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iContact
5
360
4
185
3
50
2
6
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Email marketing , automation, and landing page software
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iContact - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
iContact overview
Based on 604 verified user reviews
What is iContact?
Reviews for iContact come from a wide variety of industries, including marketing and advertising (8% of reviewers), non-profit organization management (6%), and computer software (4%). The most frequent use case for iContact cited by reviewers is email marketing (87% of reviewers).
What do users say about iContact pricing?
Some reviewers find iContact affordable and appreciate its reasonable pricing, especially for nonprofits and high-volume needs. However, some users say it is more expensive than competitors, and they report frustration with limited entry-level features and extra charges.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Email Sending
Email Marketing
Email Campaigns
Pricing
Bugs and Issues
Inconsistent formatting experience
iContact’s user interface
iContact review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.4
Features
4.2
Ease of use
4.4
Customer support
4.6
Reviews sentiment
What do users say about iContact?
Reviewers appreciate iContact for its user-friendly interface, helpful customer support, and efficient email marketing tools. They find it easy to create, customize, and schedule professional-looking emails using a variety of templates, and say the reporting features help them track campaign performance. They value the ability to manage lists, segment audiences, and automate communications, which saves time and boosts engagement.
Some indicate that iContact’s pricing is higher than competitors, especially for small businesses, and wish for more template variety and advanced customization. They report occasional glitches with formatting, slow load times, and desire improvements in mobile functionality and workflow automation.
Select to learn more
Who uses iContact?
Based on 604 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
iContact's key features
Most critical features, based on insights from iContact users:
All iContact features
Features rating:
iContact alternatives
iContact pricing
Starting from
14
Per month
Flat Rate
User opinions about iContact price and value
Value for money rating:
Of 57 reviews that provide robust commentary on iContact's price and value, mention it in a positive light.
Some reviewers find iContact affordable and say it offers good value for money, especially for organizations needing basic email marketing features and nonprofits who appreciate special rates. Users think the software is easy to use and reasonably priced compared to similar platforms, with some noting that it allows them to grow their contact lists at a manageable cost. Reviewers appreciate that iContact provides a decent set of features for the price, and some mention that it is a cost-effective solution for small businesses, churches, and outreach programs. They say the platform is economical, with pricing that suits their needs, and that it is hard to beat in terms of affordability and included functionalities.
However, some users report that iContact can be expensive, particularly for businesses with limited budgets or those needing to scale up to larger lists, as costs increase with additional features or higher contact volumes. Reviewers indicate that the entry-level plan lacks certain key features, and some feel the absence of a robust free plan or free trial makes it harder to assess value before committing. Some users say they found better pricing or more features for the same cost with competitors, and a few express frustration over unexpected charges or price increases.
, and
iContact integrations (52)
Integrations rated by users
We looked at 604 user reviews to identify which products are mentioned as iContact integrations and how users feel about them.
Integration rating: 5.0 (5)
“It's not about wix, its just that the html code injections are available. necessary. could be better though.”
“To link my website and get more inquiries”
Wyatt H.
owner teacher
Integration rating: 5.0 (4)
“facile et visibilité sur les réseaux tiktok linked in,”
FLORENCE D.
fondatrice
Integration rating: 4.5 (3)
Integration rating: 5.0 (3)
“Integration with Calendly is important because it automates the scheduling process, eliminating the back-and-forth of finding a meeting time. It keeps Google Calendar availability up to date, prevents double bookings, and automatically adds confirmed”
“we created our own ads/crm product which also includes a scheduling feature”
Masoud M.
ERP Manager
Integration rating: 5.0 (3)
“I need to be able to choose a scheduling software other than acuity. Jane app for healthcare scheduling would be ideal”
“Clientele profile and bookings”
Eric A.
Chiropractor
Integration rating: 5.0 (3)
iContact customer support
What do users say about iContact customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of iContact customer support.
A significant portion of users praise iContact's customer support for being responsive, knowledgeable, and quick to resolve issues.
Widespread user sentiment highlights the ease of reaching support via phone, chat, or direct contact with dedicated reps.
Frequently reported by users, support staff not only solve immediate problems but also provide strategic advice and education.
Broad user base appreciates the friendly, patient attitude of the team and their willingness to go above and beyond for customers.
Support options
Training options
To see what individual users say about iContact's customer support, check out the review snippets below.
“Customer contact support, working remotely, not that very interested in helping.”
Var S.
Vice President, Sales and Marketing
iContact FAQs
Q. What is iContact used for?
iContact serves any size business and allows for the creation of email newsletters, email automatons , and landing pages. The application comes with various features a business needs in order to grow their customer list and successfully reach inboxes. When creating a message, users can choose between one of iContact’s predefined templates or build a unique message using HTML. iContact offers tools to manage a growing email list that includes subscription management, bulk subscriber upload, and a drag-and-drop sign-up form builder. Other features include SpamcheckTM, a review system that ensures every email reaches the inbox. The reports feature tracks messages in real-time and allows users to quickly view marketing results in action, from big picture tracking, to individual click behavior.
Q. Does iContact support mobile devices?
iContact supports the following devices:
Android
Q. What level of support does iContact offer?
iContact offers the following support options:
Chat, Phone Support, FAQs/Forum, Knowledge Base









