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Sumo Logic Logo

Unified Logs & Metrics for Full App Visibility

Table of Contents

Sumo Logic - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: September 2025

Sumo Logic overview

What is Sumo Logic?

Sumo Logic is a complete log management application that assesses your online datafeeds and displays accurate/real-time feeds and charts to display performances and security threats. Sumo Logic lets you create email alerts, which let you know when potential threats have been detected, such as downtime, hacks etc. Sumo Logic also offer a freemium version which gives you limited permissions but the ability to upgrade at any time.

Sumo Logic comes complete with an array of data resources, online support and video tutorials to ensure you are kept made aware of upgrades and navigations.

Key benefits of using Sumo Logic

Dashboard and functionalities: Sumo Logic users are given access to a fully centralized data management login where they can view and manage all data logs as well as generate reports, create alerts, assess graphs/charts etc.

Auto-scheduling and potential threats: Sumo Logic enables you to pre-program searches, ideal for predicted busy periods of business and will also identify when data reaches before a certain critical level.

Alerts, profiles and access: Sumo Logic enables you to create security alerts when data reaches a certain level to notify you of security threats. You can also create multiple user profiles within your account to allow more access to staff.

Packages and freemium: Sumo Logic offer three packages (1 freemium and 2 paid) - each package is fully scalable and is designed to grow along with your business and data requirements. Each package features a different data retention period.

Support and resources: Sumo Logic gives you the ability to avail of numerous webinars, video tutorials, customer testimonials, user cases, whitepapers and online support. Sumo Logic lets you also create customized reports and feeds.

Starting price

Free

Alternatives

with better value for money

Sumo Logic’s user interface

Ease of use rating:

Sumo Logic reviews

Overall rating

4.6

/5

33

Positive reviews

97

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.29/10
Rating distribution

5

4

3

2

1

22

10

1

0

0

Pros
“You can search in complex or basic queries so it is good for both new and experienced users. Searching is powerful and fast and user data can be shared with the organization.”

Verified reviewer

Anonymity request

“The search time is pretty good, where it searches in huge dumps of data and return a good result set.”

Verified reviewer

Anonymity request

“Excellent log analysis tool if you are affordable in pricing.”
Verified reviewer profile picture

infant r.

vmware / cloud administrator

Cons
“Poor account management. Performance can be very bad for searches over large data sets or long timeframes.”

Verified reviewer

Anonymity request

“The variable complicates the complexity of aggregation queries and is not fine for large queries. As software engineer we do have more than one condition to add that makes it worse.”
Verified reviewer profile picture

Pradeep K.

Implementaion Engineer

“The queries can be difficult to compose sometimes.”

Verified reviewer

Anonymity request

Who uses Sumo Logic?

Based on 33 verified user reviews.

Company size

Enterprises

Small Businesses

Midsize Businesses

Top industries

Computer Software
Information Technology and Services
Computer & Network Security
Education Management
Others

Use cases

Log Management
Log Analysis
SIEM
Cloud Security
Observability

Sumo Logic's key features

Most critical features, based on insights from Sumo Logic users:

Reporting/Analytics
Log collection
Real-Time monitoring
Search/Filter
Event logs
Alerts/Notifications

All Sumo Logic features

Features rating:

Performance metrics
Correlation Analysis
Compliance tracking
Big data analytics
Server monitoring
Network monitoring
Monitoring
API
Anomaly detection
Log analysis
Activity tracking
ETL
Customizable dashboard
Server logs
Threat intelligence
Audit trail
Real-Time notifications
Real-Time data
Mail Server Monitoring
Log management
Multiple data sources
Pattern detection and recognition
Performance analysis
Multi-Cloud management
Performance management
Access controls/permissions
Real-Time analytics
Real-Time reporting
Root cause analysis
Service level agreement (sla) management
Status tracking
Threshold alerts
Transaction monitoring
Troubleshooting
Troubleshooting Reports
Two-Factor authentication
Uptime reporting
Visualization
Activity dashboard
Ad hoc reporting
AI/Machine learning
Analytics
Application security
Archiving & retention
Authentication
Availability testing
Baseline manager
Behavioral analytics
Capacity analytics
Charting
Compliance management
Dashboard
Data collection
Data connectors
Data import/export
Data management
Data synchronization
Data visualization
Diagnostic tools
Drag & drop
Email alerts
Encryption
FTP Monitoring
Intrusion detection system
Issue tracking
KPI monitoring

Sumo Logic alternatives

Sumo Logic logo

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ManageEngine Log360 Cloud logo
visit website

Starting from

300

Per year

Free trial
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Customer Support
groundcover logo
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0

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Sumo Logic pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Free

0.00

Features included:

  • 1GB Logs Ingestion
  • 3,000 DPM/day
  • 1.5GB/day Tracing Capacity
  • 7 days traces retention
  • Community Support
  • Alerts
  • Custom dashboard
  • Live Streaming

Essentials

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Unlimited Logs
  • 50,000/day Metrics Capacity
  • 5GB/day Tracing Capacity
  • 365 days of storage
  • 8x5 support
  • AI alerts
  • Compliance
  • Geo IP Lookups

Enterprise Suite

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Unlimited Metrics
  • Custom data retention options
  • 24 / 7 Customer Support
  • Global Intelligence Service apps
  • Log Search API
  • Root Cause Analysis
  • Distributed Tracing
  • Automated Log-level Detection

Flex

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Unlimited Log Capacity
  • Unlimited Metrics Per Resource
  • Custom data retention
  • Log Search
  • Data Visualizations
  • Management APIs
  • Predictive Analytics

User opinions about Sumo Logic price and value

Value for money rating:

To see what individual users think of Sumo Logic's price and value, check out the review snippets below.

“You can search in complex or basic queries so it is good for both new and experienced users. Searching is powerful and fast and user data can be shared with the organization.”

Verified reviewer

Anonymity request

“The search time is pretty good, where it searches in huge dumps of data and return a good result set.”

Verified reviewer

Anonymity request

Sumo Logic integrations (52)

Integrations rated by users

We looked at 33 user reviews to identify which products are mentioned as Sumo Logic integrations and how users feel about them.

PagerDuty logo
PagerDuty

Integration rating: 3.0 (1)

Sumo Logic support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
Email/Help Desk
Chat
Phone Support
FAQs/Forum
24/7 (Live rep)

Training options

Live Online
Videos
In Person
Documentation
Webinars

Sumo Logic FAQs

Q. What type of pricing plans does Sumo Logic offer?

Sumo Logic has the following pricing plans:
Pricing model: One Time License, Free, Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of Sumo Logic?

Sumo Logic has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does Sumo Logic support?

Sumo Logic supports the following languages:
English


Q. Does Sumo Logic offer an API?

No, Sumo Logic does not have an API available.


Q. What level of support does Sumo Logic offer?

Sumo Logic offers the following support options:
Knowledge Base, Email/Help Desk, Chat, Phone Support, FAQs/Forum, 24/7 (Live rep)

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