CommandCenterHD Pricing, Features, Reviews & Comparison of Alternatives

CommandCenterHD

The Digital Signage that Inspires Action With Your Audience

4.57/5 (63 reviews)

CommandCenterHD overview

What is CommandCenterHD?

Keep Audiences Engaged with Daily Curated Content |
Your deployment needs data-integrated content programs to solve your workplace problems. Whether you need to increase employee retention, boost manufacturing floor productivity, or enhance your retail experience- Industry Weapon's CommandCenterHD has content programs to make an impact.

The Digital Signage Platform That Inspires Action With Your Audience |
CommandCenterHD is a cloud-based, hardware-agnostic digital signage platform which allows organizations to create, schedule, and broadcast content across multiple displays and locations. The software can be used on existing devices, and Industry Weapon also offers a range of media players for different signage applications.

Digital Signage Made Simple |
CommandCenterHD’s drag-and-drop interface and WYSIWYG editor allow users to edit and manage content from within their web browser. Content can be scheduled using a variety of options, and advanced content distribution technologies are designed to ensure that all content is delivered on time.

Endless Options for Optimal Engagement |
CommandCenterHD offers a library of app integrations which can be used to pull data for displays in real time, including event information, social media content, KPIs, menus, and more. The emergency alert system can be used to broadcast information simultaneously through all screens during emergency situations. Users can also group and manage users, and control access to features and content using customizable roles.
www.industryweapon.com

Pricing

Starting from
$750/year
Pricing options
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia, China and 4 other markets, Japan, Germany, Brazil, Mexico

Supported languages

English
CommandCenterHD screenshot: CommandCenterHD's Events App for Important Date RemindersLaw Firm Paul Hastings' Lobby of the FutureCommandCenterHD screenshot: CommandCenterHD's Promotional Engagements CommandCenterHD screenshot: CommandCenterHD's Interactive Directory TemplatesCommandCenterHD screenshot: CommandCenterHD's Video Donor Wall TemplatesCommandCenterHD screenshot: CommandCenterHD's Emergency Alert Integration for Real-Time InstructionsCommandCenterHD screenshot: CommandCenterHD's Voice Program for Retail and Social Media hybrid messaging. CommandCenterHD screenshot: CommandCenterHD's Wayfinding Capabilities CommandCenterHD screenshot: CommandCenterHD's Employee Retention Program
Finish Line's Store of the FutureYou Manage a Global NetworkEvery Monday Matters Sizzle Reel

CommandCenterHD user reviews

Value for money
Features
Ease of use
Customer support
  4.5
  4.4
  4.1
  4.8
Kristi Chambers

Great Customer Service

Used weekly for 2+ years
Reviewed 2019-04-05
Review Source: Capterra

We are planning to add a social media wall to our digital signage and recently discovered that CommandCenterHD has an app called Social Buzz to seamlessly integrate this social media wall with our current promotional videos we are running. They have been great to work with and willing to get us the best options for our needs.

Pros
We are a small department at a larger university. The university as a whole uses CommandCenterHD across campus to control all digital signage. Our department (performing arts venue) uses it to control our promotional televisions in the lobby and box office. The software is simple to navigate with nearly instant playback after changes are made. We are very impressed with the ease of use and the customization it allows.

Cons
It is not mobile friendly when you are trying to update your digital signage on a mobile device or iPad. The dashboard is only 100% functional on a desktop computer.

Response from Industry Weapon


Thanks for your feedback Kristi! Excited to see the amazing things Ball State does with Social Buzz!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Michael Round

Great Customer Service

Used daily for 1-2 years
Reviewed 2019-08-21
Review Source: Capterra

Pros
The software is very easy to use. The support is great.

Cons
I don't have any issues with this product.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Eric Stoick

CommandCenterHD with Embedded LG Players

Used daily for 1-2 years
Reviewed 2019-01-29
Review Source: Capterra

CommandCenterHD is good. The platform is great, the content is great, using it is pretty easy for the users.

Pros
It has a lot of features for making content. Support does a good job helping end users with their content. Support is responsive.

