Remote Desktop Manager Pricing Plan & Cost Guide

Remote Desktop Manager

IT management tool to centralize & launch remote connections

4.53/5 (286 reviews)

Remote Desktop Manager Pricing

Starting from: $199.99/year

Pricing model: Free, Subscription

Free Trial: Available

Remote Desktop Manager offers a 30-day free trial for new users, after which the software is available on a perpetual licence basis with optional software maintenance plans.

View Pricing Plans Free Trial

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Remote Desktop Manager Pricing Reviews

Pros

  • Remote Desktop Manager is great when giving or receiving help. The tools for highlighting and drawing is great.Amanda G.Read the full review
  • I have really enjoyed being able to watch my problems be solved by someone miles and miles away. It's helpful to have an easy solution, and it's a great learning experience.Mindy K.Read the full review
  • The costumer support has always been good and there are plenty of resources online to help the first time users. Also great for IT support with helping you manage and fix issues on your computer.Paul M.Read the full review

Cons

  • If change was a mistake you simply roll the change back via the history feature. I had someone delete 200+ entries by mistake and five minutes later they were back.Brent Q.Read the full review
  • My only complaint with the software is that upon launch, my computer freezes up for a few seconds while the launch animation occurs. This has happened on a handful of different computers.Katie M.Read the full review
  • What i don't like is that sometimes it freezes, it makes logout itself. This makes me uncomfortable during working process.nana t.Read the full review
99%
recommended this to a friend or a colleague

24 reviewers had the following to say about Remote Desktop Manager's pricing:

David G.

Nice application for any IT company

Reviewed 2016-12-09
Review Source: Capterra

I use RDM since 2012, it's a very big application. Sky is the limit when you open it. You can use it as is, but if you want to use it deep you had to do some test and read a lot.

Pros
No limit for the plugin you can integer. Price cheap for the product Good support

Cons
You need to take time before using it but you will save a lot of time after.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Charles S.

Remote Desktop Manager Review

Used daily for 2+ years
Reviewed 2016-12-06
Review Source: Capterra

This program saves us a lot of time and enables us to provide fast and quality support to our clients. Not having to locate the hostname of the servers and type our AD credentials every time is a huge time saver!

Pros
Remote Desktop Manager has all the features to make the life of a System Administrator like me much easier! Having all my RDP connections stored in one great place is fantastic. Price is very cheap for all the bells and whistles it has. Supports a wide variety of systems.

Cons
I can't say anything negative about this tool. It is the best in its category.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Michael H.

We use it in the healthcare industry

Used daily for 2+ years
Reviewed 2017-07-19
Review Source: Capterra

Pros
It keeps all of our systems, tools, and passwords all in one simple to use interface that is surprisingly at an affordable price!

Cons
You know, I can't think of anything that I dislike about RDM because they're very open to suggestions and will make changes based on feedback.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Anonymous

Managed config-once remote access

Used daily for 2+ years
Reviewed 2019-10-29
Review Source: Capterra

It is a bit of setup, but honestly not much more than one person would do anyway... save your team a *lot* of effort and do get this set up *just once*.

Pros
The team-accessible database of connections is amazing. I can't tell you home many businesses I've seen get this wrong--every IT person using they're own solutions... so much wasted time and effort. Here we can get a new guy set up in about 10 minutes and he has easy access to servers/switches/aps with a simple search.

Cons
I don't have a feature I don't like about this, so the only thing to say is... gee, it could be cheaper.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 10/10

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Thomas C.

Best remote desktop software

Used daily for less than 6 months
Reviewed 2018-01-21
Review Source: Capterra

Pros
connections stored in SQL, easy to use in a team with restrictions to tier 1 techs to have access to servers but don't know the password.

Cons
Price can be expensive over a 3 year maintenance plan. Unable to pop out putty console as this can make it easy when you connect to multiple ssh windows

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Felix F.

It is a very rich tool in terms of its functionality and allows covering multiple needs, a software that constantly evolves from better to much better

Used weekly for 2+ years
Reviewed 2018-06-08
Review Source: Software Advice

Pros
"I just do not think it has competition, it's a very useful way to access many remote desktops in a good distributed and clean UI / UX environment. excellent and very useful generation of automated processes since you have a great set of functions that are easy to use. very good security management and audit access ... excellent support and mitigation of errors, the mobile version can be improved, I do not say that this bad but it can be better."

Cons
I can not find major problems or deficiencies to this software, it does what it should do and more is recommended without hesitation ... maybe, the price can be a bit expensive.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Quinn P.

Better than Apple's own RDP

Used daily for 2+ years
Reviewed 2018-12-04
Review Source: Capterra

Pros
I manage about 40+ Mac desktops (iMac and Mac Pro) and several buildings. This remote desktop software is the best, better than Apple's own remote desktop software because I can take over the keyboard and mouse, while the user can actually watch what I am doing, see what's going on the screen :) And best of all: I supports drag and drop copy files. From my screen I just drop the file, for example an installation file onto the screen I'm RDP'ing to, and the file is on its way over there.

