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SendPulse
5
534
4
196
3
26
2
2
1
15
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Email, web push, SMS, chatbots, CRM on one platform
Table of Contents
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SendPulse - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: April 2026
SendPulse overview
Based on 773 verified user reviews
What is SendPulse?
By industry, SendPulse reviewers are most commonly professionals in marketing and advertising (16%). The most frequent use case for SendPulse cited by reviewers is email marketing (48% of reviewers).
What do users say about SendPulse pricing?
Most reviewers indicate that SendPulse delivers strong value for money, especially for startups, and they appreciate the generous free plan and affordable pricing. However, some users report confusing costs, unclear pricing for add-ons, and issues with currency fluctuations.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Pricing
Email Marketing
Email Template
Email Send
Frequent slowdowns and delays
Email sending restrictions and issues
SendPulse’s user interface
SendPulse review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.5
Features
4.5
Ease of use
4.5
Customer support
4.4
Reviews sentiment
What do users say about SendPulse?
Reviewers appreciate SendPulse for its affordability, generous free plan, and broad feature set, including email marketing, SMS, and chatbots. They find the platform intuitive and easy to use, especially for small businesses, and say it offers effective automation, campaign management, and helpful templates for quick setup. They value responsive customer support and the ability to manage multi-channel campaigns from one place.
Some indicate that pricing can be confusing or high for certain features, and note limitations in template customization, advanced tools, and integration. They report occasional issues with email moderation, support delays, and a learning curve for complex tasks.
Select to learn more
Who uses SendPulse?
Based on 773 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
SendPulse's key features
Most critical features, based on insights from SendPulse users:
All SendPulse features
Features rating:
SendPulse alternatives
SendPulse
Starting from
10
Per month
EmailOctopus
Starting from
9
Per month
EngageBay CRM
Starting from
14.99
/user
Per month
Constant Contact
Starting from
12
Per month
SendPulse pricing
Pricing plans
Pricing details:
User opinions about SendPulse price and value
Value for money rating:
Of 114 reviews that provide robust commentary on SendPulse's price and value, mention it in a positive light.
Most reviewers indicate that SendPulse offers strong value for money, especially for startups and small businesses. They appreciate the generous free plan, which allows users to access a wide range of features and test the platform before committing financially. Many users find the pricing affordable compared to competitors, highlighting that even the basic plans include more functionalities at a lower cost. They say the ability to pay as you go and flexible pricing tiers suit different business needs, and some mention that the platform’s all-in-one approach reduces the need for multiple subscriptions. Some reviewers find the free plan comprehensive enough for small lists or initial business stages, and they like that they can scale up as their needs grow. However, some users report that pricing can become confusing or expensive, especially when modules are charged separately or when exchange rates fluctuate in certain countries. They mention that costs for mass messaging and additional features are not always clear upfront, and some feel that recent price increases and dollar-based billing make the service less accessible in regions with volatile currencies. Some reviewers wish for more transparent pricing and occasional discounts to improve affordability.
, and
SendPulse integrations (22)
Integrations rated by users
We looked at 773 user reviews to identify which products are mentioned as SendPulse integrations and how users feel about them.
Integration rating: 4.9 (16)
Integration rating: 4.9 (13)
“Tem muitos bugs e quando a API demora a responder, manda o site a baixo.”
“Easy to put into websites”
Ricardo B.
IT
Integration rating: 4.9 (10)
Integration rating: 4.6 (8)
“I use this a lot across clients so it was important to be able to use it with web hooks.”
Nikki D.
CEO
Integration rating: 5.0 (6)
Integration rating: 4.8 (6)
“It allows us to have a shared tracking sheet.”
Gage S.
Financial Aid
SendPulse customer support
What do users say about SendPulse customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of SendPulse customer support.
Widely noted by reviewers, SendPulse offers 24/7 customer support that is quick to respond and accessible across multiple channels.
A significant portion of users highlight the professionalism, friendliness, and helpfulness of the support team in resolving issues.
Common user feedback praises the fast, real-human responses and effective assistance, even for users on the free tier.
A minority of users report slow or ineffective responses, language barriers, and difficulty accessing or finding up-to-date support resources.
Support options
Training options
To see what individual users say about SendPulse's customer support, check out the review snippets below.
“The customer support was exceptional, providing fast and efficient assistance whenever needed.”
Victor G.
Mr.
“The valeue of paing is good, and they have queck customer support.”
Viktoria T.
CEO
“The support team is instantly available but however they do not resolve my queries.”
Mthokozisi D.
CTO
“Customer support response times can also be slow at times.”
Joshua P.
Founder
SendPulse FAQs
SendPulse has the following typical customers:
Small Business, Mid-size Business, Large Enterprises, Freelancers
These products have better value for money
Q. What is SendPulse used for?
SendPulse is an all-in-one marketing automation platform designed to help you streamline your sales and marketing efforts from start to finish and scale your business. SendPulse features include: - bulk email and SMS service; - sales pipeline automation; - transactional emails; - Facebook Messenger, Instagram, Telegram, and WhatsApp chatbot builder; - web push notification service; - website builder; - live chat builder; - CRM system; - online course builder and LMS. No matter which SendPulse service you choose to work with, it will feature our platform's core components: intuitive, no-code interface; user-friendly drag-and-drop builder with extensive customization options; seamless integration of individual services within the platform; and advanced marketing and sales automation capabilities. You can seamlessly combine all services into a unified system to create automated sales pipelines. SendPulse’s online course builder integrates various marketing and sales automation tools, allowing you to effortlessly engage new students, nurture relationships with your existing audience, and effectively monetize your expertise. SendPulse is always available on your smartphone, enabling you to launch marketing campaigns, interact with your chatbot subscribers, and manage your audience from anywhere. Online courses created with SendPulse's course builder are also accessible on mobile devices. Education by SendPulse is a user-friendly app that allows students to create and edit their profiles, enroll in courses, track their learning progress, and communicate with instructors. You only need a smartphone or tablet to register, create a student account, and successfully start and complete your training. SendPulse offers a wide range of comprehensive, seamlessly integrated marketing solutions. Our core objective is to optimize marketers’ and business owners’ workflows and empower them to drive company growth through more efficient sales and marketing processes. With SendPulse, you can efficiently: - Build and segment your audience. - Manage all your sales and marketing activities from a single platform. - Track and analyze the effectiveness of your deals. - Make data-driven decisions based on actionable insights. - Boost your sales through personalized messaging tailored to subscribers across every stage of your sales funnel. SendPulse offers unlimited email campaigns, 24/7 live support, exceptional deliverability, and detailed reporting on every pricing plan. Our free plan includes 15,000 emails per month, while paid subscriptions start at just $9.85 per month.
Q. Does SendPulse support mobile devices?
SendPulse supports the following devices:
Android, iPad, iPhone
Q. What level of support does SendPulse offer?
SendPulse offers the following support options:
24/7 (Live rep), FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base, Chat
