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Pulseway Logo

All-in-one remote IT monitoring and management platform.

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Pulseway - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: December 2025

Pulseway overview

Based on 310 verified user reviews

What is Pulseway?

Pulseway is an IT management program with key features that include patch management, remote access/control, and more.

Who uses Pulseway?

By industry, Pulseway reviewers are most commonly professionals in information technology and services (33%). The most frequent use case for Pulseway cited by reviewers is IT management (59% of reviewers).

What do users say about Pulseway pricing?

Most reviewers indicate that Pulseway delivers excellent value for money, citing its affordability, robust free version, and flexible pricing. However, some users report higher costs for larger IT environments and expensive add-ons.

Starting price

27 /
per month

Alternatives

with better value for money


Pros & Cons

Responsiveness

Expansion

Affordability

Reliability

Control

Pulseway’s user interface

Ease of use rating:

Pulseway pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(3)
3-4(79)
5(228)

What do users say about Pulseway?

Users think Pulseway offers robust remote monitoring, a feature-rich platform, and a highly convenient mobile app that lets them manage systems from anywhere. They find real-time alerts and notifications help them address issues proactively, and they appreciate responsive customer support and fair pricing, especially for small and medium businesses. They say the product is easy to use and streamlines IT management tasks.

Some report limitations with remote access, occasional bugs, and feature gaps—particularly for Mac and Linux systems. They mention the mobile app lacks some desktop functions, and note that documentation and integration could be improved.

Select to learn more


Who uses Pulseway?

Based on 310 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Information Technology and Services
Computer & Network Security
Computer Software
Education Management
Others

Use cases

IT Management
Remote Monitoring and Management
Remote Support
Patch Management
Server Monitoring

Pulseway's key features

GetApp's analysis of 50 verified user reviews collected between July 2021 and October 2024 identifies Pulseway's most critical features and summarizes user sentiment about those features.

Patch management

Reviewers appreciate Pulseway's Patch Management capabilities for managing Windows and third-party updates, especially for security-critical areas like browsers and email. They find it helpful for keeping remote machines up to date without needing a WSUS server. Users report that the setup is effortless and powerful, though some mention the need for more control over specifics and Linux support. They also note occasional issues with updates and the lack of custom titles, but overall find it reliable and easy to use. Of the 21 Pulseway users who gave detailed accounts of their use of Patch Management, 90% rated this feature as important or highly important.

See related user reviews

“A really big reason we use Pulseway is to provide Windows and 3rd Party update management, especially useful for security critical areas like Browsers and Email, as well as Windows itself.”
MB

Mark B.

IT Manager

“This is our goal, we need to manage the patching of some remote machines and with pulseway we can do it comprehensively.”
AB

Alessandro B.

IT Engeneer


Remote access/control

Users report that Pulseway's Remote Access/Control is reliable and essential for providing support from anywhere in the world. They find it easy to connect and appreciate capabilities like file transfer and chat. Reviewers indicate it has replaced other tools like Chrome Remote Desktop and TeamViewer for many. They mention some lagging issues and a desire for a more modern UI and web-based control. Despite these, they feel it is functional and a priority for their support needs. Of the 20 Pulseway users who gave detailed accounts of their use of Remote Access/Control, 85% rated this feature as important or highly important.

See related user reviews

“It's replaced Chrome Remote Desktop for accessing systems outside the office. Inside the office it now serves as a backup for my normal VNC access through our VPN for the rare occasion that goes down.”
DS

David S.

IP Manager

“Allows us to support our users from anywhere in the world. Allows us to work on servers from anywhere in the world.”
Ul

Ursula l.

IT Manager


All Pulseway features

Features rating:

