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iContact Logo

Email marketing , automation, and landing page software

Table of Contents

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iContact - 2026 Pricing, Features, Reviews & Alternatives

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Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

iContact overview

Based on 604 verified user reviews

What is iContact?

Reviews for iContact come from a wide variety of industries, including marketing and advertising (8% of reviewers), non-profit organization management (6%), and computer software (4%). The most frequent use case for iContact cited by reviewers is email marketing (87% of reviewers).

What do users say about iContact pricing?

Some reviewers find iContact affordable and appreciate its reasonable pricing, especially for nonprofits and high-volume needs. However, some users say it is more expensive than competitors, and they report frustration with limited entry-level features and extra charges.

Starting price

14flat rate /
per month

Alternatives

with better value for money


Pros & Cons

Email Sending

Email Marketing

Email Campaigns

Pricing

Bugs and Issues

Inconsistent formatting experience

iContact’s user interface

Ease of use rating:

iContact review summaries overview

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(9)
3-4(235)
5(360)

What do users say about iContact?

Reviewers appreciate iContact for its user-friendly interface, helpful customer support, and efficient email marketing tools. They find it easy to create, customize, and schedule professional-looking emails using a variety of templates, and say the reporting features help them track campaign performance. They value the ability to manage lists, segment audiences, and automate communications, which saves time and boosts engagement.

Some indicate that iContact’s pricing is higher than competitors, especially for small businesses, and wish for more template variety and advanced customization. They report occasional glitches with formatting, slow load times, and desire improvements in mobile functionality and workflow automation.

Select to learn more


Who uses iContact?

Based on 604 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Retail
Education Management
Computer Networking
Consumer Goods
Others

Use cases

Email Marketing
Campaign Management
Email Tracking
Email Management
Marketing Automation

iContact's key features

Most critical features, based on insights from iContact users:

WYSIWYG editor
Campaign scheduling
Event triggered actions
Contact management
Campaign analytics
CAN-SPAM compliance
Email tracking
Subscriber management

All iContact features

Features rating:

A/B testing
Access controls/permissions
Activity dashboard
Activity tracking
API
Automated publishing
Automated scheduling
Autoresponders
Campaign analytics
Campaign management
Campaign planning
Campaign scheduling
Campaign segmentation
CAN-SPAM compliance
Channel management
Click tracking
Contact management
Content library
Content management
Customer segmentation
Customizable branding
Customizable ctas
Customizable fields
Customizable forms
Customizable templates
Data import/export
Data visualization
Drag & drop
Drip campaigns
Email campaign management
Email Distribution
Email management
Email marketing
Email monitoring
Email templates
Email tracking
Engagement tracking
Event triggered actions
Image library
Landing pages/web forms
Lead capture
Lead generation
Lead management
Lead qualification
List management
Mailing List Management
Marketing automation
Mobile optimization
Multi-Account management
Multi-Campaign
Multivariate testing
Performance metrics
Post scheduling
Real-Time analytics
Real-Time data
Real-Time notifications
Reporting/Analytics
Reporting & statistics
Response management
ROI tracking
Segmentation
Social media integration
Spam blocker
Subscriber management
Subscription management
Template management
Third-Party integrations
Visual analytics
Web forms
Workflow management
WYSIWYG editor

iContact alternatives

iContact logo

Starting from

14

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
HubSpot Marketing Hub logo
visit website

Starting from

15

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Constant Contact logo
visit website

Starting from

12

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Mailchimp logo

Starting from

13

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

iContact pricing

Starting from

14

Per month

Flat Rate

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about iContact price and value

Value for money rating:

Of 57 reviews that provide robust commentary on iContact's price and value, mention it in a positive light.

Some reviewers find iContact affordable and say it offers good value for money, especially for organizations needing basic email marketing features and nonprofits who appreciate special rates. Users think the software is easy to use and reasonably priced compared to similar platforms, with some noting that it allows them to grow their contact lists at a manageable cost. Reviewers appreciate that iContact provides a decent set of features for the price, and some mention that it is a cost-effective solution for small businesses, churches, and outreach programs. They say the platform is economical, with pricing that suits their needs, and that it is hard to beat in terms of affordability and included functionalities.

However, some users report that iContact can be expensive, particularly for businesses with limited budgets or those needing to scale up to larger lists, as costs increase with additional features or higher contact volumes. Reviewers indicate that the entry-level plan lacks certain key features, and some feel the absence of a robust free plan or free trial makes it harder to assess value before committing. Some users say they found better pricing or more features for the same cost with competitors, and a few express frustration over unexpected charges or price increases.

, and

iContact integrations (52)

Integrations rated by users

We looked at 604 user reviews to identify which products are mentioned as iContact integrations and how users feel about them.

Wix logo
Wix

Integration rating: 5.0 (5)

It's not about wix, its just that the html code injections are available. necessary. could be better though.

To link my website and get more inquiries

WH

Wyatt H.

owner teacher

1/2

Integration rating: 5.0 (4)

facile et visibilité sur les réseaux tiktok linked in,

FD

FLORENCE D.

fondatrice

WooCommerce logo
WooCommerce

Integration rating: 4.5 (3)

Integration rating: 5.0 (3)

Integration with Calendly is important because it automates the scheduling process, eliminating the back-and-forth of finding a meeting time. It keeps Google Calendar availability up to date, prevents double bookings, and automatically adds confirmed

we created our own ads/crm product which also includes a scheduling feature

MM

Masoud M.

ERP Manager

1/2

Integration rating: 5.0 (3)

I need to be able to choose a scheduling software other than acuity. Jane app for healthcare scheduling would be ideal

Clientele profile and bookings

EA

Eric A.

Chiropractor

1/2

Integration rating: 5.0 (3)

iContact customer support

What do users say about iContact customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of iContact customer support.

A significant portion of users praise iContact's customer support for being responsive, knowledgeable, and quick to resolve issues.

Widespread user sentiment highlights the ease of reaching support via phone, chat, or direct contact with dedicated reps.

Frequently reported by users, support staff not only solve immediate problems but also provide strategic advice and education.

Broad user base appreciates the friendly, patient attitude of the team and their willingness to go above and beyond for customers.

Support options

Chat
Phone support
Faqs/forum
Knowledge base

Training options

Webinars
Videos
In person
Documentation
Live online

To see what individual users say about iContact's customer support, check out the review snippets below.

“Customer contact support, working remotely, not that very interested in helping.”

VS

Var S.

Vice President, Sales and Marketing

iContact FAQs

Q. Who are the typical users of iContact?

iContact has the following typical customers:
Small Business, Mid-size Business, Large Enterprises, Freelancers

These products have better value for money


Q. What is iContact used for?

iContact serves any size business and allows for the creation of email newsletters, email automatons , and landing pages. The application comes with various features a business needs in order to grow their customer list and successfully reach inboxes. When creating a message, users can choose between one of iContact’s predefined templates or build a unique message using HTML. iContact offers tools to manage a growing email list that includes subscription management, bulk subscriber upload, and a drag-and-drop sign-up form builder. Other features include SpamcheckTM, a review system that ensures every email reaches the inbox. The reports feature tracks messages in real-time and allows users to quickly view marketing results in action, from big picture tracking, to individual click behavior.


Q. Does iContact support mobile devices?

iContact supports the following devices:
Android


Q. What level of support does iContact offer?

iContact offers the following support options:
Chat, Phone Support, FAQs/Forum, Knowledge Base

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