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Pulseway
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one remote IT monitoring and management platform.
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Pulseway - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: December 2025
Pulseway overview
Based on 310 verified user reviews
What is Pulseway?
Pulseway is an IT management program with key features that include patch management, remote access/control, and more.
Who uses Pulseway?
By industry, Pulseway reviewers are most commonly professionals in information technology and services (33%). The most frequent use case for Pulseway cited by reviewers is IT management (59% of reviewers).
What do users say about Pulseway pricing?
Most reviewers indicate that Pulseway delivers excellent value for money, citing its affordability, robust free version, and flexible pricing. However, some users report higher costs for larger IT environments and expensive add-ons.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Responsiveness
Expansion
Affordability
Reliability
Control
Pulseway’s user interface
Pulseway pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.7
Features
4.5
Ease of use
4.7
Customer support
4.7
Reviews sentiment
What do users say about Pulseway?
Users think Pulseway offers robust remote monitoring, a feature-rich platform, and a highly convenient mobile app that lets them manage systems from anywhere. They find real-time alerts and notifications help them address issues proactively, and they appreciate responsive customer support and fair pricing, especially for small and medium businesses. They say the product is easy to use and streamlines IT management tasks.
Some report limitations with remote access, occasional bugs, and feature gaps—particularly for Mac and Linux systems. They mention the mobile app lacks some desktop functions, and note that documentation and integration could be improved.
Select to learn more
Who uses Pulseway?
Based on 310 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Pulseway's key features
GetApp's analysis of 50 verified user reviews collected between July 2021 and October 2024 identifies Pulseway's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Pulseway's Patch Management capabilities for managing Windows and third-party updates, especially for security-critical areas like browsers and email. They find it helpful for keeping remote machines up to date without needing a WSUS server. Users report that the setup is effortless and powerful, though some mention the need for more control over specifics and Linux support. They also note occasional issues with updates and the lack of custom titles, but overall find it reliable and easy to use. Of the 21 Pulseway users who gave detailed accounts of their use of Patch Management, 90% rated this feature as important or highly important.
Mark B.
IT Manager
Alessandro B.
IT Engeneer
Users report that Pulseway's Remote Access/Control is reliable and essential for providing support from anywhere in the world. They find it easy to connect and appreciate capabilities like file transfer and chat. Reviewers indicate it has replaced other tools like Chrome Remote Desktop and TeamViewer for many. They mention some lagging issues and a desire for a more modern UI and web-based control. Despite these, they feel it is functional and a priority for their support needs. Of the 20 Pulseway users who gave detailed accounts of their use of Remote Access/Control, 85% rated this feature as important or highly important.
See related user reviews
David S.
IP Manager
Ursula l.
IT Manager
All Pulseway features
Features rating:
Pulseway awards
Pulseway alternatives
Pulseway pricing
Pricing plans
Pricing details:
User opinions about Pulseway price and value
Value for money rating:
Of 44 reviews that provide robust commentary on Pulseway's price and value, 89% mention it in a positive light.
Most reviewers indicate that Pulseway offers excellent value for money, highlighting its affordability compared to competitors. They appreciate the extensive functionality provided in the free version and the ability to upgrade for more advanced features. Users find the pricing reasonable and competitive, especially for small and medium-sized businesses, and note that it includes robust features without the burden of long-term contracts. Some users report that the simplified licensing and flexible pricing options make it cost-effective. However, some reviewers feel that the cost can be high for larger IT environments and that certain add-ons are expensive.
, and
To see what individual users think of Pulseway's cost and value, check out the review excerpts below.
Pulseway integrations (17)
Integrations rated by users
We looked at 310 user reviews to identify which products are mentioned as Pulseway integrations and how users feel about them.
Integration rating: 4.5 (2)
“It is great being able to get alerts sent to a slack channel where I can more easily monitor.”
Bryan W.
IT Specialist
Integration rating: 5.0 (1)
“It allowed me to import my devices from pulseway into hudu for easy documentation.”
Bryan W.
IT Specialist
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Pulseway customer support
What do users say about Pulseway customer support?
Customer support rating:
We analyzed 59 verified user reviews to identify positive and negative aspects of Pulseway customer support.
Widespread user sentiment highlights Pulseway's support team as responsive, knowledgeable, and quick to resolve issues.
A fair number of users appreciate the helpful onboarding, training, and ongoing guidance provided by support staff.
Multiple users note that support is easily accessible via calls, emails, and webinars, making it simple to get assistance.
A portion of users value the proactive follow-ups and regular check-ins from support, ensuring continued satisfaction.