IT reporting
IT asset tracking
Real-Time data
IP address monitoring
Asset tracking
Endpoint management
Resource management
Network resource management
Activity dashboard
Multiple monitor access
Real-time alerts
Automatic patch deployment
Remote monitoring & management
IT asset management
Real-Time monitoring
Unattended access
Real-Time notifications
Device management
Risk alerts
Alerts/Notifications
Server monitoring
Diagnostic tools
Mobile access
Configuration management
Reporting/Analytics
Event logs
Dashboard
Network monitoring
Billing & invoicing
Troubleshooting
Policy management
Screen sharing
Anti virus
Task management
Real-Time analytics
Compliance management
Maintenance scheduling
Endpoint protection
Data storage management
Mobile device management
Inventory management
API
Performance metrics
Audit trail
User management
File sharing
Incident management
Customizable reports
For msps
Third-Party integrations
Collaboration tools
Vulnerability scanning
Support ticket management
Real-Time chat
Access controls/permissions
Customizable branding
Service level agreement (sla) management
Self service portal
Reporting & statistics
Threshold alerts
Purchasing & receiving
Project management
Two-Factor authentication
Uptime reporting
Process/Workflow automation
Usage tracking/analytics
Problem management
Print management
Virtual machine monitoring
Policy creation
Performance monitoring
Web traffic reporting
Widgets
Performance management
Patch testing
Workflow management
Patch prioritization
Password management
Remote update/installation
Remote printing
Role-Based permissions
Scheduling
Secure data storage
Secure login
Remote access & monitoring
Security management
Remediation management
Real-Time updates
Real-Time reporting
Service history
Session transfer
Simple network management protocol (snmp)
Single sign on
Status tracking
Summary Reports
Support ticket tracking
Tagging
Task scheduling
Network wide management
Data migration
Data import/export
Dashboard creation
Customization
Customizable fields
CRM
Credential management
CPU monitoring
Contract/License management
Continuous monitoring
Configurable workflow
Compliance tracking
Communication management
Client portal
Chat/Messaging
Capacity management
Baseline manager
Backup and recovery
Availability testing
Availability management
Automatic scans
Automatic backup
Automated scheduling
Authentication
Audit management
Asset lifecycle management
Approval process control
Application management
Alerts/Escalation
Activity tracking
Active directory integration
Network security
Network analysis
Multiple user accounts
Multiple authentication methods
Multi-User collaboration
Multi-Device support
Multi-Channel communication
Monitoring
Mobile Network Troubleshooting
Mobile alerts
Maintenance management
Mail Server Monitoring
Live chat
License management
Knowledge management
Issue tracking
Issue management
Issue auditing
HIPAA compliant
Help desk management
File transfer
File management
Event Tracking
Email monitoring
Email alerts
Drag & drop
Disaster recovery
Device auto discovery
Desktop virtualization
Deployment management
Data visualization

Pulseway awards

Awarded in 8 categories in 2026

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Starting from

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Pulseway pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Monthly

67

Per month

Features included:

  • Mobile Device Management
  • 3rd Party Patching
  • Ransomware Detection
  • Endpoint Protection

Annual

44

Per month

Contact vendor for more details

3 Years

27

Per month

Contact vendor for more details

User opinions about Pulseway price and value

Value for money rating:

Of 44 reviews that provide robust commentary on Pulseway's price and value, 89% mention it in a positive light.

Most reviewers indicate that Pulseway offers excellent value for money, highlighting its affordability compared to competitors. They appreciate the extensive functionality provided in the free version and the ability to upgrade for more advanced features. Users find the pricing reasonable and competitive, especially for small and medium-sized businesses, and note that it includes robust features without the burden of long-term contracts. Some users report that the simplified licensing and flexible pricing options make it cost-effective. However, some reviewers feel that the cost can be high for larger IT environments and that certain add-ons are expensive.

, and

To see what individual users think of Pulseway's cost and value, check out the review excerpts below.

“It ticks all the boxes we need as an IT department, and it does so at a fraction of the cost of its competitors.”
TE

Thomas E.

IT Technician

“Overall the Pulseway RMM product is worth taking a look at for any MSP interested in getting premium features as half (or less) of the cost of the other guys, without compromising on ease of use or support.”
PL

Paul L.

President

“Lacks a lot of features present in other RMM solutions, pricing is fairly steep too when considering this.”
Verified reviewer profile picture

David C.

IT Assistant

Pulseway integrations (17)

Integrations rated by users

We looked at 310 user reviews to identify which products are mentioned as Pulseway integrations and how users feel about them.

Slack logo
Slack

Integration rating: 4.5 (2)

It is great being able to get alerts sent to a slack channel where I can more easily monitor.

BW

Bryan W.

IT Specialist

Hudu logo
Hudu

Integration rating: 5.0 (1)

It allowed me to import my devices from pulseway into hudu for easy documentation.

BW

Bryan W.

IT Specialist

Integration rating: 5.0 (1)

Integration rating: 5.0 (1)

Integration rating: 5.0 (1)

Autotask PSA logo
Autotask PSA

Integration rating: 5.0 (1)

IT Glue logo
IT Glue

Integration rating: 5.0 (1)

Pulseway customer support

What do users say about Pulseway customer support?

Customer support rating:

We analyzed 59 verified user reviews to identify positive and negative aspects of Pulseway customer support.

Widespread user sentiment highlights Pulseway's support team as responsive, knowledgeable, and quick to resolve issues.

A fair number of users appreciate the helpful onboarding, training, and ongoing guidance provided by support staff.

Multiple users note that support is easily accessible via calls, emails, and webinars, making it simple to get assistance.

A portion of users value the proactive follow-ups and regular check-ins from support, ensuring continued satisfaction.