Cons
Nothing dislike about the functionalities. But I do dislike how they charge for how many licenses you buy. the more, the cheaper. How many desktop support guys do you really thing a company needs?

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Rivaldo B.

Helped me in Managing and Controlling All of My Computers

Used weekly for 6-12 months
Reviewed 2019-08-02
Review Source: Capterra

Pros
Remote Desktop Manager has two editions, namely Free Edition and Enterprise Edition. I've tried both, and each edition has a variety of very useful features.

Cons
The price is quite high when trying to use the enterprise edition

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Jason F.

RDM is the tool every IT team needs.

Used daily for 2+ years
Reviewed 2019-07-15
Review Source: Capterra

The ability to manage hundreds of remote resources from one console.

Pros
RDM allows easy access to all your remote resources. It has a full library of connection tools so you can connect and manage your resources. The ability to share your connection info with others, and their cloud storage tools are very useful as well. The software is updated often, so you always have the latest connection tools.

Cons
RDM works and is decently priced. There aren't really any cons to this.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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john k.

Remote Desktop Manger the remote session app that does everything except carry the kitchen sink.

Used daily for 2+ years
Reviewed 2019-09-05
Review Source: Capterra

Ever since I discovered Devolutions Remote Desktop Manager around 3 years ago ive not looked at any alternatives since as ive not had too and to add to that Devolutions are improving it all the time with new releases nearly every month which expands the feature list further as well as fixing bugs and like. Really you need to trial it to understand how much its way beyond most of the competition remote session managers and ive not even come close to utilising RDM 100%.

Pros
For me the main draw of Devolutions Remote Desktop Manger is the sure depth of its feature list and supported apps and services it can work with, its not just for managing RDP sessions. Ive been able to add sessions, credentials, links, syncronisers the list goes on so its like a multi tool for the IT admin.

Cons
The only down side for myself who is an IT freelance was the cost of the enterprise edition. I wasnt able to afford it for a long time so had to make do with the free edition but that still did everything i needed it to do as a daily driver app.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Fredrik K.

Greatly mad my work more effective.

Used daily for less than 6 months
Reviewed 2018-07-25
Review Source: Capterra

Pros
Its advanced features and customization options, it has support for a lot of connection types. It's easy to use.

Cons
The price is a bit steep for a personal licence. It can perform a bit sluggish at times, especially while starting up the software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Mohamed Oussama A.

Best way to access remotely to another desktop

Used weekly for 1-2 years
Reviewed 2018-11-28
Review Source: Capterra

Pros
You can access to other desktops remotely in few steps. If the network quality is good you should be able to work easily and in a fast way having full control of the other desktop.

Cons
The connection is interrupted very fast when the network quality is low.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 10/10

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Vlad D.

The most advanced remote desktop management software I ever saw

Used daily for less than 6 months
Reviewed 2018-01-13
Review Source: Capterra

Organized my RDC connections and saved a lot of time

Pros
Remote Desktop Manager provides very rich functionality for connection management, a lot of oppotunities of 3rd party software integrations and credential management. Integration with cloud is great

Cons
Actually can`t say anything bad for this product, but maybe it is too coplicated for just connection management software, but it is a reasonable price for such rich functionalyty

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Alexander M.

It is a Neutral type of app

Used occasionally for free trial
Reviewed 2020-09-30
Review Source: Capterra

Overall it is a just ok app but please fix those issues and then maybe I will reconsider

Pros
It works but it is glitchy and sometimes it would crash and I would have to unintall and then reinstall but after it worked for the time .

Cons
Glitches, freezes, customer serive is very low when it comes to help.staying on the phone for a long time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Anonymous

Best Remote Desktop App I've used

Used daily for 2+ years
Reviewed 2018-04-05
Review Source: Capterra

Pros
I used to love an app (Mac) called CoRD. It beautifully laid out multiple connections in a tabbed layout minimizing the number of windows I had open. However, as the Mac OS evolved the app did not and stopped working with newer versions. I then came across Remote Desktop Manager and it does all of that and much much more. You can create workflows to connect to a VPN first, save specific credentials for different connections, and even setup remote connections for Telnet and SSH to network devices.

Cons
Honestly, the only part that's hard to swallow is the price. There is a free version, but it limits the connections you can create. I believe the paid versions is close to $200 for the Enterprise edition.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Raymond J.

Great tool for managing connections!

Used daily for 2+ years
Reviewed 2016-07-05
Review Source: Capterra

Have my own company for over 10 years now, server small to medium businesses in The Netherlands. I specialise in Microsoft products.

Pros
Has about every feature you can think of. Saves me time.

Cons
Maintenance too expensive.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Anonymous

Good but expensive

Used daily for 6-12 months
Reviewed 2020-07-13
Review Source: Capterra

I use the app to connect and control my computer remotely.

Pros
I have found this remote application when i was looking a new remote app. It is working very well, good connection and no problem.

Cons
I like the app, works really good but i think it is expensive for an application like this, i dont mean it is not a good app, just expensive.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 9/10

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phillip c.

Client was pleased.

