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Service Desk Software for Mid Size Business (2026) - Page 5

Last updated: March 2026

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118 software options

SAP Service Cloud logo

AI-enabled customer service platform for remote support

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SAP Service Cloud is available for Mid Size Business and offers the following support options: Email/Help Desk, FAQs/Forum, Phone Support, Knowledge Base.

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tele-LOOK logo

See & Solve Instantly. Live-Video Support. Starting at 0€

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tele-LOOK is available for Mid Size Business and offers the following support options: Email/Help Desk, Phone Support, FAQs/Forum.

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Insightly Service logo

Insightly Service

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Insightly Service is available for Mid Size Business.

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Jetdocs logo

Collaborative ticketing workflows for your internal teams

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Jetdocs is available for Mid Size Business and offers the following support options: Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat, Knowledge Base.

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Helpdesk 365 logo

SharePoint IT Ticketing System for Microsoft 365

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Helpdesk 365 is available for Mid Size Business and offers the following support options: Knowledge Base, FAQs/Forum, Chat, Email/Help Desk, Phone Support, 24/7 (Live rep).

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HEINZELMANN logo

Issue tracking software for the IT sector

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HEINZELMANN is available for Mid Size Business and offers the following support options: Email/Help Desk, Chat, Phone Support.

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etrack1 logo

For customer centres with passionate customer service manage

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etrack1 is available for Mid Size Business and offers the following support options: Email/Help Desk, FAQs/Forum, Phone Support, Chat, Knowledge Base.

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Serviceware Processes logo

ITSM Software, Helpdesk & Service Desk for IT Organizations

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Serviceware Processes is available for Mid Size Business and offers the following support options: 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support.

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T-HelpDesk logo

Advanced ticketing system

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T-HelpDesk is available for Mid Size Business and offers the following support options: Chat, Email/Help Desk.

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OpenText ZENworks Service Desk logo

Cloud-based service desk platform

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OpenText ZENworks Service Desk is available for Mid Size Business and offers the following support options: Chat, FAQs/Forum, Email/Help Desk, Phone Support.

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OpenText Service Management logo

IT service management and ticketing solution

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OpenText Service Management is available for Mid Size Business and offers the following support options: Chat, Phone Support, Email/Help Desk, Knowledge Base.

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TACO logo

Auditing Policy Monitoring Tool

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TACO is available for Mid Size Business and offers the following support options: Email/Help Desk, Knowledge Base, FAQs/Forum, Phone Support, 24/7 (Live rep).

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Jack Project logo

Project management solution

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Jack Project is available for Mid Size Business and offers the following support options: Email/Help Desk, Knowledge Base, Phone Support.

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KIX logo

Cloud-based ITSM software

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KIX is available for Mid Size Business and offers the following support options: 24/7 (Live rep), Phone Support, Knowledge Base, FAQs/Forum, Email/Help Desk.

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Haber Chat logo

your go-to platform for managing WhatsApp communications.

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Haber Chat is available for Mid Size Business and offers the following support options: Email/Help Desk, Knowledge Base, 24/7 (Live rep), Chat.

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Tuva IT logo

An AI Assistant to automate your IT Service Management

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Tuva IT is available for Mid Size Business and offers the following support options: Email/Help Desk, Phone Support, Chat, Knowledge Base.

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Kundo logo

Customer service management system

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Kundo is available for Mid Size Business and offers the following support options: Chat, FAQs/Forum, Knowledge Base, Phone Support, Email/Help Desk, 24/7 (Live rep).

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SP Employee Hub logo

Service desk solution

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SP Employee Hub is available for Mid Size Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support.

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