Support options

Knowledge base
Chat
Email/help desk
Faqs/forum
Phone support
24/7 (live rep)

Training options

Live online
Videos
Documentation
Webinars
In person

To see what individual users say about Pulseway's customer support, check out the review snippets below.

“Amazing support team - makes the setup process a lot less painful, great response times, extremely wide variety of monitoring capabilities, relatively fair pricing, semi-active community, extensive mobile app, PSA/RMM integration makes for easy ticketing/billing, active communication, once you're familiar with the product it becomes very easy to use. ”

WM

Will M.

Investment Analyst

“Pulseway caters to what really matters most to me in all the important areas, and its support staff has demonstrated ample interest in helping me grow my business.”

CO

Chima O.

Managed IT Strategist

“Additionally, the support staff is very timely with all responses and any assistance needed which makes this a grand slam! If you are looking for a platform that is fairly priced, user friendly and a team that provides tremendous support, Pulseway is it!”

Verified reviewer profile picture

Ronald G.

Founder, President, and CEO

Pulseway FAQs

Q. What type of pricing plans does Pulseway offer?

Pulseway has the following pricing plans:
Starting from: $67.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. What is Pulseway used for?

Pulseway is a powerful IT management platform that monitors and manages Windows, Linux, Mac, SNMP devices and applications. Used by over 6,000 businesses worldwide to streamline their IT operations and decrease downtime. With powerful automation for auto-remediation, patch management and deployment, system administrators and IT technicians can be more efficient and resolve critical issues before anyone even notices there were any issues to begin with. Key Pulseway Features: - Monitoring and Management - Discovery and Deployment - Server Management and Monitoring - Automation like Never Before - Out-of-the-box OS & 3rd Party Patching - Unlimited Remote Control for macOS and Windows - Custom Reporting All the features are available from both the web app and from the native mobile applications available on iOS and Android.


Q. What are the benefits of using Pulseway?

**MOBILE-FIRST**
Work from anywhere, on any device, with instant and powerful access to the functions that matter most. Pulseway's native Mobile Apps (Android & iOS) were built from the ground up to give you full control of all your critical IT systems.

**ASSET DISCOVERY**
Easy to use Network Discovery and Deployment engine allows instant productivity straight out of the box. With no on-boarding or training required to get you up and running. In minutes, you can quickly and effortlessly see all the IT endpoints and then mass deploy the Pulseway solution with pre-configured policies built-in.

**AUTOMATION**
Get more done by doing less, with Pulseway's easy-to-use Automation engine you can complete repetitive tasks & automatic fixes by enabling Tasks to be executed by rules and schedules defined by you.

**PATCHING**
Patch Management is one of the most critical and complex processes managed by IT. The sheer volume of patches combined with the growing number of endpoints that IT is responsible for makes patch management a tremendous undertaking. Pulseway's Patch Management Software is designed to make your job easier by automatically patching OS and a vast list of 3rd Party Applications.

**ENDPOINT PROTECTION**
Pulseway ensures that all your IT systems are fully protected at all times. Centrally manage, monitor, configure and deploy Pulseway Antivirus across your IT systems in minutes.

**NETWORK MONITORING**
Pulseway’s Network Monitoring software gives you total visibility across your network. Automatic discovery and diagramming, makes managing your network simple, intuitive and efficient. The Auto-generated topology map provides a comprehensive view of your network, while simple interface makes it easy to read and interpret network diagrams.

**CUSTOM REPORTING**
You can now leverage the power of data to showcase to your customers or to your organization the health of all systems, patch compliance, asset summary and much more.

**BACKUP**
Pulseway's Cloud Backup software delivers a clean and easy to use interface that will let you check backup statuses, calculate backup health score, schedule backup jobs, and recover data — for physical and virtual servers, workstations and documents.

**ENDPOINT PROTECTION**
Pulseway ensures that all your IT systems are fully protected at all times. Centrally manage, monitor, configure and deploy Pulseway Antivirus across your IT systems in minutes.


Q. Who are the typical users of Pulseway?

Pulseway has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Pulseway support?

Pulseway supports the following languages:
English, German


Q. Does Pulseway support mobile devices?

Pulseway supports the following devices:
Android, iPad, iPhone


Q. Does Pulseway offer an API?

Yes, Pulseway has an API available for use.


Q. What other apps does Pulseway integrate with?

Pulseway integrates with the following applications:
Unitrends MSP, Bitdefender GravityZone, IT Glue, Slack, PagerDuty, ConnectWise PSA, OpenText Core Endpoint Protection​, Autotask PSA, Xero, Zendesk Suite


Q. What level of support does Pulseway offer?

Pulseway offers the following support options:
Knowledge Base, Chat, Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep)

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