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CommandCenterHD Pricing, Features, Reviews and Alternatives
CommandCenterHD product overview
Key benefits of using CommandCenterHD
Typical customers
Platforms supported
Support options
Training options
CommandCenterHD pricing information
Value for money
4.5
/5
63
Starting from
750
Per year
Per Feature
Value for money contenders
CommandCenterHD features
Functionality
4.4
/5
63
Total features
29
1 categories
Functionality contenders
CommandCenterHD users reviews
Overall Rating
4.6
/5
63
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.89/10
5
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1
45
11
6
0
1
IJ
Iris J.
AR
Anonymous Reviewer
AM
Amanda M.
RK
Ryan K.
AR
Anonymous Reviewer
KE
Kelly E.
Overall rating contenders
Kristi C.
Verified reviewer
Entertainment, 1-10 employees
Used weekly for 2+ years
Review source
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We are planning to add a social media wall to our digital signage and recently discovered that CommandCenterHD has an app called Social Buzz to seamlessly integrate this social media wall with our current promotional videos we are running. They have been great to work with and willing to get us the best options for our needs.
We are a small department at a larger university. The university as a whole uses CommandCenterHD across campus to control all digital signage. Our department (performing arts venue) uses it to control our promotional televisions in the lobby and box office. The software is simple to navigate with nearly instant playback after changes are made. We are very impressed with the ease of use and the customization it allows.
It is not mobile friendly when you are trying to update your digital signage on a mobile device or iPad. The dashboard is only 100% functional on a desktop computer.
Thanks for your feedback Kristi! Excited to see the amazing things Ball State does with Social Buzz!
Michael R.
Hospital & Health Care, 5,001-10,000 employees
Used daily for 1-2 years
Review source
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The software is very easy to use. The support is great.
I don't have any issues with this product.
Eric S.
Plastics, 201-500 employees
Used daily for 1-2 years
Review source
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CommandCenterHD is good. The platform is great, the content is great, using it is pretty easy for the users.
It has a lot of features for making content. Support does a good job helping end users with their content. Support is responsive.
The embedded LG Series E player has been super problematic. Our players go offline often. The fixes from support are often limited because they are waiting on fixes from LG. One fix seems to lead to another fix. Feels like we are often going in circles trying to get the embedded players in the TVs stable. Support does their best to help, but there are often not any quick answers and we have a lot of downtime. This link: https://www.industryweapon.com/digital-signage-solutions/why-industry-weapon#devices Markets the embedded players are easy to support and that has not been the case for us. Support 4 TVs with this players and trying to keep them online has cost us many hours of lost productivity internally.
Eric, Appreciate your review and glad that you love the content and usability. That said, very sorry about the hardware issues you've experienced. We are working with the manufacturer to resolve your issue as soon as possible.
Sarah M.
Verified reviewer
Higher Education, 201-500 employees
Used daily for 2+ years
Review source
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We installed Industry Weapon software across our new college campus, and it's been great. The ability to easily customize content across campus without having to physically go to each display and reprogram it is such a time-saver. The built-in features are great, and the support can't be beat!
I love how customizable it is - we have yet to come up with a scenario Industry Weapon can't pull off!
It's not the most stable platform I've ever used. Certain displays seem to break randomly and inexplicably. But, it's easy to fix on my own!
Hi Sarah, Thanks for the review! If you're having an issue, we want to know so that our team can look into what is causing your problem. Your account manager will be reaching out to get more details and help figure out your problem.
Anonymous Reviewer
Verified reviewer
Oil & Energy, 1,001-5,000 employees
Used weekly for 1-2 years
Review source
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Benefits overall out way the bad. I would love to see new videos of how to do certain things, more technical things, than are currently displayed. A walk through video would also be nice instead of the shortened videos that are currently shown.
I love the ease in which slides can be added/deleted from rotation. The ease of adding new users and templates to the main hub is amazing. The image quality and resolution is also amazing when viewing on tv and the quality does not distort.
How hard template manger is to create. It is challenging to have the whole team set a digital template when reviewing items. It is also hard to create functional ideas without having exact specifications. Another set back is how difficult it is to manage the sizing of media inside of Command Center.
Hi there, it sounds like we need to get you better access to training materials! https://training.industryweapon.com/ is a great place to start. We have more in-depth training materials within the "I'm New to CommandCenterHD" section. In particular outlining your options to re-size media like you would in a WSYWIG editor such as Powerpoint. Bottom line, we want to make sure you get access to the training you need. Our email address is included in this response, please let us know availability for a call to review further. Thanks!
CommandCenterHD FAQs and common questions
Q. What type of pricing plans does CommandCenterHD offer?
CommandCenterHD has the following pricing plans:
Starting from: $750.00/year
Pricing model: Subscription
Free Trial: Available
Q. Who are the typical users of CommandCenterHD?
CommandCenterHD has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does CommandCenterHD support?
CommandCenterHD supports the following languages:
English
Q. Does CommandCenterHD support mobile devices?
CommandCenterHD supports the following devices:
Android, iPad, iPhone
Q. Does CommandCenterHD offer an API?
No, CommandCenterHD does not have an API available.
Q. What other apps does CommandCenterHD integrate with?
CommandCenterHD integrates with the following applications:
Blackboard Collaborate, Microsoft SharePoint, Omnilert, Microsoft Outlook, Dropbox Business, Microsoft PowerPoint, Sprinklr, Google Docs, Google Drive, Citrix ShareFile, Clover, Twitter, Salesforce Sales Cloud, Aura Call Center Elite, Okta, Infor Point of Sale (POS), LinkedIn for Business, Meta for Business, Google Calendar, Instagram, IBM Cognos Analytics, Google Maps, Zendesk, Microsoft Excel
Q. What level of support does CommandCenterHD offer?
CommandCenterHD offers the following support options:
Knowledge Base, Email/Help Desk, FAQs/Forum, 24/7 (Live rep), Phone Support
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