iPost Reviews - Pros & Cons, Ratings & more

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iPost is an email marketing software designed to help marketers manage email campaigns, audience targeting, customer segmentation, and workflow creation. The drag-and-drop design tool lets users move email elements onto pre-existing branded templates and edit them according to requirements.

iPost

Web-based

Of Counsel

I can quickly set up and deploy a message and get to my audience with great ease and also have a treasure trove of useful data.

Product Manager

We really like that we were able to figure out a way to bring over our existing sending IPs and Domains with their quality reputations and that we did not have to warm new IPs or use shared IPs.

Marketing Manager

Coming from Klaviyo, I really like the fact that is is extremely easy to use, and you’re getting great value for the price.

Co-Founder

Ease of use, highly customizable drag and drop journey builder, UI is feature rich without being too cluttered, excellent API and top notch customer service make iPost the ESP to beat.

Digital Marketing Manager

Also love how easy it is to duplicate emails and set up brand guidelines.

VP Marketing

As a non-technical user, I don't use the platform from that perspective. As a user, I would say some of the opt-out, spam report or undeliverable download reports are trick to use.

Account Manager

The system feels a bit clunky at times and often runs very slow. Creating reports within the Email Ticket is incredibly frustrating.

Technical Director

Open/click data lags about 12-24 hours behind. If you need to leverage that data more quickly, you're SOL.

Content Marketing Manager

Unfortunately,  there was a delegation/subdomain issue that prevented our links from working.

You write your own SQL queries to manage lists. Their API is EXTREMELY well-documented and easy to integrate.

Listrak

NetAtlantic

Mailchimp

Great customer service, the team is willing to explain things in detail, creating emails (design) is also very straightforward and not overly complicated. Also love how easy it is to duplicate emails and set up brand guidelines. 

Great Tool for Emails 

Fantastic! The customer service is quick to respond and email builder is fantastic!

iPost is a great product with unique customizable features 

There are some limitations with iPost & some things are tough to understand (journeys in particular), but overall it's good value for the money and the customer service is excellent. 

Overall not bad

Great customer support

Overall enjoy using the product daily. It helps accomplish the goals we need, the templates are easy to use and contacts are easy to manage. With some of the features under-utilized, I feel like iPost will suit our needs in the future as well. Implementation has been easy & the delivery is stable. 

Easy to use tool if you want to manage & build email campaigns for an organization of any size. 

Ipost has been a great partner for us.  They provide a solid platform and have A+ customer service.  They respond quickly and help fix any issues that come up. 

Happy With Our Ipost Experience

Excellent. Have been able to use it for a couple years now and we have improved the email sending tasks with it.

Great and Easy to use

While it was disappointing to not be able to use the software as intended, the support staff was pretty responsive and did their best to help resolve the issue.

The Customer Support Was Great!

Flexible implementation and great customer support hamstrung by slow UI and limited default reports

Effective, Results Delivered

I always get the help I need to fulfill my clients expectations. Thoughtful training is provided whenever our team requests it and the iPost teams always seem happy to talk to us. 

iPost fun but sometimes frustrating process! 

The folks we have worked with there have been excellent at solving problems, fixing technical issues and making us aware of upgrades/options. I have been most please with the value and service received.

iPost Experience

I-Post is great. It was a little confusing at first, but once I got the hang of it, everything was smooth sailing. 

I-Post Weekly use for Free Play to Guest at our gaming facility

Excellent experience from start to finish. They built several custom feature sets that were required to integrate with Salesforce. Our business runs as efficiently as can be! We added Zapier to complete the integration and that could not have gone better. From redesigning our Preference form, integration with our website, to keeping us continuously updated throughout the entire process (training too!) [SENSITIVE CONTENT HIDDEN] were are very knowledgeable and professional. I wholeheartedly recommend them, no reservations!!

Overall an excellent ESP - Awesome Service too!!

Overall we like iPost, it has helped us accomplish our goals as we've grown the past few years, more than our last ESP was able to. However, as we continue to grow and look toward the future, it's unsure that iPost will be able to keep up with our needs. But we've been informed there are new services/recommendations being made available to us so we are definitely looking forward to seeing what new type of partnership we can develop with iPost in the additional year we signed on for. 

Great Foundation

I've been able to put multiple clients on this software for fundraising purposes and result in a high amount of success. It's a great service to use, and I recommend to all looking for a cheap software. 

Ipost is fantastic

We were thrilled with the relative ease of migration and integration across the various platforms. Service was strong, deliverability improved, and business results were there.

Easiest Implementation

Excellent experience to date.  They will even custom build a feature set that may be required to make your business run as efficiently as possible.  Just add Zapier to their integration deck which will allow users to integrate to hundreds of web applications.

Top quality ESP

coming from Klaviyo, I really like the fact that is is extremely easy to use, and you’re getting great value for the price. Anytime there was an issue no matter how small account management and support was there to help and responded promptly. 

Great Customer Support!

Good software overall with room  for improvement

Great application!  Highly recommended

iPost has been an amazing partner. The migration from our old ESP was seamless. Our Customer Success Manager is fantastic - very responsive, attentive, and insightful.  We are very happy with our decision to be an iPost client.

Amazing ESP and Partner

The iPost team has been tremendous in helping us to make the most of our email marketing campaigns and use the tool in ways we never would have thought of. They've also been able to help us with custom solutions to meet business needs in ways no other ESP can. 

Full featured and great support

Overall positive experience. But a lot of major problems that we're hoping they'll fix. 

Overall positive, with some caveats

Overall I really couldn't be happier. While they might not be well known, I would say in terms of just about everything they are superior to all of the big players (I've tried a bunch). 

iPost Reviews

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26 reviews