Used occasionally for less than 6 months
Reviewed 2019-04-16
Review Source: Capterra

Client had 4 different software subscriptions (SaaS) installed on VPS servers to facilitate sharing between employees at the 3 different locations. Using the credential injection feature of this software, I was able to consolidate the 4 VPS subscriptions to one single one, which resulted in an annual cost savings of over $2,000.

Pros
I used the free version of this software to help a client consolidate multiple remote dedicated workstations, delivering an overall cost savings of $2160/year

Cons
The setup was so easy to use, I lost out on income I would normally get from training the employees on how to use and operate the new systems.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 8/10

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Jeff S.

Big and full featured. Great solution for bigger companies with current tech.

Used occasionally for 6-12 months
Reviewed 2020-08-21
Review Source: Capterra

A good solution for large IT. Allowed consolidation of many difference products/components into one solution. Get all the basics running and fine tune as you go.

Pros
It is fairly intuitive to setup but is geared for the IT Support inclined. Our primary support staff had less issues then the jurior operators/techs or general users. A big company with several products doing different parts of the whole Remote connection system could easily consolidate. You do pay for what you get but you get what you pay for. Once it is setup and running its a great centralized solution for your Remote Connectivity to the enterprise.

Cons
So many features and details can actually be a detraction and overwhelming. Cost is probably not for the small company IT. Updates updates updates.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Anonymous

The facility to be able to have in a summarized screen the access to several servers for the monitor

Used weekly for less than 6 months
Reviewed 2018-07-30
Review Source: Capterra

Manage centralized and organized servers and equipment for continuous moniotreo

Pros
The fast and minimized access in several thumbnail screens to the naked eye to easily see which processes or configurations are being done in servers and machines in a quick and easy way, in this way you can have more control of the equipment of several companies with just create work groups. It is managed in a centralized console because it can be organized and configured fast access to equipment

Cons
The free version is somewhat limited however to get a paid version is somewhat expensive, if you have many computers to manage different companies and environments

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Cary W.

Best IT-based tool I have ever purchased.

Used daily for 2+ years
Reviewed 2019-12-23
Review Source: Capterra

Because of its interface and capabilities, I have literally saved hours and hours of time every year since I started using it. I can't imagine doing my job without it any more.

Pros
Far too many to list. But list toppers are it's ability to integrate with LastPass, cloud-based database, and its UI configuration capability. It's hard to find anything that you'd want RDM to be able to do that isn't already in there!

Cons
I know when people love something and can't find fault, that they'll usually say the cost. I won't even do that, because it is worth every penny!!!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Stephen S.

In a galaxy far, far away...

Used weekly for 1-2 years
Reviewed 2019-01-26
Review Source: Capterra

I'm connected to my clients 24/7/365, and I can't always rely on just a mobile app for the information I need. It's such a great experience to be able to log in to my desktop remotely and know that all my clients' information, all my tools and resources are right there when I need them. I can't afford to be left stranded and in turn leave my clients stranded, and the RDM makes my reliability possible.

Pros
I love being able to connect and work remotely on my projects from anywhere in the world without going through any complicated IT/networking training.

Cons
The preferences and feel isn't identical to being at my desktop.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Renea H.

Call Proof Is The Best For Call Tracking!

Used occasionally for less than 6 months
Reviewed 2018-06-19
Review Source: Software Advice

Love this software!

Pros
The pros are many. I will start with the fact I am tracking my sales calls with appointment check-ins. It has a Google My Business integration which is a must have for me. It has sales territory assignments. Followup and scheduling are available. For the extra service, I can get GPS tracking and for the best value for my money, I can record my calls and have text messaging.

Cons
Chat routing automatically to Facebook. I would much rather it be a stand alone product with the ability to chat within the site.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Joseph N.

Operate your PC from Miles away

Used daily for free trial
Reviewed 2019-05-10
Review Source: Capterra

It is a golden tool for remote control. A tool that takes over most of the human worries regarding access to documents.

Pros
The Remote Desktop Manager (RDM) is a must-have tool for anyone heading or operating a big organization with multiple users who need access to the company's information, yet with care to maintain privacy and security of the information. One of the major advantages of using the RDM, as I have encountered in my organization, is that this app lets the user operate their PC from remote locations, while the passwords are still secure. If the company has more than one person who needs to access the main computer, they can do so with the help of the RDM, without the company head worrying about the security of the documents... Further, the software eradicates the need for keeping so many passwords in the admin's closets, for with RDM, the system can securely manage the passwords on behalf of the IT department or the company head. Not to forget, this software is very efficient in time and space, since no one needs to walk to the main computer to get access to files stored in it. They all can access them from wherever they are with RDM. Finally, the software is very easy to install and set up, and may not require expert skills to operate. The users can easily set up the system with just minimal help. Not to forget however, the app is fairly cost-effective, unlike the traditional remote access software.

Cons
The software, however, is demanding in processor and system capacity; to serve several devices remotely, controlling and governing access to each of them, the system must be of high processing and speed capacity. As such, the software may not be used on small computers.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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