Cons
The embedded LG Series E player has been super problematic. Our players go offline often. The fixes from support are often limited because they are waiting on fixes from LG. One fix seems to lead to another fix. Feels like we are often going in circles trying to get the embedded players in the TVs stable. Support does their best to help, but there are often not any quick answers and we have a lot of downtime. This link: https://www.industryweapon.com/digital-signage-solutions/why-industry-weapon#devices Markets the embedded players are easy to support and that has not been the case for us. Support 4 TVs with this players and trying to keep them online has cost us many hours of lost productivity internally.

Response from Industry Weapon


Eric,

Appreciate your review and glad that you love the content and usability. That said, very sorry about the hardware issues you've experienced. We are working with the manufacturer to resolve your issue as soon as possible.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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Sarah Mongeau

Great platform for campus digital signage

Used daily for 2+ years
Reviewed 2018-12-04
Review Source: Capterra

We installed Industry Weapon software across our new college campus, and it's been great. The ability to easily customize content across campus without having to physically go to each display and reprogram it is such a time-saver. The built-in features are great, and the support can't be beat!

Pros
I love how customizable it is - we have yet to come up with a scenario Industry Weapon can't pull off!

Cons
It's not the most stable platform I've ever used. Certain displays seem to break randomly and inexplicably. But, it's easy to fix on my own!

Response from Industry Weapon


Hi Sarah,

Thanks for the review! If you're having an issue, we want to know so that our team can look into what is causing your problem. Your account manager will be reaching out to get more details and help figure out your problem.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Anonymous

Wonderful Product with Amazing Support

Used daily for 6-12 months
Reviewed 2018-10-15
Review Source: Capterra

Using IW we have been able to share our progress against goals with Management and our team as well as keep people up to date on potential issues. It has been a wonderful way to keep everyone on the same page.

Pros
The overall simplicity of the software has made it something that we not only use for our department, but have become proponents of to others throughout our company. Having a simple web interface to upload content to every TV on site, as well as the ability to tailor content to each audience is stellar. Additionally, any issues we have had were handled quickly and in a timely manner by the IW technical team.

Cons
Haven't really run into any major cons. The inability to run multiple RSS feeds has come up once or twice, but wasn't a major impact. We had a problem with a player updating causing one of our displays to be down for several days, but the technical team worked on it and sent out a drive with the updated software which fixed the problem.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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CommandCenterHD pricing

Starting from
$750/year
Pricing options
Subscription
Free trial
View Pricing Plans

Contact Industry Weapon for pricing information. Users never charged for tech support nor training.

CommandCenterHD features

Content Management
Customizable Branding
Drag & Drop Interface
Social Media Integration
Third Party Integration

A/B Testing (220 other apps)
API (605 other apps)
Activity Dashboard (414 other apps)
Automatic Notifications (233 other apps)
Campaign Analysis (327 other apps)
Campaign Management (407 other apps)
Campaign Segmentation (225 other apps)
Customizable Templates (325 other apps)
Data Import/Export (287 other apps)
Engagement Analytics (291 other apps)
Monitoring (261 other apps)
Multi-Channel Marketing (261 other apps)
Real Time Analytics (267 other apps)
Reporting & Statistics (411 other apps)
Template Management (220 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for CommandCenterHD

Key features of CommandCenterHD

  • Access controls
  • Automatic player updates
  • Bulk data uploads
  • Campaign Management
  • Campaign Reporting
  • Content Management
  • Content scheduling
  • Customizable Branding
  • Customizable Templates
  • Customizable roles
  • Data Security
  • Flexible configuration
  • Interactive content support
  • Layout management
  • Media RSS
  • Media library
  • Multi-screen support
  • Playlist management
  • Remote display management
  • Single Sign-On Capabilities
  • Single sign-on (SSO)
  • Social media integrations
  • Third party app integrations
  • User group management
  • Visual editor
View All Features

Benefits

FREE, Professionally Curated Content and data-integrated campaigns to keep signage fresh each day.

Built-in touch capabilities enable the use of interactive content for retail consumer engagement, event booking, and wayfinding.

CommandCenterHD offers an apps library with a range of integrations to display menus, event info, KPIs, social media content, important dates and reminders.

The emergency alert system can be used to broadcast information to all screens simultaneously.

Users can be segmented into groups by department or location, and access to features and content can be restricted using customizable roles.