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CommandCenterHD

The Digital Signage that Inspires Action With Your Audience

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CommandCenterHD Pricing, Features, Reviews and Alternatives

CommandCenterHD product overview

Price starts from

750

Per year

Per Feature

What is CommandCenterHD?

Keep Audiences Engaged with Daily Curated Content |

Key benefits of using CommandCenterHD

  • FREE, Professionally Curated Content and data-integrated campaigns to keep signage fresh each day.

  • Built-in touch capabilities enable the use of interactive content for retail consumer engagement, event booking, and wayfinding.

  • CommandCenterHD offers an apps library with a range of integrations to display menus, event info, KPIs, social media content, important dates and reminders.

  • The emergency alert system can be used to broadcast information to all screens simultaneously.

  • Users can be segmented into groups by department or location, and access to features and content can be restricted using customizable roles.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Knowledge Base
    Email/Help Desk
    FAQs/Forum
    24/7 (Live rep)
    Phone Support

    Training options

    Webinars
    In Person
    Documentation
    Videos
    Live Online

    CommandCenterHD pricing information

    Value for money

    4.5

    /5

    63

    Starting from

    750

    Per year

    Per Feature

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    CommandCenterHD features

    Functionality

    4.4

    /5

    63

    Total features

    29

    1 categories

    Most valued features by users

    Third Party Integrations
    Data Import/Export
    Customizable Templates
    Customizable Branding
    Content Management
    Alerts/Notifications
    Social Media Integration
    Drag & Drop

    Functionality contenders

    CommandCenterHD users reviews

    Overall Rating

    4.6

    /5

    63

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.89/10
    Rating distribution

    5

    4

    3

    2

    1

    45

    11

    6

    0

    1

    Pros
    Easy to use and great support. When they help they do it promptly and all always follow up.

    IJ

    Iris J.

    Ease of use, great custom templates and integration with other platforms.

    AR

    Anonymous Reviewer

    When we do, it is resolved in <30 minutes. They really take care of their clients.

    AM

    Amanda M.

    Cons
    In our first few months with IW we had hardware and software problems related to "out of date devices. Product sales and support were a bit misleading.

    RK

    Ryan K.

    I find this frustrating. We have two screens that are set up on a different website than our other ones which can be annoying.

    AR

    Anonymous Reviewer

    I wish it could autocorrect my terrible design skills, because I'm no designer.

    KE

    Kelly E.

    Overall rating contenders

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Great Customer Service

    Reviewed 3 years ago

    We are planning to add a social media wall to our digital signage and recently discovered that CommandCenterHD has an app called Social Buzz to seamlessly integrate this social media wall with our current promotional videos we are running. They have been great to work with and willing to get us the best options for our needs.

    Pros

    We are a small department at a larger university. The university as a whole uses CommandCenterHD across campus to control all digital signage. Our department (performing arts venue) uses it to control our promotional televisions in the lobby and box office. The software is simple to navigate with nearly instant playback after changes are made. We are very impressed with the ease of use and the customization it allows.

    Cons

    It is not mobile friendly when you are trying to update your digital signage on a mobile device or iPad. The dashboard is only 100% functional on a desktop computer.

    Vendor response

    Thanks for your feedback Kristi! Excited to see the amazing things Ball State does with Social Buzz!

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Great Customer Service

    Reviewed 3 years ago
    Pros

    The software is very easy to use. The support is great.

    Cons

    I don't have any issues with this product.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

    Share this review:

    CommandCenterHD with Embedded LG Players

    Reviewed 3 years ago

    CommandCenterHD is good. The platform is great, the content is great, using it is pretty easy for the users.

    Pros

    It has a lot of features for making content. Support does a good job helping end users with their content. Support is responsive.

