getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated Remote Monitoring and Management Software with Freshdesk

Last updated: June 2026

1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

15 software options

AlertOps logo

Incident & response management tool for IT & DevOps teams

visit website
AlertOps is an incident & response management solution which helps NOC, ITOps, & DevOps teams manage & collaborate on critical issues. With real-time alerts, multi-tiered escalation & routing methods, AlertOps enables teams to highlight unique actions & address them immediately.

Read more about AlertOps

Users also considered
Jibble logo

Meet the new standard in employee time tracking.

learn more
The 100% free time tracking and attendance software for deskless teams, helping prevent buddy punching and time theft with GPS tracking, facial recognition, and automated timesheets.

It's easy-to-use, and free forever for unlimited users.

Read more about Jibble

Users also considered
Zoho Assist logo

Cloud-based remote support solution

learn more
Quickly support remote customers through web-based, attended remote support sessions and manage remote computers effortlessly through unattended remote access.

Read more about Zoho Assist

Users also considered
ISL Light logo

Remote support software & unattended remote access

learn more
ISL Online is remote desktop and support software for IT teams, MSPs, and enterprises. Secure attended and unattended access to Windows, Mac, Linux, and mobile. No VPN required. AES 256-bit E2EE, ISO 27001 certified. Cloud, self-hosted, or private cloud deployment.

Read more about ISL Light

Users also considered
Automox logo

Cloud-based platform for patch management

learn more
Automox is the endpoint management platform built for the era of autonomous operations

Read more about Automox

Users also considered
Auvik logo

Tool that gives IT teams network visibility and control

learn more
Auvik's cloud-based network management software gives you instant network insight while automating time-consuming tasks. Real-time network mapping means you'll always know exactly what's where, even as users move. And remote management means you can troubleshoot network issues from wherever you are.

Read more about Auvik

Users also considered
LogMeIn Rescue logo

Enterprise remote support. Secure, fast, always reliable.

learn more
Premium enterprise remote support software: secure, reliable, and AI-powered for IT and customer support teams.

Read more about LogMeIn Rescue

Users also considered
SanCCS logo

Attain the Best Call Center Solutions by SAN Softwares.

learn more
Remote monitoring and management is a widely used tool by IT departments in various organizations to remotely oversee and manage their IT systems. SAN Softwares offers a unique Remote Monitoring and Management solution that assures a centrally located team to address IT issues.

Read more about SanCCS

Users also considered
Addigy logo

Apple device management solution for Apple IT teams

learn more
Addigy is a cloud-based platform designed to help IT teams for organizations of all sizes manage and maintain Mac and iOS devices. Key features include user group management, automated device enrollment, asset monitoring, usage tracking, and reporting.

Read more about Addigy

Users also considered
TeamViewer ONE logo

Remote support, remote access & device management software

learn more
TeamViewer Remote Monitoring and Management enables proactive monitoring, asset tracking, patching, and secure remote support.

Read more about TeamViewer ONE

Users also considered
Electric AI logo

IT management software for managed software providers (MSP)

learn more
Electric is an IT management software designed to help businesses monitor network security and manage applications, operating systems, databases, and more. It allows IT teams to automate provisioning and de-provisioning of devices, monitor network inventories, launch upgrades, and review policies.

Read more about Electric AI

Users also considered
LogMeIn Resolve logo

Unified endpoint management for IT teams and MSPs.

learn more
Unified endpoint management for IT teams and MSPs. Automate updates, secure every device, and resolve issues from one intelligent platform.

Read more about LogMeIn Resolve

Users also considered
JIRA Service Management logo

IT service platform for unified support

learn more
JIRA Service Management is an AI-based platform that unites teams to deliver exceptional service experiences. It helps managers scale support across IT, HR, engineering, and customer service with customizable help centers, automated workflows, and self-service tools. Featuring virtual agents and integration with Atlassian's teamwork graph, it connects people, work, and goals while reducing disruptions and improving incident resolution.

Read more about JIRA Service Management

Users also considered
Securden Unified PAM logo
(0)

Access Governance redefined for Hybrid environments

learn more
Control permitted privileged access, keep a watchful eye on it, and safeguard your business from insider threats. All privileged sessions and keystrokes may be recorded and stored using Securden Unified PAM for forensic use. Record remote sessions for playback and keep your employees responsible.

Read more about Securden Unified PAM

Users also considered
Monitic logo
(0)

IT management platform for managing security and devices

learn more
Monitic is a powerful IT management platform that enables real-time device monitoring, automated updates, and proactive issue resolution. Designed for efficiency and security, it simplifies IT operations, reduces downtime, and ensures seamless performance across your entire infrastructure.

Read more about Monitic

Users also considered