subscription

Free

0.00

Pay as You Go

No pricing info

User opinions about Google Cloud price and value

Value for money rating:

4.4

Of 371 reviews that provide robust commentary on Google Cloud's price and value, 61% mention it in a positive light.

Some users say Google Cloud offers competitive pricing with pay-as-you-go options, making it cost-effective for many businesses. They appreciate the free credits for new users, the free tier for testing services, and the scalability that allows them to adjust costs based on demand. Reviewers indicate that the platform's wide range of products and integration with other Google services add value, and the cost model is clear with tools like the Google Cloud Pricing Calculator. They also find the sustained usage and committed usage discounts beneficial.

However, some reviewers find the pricing structure complex and challenging to predict, leading to unexpected charges. They report that the multitude of pricing options and services can be confusing, especially for new users. Some users feel that certain services are expensive, making it less attractive for small businesses or personal projects. They also mention that premium support solutions can be costly, and the limited free storage space is a drawback. Overall, while many find Google Cloud to be a good value, the complexity and potential high costs are significant concerns for some users.

, and

To see what individual users think of Google Cloud's cost and value, check out the review excerpts below.

“The platform has been awesome for launching projects that I can integrate with my Gmail and other Google services, and using compute power for my dissertation at no cost thanks to the student offer.”

Sean B.

Student

“GCP has a massive set of products we use on the regular from ML-based, virtual PCs and SQL; they typically have a free-tier you can use to develop on to see if larger deployments will be worth it.”

Bryan H.

Director of Technical Operations

“Google Cloud's complex pricing structure can be confusing for new users and make it difficult to accurately predict and manage costs.”

Pumelele B.

CEO

Google Cloud integrations (341)

Integrations rated by users

We looked at 2,238 user reviews to identify which products are mentioned as Google Cloud integrations and how users feel about them.

Google Drive

Integration rating: 4.8 (12)

“We function almost solely in Google drive so it is vital to integrate and they function perfect together making my life so much easier.”

“This is just another form of cloud service. I use both, because I like googles products.”

Jamie G.

Account Manager

1/2

Google Workspace

Integration rating: 4.7 (11)

“I use both of them to access and share files. Furthermore, Google cloud offers me a wide range of applications and services that can be integrated with Google Workspace such as Google BigQuery, hence allowing me to analyze data and generate insights from Google Workspace”

Leta D.

Computer trainer

Google Docs

Integration rating: 5.0 (8)

“Any of our new sales promotions, or any new changes that my company is making, we all share/view documents pertaining to these changes/promos, using Google docs”

Nicholas B.

Sales Manager

Integration rating: 3.7 (7)

Trello

Integration rating: 4.5 (2)

OneDrive

Integration rating: 5.0 (2)

Jira

Integration rating: 4.0 (2)

xMatters

Integration rating: 5.0 (1)

Webex Suite

Integration rating: 3.0 (1)

Mailchimp

Integration rating: 5.0 (1)

Stripe

Integration rating: 4.0 (1)

SendGrid

Integration rating: 4.0 (1)

Google Cloud customer support

What do users say about Google Cloud customer support?

Customer support rating:

4.4

We analyzed 100 verified user reviews to identify positive and negative aspects of Google Cloud customer support.

A small group of reviewers found Google Cloud support fast, helpful, and knowledgeable when resolving issues or onboarding.

A few users appreciated the promptness and thoroughness of customer service when they managed to reach support.

Frequently reported by users, support is slow to respond and difficult to contact, especially for non-premium customers.

A significant portion of users noted that meaningful assistance often requires paying extra for premium support plans.

Common user feedback highlights inconsistent support quality, with some finding staff unhelpful or unable to resolve technical issues.

Support options

Email/help desk

Chat

Phone support

Knowledge base

Faqs/forum

Training options

Videos

Webinars

In person

Documentation

Live online

To see what individual users say about Google Cloud's customer support, check out the review snippets below.

“Google support is applaudable and with initial help on understanding their product and service, it was real easy for our team to start with the migration.”

Divayanshu S.

Assistant Consultant

“The Support is not fantastic - often they are there only to diagnose connectivity or up time rather than advising on feature issues or deployment problems - they will often say you need to pay for enhanced support or professional services.”

Louis J.

Managing Director

Google Cloud FAQs

Q. Who are the typical users of Google Cloud?

Google Cloud has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

These products have better value for money

Q. What is Google Cloud used for?

Google Cloud Platform is a modular-based platform providing multiple build and scale services to businesses of any size within any industry. It offers tools for document storage, data warehousing, security key enforcement, app creation, API management, AI and machine learning, live chat, and more. With Google Cloud Platform, users can store large amounts of data in cloud storage and scalable data warehouses with built-in machine learning. Additionally, users have access to relational and non-relational databases for transactions, complex queries, streaming, offline sync, and more. The platform also includes data migration services such as data import for BigQuery, large scale network transfer of data, and a rackable storage server for large volumes of data. Google Cloud Platform enables users to streamline management workflows with integrated management consoles, browser and mobile device compatibility, and cost optimization tools. The platform also includes a global fiber network, providing users with defense-in-depth network security and reliability. Additional networking features include content delivery, service tiers, telemetry, low-latency DNS serving, traffic management, load balancing, and a network intelligence center for network monitoring, verification, and optimization. With Google Cloud Platform users can integrate artificial intelligence (AI) and machine learning (ML) into pre-existing applications using custom or pre-trained modules, as well as gather insights derived from text, speech, video, and images. The platform offers natural language features for cloud translation from any language.

Q. What are the benefits of using Google Cloud?

Build with generative AI, deploy apps, and analyze data with Google-grade security.

Leverage AI agents, AI-based search, and NotebookLM for enterprises with Google Agentspace.

Accelerate AI journey with Vertex AI, a fully managed AI platform enhanced by Gemini and multiple foundation models.

Q. What languages does Google Cloud support?

Google Cloud supports the following languages:
Chinese (Simplified), Chinese (Traditional), Dutch, English, French, German, Indonesian, Italian, Japanese, Korean, Portuguese, Spanish, Turkish

Q. Does Google Cloud offer an API?

Yes, Google Cloud has an API available for use.

Q. What level of support does Google Cloud offer?

Google Cloud offers the following support options:
Email/Help Desk, Chat, Phone Support, Knowledge Base, FAQs/Forum