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iPost Pricing, Features, Reviews and Alternatives

iPost product overview

What is iPost?

Tired of legacy platforms that are too expensive, too

Key benefits of using iPost

Powerful, but easy to use interface
Drag and drop segmentation
Drag and drop html builder
Drag and drop journeys
Relational data capabilities
Advanced BI reporting powered by Tableau
Sub-account capabilities
Automated triggers

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Knowledge Base
FAQs/Forum
24/7 (Live rep)
Phone Support

Training options

Documentation
In Person
Live Online
Videos

iPost pricing information

Value for money

4.6

/5

22

Starting from

No info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

iPost features

Functionality

4.4

/5

22
Total Features64 1 categories

Most valued features by users

Reporting/Analytics
Campaign Management
API
Reporting & Statistics
Third Party Integrations
Customizable Templates
Campaign Analytics
Template Management

Functionality contenders

iPost users reviews

Overall rating

4.5

/5

22

Positive reviews

91%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.82/10
Rating distribution

5

4

3

2

1

13

7

2

0

0

Pros
I always get the help I need to fulfill my clients expectations. Thoughtful training is provided whenever our team requests it and the iPost teams always seem happy to talk to us.

KM

Karen M.

I can quickly set up and deploy a message and get to my audience with great ease and also have a treasure trove of useful data.

JC

Jeffrey C.

We were thrilled with the relative ease of migration and integration across the various platforms. Service was strong, deliverability improved, and business results were there.

AK

Amy K.

Cons
We've encountered a few glitches and error reports didnt reflect what we were seeing on the system and the issues had to be manually traced which was time-consuming.

CC

Cleo C.

As a non-technical user, I don't use the platform from that perspective. As a user, I would say some of the opt-out, spam report or undeliverable download reports are trick to use.

AR

Andy R.

The system feels a bit clunky at times and often runs very slow. Creating reports within the Email Ticket is incredibly frustrating.

KM

Karen M.

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Full featured and great support

Reviewed 2 years ago

The iPost team has been tremendous in helping us to make the most of our email marketing campaigns and use the tool in ways we never would have thought of. They've also been able to help us with custom solutions to meet business needs in ways no other ESP can.

Pros

We love how customizable iPost is — particularly the organization of subaccounts and conversion tracking. We're able to get immediate visibility into the performance of our eCommerce campaigns, beyond opens and clicks. The conversion tracking is also very customizable and we're able to pass in custom variables to see if we're selling more from mobile or desktop, etc.

Cons

I would like to be able to do more with historic reports across subaccounts.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great Foundation

Reviewed a year ago

Overall we like iPost, it has helped us accomplish our goals as we've grown the past few years, more than our last ESP was able to. However, as we continue to grow and look toward the future, it's unsure that iPost will be able to keep up with our needs. But we've been informed there are new services/recommendations being made available to us so we are definitely looking forward to seeing what new type of partnership we can develop with iPost in the additional year we signed on for.

Pros

The frontend usability. Our last ESP was more backend, meaning everything we needed to set up had to be done through them. The go-between time and annoyance of not having control over our own data was irritating. With iPost though, we are able to do almost everything ourselves and what we can't, we can ask for assistance. iPost is much more user-friendly.

Cons

While reporting has come a long way in iPost it is still lacking in customization and ease of use. Pulling data takes a long time, especially because our brands are set up separately, we often have to set up tables or export data multiple times and then compile it together. We also would like a more robust way to view our segmentation. i.e. to be able to only code one email but report on the customer level of what segment they are part of versus just the campaign level.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Flexible implementation and great customer support hamstrung by slow UI and limited default reports

Reviewed 9 months ago
Pros

The implementation of iPost can be customized to meet business specific needs. We really like that we were able to figure out a way to bring over our existing sending IPs and Domains with their quality reputations and that we did not have to warm new IPs or use shared IPs.

Cons

The reporting interface needs a lot of work. The UI can be really slow to load. There should be more out of the box reporting standard. There is a heavy dependence on one-off customizations. Please add support for seed lists.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Happy With Our Ipost Experience

Reviewed 4 months ago

Ipost has been a great partner for us. They provide a solid platform and have A+ customer service. They respond quickly and help fix any issues that come up.

Pros

Ease of use Customization Automation of emails

Cons

We had a few issues with repeating scheduled events (i.e. birthday emails) but we are working on getting this figured out

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Easiest Implementation

Reviewed a year ago

We were thrilled with the relative ease of migration and integration across the various platforms. Service was strong, deliverability improved, and business results were there.

Pros

My team applauded iPost for dedicated attention to migration from another platform. The transition was easy and set us up for a strong partnership. We were able to integrate a range of partners to ensure our emails were robust and right for our customer - from ratings and reviews to feeds from our social content, iPost helped us drive click thrus. iPost also integrated with our data warehouse and paid marketing platforms to ensure we captured all customer data and new email names from paid campaigns. They ROCKED IT! iPost also did a great job with deliverability and actually improved over our prior vendor.

Cons

We had high expectations for data visualization in our reporting, which was very slow to be produced post-migration.

iPost FAQs and common questions

iPost has the following pricing plans:
Pricing model: Subscription


iPost has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business


iPost supports the following languages:
English


Yes, iPost has an API available for use.


iPost integrates with the following applications:
Email on Acid, Magento Commerce, WooCommerce, Zapier, 250ok, Movable Ink, Campaign Genius, Bazaarvoice, Olapic, Tableau, Facebook, Fresh Relevance, OptinMonster, Instagram, Digioh, Shopify


iPost offers the following support options:
Email/Help Desk, Chat, Knowledge Base, FAQs/Forum, 24/7 (Live rep), Phone Support

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