    Cons

    The embedded LG Series E player has been super problematic. Our players go offline often. The fixes from support are often limited because they are waiting on fixes from LG. One fix seems to lead to another fix. Feels like we are often going in circles trying to get the embedded players in the TVs stable. Support does their best to help, but there are often not any quick answers and we have a lot of downtime. This link: https://www.industryweapon.com/digital-signage-solutions/why-industry-weapon#devices Markets the embedded players are easy to support and that has not been the case for us. Support 4 TVs with this players and trying to keep them online has cost us many hours of lost productivity internally.

    Vendor response

    Eric, Appreciate your review and glad that you love the content and usability. That said, very sorry about the hardware issues you've experienced. We are working with the manufacturer to resolve your issue as soon as possible.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Great platform for campus digital signage

    Reviewed 3 years ago

    We installed Industry Weapon software across our new college campus, and it's been great. The ability to easily customize content across campus without having to physically go to each display and reprogram it is such a time-saver. The built-in features are great, and the support can't be beat!

    Pros

    I love how customizable it is - we have yet to come up with a scenario Industry Weapon can't pull off!

    Cons

    It's not the most stable platform I've ever used. Certain displays seem to break randomly and inexplicably. But, it's easy to fix on my own!

    Vendor response

    Hi Sarah, Thanks for the review! If you're having an issue, we want to know so that our team can look into what is causing your problem. Your account manager will be reaching out to get more details and help figure out your problem.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend4/10

    Share this review:

    Internal Communications: Benefits and Set backs

    Reviewed 4 years ago

    Benefits overall out way the bad. I would love to see new videos of how to do certain things, more technical things, than are currently displayed. A walk through video would also be nice instead of the shortened videos that are currently shown.

    Pros

    I love the ease in which slides can be added/deleted from rotation. The ease of adding new users and templates to the main hub is amazing. The image quality and resolution is also amazing when viewing on tv and the quality does not distort.

    Cons

    How hard template manger is to create. It is challenging to have the whole team set a digital template when reviewing items. It is also hard to create functional ideas without having exact specifications. Another set back is how difficult it is to manage the sizing of media inside of Command Center.

    Vendor response

    Hi there, it sounds like we need to get you better access to training materials! https://training.industryweapon.com/ is a great place to start. We have more in-depth training materials within the "I'm New to CommandCenterHD" section. In particular outlining your options to re-size media like you would in a WSYWIG editor such as Powerpoint. Bottom line, we want to make sure you get access to the training you need. Our email address is included in this response, please let us know availability for a call to review further. Thanks!

    CommandCenterHD FAQs and common questions

    Q. What type of pricing plans does CommandCenterHD offer?

    CommandCenterHD has the following pricing plans:
    Starting from: $750.00/year
    Pricing model: Subscription
    Free Trial: Available


    Q. Who are the typical users of CommandCenterHD?

    CommandCenterHD has the following typical customers:
    Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


    Q. What languages does CommandCenterHD support?

    CommandCenterHD supports the following languages:
    English


    Q. Does CommandCenterHD support mobile devices?

    CommandCenterHD supports the following devices:
    Android, iPad, iPhone


    Q. Does CommandCenterHD offer an API?

    No, CommandCenterHD does not have an API available.


    Q. What other apps does CommandCenterHD integrate with?

    CommandCenterHD integrates with the following applications:
    Blackboard Collaborate, Microsoft SharePoint, Omnilert, Microsoft Outlook, Dropbox Business, Microsoft PowerPoint, Sprinklr, Google Docs, Google Drive, Citrix ShareFile, Clover, Twitter, Salesforce Sales Cloud, Aura Call Center Elite, Okta, Infor Point of Sale (POS), LinkedIn for Business, Meta for Business, Google Calendar, Instagram, IBM Cognos Analytics, Google Maps, Zendesk, Microsoft Excel


    Q. What level of support does CommandCenterHD offer?

    CommandCenterHD offers the following support options:
    Knowledge Base, Email/Help Desk, FAQs/Forum, 24/7 (Live rep), Phone Support

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