Support options
Training options
To see what individual users say about Pulseway's customer support, check out the review snippets below.
“Amazing support team - makes the setup process a lot less painful, great response times, extremely wide variety of monitoring capabilities, relatively fair pricing, semi-active community, extensive mobile app, PSA/RMM integration makes for easy ticketing/billing, active communication, once you're familiar with the product it becomes very easy to use. ”
Will M.
Investment Analyst
“Pulseway caters to what really matters most to me in all the important areas, and its support staff has demonstrated ample interest in helping me grow my business.”
Chima O.
Managed IT Strategist
“Additionally, the support staff is very timely with all responses and any assistance needed which makes this a grand slam! If you are looking for a platform that is fairly priced, user friendly and a team that provides tremendous support, Pulseway is it!”

Ronald G.
Founder, President, and CEO
Pulseway FAQs
Pulseway has the following pricing plans:
Starting from: $67.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
These products have better value for money
Q. What is Pulseway used for?
Pulseway is a powerful IT management platform that monitors and manages Windows, Linux, Mac, SNMP devices and applications. Used by over 6,000 businesses worldwide to streamline their IT operations and decrease downtime. With powerful automation for auto-remediation, patch management and deployment, system administrators and IT technicians can be more efficient and resolve critical issues before anyone even notices there were any issues to begin with. Key Pulseway Features: - Monitoring and Management - Discovery and Deployment - Server Management and Monitoring - Automation like Never Before - Out-of-the-box OS & 3rd Party Patching - Unlimited Remote Control for macOS and Windows - Custom Reporting All the features are available from both the web app and from the native mobile applications available on iOS and Android.
Q. What are the benefits of using Pulseway?
**MOBILE-FIRST**
Work from anywhere, on any device, with instant and powerful access to the functions that matter most. Pulseway's native Mobile Apps (Android & iOS) were built from the ground up to give you full control of all your critical IT systems.
**ASSET DISCOVERY**
Easy to use Network Discovery and Deployment engine allows instant productivity straight out of the box. With no on-boarding or training required to get you up and running. In minutes, you can quickly and effortlessly see all the IT endpoints and then mass deploy the Pulseway solution with pre-configured policies built-in.
**AUTOMATION**
Get more done by doing less, with Pulseway's easy-to-use Automation engine you can complete repetitive tasks & automatic fixes by enabling Tasks to be executed by rules and schedules defined by you.
**PATCHING**
Patch Management is one of the most critical and complex processes managed by IT. The sheer volume of patches combined with the growing number of endpoints that IT is responsible for makes patch management a tremendous undertaking. Pulseway's Patch Management Software is designed to make your job easier by automatically patching OS and a vast list of 3rd Party Applications.
**ENDPOINT PROTECTION**
Pulseway ensures that all your IT systems are fully protected at all times. Centrally manage, monitor, configure and deploy Pulseway Antivirus across your IT systems in minutes.
**NETWORK MONITORING**
Pulseway’s Network Monitoring software gives you total visibility across your network. Automatic discovery and diagramming, makes managing your network simple, intuitive and efficient. The Auto-generated topology map provides a comprehensive view of your network, while simple interface makes it easy to read and interpret network diagrams.
**CUSTOM REPORTING**
You can now leverage the power of data to showcase to your customers or to your organization the health of all systems, patch compliance, asset summary and much more.
**BACKUP**
Pulseway's Cloud Backup software delivers a clean and easy to use interface that will let you check backup statuses, calculate backup health score, schedule backup jobs, and recover data — for physical and virtual servers, workstations and documents.
**ENDPOINT PROTECTION**
Pulseway ensures that all your IT systems are fully protected at all times. Centrally manage, monitor, configure and deploy Pulseway Antivirus across your IT systems in minutes.
Q. Who are the typical users of Pulseway?
Pulseway has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does Pulseway support?
Pulseway supports the following languages:
English, German
Q. Does Pulseway support mobile devices?
Pulseway supports the following devices:
Android, iPad, iPhone
Q. Does Pulseway offer an API?
Yes, Pulseway has an API available for use.
Q. What other apps does Pulseway integrate with?
Pulseway integrates with the following applications:
Unitrends MSP, Bitdefender GravityZone, IT Glue, Slack, PagerDuty, ConnectWise PSA, OpenText Core Endpoint Protection, Autotask PSA, Xero, Zendesk Suite
Q. What level of support does Pulseway offer?
Pulseway offers the following support options:
Knowledge Base, Chat, Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep)
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