ServiceNow Reviews

ServiceNow Reviews

ServiceNow

Enterprise IT Service Cloud Solutions

4.0/5 (10 reviews)
11,545     20,187

Vivek Kumar

Great Product

20/12/2016

ServiceNow facilities management is a great product. Features like integration with ITIL processes like incident management, facilities management makes tracking of problems with facilities very easy. The other feature I really like is the integration with maps services like Google maps. I would like to see menus to be more interactive.

Pros

Good integrations with ITIL processes like incident management and other value added services like google maps.

Cons

Some menus are dense and are not as interactive as they could be.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
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J MAUGRAN

Verified Reviewer

27/01/2017

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Likelihood to recommend

8/10
Source: GetApp
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JJ McMahon

Verified Reviewer

22/12/2016

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Likelihood to recommend

6/10
Source: GetApp
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Matthew Bourke

Verified Reviewer

15/12/2016

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Likelihood to recommend

9/10
Source: GetApp
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Shoheb Shaikh

Verified Reviewer

07/12/2016

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Likelihood to recommend

8/10
Source: GetApp
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Brian Gadeberg Buur

Verified Reviewer

17/11/2016

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Likelihood to recommend

10/10
Source: GetApp
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Simon Little

Verified Reviewer

07/07/2016

Time used: Less than 6 months

Source: GetApp
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Daniel Peel

Verified Reviewer

08/06/2016

Rating breakdown

Value for money
Ease of use
Customer support

Time used: 6-12 months

Source: GetApp
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Peter Metzger

Verified Reviewer

17/02/2016

Rating breakdown

Value for money
Ease of use

Time used: 6-12 months

Source: GetApp
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Akram A. Bary

Verified Reviewer

10/08/2015

Rating breakdown

Ease of use
Customer support

Time used: 6-12 months

Source: GetApp
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